Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. 

We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.

This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

Industry: Retail
Company Size: 10,001+ employees

Walmart

Savvy Admin PROD

Hourly Wage: **$18 - $31 per/hour**

- The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

**Additional Compensation Includes Annual Or Quarterly Performance Incentives.**

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: **Full-Time**

**Available Shifts**

Location

**Neighborhood Market #4561**

9550 BAYMEADOWS RD, JACKSONVILLE, FL, 32256, US

**Job Overview**

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Front End Service Team Trainer

At Dollar Tree, it’s really all about the thrill of the hunt. As a Fortune 150 company and one of the nation’s leading value retailers, we operate more than 8,000 stores and 25 distribution centers across 48 contiguous U.S. states and five Canadian provinces. We hunt the world over to find the most exciting merchandise for our customers, who are always telling us that they can’t believe the cool items they find in our stores are such a great value. From party supplies and home décor to health & beauty, seasonal items, food & snacks, and so much more, we offer a huge selection — everything you need and want for every day, every holiday, and every occasion — all at extreme values and with NEW items arriving every week!
 
We are experts in creative ideas and sound business management. For over 30 years, our philosophy and mission have not changed, yet we are constantly adapting to an ever-changing marketplace with innovative and creative ideas. We understand the value of a dollar, plus we understand the value of smart, innovative associates. Dollar Tree is made up of tens of thousands of talented people with the drive, imagination, and intelligence to help us continue our success — do you have what it takes to join Dollar Tree?

Industry: Retail
Company Size: 10,001+ employees

Dollar Tree Stores

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

- Assist customers with questions and recommendations

- Manage sales transactions while working assigned cash register

- Maintain security of cash and protect company assets

- Keep the store well-stocked, and recover merchandise

- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

- Other duties as assigned*

**Skills and Experience:**

- High school diploma or equivalent is preferred

- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

- Ability to follow instructions and interpret operational documents is required

- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

- Excellent customer service and relationship management skills are required

- Strong organizational and communication skills are required

- Strong problem-solving and decision-making skills are required

**Perks and Benefits:**

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

- Employee Assistance Program

- Retirement plans

- Educational Assistance

- And much more!

~~We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. ~~ ~~We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.~~

~~This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.~~

~~Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.~~

Part time

32-63 Steinway St.,Astoria,New York 11103

05232

Dollar Tree

From:

17

To:

17.5

Customer Service Associate I

Our teams work to take your business to the next level. We specialize in researching and analyzing the most effective target market to enter and from there strategize in ways to penetrate this market successfully.

Industry: Business Consulting and Services
Company Size: 51-200 employees

FF Inc

**Location: ** Brooklyn, NY

**About The Role**

We are seeking a dedicated and enthusiastic **Customer Service Associate ** to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers—helping them navigate questions, products, services, or general support needs.

You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations.

**Key Responsibilities**

- Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner.

- Assist with product or service information, explaining features, pricing, and policies clearly.

- Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments.

- Process payments, orders, account updates, or returns (if applicable).

- Maintain accurate records of customer interactions within the CRM or ticketing system.

- Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks.

- Maintain a clean, organized, and welcoming environment for customers.

- Follow company guidelines, policies, and scripts to ensure consistency and compliance.

- Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction.

**Qualifications**

- Excellent verbal communication and interpersonal skills.

- Ability to stay calm and professional in fast-paced or high-volume environments.

- Strong problem-solving abilities with attention to detail.

- Basic computer literacy, including navigating systems, typing, or updating records.

- Dependable, punctual, and committed to teamwork.

- Prior customer service, retail, hospitality, or call center experience is helpful but not required—training is provided.

**Who Succeeds in This Role**

This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You’ll thrive here if you’re positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you’re starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.

Skills: customer,customer satisfaction,communication,customer service

Customer Service Associate

Founded in 1874, Mercy Medical Center is a Catholic health care facility, sponsored by the Sisters of Mercy, as well as a teaching hospital for the University of Maryland School of Medicine. Located in downtown Baltimore at 345 St. Paul Place, Mercy is part of Mercy Health Services, Inc., which also includes Stella Maris, Central Maryland's largest long-term/geriatric care facility located in Timonium, MD, as well as a network of community health centers. 

In 2010 Mercy's campus expanded with the addition of new $400+ million, 20-story replacement hospital, The Mary Catherine Bunting Center, which features 15 state-of-the-art operating rooms and 196 private inpatient rooms.

Mercy has been the recipient of numerous awards and honors, most recently including Magnet Recognition for Nursing excellence, the American Institute of Architects' Presidential Citation for Urban Design, and U.S. News & World Report's high-performing hospital in the areas of Cancer, Diabetes & Endocrinology, Gastroenterology, Geriatrics, Gynecology, Nephrology, Neurology & Neurosurgery, Orthopedics, Pulmonology and Urology.

Industry: Hospitals and Health Care
Company Size: 1,001-5,000 employees

Mercy Medical Center, Baltimore, MD

**Summary**

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist for our Float Pool!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

This position in particular may be expected to go to **our off site/hub site locations ** and **support a variety of practices ** at different times.

**Responsibilities**

The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.

This Patient Service Associate is expected to go to all of our Mercy locations: downtown, Overlea, Reisterstown, Lutherville, Glen Burnie, Overlea, Hunt Valley, Annapolis and Columbia.

The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to:

- Scheduling patients

- Answering phones

- Scanning medical records

- Triage patient phone calls for severity/importance

- Collection of insurance information and verification or benefits

- Charge entry and payment posting.

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.

**Requirements**

- Education: High School Diploma or GED

- Previous experience in a Medical Office is preferred but not required

- Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action

- Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public

- Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees

- Adapt to the changing needs of the organization, its patients and the market

- Actively contribute to a positive, congenial working environment

- Actively contribute to enhancing patient experience

**Min**

USD $17.83/Hr.

**Max**

USD $26.75/Hr.

**Salary Information**

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

**Benefits**

Benefits Eligibility is based on your scheduled FTE status and Job Category

- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees

- 403(b) retirement plan with generous company match and “catch up” provision

- Paid Time Off (PTO) & company paid holidays

- Tuition reimbursement

- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program

- Employer paid Short & Long Term Disability benefits for eligible employees

- Voluntary Benefits

- Discounts on auto & home insurance and Verizon plans

- Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

**EEO Statement**

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Medical Receptionist

Proudly serving our customers in the Chicagoland area since 1899, Jewel-Osco provides friendly service, quality products and great value. Jewel-Osco operates 188 stores throughout the Chicagoland area, Indiana and Iowa, which is part of a 2,200+ store operation that employs approximately 290,000 people nationwide.

All of our stores, no matter what banner they operate under, were founded around the philosophy of offering customers the products they wanted to buy at a fair price, with lots of tender, loving care. We still open our doors every day with that in mind.

Industry: Retail
Company Size: 10,001+ employees

Jewel-Osco

**A Day In The Life**

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online learning opportunities! Whether you are here for your first job or your last, from groceries to health needs, you guide, inspire, and make all customers' visit memorable. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team.

**What You Bring To The Table**

- You take pride in the work you do, whether big or small.

- You believe that food is central to all our lives.

- Helping customers and fellow associates gives you energy.

- Smiling and making others smile is your favorite.

- You are eager, willing, and wanting to learn & grow.

- You believe that being a part of your community matters.

**Why You Will Choose Us**

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

**We Also Provide a Variety Of Benefits Including**

- Diverse & Inclusive Work Culture

- Competitive Wages Paid Weekly

- Flexible work schedules

- Associate discounts

- Leaders invested in your training, career growth & development.

- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

- Vacation / Paid Time Off

**Our Values**

- We put people first.

- We are customer driven.

- We value different perspectives.

- We raise the bar.

- We act as owners.

- We are one team.

- We build belonging.

- We are committed to a healthy future.

Starting hourly rates will be no less than the local minimum wage and will vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement.

- Cashier - $15.95 - $16.50

- Bagger/Courtesy Clerk - $15.70 - $16.20

Front End Entry Level

RFG Advisory is a hybrid RIA firm built around a service first culture – we take care of our Advisors so that they can take care of their clients.  RFG delivers a fully-integrated platform engineered to power the independent Investment Advisor by offering a wide range of services, from a cutting-edge technology to compliance, investment management, operations, team management practice consulting and branding/marketing support.  Experienced in M&A, we grow through succession-driven acquisitions or independent advisor affiliation.  Our goal is to be the partner of choice for growth-oriented Advisors, to thrive in the midst of disruption in the wealth management industry and above all to enable Advisors to be in business for themselves, not by themselves.

Advisor led and professionally managed, RFG Advisory’s team wakes up every day thinking about how we can create value for our Advisors. We believe it speaks volumes that our talented employees are solely focused on delivering solutions to help grow an Advisor’s practice.    

Join Us – Your Future is Our Priority. 

For a list of states in which we are registered to do business, please visit www.rfgadvisory.com. 

Securities offered through Private Client Services. Member FINRA/SIPC. www.sipc.org. Investment advice and financial planning offered through RFG Advisory, a registered investment advisor and separate entity from Private Client Services
Third party posts found on this profile do not reflect the views of Private Client Services and have not been reviewed by Private Client Services  as to accuracy or completeness.

Industry: Financial Services
Company Size: 51-200 employees

RFG Advisory

Pierson Wealth Management is seeking an experienced G2 **Financial Advisor ** to join our growing team in **Santa Clarita, CA **. This is a high-impact, in-office advisory role for a credentialed financial planning professional ready to own client relationships, lead a service team, and help shape the next chapter of a high-performing independent wealth management firm.

Reporting to the Director of Business Integration & Strategy, the G2 Advisor serves as the primary relationship manager for a defined client tier, leads advanced financial planning and case design, and provides direct day-to-day oversight of two Client Service Associates (CSAs). This is a senior individual contributor role with meaningful leadership responsibility and a clear path for growth as the firm scales.

Location: Santa Clarita, CA | Schedule: Full-time, In-Office | Reports To: Director of Business Integration & Strategy

**Client Relationship Management**

- Serve as primary advisor for C and D-tier clients and select B-tier relationships

- Lead client review meetings, build planning deliverables, and manage the full service cycle

- Collaborate with senior advisors on A-tier and complex planning situations

- Maintain a consistent, high-quality client experience aligned with PWM’s service standards

- Support migration to digital client touchpoints (digital reviews, portal adoption) as part of the firm’s evolving service model

**Financial Planning & Case Design**

- Lead comprehensive financial plans covering investment strategy, retirement, tax, insurance, and estate planning

- Own case design and illustrations for insurance and advanced planning scenarios

- Research and apply current planning strategies relevant to high-net-worth clients

- Remain current on tax law changes, regulatory updates, and industry best practices

**Team Leadership & CSA Oversight**

- Provide daily direction, oversight, and performance feedback to two Client Service Associates

- Review and approve meeting preparation materials; CSAs draft, G2 Advisor signs off before client delivery

- Set clear expectations, hold accountability, and create a structured, high-performing team environment

- Maintain consistent in-office presence to provide direct, reliable leadership

**Operations & Firm Initiatives**

- Oversee client onboarding, asset transfer processes, and service requests

- Partner with the Director of Business Integration & Strategy on workflow improvements and firm projects

- Contribute to the firm’s operational development and adoption of RFG platform tools

**Company**

Pierson Wealth Management is an independent, fee-based RIA serving high-net-worth individuals and families. Founded by Ivy Pierson, the firm has built a reputation for sophisticated financial planning, deep client relationships, and a commitment to doing things right not; just efficiently.

PWM operates within the RFG Advisory platform, which provides infrastructure, compliance support, and access to institutional-grade resources. The firm is at an exciting inflection point: growing its team, evolving its service model, and expanding its capacity to serve clients at a higher level.

We are a small team that takes our work seriously. Every person here plays a meaningful role. We reward expertise, respect autonomy, and invest in the growth of people who invest in us.

**Requirements**

The following qualifications apply to all candidates under consideration. Required items are non-negotiable for hire. Preferred items will meaningfully strengthen a candidate’s profile.

**Required**

- CFP® designation (CERTIFIED FINANCIAL PLANNER™)

- 7–10 years of experience in financial planning or wealth management

- Series 65 or Series 66 license (or ability to obtain within 90 days)

- In-office availability, full-time, Santa Clarita, CA

- Experience managing or providing direction to support staff or junior team members

- Demonstrated track record of owning HNW client relationships independently

- Life & Health insurance license

- Experience with eMoney, MoneyGuidePro, or comparable financial planning software

**Preferred**

- Familiarity with Orion

- Experience with annuity and insurance case design for HNW clients

- Background in fee-based or fee-only independent advisory environment

**Core Competencies**

The ideal candidate brings both the technical depth to lead complex planning conversations and the leadership presence to manage and develop a service team. We are looking for someone who is precise without being rigid, confident without being dismissive, and driven by the quality of their work as much as their results.

- Financial Planning Excellence

- Client Relationship Management

- Team Leadership & Development

- Case Design & Insurance Knowledge

- Detail Orientation & Follow-Through

- Clear, Confident Communication

- Operational Discipline

- Adaptability & Tech Adoption

- Sound Judgment Under Pressure

- Collaborative Execution

**Behavioral Fit**

**Role**

This role requires someone who brings structure to complex situations and earns trust through consistent follow-through. You will be most successful here if you:

- Lead with planning and preparation, not product or performance

- Communicate directly and clearly, even when the message is a difficult one

- Hold your team to a high standard with both warmth and firmness

- Operate with a strong sense of duty to clients, colleagues, and the firm

- Embrace change when the evidence supports it and ask good questions when it doesn’t

- Are ready to grow into expanded responsibility as the firm scales

**Benefits And Compensation**

- Salary $100,000-120,000

- Paid time off

- Health and dental insurance

- 401(k)

- Profit Sharing

Wealth Advisor

In the simplest terms, at CubeSmart, we own and operate self-storage facilities. In reality, what we do is much more than that. Many customers seek out storage when facing challenging life events. That’s why our mission is to simplify the challenges that accompany those circumstances - through innovative solutions, unparalleled service, and genuine care. That’s where our teammates come in.

At CubeSmart we say that it’s what’s inside that counts. To us, this is far more than a tagline about storage. It is also about what you will find in a career here. We believe our teammates are the heart of all that we do, which is why we care deeply about the experience we offer. It’s also why we’ve been recognized as one of the 50 Most Engaged Workplaces in North America by Achievers, a global provider of employee engagement tools.

CubeSmart is a place where you’ll make a difference, helping customers during some of their most challenging times, supporting them when they need it most. Here, you’ll belong to a team that works together to simplify challenges and innovate solutions that make storing with us easy and makes working with us exciting. At CubeSmart, you’ll grow with us, discovering countless opportunities to develop your skills, maximize your potential, and expand your career.

At CubeSmart, when we say it’s what’s inside that counts, we’re saying “you count.” 

Interested in working at CubeSmart? Visit http://www.cubesmart.com/careers to view available jobs.

Interested in selling your facility? We're looking to buy existing properties! Email our Acquisitions Team at inquiry@CubeSmart.com.

Find CubeSmart on the web: 

Company Website: http://cubesmart.com 

Blog: http://cubesmart.com/blog

Facebook: http://www.facebook.com/cubesmart

Twitter: http://www.twitter.com/cubesmart

Youtube: https://www.youtube.com/cubesmartstorage

Industry: Real Estate
Company Size: 1,001-5,000 employees

CubeSmart

**Overview**

CubeSmart is looking for an Inbound Call Center Agent, you will play a key role in offering our current and potential Customers storage options by providing recommendations and ensuring customer satisfaction.

**Who We Are**

At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.

CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

**Responsibilities**

The primary functions of the Inbound Call Center Agent are to handle sales and service calls that come in from potential Customers, enter information into our database, and resolve Customer concerns while upholding the highest level of customer service. Specifically, the Inbound Call Center Agent will:

- Communicate with customers via the telephone to furnish information requested by our customers.

- Make recommendations based on customer’s storage needs, determine location and availability of units, and complete rental reservation information.

- Answer questions and complaints concerning billing or services rendered, refer complaints to designated departments or stores for investigation.

- Provide outstanding customer service to customers and internal teammates.

- Meet operational performance standards, goals and metrics.

**Qualifications**

Cube Smart seeks someone who enjoys Customer interaction. We want to ensure that our Customers are treated with the highest level of courtesy and professionalism.

The successful Inbound Call Center Agent (Full-time) candidate will have:

- A high school diploma or general education degree (GED).

- A minimum of two years of customer service and/or sales experience.

- Sales acumen and professional demeanor.

- Strong verbal and written communication skills

- Strong multi-tasking and problem solving skills.

- Ability to work well in a busy environment and meet deadlines.

- Ability to work independently with minimal supervision.

- Ability to follow a call flow and close the sale over the telephone..

- Ability to meet and exceed sales goals.

- Must be flexible with your schedule and able to work weekends.

- Bilingual is a plus!

**Note: ****You must have the ability to work at least one weekend day and successfully complete post offer background check and drug screen.**

The physical demands described here are representative of those that must be met by you to successfully perform the essential functions of this job. While performing the duties of this job, you will be required to sit for long periods of time and speak on the telephone. The nature of work requires an ability to effectively communicate and exchange information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**CubeSmart Offers a Comprehensive Benefits Package That Includes**

Competitive Hourly Base + Monthly Bonus

- Paid training

- Paid Time Off – Vacation, Sick and Holidays

- Medical, Dental & Vision Coverage

- 401k Retirement plan with company match

- Company paid short-term disability

- Tuition Reimbursement

- Teammate Discounts

~~We are an Equal Opportunity Employer, ~~Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Remote Inbound Call Center Agent

Jerry is America’s first and only AllCar™ app. We’re redefining and radically improving all things car ownership.

When Jerry launched its car insurance compare-and-buy service in 2019, we forever changed the experience of shopping for car insurance. Today, we’re reimagining every step of car ownership to make it better, faster, and more affordable.

We’re committed to constantly innovating and improving our AI-powered AllCar™ app. From insurance and financing to maintenance and safety, we’ve got your back. Because we car.

Our AllCar™ app makes handling everything car easier with:
 - PriceProtect™: Find shockingly good insurance rates from 50+ insurance companies and refinance your car loan with ease to reduce monthly payments
 - GarageGuard™: Keep track of your vehicle to diagnose issues, send scheduled maintenance reminders, estimate repair and maintenance prices, and recommend trusted service providers
 - DriveShield™: Become a safer driver by tracking your driving score and get rewarded with compelling safe-driving rewards

Jerry makes owning a car easier by putting car owners first. By perfectly combining AI with human agents, our AllCar™ app provides more customers quality service, faster. Jerry customers can do everything in the app, without making a single phone call (unless they want to!). With 5 million customers nationwide, Jerry is the #1 rated and most downloaded app in its category.

Led by serial entrepreneurs, tech alumni, and fintech, insurtech and auto experts, Jerry attracts people who are passionate about improving car ownership and saving Americans money, all while providing a seamless customer experience. We’re relentless, we’re moving fast, and it’s working. Jerry HQ is in Silicon Valley, with offices in Toronto and Buffalo, and remote team members in four countries. Ride with us.

Awards:
-Forbes/Statistica America’s Best Startup Employers, 2023
-YCombinator Top Companies List, 2023
-Art Agrawal named a Top 25 InsurTech CEO, 2022

Industry: Software Development
Company Size: 201-500 employees

Jerry

**About The Opportunity**

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a**Call Center Agent ** to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

**How You Will Make An Impact**

- Respond to inbound calls from existing customers

- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

- Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

- Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

**Who You Are**

- You can multitask and manage multiple competing priorities

- You are passionate about helping others

- Has 2+ years of experience working in a call center environment

**Compensation And Perks**

- Hourly wage: $19.00 - 21.00

- We will pay for your P&C license (expected within 60 days after starting)

- Medical, dental, vision insurance, 401K match

- Ability to work remotely (we provide work equipment)

- Ongoing training and mentorship from our leadership team

- An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

**This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.**

~~While we appreciate your interest and application, only applicants under consideration will be contacted.~~

~~Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.~~

~~Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ~~~~recruiting@jerry.ai~~

~~The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.~~

~~We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.~~

**About Jerry.ai**

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Remote Call Center Agent

Vanderbilt Mortgage and Finance, Inc., a national housing lender, specializes in the financing of new modular and manufactured homes. VMF was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce.  Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence.  And we're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth and an encouraging culture that supports work/life balance. 

NMLS# 1561.

Potential Job Seekers: We are aware of multiple cases where individuals have been posing as our recruiters and contacting job seekers with fake job opportunities. If you have experienced this activity, please immediately file a complaint to the Internet Crime Complaint Center at www.ic3.gov.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Vanderbilt Mortgage and Finance, Inc

At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.

**POSITION TITLE: ** Call Center Agent (Non – LO – Servicing)

**JOB STATUS: ** Full Time/Hourly­­­­­­­­­­­­­­­­­­

**DEPARTMENT: ** Call Center

**REPORTS TO: **Team Lead

**TRAVEL REQUIRED: **As Needed

**Work Schedule**

- Hybrid – 4 days in-office, 1 day remote after training

- Monday – Thursday 11am – 8pm, Friday 8:30-5:30pm

**PAY: **~~The expected hiring range for this position is from $20.39 to $23.99 plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs~~

**Job Summary**

~~The Bilingual Call Center Agent is responsible for servicing non-delinquent, active status loans and providing a world-class customer experience through inbound and outbound phone calls and the VMF website. This role reports to the Call Center Team Lead and leverages mortgage knowledge with the ability to communicate effectively and efficiently with customers.~~

**Job Functions**

~~Inbound Customer Service (Daily)~~

- Handles an average of 50-70 inbound phone calls daily.

- Handles an average of 10-20 Live Chats.

- Assists customers in applying mortgage payments, answering questions relating to escrow, insurance claims, loan payoffs, titling, trouble shooting for customers with their online VMF account, etc.

- Inputs research requests, completes document and email requests from customers.

- Meets department goals for log-in time, average speed to answer, and call quality.

- Assists the Welcome Call team by collecting contact information and educating new customers on payments and online account offerings.

- Assists the Collections teams by taking under 30-day delinquency payments and arrangements.

~~Outbound Customer Service (Daily)~~

- Completes outbound follow-up communications when requested to provide customers with confirmation of completed requests.

- Completes re-allocation of mortgage payment funds.

- Communicates escrow payment changes after non-scheduled adjustments.

- Follows-up with customers on incomplete paperwork, auto-draft forms, etc.

- Communicates completion of insurance or tax changes as requested by customer.

- If bilingual, performs Spanish call-backs as requested.

~~Administrative & Compliance Functions~~

- Applies understanding of all local, state, and federal regulations to customer communications.

- Ensures compliance with all company, state, federal and CFPB guidelines through regular review and analysis of accounts and ensures policy and procedures are congruent.

~~Other duties as assigned~~

This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.

**Qualifications**

- Education: High School diploma or equivalent required

- Experience: 0 – 1 year of related experience

- Experience in a call center environment preferred, but not required.

- Knowledge of loan servicing within the mortgage industry preferred, but not required.

- Some travel required to retreats or remote locations on a quarterly basis.

- Computer competency with Microsoft Office and typing skills at minimum 25 wpm.

- Ability to communicate effectively and efficiently via phone, email, and person to person.

- Must be passionate about providing a world-class customer experience.

- Skilled at building and fostering relationships

- Must be able to multi-task, work independently and manage time effectively

- Must be professional, thorough, and a resourceful problem solver

- Great attention to detail and organizational skills.

- Must have excellent telephone, communication, follow-up, and problem-solving skills.

- Bilingual in both English and Spanish a plus.

**Physical Demands**

- Must be able to remain in a stationary position 90% of the time.

- Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

- Will be communicating via phone, Teams, and Zoom.

- Must be able to exchange accurate information at all times.

- Must be able to identify and assess account status and determine appropriate process.

- Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.

**Benefits**

- Medical and Dental Plan with Prescription Coverage and Vision.

- Competitive benefits including 401(K) includes 100% company match of the first 4%.

- Paid time off days (PTO), maternity/paternity leave, and holidays.

- Community involvement including Volunteer Paid Time Off (VTO).

- Tuition Assistance for your first degree

- Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.

- Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.

- Collaborative and energetic work environment.

- Professional development and promotional opportunities.

- Competitive bonus programs.

Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Privacy Policy

Business Unit -

Vanderbilt Mortgage

Call Center Agent

At Biz Voice Boost, we understand that every call matters. We’re not just a call centre; we’re your dedicated partner in delivering exceptional customer experiences. Our bespoke solutions are tailored specifically to meet the unique needs of your business, ensuring that every interaction leaves a lasting positive impression.

Industry: Telephone Call Centers
Company Size: 2-10 employees

Biz Voice Boost

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

**Job Description**

**Introduction**

We are seeking a motivated and customer-focused Call Center Agent to support communication and customer service operations. This role is ideal for individuals who enjoy helping others, resolving inquiries, and developing strong communication skills in a fast-paced environment.

**Responsibilities**

- Handle inbound and outbound calls professionally and courteously.

- Assist customers with questions, requests, and service-related concerns.

- Provide accurate information while following company procedures.

- Document customer interactions and update records accurately.

- Meet service quality standards and contribute to team goals.

- Escalate complex issues to the appropriate department when necessary.

**Qualifications**

- Strong verbal communication and active listening skills.

- Customer-focused with a professional and positive attitude.

- Ability to multitask and manage time effectively.

- Comfortable working in a fast-paced call environment.

- Basic computer skills including email, data entry, and CRM systems.

- Reliable, organized, and detail-oriented.

- Entry-level candidates welcome; training provided.

**Additional Information**

- Competitive salary

- Growth opportunities within the company

- Supportive and professional work environment

- Career development and hands-on training

- Stable full-time position

- Collaborative team culture

- Modern office environment

FedWriters, Inc. (FWI) is a professional writing, research, and communications company that helps government and commercial customers develop and manage a range of projects and products. We help improve the overall quality of documents and communication materials with smooth-flowing text, clear graphics, and requirement-driven outlines.

As part of our Employee Experience, FedWriters emphasizes employee engagement from onboarding through staff tenure, understanding that organizations with a culture of employee engagement perform better. We encourage our teams to perform meaningfully with the belief that an exceptional employee experience will translate to an exceptional customer experience.

Check us out on Glassdoor: https://www.glassdoor.com/Overview/Working-at-FedWriters-EI_IE1910914.11,21.htm

Industry: Writing and Editing
Company Size: 201-500 employees

FWI (FedWriters, Inc.)

**Overview**

Join our team as a Grants Support Specialist and support the Institute of Museum and Library Services (IMLS) by providing technical, analytical, and administrative assistance to the Office of Library Services (OLS) and the Office of Museum Services (OMS) across the complete grant lifecycle. You will process grant applications, monitor awards, manage data within the Electronic Grants Management System (eGMS), and prepare reporting and correspondence in accordance with 2 CFR 200 and IMLS procedural guidance, ensuring accurate, timely, and compliant grant administration support from pre-award through closeout .

FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.

**Work Schedule and Location:**

**Remote **: This full-time remote position will work Monday through Friday, 8:30am to 5pm Eastern Time.

**Responsibilities**

-  Conduct administrative completeness checks, prepare draft eligibility analyses, and enter and validate application data and documentation within eGMS.

-  Recommend peer reviewers, assemble draft panel configurations, and provide panel setup and troubleshooting support.

-  Prepare data, visualizations, funding recommendation spreadsheets, and pre-award budget checks to support federal staff decision-making.

-  Review performance reports, document administrative findings, and prepare draft monitoring recommendations and grantee outreach correspondence.

-  Process administrative personnel change requests and maintain a monitoring log tracking issue status and actions.

-  Manage eGMS data entry, validation, and anomaly identification; prepare internal tracking datasets and reports as requested.

-  Log Grants to States (G2S) reports, update statuses in eGMS, and prepare evaluations and plans for Section 508-compliant web posting.

-  Submit weekly and monthly status reports for each assigned IMLS grant office and ad hoc analyses as requested.

**Required**

**Qualifications**

-  Bachelor's degree in any field.

-  Minimum two (2) years of experience processing grant applications and monitoring grant awards for a federal government agency pursuant to 2 CFR 200.

- Six (6) months of hands-on experience using eGMS (Electronic Grants Management System)

-  Highly proficient in Microsoft Office 365, including OneDrive, Excel, and Teams.

-  Highly proficient in Adobe Acrobat Pro; experience working with complex proprietary relational databases.

-  Excellent data entry skills; ability to handle and manipulate Adobe PDFs accurately.

-  Excellent written and spoken English.

-  Knowledge of federal grant-making processes.

**Desired**

-  Bachelor's degree in museum studies, library studies, or a discipline in the arts, humanities, or sciences.

-  Museum administration expertise — preferred for museum-focused assignments (OMS programs).

-  MLS degree or library program experience — preferred for library-focused assignments (OLS programs).

-  Tribal eligibility expertise and familiarity with tribal governance requirements — preferred for Native/Tribal program assignments.

**Why Join Our Team**

**Benefits**

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

-  Health Insurance

-  Dental Insurance

-  Vision Insurance

-  Long-term and Short-term Disability Insurance

-  Life Insurance

-  401(k) Plan

-  Holiday Pay

-  Paid Time Off

**FWI is an Equal Opportunity Employer, including disability/vets.**

**Pay Range**

Negotiable

Grants Support Specialist

RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities.

Industry: Software Development
Company Size: 11-50 employees

RemoteHunter

1. About Our Client:The organization operates in the software industry, serving businesses in the decorated apparel, signage, and promotional products sectors. It provides a platform designed to help these businesses streamline their operations and improve productivity. By addressing common technical challenges and facilitating efficient platform use, the company supports its clients in maximizing their success and growth.

2. About the Opportunity:The Technical Support Specialist ensures customers receive timely and effective solutions during technical challenges. This role is responsible for managing customer support interactions, resolving platform issues, and guiding users to fully utilize the software. The position plays a key role in maintaining customer satisfaction and contributes to continuous product improvement by identifying recurring issues and collaborating across teams.

3. Responsibilities:• Respond to inbound support requests via email and phone, diagnosing and resolving technical issues promptly

• Manage tickets in Zendesk, overseeing the customer experience from start to finish

• Collaborate with team members, sharing knowledge and supporting a culture of accountability

• Independently seek solutions before escalating issues

• Assist customers with platform features, configurations, and integrations

• Investigate and document bugs, escalating complex issues with clear reproduction steps

• Maintain detailed troubleshooting notes to ensure efficient workflow

• Identify patterns in support tickets to flag recurring issues and support product improvements

• Develop and update help center documentation, FAQs, and internal knowledge base articles

• Work cross-functionally with Customer Success, Sales, and Product teams to advocate for customer needs

4. Requirements:• Bachelor's degree or equivalent experience in a technical or customer-facing role

• Minimum 1 year of experience in technical support, SaaS support, or a related field

• Strong troubleshooting and analytical skills to simplify complex problems

• Excellent verbal and written communication skills

• Proficiency with Zendesk or similar ticketing systems preferred

• Comfortable working with web-based platforms

5. Pay Range and Compensation Package:• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

6. Benefits & Perks:• Competitive benefits

• Unlimited PTO

• Remote work available for U.S.-based candidates

• 401(k) with employer match

• Paid parental leave

• In-office benefits for local Dallas, TX employees including catered lunches, casual office atmosphere in the Design District, and a fully stocked kitchen

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

40000 45000

Technical Support Specialist

Inside Higher Ed is the leading source for the latest news, analysis, and services for the entire higher education community. We deliver independent news and analysis that informs the world about higher education, while providing essential tools and services to help organizations and professionals be more effective.

Go to www.insidehighered.com/newsletter/signup and sign up for our free Daily News Update email.

Higher Education News - www.insidehighered.com

Jobs & Careers - careers.insidehighered.com

Industry: Online Audio and Video Media
Company Size: 51-200 employees

Inside Higher Ed

Application Instructions

Send a cover letter, resume and three (3) professional references from past supervisors, to resumes@racc.edu

Please indicate the job code **SSS-LP-0226 ** in the subject line of your email.

After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations.

Background Check

If you are chosen for this position, a background check will be required. Full details regarding the background check are available here.

Job Details **Title: **Student Support Specialist**Announce date: **02/13/2026**Apply by date: **02-26-2026**Application status: **Currently Interviewing**Position type: ** Full-time **Salary: **$43,500 per year

**Working Hours**

Working hours for this position consist of a 7.5-hour period (between the hours of 7:30 am and 8:00 pm) Monday through Friday exclusive of a 1/2 or 1 hour lunch and will require working one evening per week. These hours to be agreed upon between the supervisor and employee at the start of employment.

Note: The position may require additional evening and weekend work on occasion with the Employee having the option of working this time in addition to or in lieu of regular hours.

**Summary**

The Student Support Specialist provides comprehensive academic, career, and transitional support to adult learners by helping them understand placement processes, goal development, and assessment requirements; addressing barriers to learning through coordinated support services; and connecting students to college and community resources. The role supports student registration, orientation, career readiness, and workforce or postsecondary transitions while ensuring compliance with College and PDE guidelines, including services for students with special needs. The Specialist maintains accurate and confidential student records, documents case management activities, collaborates with program staff and external agencies, contributes to program improvement efforts, and completes required reporting and training to support student success and program effectiveness.

**Essential Duties And Responsibilities**

Support students in understanding class placements, goal setting, and assessment processes.

- Support students in addressing individual barriers to learning by connecting them with appropriate support services.

- Update class and student records for the College and PDE with confidentiality.

- Assist with student registration, orientation, and career readiness activities.

- Ensure that all guidelines are met for students with special needs.

- Maintain correspondence with various human service agencies and refer students to appropriate community resources.

- Create documents in accordance with RACC’s policies.

- Coordinate with Director of Literacy Programs, Professional Development Coordinator and Enrollment Support Specialist to plan new staff orientation sessions.

- Review class attendance data to look for indicators that students may need additional support.

- Attend training for TABE, CASAS, eData, and or any other Adult Education training as indicated by PDE guidelines or required by RACC

- Provide students access to resources that assist with transition to workforce or postsecondary education/training, and maintain all student transition records for PDE and college reporting.

- Document case notes for students requiring planned case management.

- Participate in the Program Improvement/Program Development Plan process.

- Maintain good communications and working relationships with program staff, agencies, and class site locations

- Submit reports as requested by the department supervisor

- Complete and submit monthly time and effort logs to the fiscal department on the first business day of each month for the previous month.

- Enter time into the Career Services Time Tracker Form weekly.

- Perform other related duties as assigned.

**Supervisory Responsibilities:**

This job has no supervisory responsibilities.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education And/orExperience Required**

- Bachelor's degree

- Minimum of three (3) years’ experience working with adult students.

- Experience working with individuals with diverse literacy needs.

- Bilingual Spanish/English.

**Preferred:**

- Bachelor’s degree in Counseling, Education or Human Service-related field

- Proficiency in the use of Microsoft Word, PowerPoint, and Excel.

- Demonstrated ability to research data and develop reports.

- Demonstrated strong written and verbal communication skills.

- Demonstrated strong organizational skills.

- Minimum of two (2) years case management experience.

**Other Skills and Abilities:**

Demonstrated effective record keeping skills. Excellent communication and public speaking skills. Excellent interpersonal skills. Ability to work well with people. Excellent one-on-one and group presentation skills. Outstanding organizational skills. Excellent written communication skills especially in the areas of report writing and business correspondence. Knowledge of the Community College and Higher Education system preferred.

**Communication Skills**

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of students, faculty, staff, outside groups and the general public.

**Mathematical Skills**

Ability to interpret basic statistical information.

**Reasoning Ability**

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

**Work Environment**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: https://www.racc.edu/about-racc/clery

Student Support Specialist

DSI, a premier sales enablement partner, offers consumer and commercial selling opportunities in the indirect dealer space. We partner closely with our dealers on many levels: sales management and execution, product and offer training, marketing expertise, software solutions, engineering, and warehousing and logistics. We are dedicated to individualized service, strong product offerings, and a fast and efficient delivery system. DSI’s Territory Managers are spread across the country and their #1 priority is to help you grow your business. To begin a working relationship with DSI, retailers are invited to call (800) 888-8876 or visit DSI at www.dsisystemsinc.com.

Industry: Telecommunications
Company Size: 201-500 employees

**Company Description**

DSI is a premier sales enablement partner specializing in consumer and commercial selling opportunities within the indirect dealer space. We provide comprehensive support to our dealer partners, including sales management, training, marketing expertise, technical solutions, and efficient logistics. With a focus on personalized service and strong product offerings, DSI helps retailers grow their businesses. Supported by a nationwide team of Territory Managers, DSI delivers fast, reliable service and opportunities for success.

**Role Description**

The Retail Support Specialist is a full-time on-site role located in Nashville, TN. In this position, you will support retailers by providing technical assistance, resolving customer queries, and troubleshooting product-related issues. You will collaborate with team members to address client needs and deliver excellent customer service. Additional responsibilities include maintaining accurate records, analyzing support data, and ensuring timely resolutions for all inquiries.

**Qualifications**

- Strong Customer Support and Communication skills to provide effective assistance and maintain professional client relationships

- Proficiency in Technical Support, including familiarity with relevant tools and processes

- Analytical Skills and ability to assess and resolve customer inquiries efficiently

- Experience in Troubleshooting issues to identify and implement solutions promptly

- Ability to work independently as well as collaboratively in an on-site environment

- Strong organizational skills with attention to detail

- Previous retail or sales experience is a plus

- High school diploma or equivalent required; additional technical certifications are a plus

Retail Support Specialist

Located in Brenham, TX, HDL Research Lab Inc designs and builds highly reliable power electronics primarily for military and aerospace applications. HDL solutions span from submarines to satellites and are crafted with objectives of innovation, perseverance, and responsibility. With AS9100 and ISO9001 standards, as well as a number of security and risk management programs in place, HDL is among the best power electronics companies in the nation.

Industry: Defense and Space Manufacturing
Company Size: 51-200 employees

HDL Research Lab Inc

Job Type

Full-time

**Description**

- Location:** Brenham, Texas

- Work Arrangement:** This is a **fully on-site position only**. Remote or hybrid work is not available.

- Position Summary:** The IT Support Specialist serves as the primary point of contact for end-user technology support.

This Tier 1 role provides timely troubleshooting and resolution of hardware, software, network, VoIP, and application issues while helping maintain the company's IT infrastructure and delivering excellent customer service.

**Key Responsibilities**

Respond to and resolve IT support tickets promptly using the company helpdesk system while maintaining high customer-service standards.

Image, configure, and deploy PCs, laptops, and peripherals; install and maintain software applications.

Manage user accounts and permissions across Active Directory, email systems, Microsoft 365, and other platforms.

Monitor, maintain, and administer backup systems to ensure data integrity and rapid recovery.

Administer and troubleshoot VoIP telephony systems and related infrastructure.

Support and maintain laser printers, label printers, handheld RF scanners, and other

specialized hardware.

Assist with ERPNext (Frappe Framework) operations and basic administration.

Install network cabling as needed and support basic networking tasks with Unifi

equipment.

Perform routine hardware/software maintenance, evaluate system performance, and apply security patches.

Manage endpoint protection, support cybersecurity best practices, and help protect company data.

Assist with internal/external email systems, FTP site access, and company website updates.

Maintain accurate IT asset inventory and up-to-date technical documentation.

Provide support for ad-hoc IT projects and other tasks as assigned.

**Requirements**

1+ years of experience in IT helpdesk, desktop support, or a related field (strong entry-level candidates with demonstrated aptitude will be considered).

Proficiency with Windows 10/11, Microsoft 365/Office 365, and PC hardware troubleshooting.

Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.

Excellent problem-solving, time-management, and multitasking abilities.

Ability to work independently and collaboratively in a fast-paced environment.

Willingness to learn new technologies quickly.

Ability to occasionally lift and/or move up to 50 pounds.

A+ Certification (or equivalent) is preferred.

**Preferred Skills and Experience**

Knowledge of Linux-based operating systems.

Experience with Unifi networking equipment, VoIP systems, and basic networking concepts.

Familiarity with ERP systems (especially ERPNext), databases, Airtable, Adobe suite, or Thunderbird.

Basic knowledge of scripting (Python, PowerShell) or web technologies (HTML, CSS).

Understanding of cybersecurity best practices.

Experience with modern ticketing systems and remote-support tools.

Why Join Us?

With over 40 years of experience in the defense industry, HDL Research Lab's mission is to design and build high quality custom power electronics for military and aerospace applications.

Our products operate everywherefrom submarines deep within the ocean to missiles in flight around the world. We are driven by innovation, perseverance, and a desire to support those who serve our country.

We offer an excellent workplace environment, friendly coworkers, good benefits, and competitive pay.

HDL Research Lab considers a number of factors when determining base salary offers including the scope and responsibilities of the position, current market conditions, and the candidate's experience, education, and skills. A salary range for this role can be provided upon request.

**Benefits Include**

-  Health insurance

-  Vision and dental insurance

-  Short and long term disabilit

-  Life insurance

-  Paid holidays

-  Paid time off (PTO)

-  Flex time schedule

-  Discretionary bonuses

-  401(k) with 3% employer contribution

-  EAP

HDL Research Lab Inc is an Equal Opportunity Employer. We proudly support hiring veterans and encourage those with military experience to apply.

IT Support Specialist (Tier 1 Helpdesk)

Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. We help clients plan weddings, local events, honeymoons, anniversary trips, and personalized destination experiences with intention, creativity, and care.

Our focus is on crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination. By blending thoughtful planning, tailored recommendations, and elevated service, we create experiences that reflect each client’s vision and story.

At Aisle & Abroad, we believe life’s most important moments deserve exceptional settings and stress-free planning. Our team is committed to providing professional support, organized coordination, and a warm, personalized approach for every celebration and journey.

From the aisle to abroad, we’re here to bring your most meaningful moments to life.

Industry: Hospitality
Company Size: 11-50 employees

Aisle and Abroad

**Location: **Full Time / 100% Remote (United States)

**Salary: **$36,000 - $47,000 per year

**Job Description**

We are seeking Customer Support Specialists to provide exceptional service to our customers across multiple channels. This role involves handling customer account details and sensitive information. A background check is required for all support positions.

**Responsibilities**

- Handle customer inquiries via email, chat, and phone professionally

- Troubleshoot issues and provide accurate resolutions in a timely manner

- Document all interactions and escalate unresolved cases appropriately

- Maintain a thorough understanding of products and services

- Meet daily case resolution and satisfaction targets

- Follow all data handling and compliance protocols

**Requirements**

- High school diploma or GED required

- Strong written and verbal communication skills

- Patient, empathetic, and solution-oriented approach

- Must pass a pre-employment background check

- No prior support experience needed — full training provided

- Must be a US resident with reliable internet

~~To apply, submit your resume and complete our short online application form.~~

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Support Specialist

Core4ce is a data-minded company that serves as a trusted partner to the national security community.

We harness the power of data to advance mission objectives for our customers. Our mission is twofold: securing data to protect national interests and exploiting
it to gain competitive advantage.

We understand the complexity of managing data, the value in wielding it to meet mission needs, and the burden of safeguarding it.

Industry: IT Services and IT Consulting
Company Size: 201-500 employees

Core4ce

Information Technology --> Information Technology

San Antonio, TX

ID: 1279-383

Full-Time/Regular

Core4ce is hiring an IT Support Specialist to join the team in San Antonio, Texas.

**Responsibilities**

- Monitor and answer service desk calls and emails to assist customers requiring technical support

- Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership

- Add detailed work notes to all assigned tickets until resolved or escalated to another team

- Provide status updates when requested

- Move, setup, and/or install IT hardware for customers

- Troubleshoot and repair/resolve various issues/requests for peripheral devices

- Install, troubleshoot, and resolve software issues/requests

- Provide desk-side end user support when necessary

- Update and document inventory changes when necessary

- This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

**Requirements**

- Current Security+ certificate

- Ability to pass Tier III Suitability security investigation

- Knowledgeable with Microsoft Windows, basic networking concepts, PC hardware, and COTS software

- Must be able to lift 50 lbs

- 2 years of professional experience in information technology or a directly related field

- Proven experience providing IT support to users via phone, email, and/or in person

- Proven experience supporting enterprise hardware, software, and peripherals, specifically Microsoft Office products

**Preferred**

- Bachelor’s degree from an accredited university

- Additional IT certifications such as A+, Network+, ITIL, etc

**Why Work for Us?**

Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

**We Offer**

- 401(k) with 100% company match on the first 6% deferred, with immediate vesting

- Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce

- Unlimited access to training and certifications, with no pre-set cap on eligible professional development

- Tuition assistance for job-related degrees and courses

- Paid parental leave, PTO that grows with tenure, and generous holiday schedules

- Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

~~All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status. ~~

IT Support Specialist II

COMHAR, Inc. is a nonprofit health & human services organization that provides a broad spectrum of integrated behavioral health, intellectual disabilities, HIV/AIDS, and home health services to children, adults and the elderly.  COMHAR provides these services through a staff of approximately 570 in a range of community, home, residential, school and workplace settings. COMHAR serves ethnically and culturally diverse populations including Hispanic/Latino, LGBTQ+, and HIV/AIDS communities. COMHAR enjoys a long and proud history.

Industry: Individual and Family Services
Company Size: 501-1,000 employees

COMHAR, Inc.

- Job type:** Full-time

**Description**

At COMHAR, it's our mission to provide health and human services that empower individuals, families, and communities to live healthier, self-determined lives. COMHAR, Inc's Intellectual and Developmental Disability Employment Program supports individuals to reach their fullest potential and live happy, productive lives through meaningful work and paid employment in their community.

As COMHAR re-establishes Employment Services, we are looking for an Employment Support Specialist to manage the supports each client receives through their employment journeys. Through collaboration and a community focused approach, this position will provide individualized opportunities for adults with disabilities that enhance their employment skills, identify career interests, maintain work, while developing new learning and employment opportunities. This position seeks a candidate who is flexible and brings enthusiasm to the growing team and program.

The Employment Support Specialist will work within COMHAR's Day Program and with businesses and employers in the community to bring awareness to the benefits of competitive integrated employment. This position will deliver quality services that include on the job training, job development, assessments that promote independence, community integration and a person-centered approach.

The ID Day Program gives individuals the skills necessary to pursue vocational/employment interests in both facility and community-based settings. Services are structured to simulate an actual work environment and focus on the development of skills that teach appropriate work behaviors and attitudes fostering independence, growth, and self-fulfillment. Individuals are compensated for marketable products which they produce, or for services which they perform while engaged in their training.

**Salary**

$18.00 - $19.00 / hourly

**Shift**

40 hours per week which may include weekends and/or evenings with observed holidays off per COMHAR policy.

**Needs**

2 Openings for Position

The ID-Day Program offers services that are provided in both facility and community-based settings for adults with intellectual and developmental disabilities, as well as those with intensive physical health needs (wheelchair, tube feeding, catheters, colostomy). Supports are offered through a variety of activities that develop life, socialization, motor, and adaptive skill sets.

The ID-Day Program is looking for candidates who are looking to make a difference in the lives of persons who are intellectually disabled. The Employment Supports Specialist help coordinate and manage training and supports in line with each consumer's existing needs and targeted service goals. Their responsibilities include planning and overseeing consumer activities, implementing program policies, and developing Individual Service Plan (ISP) for the consumer. Our ideal applicant will have a strong background composing and updating individual service plans of persons with intellectual disabilities.

COMHAR offers three different training programs to meet individuals' varying level of need and setting preference. Programs include developmental training to teach basic skills, facility-based vocational training, community-based instruction, and supported employment.

**Responsibilities**

-  Provide consumers with on-the-job training, counseling, resources, job development and supports that are person-centered, promotes independence, encourages community participation, and prioritizes paid employment.

-  Deliver services in a manner that actively engages and challenges each individual to increase their independent functioning, self-esteem, self-sufficiency, and towards more independent adult living.

-  Create opportunities and supports for assessments, internships, or paid employment aimed at helping individuals fine-tune their employment interests and skills.

-  Provide on the job trai ing and supports to individuals of a nature, intensity and duration that enhances success, integration, and independence on the job. Create a deliberate plan fade support that balances risk against gain.

-  Work cooperatively with COMHAR staff, supervisors, consumers, team members associated with the consumers enrolled in the Employment program, and employers and in a manner that is consistent with core values.

-  Work cooperatively with funding sources and referral agencies in a manner that is consistent with core values.

-  Actively participate in and contribute to activities/projects/teams that serve the broader unit, agency, and community needs or interests.

-  Seek out and participate in training and professional development to satisfy requirements to heighten the quality of services, build and strengthen business and community resources, and prioritizes Employment First.

-  Follow all policies and procedures established by COMHAR, federal, state and county laws and funding entities.

-  Maintain an active exchange with supervisor or issues and/or needs. Offer a deliberate responsiveness to supervisory directives, instruction, and feedback. Observe the unit's and the agency's chain of command.

-  Maintain professional and on-going relationships with case managers, local, state, and federal funders.

-  Conduct and coordinate service provision and documentation in a timely, cost-conscious manner.

**Physical Demands**

While performing the duties of this job, the employee is regularly required to talk or hear others and accurately interpret speech and sounds. Frequently required to stand; walk; climb and descend stairs. Required to use hands and arms to reach, hold and carry objects. Required to sit; stand, maintain balance; occasionally lift and/or move up to 50 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception & ability to adjust optical focus for reading, driving, general observation and for all safety needs.

**Full Time Employees are eligible for generous benefit options including but not limited to:**

-  Medical, Vision and Dental Insurance with plan options to fit your needs

-  Life and Long Term Disability Insurance

-  403B Retirement Savings Plan

-  Paid Time Off (Holiday, sick, PTO, vacation)

-  Tuition Reimbursement

-  Employee Assistance Program

-  Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance

**Requirements**

**Level 1:**

High School Diploma or GED

Must be ACRE certified

ID Employment Specialist

1. About Our Client:The organization operates in the group transportation and mobility market, valued at over $450 billion. It addresses the industry''s fragmentation and lack of transparency by providing an AI-powered platform that supports charter, shuttle, and emerging autonomous vehicle operations. Serving enterprises, institutions, and event organizers, the organization connects them to thousands of bus operators nationwide. It also functions as an operating system for large-scale shuttle and transit programs across airports, campuses, industrial sites, and major events. The platform enhances the market through real-time availability, transparent pricing, intelligent routing, and AI-driven dispatch and optimization.

2. About the Opportunity:The Customer Support Specialist L2 plays a critical role in delivering high-quality customer support and managing complex service issues and live trip operations. This position acts as a primary contact for customers and internal teams during active trips, ensuring smooth trip experiences by resolving issues promptly and coordinating operational responses. The role requires strong problem-solving, sound judgment, and composure in a dynamic, real-time environment, contributing directly to operational effectiveness and customer satisfaction.

3. Responsibilities:• Respond to customer inquiries by phone and email with timely, professional support

• Independently resolve various customer issues and escalate complex cases when needed

• Manage and resolve escalated concerns to maintain a positive customer experience

• Follow up with customers to ensure issues are fully resolved

• Document customer interactions, trip updates, and resolutions in proprietary systems

• Monitor active trips in real time to identify and address potential disruptions

• Serve as a primary contact for drivers, customers, and internal teams during trips

• Quickly assess situations and coordinate solutions to minimize disruptions

• Provide clear updates to customers, drivers, and internal stakeholders

• Collaborate with operations, logistics, and account management teams to solve service issues

• Coordinate with drivers and transportation partners to ensure smooth trips

• Communicate effectively across stakeholders to uphold service standards

• Identify recurring issues and suggest process improvements

• Share knowledge and best practices with team members

• Provide feedback on operational tools, workflows, and documentation

4. Requirements:• 2 to 4 years of experience in customer service or operations, preferably in logistics, transportation, hospitality, or marketplaces

• Strong written and verbal communication skills for managing multiple stakeholders

• Proven problem-solving ability and sound judgment in fast-paced environments

• Experience handling escalated customer situations with professionalism and empathy

• Ability to multitask, prioritize, and maintain attention to detail

• Strong organizational and time management skills

• Customer-first mindset with a commitment to exceptional service

5. Pay Range and Compensation Package:• Hourly Rate $28.85—$28.85 USD

6. Benefits & Perks:• Flexible remote work model with some roles requiring in-office presence based on business needs

• Comprehensive health and wellness benefits including medical, dental, vision, mental health support, virtual care, gym discounts, and family-building benefits; in the U.S., 100% of employee premiums covered

• Paid time off with 15 PTO days (increasing to 20 after 2 years) plus 8 paid holidays in the U.S.; international policies vary by location

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Customer Support Specialist L2

1. About Our Client:The organization is a portfolio of companies focused on advancing health, wellness, and longevity by redefining modern healthcare through Medicine 3.0, which combines cutting-edge science with personalized, proactive care. It includes a virtual telemedicine practice specializing in longevity and healthspan optimization using science-driven interventions in nutrition, exercise physiology, sleep, and emotional resilience. The organization operates remotely across the U.S. and is part of a broader ecosystem including ventures such as a longevity-focused podcast and a digital health platform to support personalized health journeys.

2. About the Opportunity:The IT Support Specialist serves as the primary point of contact for technology support within the organization, ensuring clinical, operational, and product teams have the necessary tools and access to support their work. This role is pivotal in maintaining the day-to-day IT operations, including first-line technical support, onboarding, device management, and compliance with healthcare regulations. The position contributes to a secure, reliable, and efficient technology environment that supports the organization’s mission to innovate in health and longevity.

3. Responsibilities:• Provide first-line IT support for hardware, software, and networking issues in a macOS environment.

• Manage help desk tickets from intake through resolution, escalating when necessary.

• Offer responsive support to team members via various communication channels.

• Maintain clear communication and status updates throughout support processes.

• Lead IT aspects of new-hire onboarding, including laptop provisioning and account setup.

• Create, modify, and remove user accounts and group memberships with proper approvals.

• Conduct access reviews and enforce least-privilege access for tools.

• Train new hires on core organizational tools.

• Configure, deploy, and maintain laptops, peripherals, and conferencing equipment.

• Perform system maintenance and updates to ensure security and compliance.

• Maintain hardware inventory and lifecycle tracking.

• Coordinate with vendors to resolve technical and compliance issues.

• Support operational standards aligned with HIPAA and data privacy.

• Assist with audit evidence collection and documentation.

• Maintain IT documentation and identify opportunities for process improvements.

• Stay updated on relevant endpoint, SaaS, and security technologies.

• Collaborate on projects to enhance IT reliability, security, and user experience.

4. Requirements:• Strong troubleshooting skills with hardware, software, and network issues in macOS.

• Experience managing IT support queues and ticketing systems.

• Excellent communication and follow-through skills.

• Ability to translate technical concepts for non-technical users.

• Highly organized with attention to detail.

• Interest in growing within a healthcare-regulated environment.

• Ability to support a hybrid work model based in Austin, Texas, with significant remote work.

5. Pay Range and Compensation Package:• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

IT Support Specialist

LaundryLux is the North American supplier of Electrolux Professional & Wascomat commercial laundry equipment for Laundromats and On-Premises Laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.

Industry: Machinery Manufacturing
Company Size: 51-200 employees

LaundryLux

**Join LaundryLux**

Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry.

**Accounting Support Specialist**

**What we are looking for: **The Accounting Support Specialist will be responsible for assisting the Accounting Team in the timely processing of A/P & AR transactions as well as assist in other accounting department needs.

Before we continue to dive into the requirements for the role let’s talk about **Why you should join LaundryLux?**

**Career Advancement: **We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

**Learning and Development: **We foster a culture that encourages and promotes professional growth and development, with continuous learning

**Diversity Initiatives **: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

**LaundryLux Benefits **: We offer a comprehensive benefits package including:

- Health benefits package including medical, dental & vision plans

- Life Insurance

- 401(k) with company matching

- Paid Time Off

- Paid Holidays

- Profit Sharing

- Employee Referral Program

- Mentorship Program

- Company Sponsored Training

- Tuition Reimbursement

**LOCATION **: Inwood, Long Island, NY

**What you will do:**

**A/R Responsibilities:**

- Posts customer payments by recording cash, checks, and credit card transactions.

- Resolves valid or authorized deductions by entering adjusting entries.

- Resolves invalid or unauthorized deductions by following pending deductions procedures.

- Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with A/R manager.

**General Responsibilities:**

- General ledger journal entries and various account reconciliations.

- Development and maintenance of Excel spreadsheets.

- Handling payments and receipts in an organized and timely manner.

- Assisting with audit support, as necessary.

- Assisting in streamlining process.

- Protects organization's value by keeping information confidential.

- Working with accounting team and others to resolve account issues when necessary.

- Perform other duties as assigned by management.

**What you should have:**

- Strong Attention to detail

- Team player with a good attitude

- Time management skills

- Proficient in Microsoft Word and Excel

- Experience with Epicor or another ERP systems a plus

**Education and Experience:**

- 1+ years of experience in A/R or A/P transactional level work

- High School Diploma or GED required.

**Our Values:**

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Our company participates in E-Verify.

LaundryLux is the North American supplier of Electrolux & Wascomat commercial laundry equipment for self-service Laundromats and On-Premises Laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.

**Let our family’s history shape your future success.**

What began with an accident at sea and one man’s dream for the future, has transformed into a business reality. LaundryLux wishes to share that success with families and businesses, helping investors and business owners maximize their returns on their laundry system investments.

“We have dedicated employees who have worked for us for years and years and are still committed to providing the best possible products and services. It’s because we all believe in what we do and in the products we sell.” – Neal Milch, Chairman

Accounting Support Specialist

Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.

Industry: Human Resources Services
Company Size: 10,001+ employees

ADP is hiring a **Client Support Specialist **.

- Are you ready to join a company offering career advancement opportunities throughout your career journey?

- Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

- Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change -- your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? **Apply now!**

**To learn more about Client Services at ADP **, watch here: https://adp.careers/Client_Services_Videos

**WHAT YOU'LL DO: **~~Responsibilities~~

**What You Can Expect On a Typical Day**

**Be a Trusted Advisor and Problem Solver. **You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to resolve issues and provide solutions. You will take the initiative to seek answers and positive outcomes.

**Build Relationships. **You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.

**Educate and Provide Recommendations. **You will leverage your ADP product and services knowledge to help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.

**Organize. ** You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

**TO SUCCEED IN THIS ROLE ****: **** **~~Required Qualifications~~

- 3 - 5 years of experience working in client service/customer service environment or systems integration environment.

- You can work overtime hours during peak seasons.

**Required**

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

- Experience noted above OR

- Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

**You'll Love Working Here Because You Can**

- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

- Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.

- Continuously learn through ongoing training, development, and mentorship opportunities.

- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.

- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? **Apply now!**

**A little about ADP: ** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP: ** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Client Support Specialist II

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.

To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Industry: Research Services
Company Size: 201-500 employees

OpenAI

**About The Team**

The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.

**About The Role**

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives.

We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments.

This role is based out of our Bellevue, San Francisco, or New York City office and requires 5 days in office per week. We offer relocation assistance to new employees.

**In This Role, You Will**

- Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings.

- Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders.

- Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.

- Manage Vendors and Equipment: Coordinate with vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems.

**You Might Thrive In This Role If You**

- Have strong technical expertise in macOS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.

- Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions.

- Excel at troubleshooting and problem-solving within Mac and macOS environments, ensuring smooth operations for users.

- Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes.

- Are experienced with ServiceNow, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support ticket handling and resolution.

- Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.

- Exhibit precision and attention to detail in your work, consistently delivering high-quality results.

- Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences.

- Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus.

**About OpenAI**

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

With more than 34,000 students and 7,000 faculty and staff, North Carolina State University is a comprehensive university known for its leadership in education and research, and globally recognized for its science, technology, engineering and mathematics leadership.

NC State students, faculty and staff are focused. As one of the leading land-grant institutions in the nation, NC State is committed to playing an active and vital role in improving the quality of life for the citizens of North Carolina, the nation and the world.

Industry: Higher Education
Company Size: 10,001+ employees

North Carolina State University

**Posting Details**

Posting Information

**Posting Number ** PG194654EP

**Internal Recruitment ** No

**Working Title ** IT Client Support Specialist

**Anticipated Hiring Range ** $74,613 - $79,819

**Work Schedule ** Monday - Friday 8:00 am to 5:00 pm; This position is eligible for remote work on a weekly rotating basis. This position may experience periods of overtime and may be on call outside of regular business hours.

**Job Location ** Raleigh, NC

**Department ** DELTA

**About The Department**

DELTA’s role within the Office of the Provost is to advance the integration and support of learning technologies in NC State’s academic programs and courses, both on campus and at a distance. DELTA coordinates the funding and production of all distance-based credit programs and courses for the university, and provides enterprise academic technology and instructional support services for all modes of course delivery. Working with NC State instructors and partners, DELTA leads the way in designing, creating, implementing and supporting extraordinary digital learning experiences for our community of learners. DELTA applies expertise in technologies and pedagogies to create and nurture innovative, effective and impactful digital learning experiences for our community of instructors and learners with a collaborative, service-oriented and innovative mindset.

**Wolfpack Perks And Benefits**

As a Pack member, **you belong here, ** and can enjoy **exclusive perks ** designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our **Employee Value Proposition ** and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

-  Medical , Dental , and Vision

-  Flexible Spending Account

-  Retirement Programs

-  Disability Plans

-  Life Insurance

-  Accident Plan

-  Paid Time Off and Other Leave Programs

-  12 Holidays Each Year

-  Tuition and Academic Assistance

-  And so much more!

Attain Work-life balance with our **Childcare ** benefits, **Wellness & Recreation Membership ** , and **Wellness Programs ** that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

**Essential Job Duties**

This is a hybrid (on-site and remote) position in Digital Education and Learning Technology Applications ( DELTA ) that supports North Carolina State University’s Zoom open collaboration platform and Panopto, the campus’s supported lecture capture and video streaming system. The position is part of the Digital Media Support Services ( DMSS ) team that provides system administration, technical guidance and expertise, and Tier Two and Three level support for both systems and serves as the DMSS team technical lead for ServiceNow, the university-supported ITSM application.

Individuals at this level will be required to solve complex problems within the university supported lecture capture and web conferencing applications and communicate and document the solutions using the university’s ITSM application. They are required to perform under tight deadlines and in response to time-sensitive scheduled meetings, recordings, and streamed events that cannot be changed.

-  Strategic Consultation & Instructional Advocacy

- Consult and provide technical guidance, assistance, and expertise to instructors and college-level administrators, ensuring robust delivery of online educational content and maximum use of systems and services.

- Engage with faculty and staff, including content creators, departmental administrators, and DELTA colleagues, to understand their business processes and needs and determine how DELTA -supported applications can meet those needs.

- Identify, develop, and implement enterprise-level best practices, methodologies, and standards for web conferencing, lecture capture, and video streaming.

- Work with DELTA colleagues, NC State stakeholders, and DELTA management to recommend and craft policies and procedures for our enterprise media platforms.

- Research, test, and recommend solutions, including software and hardware integrations, to both known and expected issues when current systems will not meet our needs.

-  Technical Problem Solving & Cross-Functional Collaboration

- Analyze problems, develop solutions, and communicate said solutions effectively both individually and as part of a team.

- Collaborate and consult with DELTA support and technical staff to resolve technical issues and problems related to web conferencing and lecture capture platforms.

- Liaise with DELTA and NC State technical personnel to ensure consistent results and continuous delivery of online course materials to students.

- Open support tickets with vendor partners as necessary to resolve issues with our platforms and follow cases through resolution.

- Collaborate with DELTA PHP developers, training and support peers, and DE staff to determine potential improvements in supported systems and programming.

- Assist DELTA desktop support and network engineering teams in testing, installing, and maintaining web conferencing systems/hardware in DELTA conference rooms.

-  Proactive System Management & Analytics

- Monitor application performance and run analytics to proactively find and resolve problems and to improve system processes and procedures.

- Provide analytical data regarding web conferencing and lecture capture usage and trends.

- Create and track feature requests to encourage development of desired platform enhancements and resolution of known issues.

- Actively work to stay current in the areas of web conferencing, video streaming, and lecture capture, including changes in technologies, industry standards, and vendor roadmaps.

- Manage technical projects as assigned.

- Participate in special projects involving other DELTA teams, campus partners, software developers, and vendors.

-  Knowledge Management & Documentation

- Contribute to the development of effective Knowledge Base Articles (KBAs) and training materials; ensure proper online help material is available.

- Create and update system documentation for DELTA -developed tools and to supplement vendor-provided materials.

**Other Responsibilities**

- Other duties as assigned.

**Qualifications**

**Minimum Education and Experience**

- Master’s degree; or Bachelor’s degree with zero – two years of relevant experience; or an equivalent combination of education, training and relevant experience.

**Other Required Qualifications**

- 8 or more years of experience in information technology, customer service or higher education.

- 3 or more years of at least Tier Two level technical support and customer service. Experience supporting all levels of users and staff, with integrity, confidence.

- Demonstrated ability to deliver professional customer service, end user training and consultation, effective team and project work.

- Demonstrated commitment and ability to work and collaborate with a varied group of students, faculty, staff and constituents in support of campus and department missions.

- Support experience with ITSM applications. Specific areas of experience include but not limited to application development, application integration, analytics and reports, change management and incident management.

- Excellent verbal and written communications.

- Excellent problem solving and analytical skills.

- Intermediate to advanced knowledge of computers and computer networks.

- Proficient skill set in today’s technologies such as Windows 11, Mac OS, Google Workspace, MS Oﬃce/Oﬃce 365, VPNs, Apple iOS, Android and university-supported web browsers (Chrome, Safari, Edge, Firefox).

- Intermediate to advanced knowledge of analytics reporting standards and processes in lecture capture and video streaming applications, web conferencing applications and ITSM applications.

- Intermediate to advanced knowledge of hardware/software testing standards and processes.

- Excellent knowledge of web conferencing and collaboration platforms.

- General knowledge of AI (e.g. Google Gemini, Microsoft Copilot, ChatGPT, etc.)

- Experience with communication platforms such as Google Workspace, Slack or Zoom Team Chat.

- Must exhibit mid-to-senior level proficiency in supporting lecture capture and meeting space technology.

- Must exhibit mid-to-senior level proficiency in supporting lecture capture applications.

**Preferred Qualifications**

- Intermediate to advanced knowledge of application development in an ITSM application.

- Intermediate to advanced knowledge of Administrative tasks in an ITSM application.

- Intermediate to advanced knowledge of Learning Management Systems ( LMS ). Specific areas of experience include but not limited to application integrations and Learning Tools Interoperability ( LTI ).

- Basic object oriented programming knowledge, specifically PHP and working knowledge of HTML , CSS and API ( REST / SOAP ) or willingness to attend training for needed skills and related certifications.

- Intermediate to advanced knowledge of Epiphan Edge, Pearl Mini or Nexus.

- Experience supporting and administering Zoom’s cloud platform and Zoom Contact Center.

- One or more technical certifications including, CTS , COMPTIA A+, Network+, AVOIP , Analytics, Crestron/Extron Dev, ITIL 4 Foundation Level, KCS v6 Fundamentals, ISTQB Foundation Level (software testing), ServiceNow Certified System Administrator ( CSA ) or Certified Application Developer ( CAD ).

- Good working knowledge in Microsoft Oﬃce 365, Microsoft Exchange, Azure AD, Entra and SSO .

**Required License(s) Or Certification(s)**

N/A

**Valid NC Driver's License required ** No

**Commercial Driver's License required ** No

Recruitment Dates and Special Instructions

**Job Open Date ** 05/21/2026

**Anticipated Close Date ** Open Until Filled

**Special Instructions to Applicants**

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

Position Details

**Position Number ** 00060796

**Position Type ** EPS/SAAO

**Full Time Equivalent (FTE) (1.0 = 40 hours/week) ** 1.0

**Appointment ** 12 Month Recurring

**Mandatory Designation - Adverse Weather ** Non Mandatory - Adverse Weather

**Mandatory Designation - Emergency Events ** Non Mandatory - Emergency Event

**Department ID ** 339001 - DELTA

**EEO**

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or **workatncstate@ncsu.edu ** .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

IT Client Support Specialist

At PalletMaxx, we provide businesses across the country with high-quality new and reconditioned pallets, delivering more than 60,000 pallets daily to keep supply chains moving smoothly.

Whether you need standard wood pallets, recycled pallets, or custom shipping solutions, we offer total pallet management to streamline your operations. With a commitment to efficiency, sustainability, and reliability, we help businesses reduce costs, improve logistics, reduce their carbon footprint, and ensure a steady supply of pallets tailored to their needs.

Industry: Packaging and Containers Manufacturing
Company Size: 11-50 employees

PalletMaxx Inc.

**Company Description **

PalletMaxx is a trusted provider of high-quality new and reconditioned pallets, supplying over 60,000 pallets daily to businesses nationwide. We specialize in standard wood pallets, recycled options, and custom shipping solutions to streamline supply chain operations. Our commitment to efficiency, sustainability, and reliability helps businesses reduce costs, optimize logistics, and minimize their environmental impact. At PalletMaxx, we ensure a steady and tailored supply of pallets to meet each client’s unique needs.

**Role Description **

This is a contract, remote role for an Information Technology Support Specialist. In this role, you will provide technical support to resolve hardware and software issues, troubleshoot IT challenges, and assist with support on desktop computers. The role will involve managing help desk inquiries, ensuring timely resolutions, and supporting IT systems and operations to maintain optimal functionality for the organization.

**Qualifications **

- Experience in Technical Support and Information Technology

- Proficiency in Troubleshooting and resolving hardware/software challenges

- Experienced with SalesForce is essential

- Skills in AI

- Bachelor’s degree in Information Technology or related field preferred

Information Technology Support Specialist

ME Global Inc. (MEG), a wholly owned U.S. subsidiary of Compania Electro Metalurgica S.A. (Elecmetal) based in Santiago, Chile. MEG is a leading producer/supplier of steel castings and grinding media to the mining industry. For more information follow: https://www.linkedin.com/company/meelecmetal

Industry: Mining
Company Size: 201-500 employees

ME Global Inc. dba ME Elecmetal

**Description**

The Customer Support Specialist (CSS) is responsible for delivering exceptional customer support while serving as a key liaison between Sales, Manufacturing, Engineering, Supply Chain, and Administrative departments. This role manages customer inquiries, quotations, order processing, issue resolution, and cross-functional coordination to ensure high customer satisfaction and a positive brand reputation.

The ideal candidate will possess strong communication skills, a sense of urgency, customer advocacy, and a solid understanding of business processes within a fast-paced industrial environment.

**Responsibilities**

- Demonstrate dependability, professionalism, and punctuality.

- Maintain a strong commitment to quality and customer satisfaction for both internal and external customers.

- Utilize systems including SAP, Salesforce, Esker, BI, and other internal tools to support daily operations.

- Process customer inquiries, quotations, proposals, and sales orders accurately and efficiently.

- Prepare customer quotations based on application requirements, specifications, costing, and pricing guidelines.

- Coordinate with Supply Chain and Foundry Operations regarding material costs and product availability.

- Expedite proposals and orders through daily communication with Purchasing, Product Management, Production, Shipping, and Accounting teams.

- Administer customer purchase order entry and provide supporting documentation to departments involved in order execution.

- Maintain a professional company image through exceptional customer service and up-to-date product knowledge.

- Support pricing strategy development and customer negotiations as required.

- Resolve order discrepancies, customer concerns, and order-related issues in collaboration with Sales and Product Management teams.

- Manage assigned customer and territory order backlogs to ensure on-time delivery performance.

- Promote teamwork and collaboration within the customer support and solutions teams.

- Perform additional duties and special projects as assigned.

**Qualification & Experience**

- Bachelor’s degree in Business or related field preferred, or equivalent combination of education and experience.

- Minimum 3 years of experience in an industrial or manufacturing environment preferred.

- 3+ years of customer-facing experience working with direct customers, distributors, agents, or subsidiaries.

- Strong decision-making ability in high-pressure situations.

- Knowledge of: Costing and pricing, profit calculations, quote preparation, terms & conditions

- Familiarity with Incoterms and import/export documentation is a plus.

- Experience with Microsoft Office and SAP strongly preferred.

- Excellent written and verbal communication skills.

- Proven customer service and telephone communication experience.

- Experience working in fast-paced environments requiring urgency and multitasking.

- Understanding of accounting and finance principles from both company and customer perspectives.

**Physical Requirements**

- Regularly required to sit, use hands and fingers, reach with hands and arms, and communicate verbally.

- Occasionally required to stand, walk, climb, or balance.

- Must occasionally lift and/or move up to 30 pounds.

- Ability to climb stairs, ladders, and scaffolding at job sites and customer facilities.

- Must be able to communicate effectively in verbal interactions.

Salary Description

$70,000 - $90,000

At Serenity Mental Health Centers, we understand the challenges of living with mental health conditions and our compassionate, experienced team of medical professionals is here to support your path to wellness every step of the way. We offer specialized treatments, including Transcranial Magnetic Stimulation (TMS), Ketamine Therapy, ADHD Testing, and Medication Management, personalized to your unique needs. 

We treat a variety of mental health conditions such as Major Depressive Disorder, Anxiety Disorders, PTSD, Bipolar Disorder, OCD, ADHD, and more. Take the first step toward a brighter future and visit serenitymentalhealthcenters.com to schedule your consultation today!

Industry: Mental Health Care
Company Size: 51-200 employees

Serenity Healthcare

**Location: ** Frisco, TX

**Employment Type **: Full-Time

**Compensation: $23-$30/hr + **quarterly performance based bonuses.

**Make a real difference in people's lives — bring your people skills, and we'll provide the training.**

Serenity is looking for Customer Support Specialists who enjoy helping others and creating positive, supportive experiences. This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported.

💡 **No specialized experience required. **We provide full paid training so you feel confident in your role.

**About The Role**

As a **Customer Support Specialist **, you'll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.

You'll be a reliable point of contact who helps ensure each person's experience is smooth, supportive, and encouraging from start to finish.

**What You'll Be Doing**

- Provide one-on-one support to individuals during scheduled sessions

- Operate and monitor specialized program tools and technology (training provided)

- Encourage participants using positive practices such as journaling, goal setting, and reflection

- Maintain accurate session notes and share updates with team members

- Help create a welcoming, respectful environment where people feel comfortable and supported

**Who We're Looking Fo **r

We care more about your **ability to connect with people ** than your previous industry experience.

This role is a great fit if you've worked in:

- Customer service or hospitality

- Retail or sales support

- Education or coaching

- Caregiving or other people-focused environments

If you enjoy helping others feel comfortable, encouraged, and motivated, you'll likely thrive in this role.

**Requirements**

- 2+ years of full-time professional experience (any industry)

- Clear and professional communication skills, both verbal and written

- Strong interpersonal skills with patience and empathy

- Reliable, punctual, and open to coaching and feedback

- Authorized to work in the United States

- Ability to pass a background check and drug screening

**Why Join Serenity?**

At Serenity, your work has a real impact. You'll be part of a team that focuses on growth, positivity, and helping others move forward.

**Benefits Include**

- 90% employer-paid medical, dental, and vision insurance

- 401(k) retirement plan

- 10 PTO days (15 after one year) + 10 paid holidays

- Opportunities for advancement as the company continues to grow

- A supportive, team-oriented culture where your contributions matter

**About Serenity**

Serenity is a growing organization focused on helping individuals make meaningful progress through innovative tools, structured programs, and a people-first approach. Our team is committed to creating supportive experiences that empower people to build confidence, develop positive habits, and achieve lasting change.

Serenity is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.

**Location: ** Sandy Springs, GA

**Employment Type **: Full-Time

**Compensation: $23-$30/hr + **quarterly performance based bonuses.

**Make a real difference in people's lives — bring your people skills, and we'll provide the training.**

Serenity is looking for Customer Support Specialists who enjoy helping others and creating positive, supportive experiences. This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported.

💡 **No specialized experience required. **We provide full paid training so you feel confident in your role.

**About The Role**

As a **Customer Support Specialist **, you'll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.

You'll be a reliable point of contact who helps ensure each person's experience is smooth, supportive, and encouraging from start to finish.

**What You'll Be Doing**

- Provide one-on-one support to individuals during scheduled sessions

- Operate and monitor specialized program tools and technology (training provided)

- Encourage participants using positive practices such as journaling, goal setting, and reflection

- Maintain accurate session notes and share updates with team members

- Help create a welcoming, respectful environment where people feel comfortable and supported

**Who We're Looking Fo **r

We care more about your **ability to connect with people ** than your previous industry experience.

This role is a great fit if you've worked in:

- Customer service or hospitality

- Retail or sales support

- Education or coaching

- Caregiving or other people-focused environments

If you enjoy helping others feel comfortable, encouraged, and motivated, you'll likely thrive in this role.

**Requirements**

- 2+ years of full-time professional experience (any industry)

- Clear and professional communication skills, both verbal and written

- Strong interpersonal skills with patience and empathy

- Reliable, punctual, and open to coaching and feedback

- Authorized to work in the United States

- Ability to pass a background check and drug screening

**Why Join Serenity?**

At Serenity, your work has a real impact. You'll be part of a team that focuses on growth, positivity, and helping others move forward.

**Benefits Include**

- 90% employer-paid medical, dental, and vision insurance

- 401(k) retirement plan

- 10 PTO days (15 after one year) + 10 paid holidays

- Opportunities for advancement as the company continues to grow

- A supportive, team-oriented culture where your contributions matter

**About Serenity**

Serenity is a growing organization focused on helping individuals make meaningful progress through innovative tools, structured programs, and a people-first approach. Our team is committed to creating supportive experiences that empower people to build confidence, develop positive habits, and achieve lasting change.

Serenity is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.

Prodware Solutions has established itself as one of the fastest growing IT service provider organisation for various technologies. Not only does it have rich experience in niche areas such as JD Edwards but it also provides services in areas such as Enterprise Mobility and Robotic Process Automation. 

Our team are helping organisations in providing services in areas such as:

•	JD Edward Implementation, Upgrade and Managed Support
•	ERP Migration to Cloud
•	Robotic Process Automation
•	Mobile Development Services 
•	General Staff Augmentation Services

Industry: IT Services and IT Consulting
Company Size: 51-200 employees

Prodware Solutions

**Semantic Support Specialist **

**Duration: 12 Months Contract **

**Location: 100% Remote **

We're looking for a Senior Business Analyst to support semantic markup (i.e., evaluating and maintaining our markup standards--and focused in particular on changes we may need to support non-book content and modular content).

This person should have:Deep hands‑on experience with XML standards, with strong working knowledge of XML BITS 2.0 (XLIFF, XSLT, and QTI are strong pluses, as well)

Experience supporting non-book content and modular content.

Proven experience evaluating and evolving semantic markup models in complex, multi‑stakeholder environments.

Strong understanding of modular content architectures, reuse strategies, and component‑based publishing.

Demonstrated ability to translate abstract business needs into concrete, enforceable technical standards.

Excellent documentation, communication, and stakeholder‑facilitation skills.

100% Remote - Content Specialist - Semantic Markup & XML

The average small to midsize nonprofit uses three to five tools to manage their donors, volunteers, and communications. At Neon One, we envision a world where organizations have simple and connected tools to help them make real, lasting change in the world.

Neon One started in 2018 when four technology companies came together and decided there was an easier way for nonprofits to use technology to enable their mission – we belive that small to mid-sized nonprofits thrive when enabled with a platform designed to create magical generosity experiences.

Designed to grow with you, Neon One connects nonprofits with the technology and resources that empower them to build a community of generosity.

Industry: Software Development
Company Size: 201-500 employees

Neon One

**About Neon One **

At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.

Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative environment, Neon One is the place for you.

**About the Role **

We’re seeking a self-motivated, puzzle-loving **Customer Support Specialist ** to join this growing team. This role is perfect for someone who enjoys solving problems, takes initiative, and thrives in a team environment. You’ll support customers using a variety of SaaS tools and become a subject matter expert in several product areas.

As the first point of contact, you’ll help users by phone, live chat, and a ticketing system. You’ll need to be comfortable troubleshooting software issues, navigating customer support platforms like Zendesk and Jira, and - most importantly - delivering best-in-class service.

**Key Responsibilities **

- Serve as the first point of contact for customer support inquiries

- Troubleshoot issues and provide clear, empathetic communication via phone, chat, and email

- Document, escalate, and track support requests using Zendesk

- Verify and report software bugs; communicate with internal teams as needed

- Act as a Subject Matter Expert (SME) for assigned products

- Prioritize workload effectively and follow established SLAs

- Encourage clients to submit product feedback and enhancement requests

- Follow established risk management and data security protocols

**Additional Duties **

- Update internal support documentation

- Participate in ongoing training and development opportunities

- Provide customer feedback to internal stakeholders

- Learn and support additional products within the company’s suite

- Collaborate with product and development teams via tools like Jira

- Contribute to process improvements and other team initiatives

**What You Bring **

- 1+ year of technical support, troubleshooting, or database experience

- Strong written and verbal communication skills

- Empathy, problem-solving ability, and customer-first mindset

- Attention to detail and willingness to learn new platforms (e.g., Zendesk, Jira, Salesforce, Slack)

- High school diploma or equivalent required

**Why Join Neon One? **

At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.

**How We Hire **

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within **Neon One **.

This opportunity is offered through **HighlightTA **, the on-demand talent team supporting **Neon One’s ** growth.

Connect with us and learn more:**Neon One on LinkedIn **

**HighlightTA on LinkedIn **

Founded in 1818, Boston-based Eastern Bank is Greater Boston’s
leading local bank and the largest bank-owned independent
investment advisor in Massachusetts with approximately 110 locations
serving communities in eastern Massachusetts, southern and coastal
New Hampshire, Rhode Island and Connecticut. Eastern provides a full
range of banking and wealth management solutions for consumers and
businesses of all sizes including through its Cambridge Trust Wealth
Management and Private Banking divisions, and takes pride in its
outspoken advocacy and community support that includes more than
$240 million in charitable giving since 1994. An inclusive company,
Eastern is comprised of deeply committed professionals who value
relationships with their customers, colleagues and communities.

Member FDIC, Equal Housing Lender
Investments are not FDIC Insured • May Lose Value • Not Bank
Guaranteed • Not a Deposit • Not Insured By Any Government Agency

Industry: Banking
Company Size: 1,001-5,000 employees

Eastern Bank

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.

Starting Rate: $21.00

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.

Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management. Must develop the necessary skills to work independently in a remote or onsite environment.

Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone. The inquiries will have a varying degree of complexity. The Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Must maintain a thorough knowledge of bank products, services, policies, and procedures. responsible for achieving departmental service standards and sales goals as set forth by senior management. Must be able to work independently in a remote and on-site environment. Service standards and sales goals as set forth by senior management. Must be able to work independently in a remote and on-site environment.

Responsibilities:

Customer Support Specialist I: Serves as bank’s first line of response on inbound customer telephone calls regarding all types of existing accounts and services.

Customer Support Specialist I:

- Must maintain a detailed knowledge base of bank’s basic products, services, policies, procedures, maintenance, and regulatory requirements. Can handle a diverse array of complex customer situations with minimal supervisory assistance by making sound decisions that minimize risk to both the bank and customer.

- Actively listens to determine full extent of customer’s needs while appropriately applying different approaches to affect desired outcome.

- Ensures effective customer communication by utilizing superior verbal and written skills.

- Must be able to handle basic customer complaints and problems with minimal assistance. Is able to recognize personal limitations in an acceptable time frame and initiate requests for assistance to appropriate personnel as needed.

- Responsible for achieving entry level sales and service standards as set forth by senior management.

Requirements:

Customer Support Specialist II & III: Must obtain and maintain a license to service applicants for HELOC products through the Nationwide Multistate licensing system (NMLS)

Education and Experience:

Customer Support Specialist I

- Associate’s degree or related knowledge/skills base gained through experience preferred.

- Customer Service background preferred.

- Call Center experience preferred

- Service and sales background a plus

- PC and data entry skills required

- Proven previous job stability a must

Skills/Knowledge:

Customer Support Specialist I

- Excellent written communication skills

- Excellent verbal and listening skills including good grammar, tone of voice and diction

- Ability to work effectively with others in a diverse population

- Punctuality and consistent work attendance is required

- Bilingual a plus

Working Conditions:

- Must be flexible and adaptable about work schedules, which may include evenings and weekends

- Must have the ability to use a headset and sit for long periods of time

- Must be able to work in a fast paced, high volume work environment

- Moderate to high noise level

While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The employee frequently is required to operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, etc. They also occasionally travel to locations outside of the facility, to attend meetings, trainings, events, and other business activities. The employee occasionally positions self to maintain or access files in file cabinets. The employee must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The employee frequently observes details at close range (within a few feet of the observer). The employee must occasionally lift and/or move boxes or equipment up to 20 pounds across office for various needs.

Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Customer Support Specialist I

Stefanini Group is a multinational company with a broad portfolio of technological solutions. Our global presence spans 41 countries and 44 languages. Motivated by a shared entrepreneurial spirit, we help our clients transform their business through digital innovation, working in an agile manner and co-creating for a better future.
We believe technology can revolutionize a company and that innovation is essential to foster development and competitiveness. We also value new ideas and the power of an open mind, so we recognize every talent is essential to the quality of our projects and especially to our progress. We are big enough to invest in new technology while small enough to be both flexible and adapt to our clients’ needs. Driven by our entrepreneurial mindset, we help customers transform their business through digital innovations by working in an agile mode and co-creating for a better future.


We offer a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Stefanini North America and APAC

**Details:**

Job Description

**Stefanini Group is hiring!**

**Stefanini is looking for IT Support Specialist in Rancho Cucamonga, CA**

**For quick Apply, please reach out to ****Vipul Bhardwaj - call: 2482638630/ email: vipul.bhardwaj@stefanini.com**

**Work Hours: ** M-F (40 hours)

**Work Location: ** Rancho Cucamonga, CA

**Shift: ** 1st Shift

The Level 2 IT Technician provides technical support, troubleshooting, and maintenance for IT systems. This role requires proficiency in IT operating systems, strong communication skills, and the ability to diagnose and resolve issues effectively. The technician is detail-oriented, adaptable, and customer-focused, ensuring smooth operations and optimal performance of technology infrastructure.

Job Requirements

**Details:**

- High school diploma or GED from an accredited institution.

- Knowledge and experience in troubleshooting and supporting hardware, software, and network-related issues.

- Familiarity with system installation, configuration, and maintenance of computer systems, software applications, and peripherals.

- Proficiency in diagnosing and resolving issues related to desktops, laptops, printers, mobile devices, and other IT equipment.

- Experience in performing system upgrades, patches, and updates.

- Basic knowledge of IT security best practices and the ability to assist in the administration and maintenance of security systems.

- Ability to provide user support in accessing and utilizing various software applications and tools.

- accurately.

- Knowledgeable about IT inventory management and maintaining organized hardware and software inventory.

**Preferred Qualifications:**

- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).

- Previous experience in a technical support role or similar IT position.

- Strong knowledge of computer hardware, software, and network troubleshooting.

- Basic understanding of networking concepts and protocols.

- Excellent communication and customer service skills.

- Ability to prioritize and manage multiple tasks effectively.

**Skills & Competencies: Tools and network topologies.**

- Possesses strong interpersonal skills to effectively interact and communicate with individuals at various levels within the organization.

- Demonstrates excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.

- Exhibits strong analytical and problem-solving skills to diagnose and resolve IT-related issues efficiently.

- Detail-oriented with a focus on accuracy and precision in work tasks.

- Emerging technologies and industry trends.

- Works well both independently and collaboratively in a team environment.

- Displays a customer-focused mindset and is committed to delivering high-quality IT support and solutions.

**Work Environment:**

- This position works primarily at a desk. It may require occasional travel within Howmet Aerospace's global manufacturing facilities. This role will be required to work off-hours as needed.

**Physical Demands:**

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: sitting for extended periods of time; standing; walking; bending; kneeling; reaching; handling objects.

- Have exposure to high temperatures and dirty or dusty environments.

- The work will definitely require being in those types of environments.

**Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.**

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

**About Stefanini Group**

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

At Reed Smith, everything we do is to apply our global experience in law to drive progress for our clients, for ourselves and for our communities. We are focused on outcomes, are highly collaborative and have deep industry insight. When combined with our local market knowledge and innovative mindset, this allows us to anticipate and address the needs of our clients and help them achieve their goals.

Our team of 3,000 people (including more than 1,600 lawyers) operate across more than 30 offices in the United States, Europe, the Middle East and Asia.

Industry: Law Practice
Company Size: 1,001-5,000 employees

Reed Smith LLP

**Position Summary**

The Deskside Support Specialist provides general and second-level application and hardware support to end users. This includes deskside and phone support, as well as informal and one-on-one training.

**Job Duties And Responsibilities**

- Provide deskside support for various applications, including Microsoft Office Suite, Windows, iManage Worksite, Elite 3E, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications

- Provide deskside support for various hardware, including desktops, laptops, monitors, printers, telephones, smartphones, dictation devices, and other peripherals

- Prepare and install laptops and desktops; coordinate with vendors for maintenance and repairs

- Install pre-approved software and hardware in accordance with departmental guidelines

- Provide second-level support on issues escalated from the IT Help Desk

- Escalate unresolved problems to appropriate technical resources and assist with documentation and communication

- Maintain required recordkeeping, including call tracking, time reporting, activity logs, equipment database, and inventory

- Report unusual, alarming, or recurring issues as needed

- Maintain working knowledge of firm-deployed applications

- Manage loaner equipment pool and assist with refresh cycles

- Assist with system maintenance, including after-hours support when required

- Set up videoconferences and presentations for the local office

- Provide after-hours on-call support on a rotating basis

- Contribute to special projects and firmwide IT initiatives

- Follow all firm and IT policies and procedures

- Travel to other offices as needed for projects or coverage

- Perform other duties as assigned

~~Job duties and responsibilities are not exhaustive and may be supplemented as necessary.~~

**Required Skills And Experience**

**Education**

- Bachelor's degree or equivalent work experience

- Additional training or certification in a relevant area preferred

**Experience**

- Two years of experience supporting Microsoft Office and standard desktop environments

- Experience providing deskside or in-person technical support

- Experience troubleshooting hardware and managing tickets in an IT support system

- Experience supporting mobile devices (iOS, Android)

- Experience in a law firm or professional services environment preferred

**Skills**

- Strong knowledge of Microsoft Windows and Microsoft Office Suite

- Familiarity with desktop hardware, peripherals, and enterprise applications

- Strong troubleshooting and problem-solving skills

- Effective communication skills with ability to interact professionally with users and vendors

- Customer service mindset with responsive support approach

- Ability to manage multiple priorities and meet deadlines

- Ability to work independently and collaboratively

- Willingness to learn new technologies and processes

- Flexibility in a fast-paced environment

- Ability to assess issues and determine next steps

- Strong attention to detail and accuracy

- Proficiency in spoken and written English

- Ability to maintain professionalism under pressure

**Supervisory Responsibilities**

None

**Equipment to be used**

Personal computer and standard office equipment (telephone, copier, scanner, etc.)

**Essential Job Functions**

- Ability to sit or stand for extended periods and perform computer-based work

- Use of computers, telecommunications, and collaboration tools

- Ability to communicate effectively

- Ability to lift and move equipment up to 40 pounds occasionally

- Ability to provide off-hours support, including evenings, weekends, and holidays

**Working conditions**

Works in a typical office setting. May be required to work beyond standard hours as needed. Schedule details will be discussed with the supervisor.

**Pay ranges**

This represents the presently anticipated pay range for this position. Actual pay may vary based on factors including location and experience.

This is a non-exempt position. The hourly wage range for this role is $33.25 to $39.66, with an estimated annual compensation range of $69,160 to $82,500 based on expected hours.

Los Angeles: $69,160 – $82,500

**Employee Benefits Overview**

Our comprehensive benefits package includes:

- 401(k) retirement plan

- Medical insurance

- Health savings account (HSA)

- Virtual health services

- Dental insurance

- Vision insurance

- Accident insurance

- Hospital indemnity insurance

- Critical illness insurance

- Life insurance

- Short-term disability coverage

- Long-term disability coverage

- Flexible spending accounts (FSA)

- Lyra Health employee assistance program (EAP)

- Paid family leave (for eligible employees)

- Transportation benefit

- Back-up child care services

- College Coach program

- Pet insurance

- Paid time off

Reed Smith offers a competitive compensation package, flexible benefits, tuition assistance, and a generous 401(k) plan.

**Equal opportunity statement**

Reed Smith is an Equal Opportunity Employer with core values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. The firm provides reasonable accommodations in accordance with applicable law.

Deskside Support Specialist

Sundayy (Formerly Wiraa) makes job discovery feel less chaotic and more intentional. Instead of jumping between platforms, repeating the same steps, and getting lost in the process, everything is brought into one place so you can focus on what actually matters. No clutter, no confusion, just a clearer way to move forward.

Industry: Technology, Information and Internet
Company Size: 11-50 employees

Sundayy

**About The Company**

Optum is a leading global organization dedicated to delivering innovative healthcare solutions through technology and compassionate care. With a mission to help millions of people live healthier lives, Optum integrates data, pharmacy benefits, and healthcare services to improve health outcomes across diverse communities. The organization fosters a culture rooted in inclusion, collaboration, and continuous growth, providing employees with comprehensive benefits and ample career development opportunities. As part of the UnitedHealth Group family, Optum is committed to making a positive impact on society by advancing health optimization on a global scale.

**About The Role**

The Remote Customer Service Representative role offers an exciting opportunity to be part of a dynamic team dedicated to delivering exceptional service to healthcare members. This position is fully remote within the Central Time Zone, providing flexibility to work from home while supporting individuals with their healthcare needs. The successful candidate will handle 30-40 calls daily, offering guidance, answering inquiries, and resolving issues related to healthcare eligibility, claims, and payments. The role emphasizes compassionate communication, problem-solving, and building rapport with members and providers. Employees will undergo an 8-week virtual training program to develop the necessary skills and knowledge to excel in this role. The position operates on a full-time basis, Monday through Friday, with shifts scheduled during normal business hours, with occasional overtime as needed.

**Qualifications**

- High School Diploma or GED

- Must be 18 years of age or older

- Minimum of 1+ years of experience in a related environment utilizing phones and computers

- Familiarity with computer and Windows PC applications, including navigating complex systems

- Ability to successfully complete customer service training and demonstrate proficiency

- Flexibility to work full-time, Monday to Friday, during business hours of 8:00 am - 5:00 pm CST

**Preferred Qualifications**

- Healthcare industry experience

- Call center experience

**Responsibilities**

- Answer incoming calls from customers in a call center environment, identifying their needs and providing assistance

- Resolve customer issues on the first call whenever possible by navigating complex computer systems and databases

- Provide accurate information and answer questions in a positive and professional manner to foster strong relationships

- Ask relevant questions and actively listen to identify specific concerns or issues, documenting details accurately in systems

- Research complex issues across multiple databases and collaborate with support resources or escalate issues as needed

- Meet performance metrics related to efficiency, call quality, customer satisfaction, and attendance

- Maintain a high level of professionalism and integrity in all interactions, ensuring customer needs are met effectively

- Participate in ongoing training and development activities to enhance skills and knowledge

**Benefits**

- Comprehensive benefits package including health, dental, and vision insurance

- Incentive and recognition programs

- Stock purchase options and 401(k) retirement plan contributions

- Paid training and career development opportunities

- Flexible remote working environment

Equal Opportunity

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. The organization is committed to creating an inclusive and diverse workplace where all employees can thrive. Additionally, UnitedHealth Group maintains a drug-free workplace policy, and candidates are required to pass a drug test prior to employment.

Customer Service Representative

Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world.

Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Tranzeal’s deep industry experience makes us the partner of choice for a growing number of Fortune 1000 companies, midsize enterprises and small businesses worldwide. Our reputation for on-time, on-budget delivery is earned from more than 25 years of successfully planning, deploying, maintaining and supporting  solutions for clients spanning a wide range of industries.

Industry: IT Services and IT Consulting
Company Size: 201-500 employees

Tranzeal Incorporated

🚨 **We’re Hiring! Call Center Representative **

📍**Location—Englewood, CO **

Are you passionate about helping patients and making a difference in healthcare? We’re looking for a **customer service representative **to join our team!

💡 **What You’ll Do: **

✔️ Handle inbound/outbound calls with patients, providers, and insurance carriers

✔️ Resolve claim denials, rejections, and underpayments

✔️ Submit appeals and navigate payer web portals

✔️ Provide excellent customer service with compassion and professionalism

🛠 **What We’re Looking For: **

- Call center or customer service experience (healthcare preferred)

- Knowledge of billing/collections/denial management a plus

- Proficient in Microsoft Office & strong typing skills

- High School Diploma required; Associate/Bachelor’s preferred

Call Center Representative

On July 1, 2021, Banner Química fully integrated into IMCD.

IMCD is a global leader in the distribution and formulation of speciality chemicals and ingredients, providing solutions to its partners.

Across eight Business Groups*, its market specialists collaborate with suppliers and customers to help co-formulate solutions that embrace industry trends. With a global presence across EMEA, Asia-Pacific and Americas, IMCD offers a range of comprehensive product portfolios.

Listed at Euronext, Amsterdam (IMCD), IMCD realised revenues of EUR 2,775 million in 2020 with nearly 3,300 employees in over 50 countries on 6 continents. IMCD's dedicated team of technical and commercial experts work in close partnership to tailor best in class solutions for around 50,000 customers and a diverse range of world class suppliers.

For us and for you, we are creating a world of opportunity.

*Our business groups are Home Care and I&I, Beauty & Personal Care, Food & Nutrition, Advanced Materials, Coatings & Construction, Pharmaceuticals, Lubricants & Energy and Synthesis.

Industry: Fabricación de productos químicos
Company Size: De 11 a 50 empleados

Banner Química, an IMCD company

**Customer Service Representative**

IMCD US is seeking a customer-focused Customer Service Representative to join our team in the Westlake, OH office. This role is responsible for accurate order processing, proactive customer communication, and cross-functional coordination to ensure a seamless customer experience. The ideal candidate is detail-oriented, solutions-driven, and committed to exceeding customer expectations in a fast-paced, collaborative environment.

**Company Background**

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

The Customer Service Representative is responsible for accurate and timely entry of customer orders shipping from IMCD US warehouses or directly from principals and acknowledgements thereof, provide pricing information upon request, arrange special freight where required, provide tracking information upon request, process of returned material authorizations, timely processing of credit memos, incident reports, and ongoing upkeep of customer comments specific to individual requirements.  Committed to the overriding goal of ensuring we meet or exceed our customer’s expectations by providing solutions, exploring opportunities for process improvements, and demonstrating commitment to building a better organization.

**Successful Candidates Will Be Responsible To**

Order Entry in ERP System (JDE – JD Edwards)

Order Management

Date management

Customer follow up

Follow up on warehouse shipments

Principal follow up

Product tracking

Ability to build and sustain a supportive relationship with assigned Key Customer Accounts

Processes credit memo and RGA/RMA as required

Attend and participates in weekly alignment meetings and monthly department meetings

Strong ability to develop and maintain working relationships with other IMCD departments and entities, to ensure customer success and satisfaction

Ability to be professional with external and internal communications via email and phone

Advocate policy and process improvements to enhance overall customer and employee satisfaction

Assist supervisor with NCRs in Sales Force; conduct an initial review and facilitate action or communication as needed. Investigate and identify root causes of customer issues and NCR’s, providing feedback to supervisor to drive continuous improvement. (as requested)

**Skills**

Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner

Ability to multitask and switch focus quickly

Ability to think independently and be resourceful

Deadline-driven, detailed oriented, and conscientious

Must possess good organizational skills and the ability to think strategically

Proficient with common computer programs, including Microsoft Office

Excellent written and verbal communication skills

**Required Qualifications**

Associate degree or three years equivalent call center experience

Customer service experience

Computer experience

**Qualifications**

**Desired Qualifications:**

Bachelor’s degree

Experience in a fast-paced environment

**Competencies**

Business Acumen

Problem Solving/Analysis

Customer/Client Focus

Communication Proficiency

Teamwork Orientation

**Supervisory Responsibility**

This position has no supervisory responsibilities.

**Work Environment**

This job currently operates on a hybrid schedule rotating between in-office and remote work environments. This role routinely uses standard office equipment.

**Position Type/Expected Hours of Work**

This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

**Travel**

No travel is expected for this position.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**IMCD Offers**

If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.

What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.

And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.

Industry: Restaurants
Company Size: 10,001+ employees

Domino's

**Job Description**

**ABOUT THE JOB**

Imagine yourself with a job with

flexible hours, competitive pay, a fun environment, did we mention

flexible hours? We're already imagining you in that job, right now.

We're imagining that because right now we're looking for

Customer Service Representatives - the people who answer the phone

and make pizzas. Want to hear more?

Customer Service Rep(05517) - 2922 Bragg Blvd.

The Arizona Small Business Association (ASBA) is THE VOICE for small business in Arizona, dedicated to promoting success for entrepreneurs, the business community and economic growth in our region. ASBA provides effective resources for business of all sizes with fewer than 500 employees, including education and mentoring opportunities, professional connections, and support resources through our strategic partners. We have a pulse on the business landscape, the issues and initiatives that affect small businesses and work diligently to advocated for legislation and regulation that supports a pro-business environment. Representing businesses across Arizona, ASBA empowers its members and promotes a thriving small business community.

Industry: Non-profit Organization Management
Company Size: 2-10 employees

Arizona Small Business Association - ASBA

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

**Description**

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

**Position Summary**

CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.

**Position Overview**

- Schedule: Monday-Friday 11:00AM-7:30PM EST

- Schedules subject to change at any time with advanced notice due to business need.

- Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.

- Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.

**What You Will Do**

- Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.

- Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member.

- Anticipates customer needs.

- Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.

- Performs financial data maintenance as necessary.

- Explains member's rights and responsibilities in accordance with contract.

**Workspace Requirements**

- Must have a quiet/secure workspace in your home.

- Recommended Technical requirements when obtaining your own residential internet service.

- Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).

- Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.

- Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.

**Required Qualifications**

- 1+ years of experience in a healthcare, call center environment.

- Experience using Microsoft Office products' specifically Excel, Outlook, and Word.

**Preferred Qualifications**

- Previous Behavioral Health, Medical, or Insurance background.

- Experience working from home in a remote role.

**Education**

- High School Diploma or GED.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

**The Typical Pay Range For This Role Is**

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great Benefits For Great People**

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)

The Kansas Turnpike Authority moves Kansas forward by operating a safe, reliable and customer-valued turnpike system in a fiscally responsible, businesslike manner. As an independent instrument of the state, it performs an essential government function, specifically providing toll-supported transportation services.

The Turnpike was planned and constructed prior to the federal Interstate highway system. Federal planners later designated the Turnpike as Interstate highway rather than building parallel roads, saving millions of dollars. 

The KTA has never received any federal or state tax dollars. Maintenance and operations are funded from tolls, which also support repayment of revenue bonds used to fund capital improvements. Some additional revenue is received through non-tolling sources such as leases and other contractual agreements. 

Millions in motor fuel and sales tax collected from the Turnpike’s six service areas is paid each year to the state of Kansas for use unrelated to the Turnpike. The Turnpike’s 236 miles of Interstate roadway generate federal aid that is used by the state of Kansas. This additional federal aid goes into the state highway fund to help fund other Kansas transportation needs.

Industry: Truck Transportation
Company Size: 201-500 employees

Kansas Turnpike Authority

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13573547

**Definition and Examples of Work**

-  Opens and maintains K-TAG accounts including: issuing and replacing

K-TAGs, accepting all types of payments, and providing receipts.

-  Works within the K-TAG database to assign ID numbers to customer

accounts.

-  Receives K-TAGs from customers, mail, etc., and prepares them for

return to the manufacturer or for recycling.

-  Assists K-TAG and non-K-TAG customers with violation inquiries,

resolution, and processing of payments.

-  Processes payments for customer accounts in compliance with credit

card handling procedures.

-  Communicates directly with the customer in-person, via phone, email

and/or mail to resolve all questions, issues, complaints, billing

errors, etc.

-  Problem solves with the customer to identify why the customer has an

issue and provide a solution in an efficient manner.

-  Maintains KTA system knowledge to assist in customer service

inquiries, including construction KTA changes and location-specific

information.

-  Recognizes and alerts the supervisor of trends in customer calls.

-  Additional duties may be assigned as business needs require.

**Latitude and Impact of Position**

This position works independently and as part of a team, including

providing input and problem solving with others to complete tasks. Most

assigned duties are consistent from day to day. Negotiation and

persuasion is used with internal and external customers and vendors on a

daily basis. Decision making is typically done independently within

established company guidelines. Successful completion of job tasks

significantly impacts customer satisfaction and external company image.

**Work Environment**

The work environment described here is representative of the general

work environment for the position. Reasonable accommodations may be made

**To Enable Individuals With Disabilities To Perform The Essential**

functions.

-  The position works in a limited access call center environment in

which multiple employees work in an open workspace setting and a

general office environment in which customers may enter the facility

within established business hours.

-  Must be able to focus on current customer with background noise and

others talking in close proximity.

-  Office temperatures are standard, and individuals may need to adjust

for cold or heat per personal preference.

-  Must work without access to personal communications equipment such

as cell phone, camera, tablet or other.

-  Use of computer and general office equipment such as printers,

scanners is required.

**Physical requirements**

The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

**Individuals With Disabilities To Perform The Essential Functions.**

-  Ability to sit (or stand) for long periods of time (continuous)

-  Must be able to stand for periods of time when processing mail.

-  Frequent bending, twisting or turning within work area.

-  Must be able to see up close to be able to visualize computer screen

(continuous)

-  Must be able to hear the customer, including assessing their

tone/demeanor and distinguishing sound tones (continuous)

-  Occasional kneeling, squatting and reaching overhead.

-  Must occasionally climb or balance on stairs or a ladder.

**Other Requirements**

-  May work occasional overtime to accommodate call volumes.

-  Must pass background check.

-  Must pass credit check.

-  Work schedules may be adjusted to meet customer service and call

demands, including extended hours or Saturday work.

- The Kansas Turnpike Authority is an equal and affirmative ction

employer. We provide all employees and applicants for employment with

equal employment opportunities without regard to race, color, religion,

gender, age, national origin, sexual orientation, gender identity,

citizenship, immigration status, marital status, military status, any

covered veteran status, disability status, genetic information,

caregiving responsibilities or any other basis prohibited by law.*

Danfoss engineers solutions that increase machine productivity, lower energy consumption, enable electrification, and reduce emissions.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and on- and off-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, Power-to-X, heat recovery, as well as contribute to district-energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.

Industry: Industrial Machinery Manufacturing
Company Size: 501-1,000 employees

Danfoss India

**Job Description**

Customer Service Representative

Req ID: 49289

Job Location (s): Ames, IA, USA

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Category: Supply Chain and Operations

Work Location Type: Hybrid

**The Impact You'll Make**

Are you someone who can deliver exceptional customer service in a collaborative and fast-paced environment? Danfoss is seeking a **Customer Service Representative ** to join our team. This position will serve as the primary point of contact for customers, ensuring timely communication, accurate order management, and proactive support.

In this role, you will work closely with Sales Account Managers, plant personnel, and internal teams to deliver outstanding service and drive continuous improvement. Success will be measured by your ability to build strong customer relationships and efficiently manage multiple processes while maintaining accuracy and responsiveness.

**What You’ll Be Doing**

Responsibilities for this position include, but are not limited to, the following:

- Serve as the primary customer contact, providing timely updates and resolving inquiries via email, phone, and customer portals

- Manage customer orders, ensuring accuracy and on-time processing

- Collaborate with Sales, Manufacturing/Plant teams, and Customer Service colleagues to meet customer expectations

- Utilize ERP, CRM, pricing systems, and EDI reporting tools to support customer needs and provide informed recommendations

- Proactively address customer concerns and escalations, partnering with leadership to promote quality and continuous improvement

- Handle multiple customer requests and processes simultaneously while maintaining strong attention to detail and organization

**Required Qualifications**

**What We're Looking For**

- High School Diploma or GED required (some college preferred)

- Minimum of 3 years of experience in a customer service role

- Strong written and verbal communication skills

**Preferred Qualifications**

- Experience in a manufacturing environment or working closely with sales/manufacturing teams

- Familiarity with SAP or similar ERP systems

- Demonstrated experience improving processes and delivering excellent customer service

- Proven track record of collaboration across functions and contributing to continuous improvement initiatives

**Job Criteria**

- Strong customer-focused mindset with a passion for helping others

- Ability to multitask and manage multiple priorities in a fast-paced environment

- Excellent organizational skills and attention to detail

- Strong problem-solving abilities and proactive approach to resolving issues

- Active listening skills with the ability to build positive relationships with customers and colleagues

- Self-motivated with a willingness to learn and grow professionally

- Positive, enthusiastic attitude that contributes to a professional and enjoyable work environment

**What You'll Get From Us**

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

We are excited to offer you the following benefits with your employment:

Bonus system

Paid vacation

Retirement plan

Flexible working hours

Personal insurance

Opportunity to join Employee Resource Groups

State of the art virtual work environment

Employee Referral Program

**Ready to Make a Difference?**

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support.

Industry: Translation and Localization
Company Size: 1,001-5,000 employees

TransPerfect Connect

**TransPerfect Is More Than Just a Job…**

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

**Location: ****1725 W. Greentree Dr. #101, Tempe, AZ 85284**

- Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more!

- Career Advancements

- Newly Renovated Corporate Office in the Phoenix Ahwatukee Area

- State of the Art Game Room

- Superior Employee Engagement Program

Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

- Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects

- Communicates effectively, read FAQs verbatim and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed

- Documents all calls appropriately, and follows all procedures as dictated by policy and procedures

- Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor

- Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively

- Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor

- Attends all scheduled training as required

- Accomplishes other general tasks as required or necessary

**Qualifications**

- High School Diploma or General Equivalency Diploma required; 18 years or older

- 6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience

- Typing 35-40 WPM

- Schedule Flexibility

- Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy

- Ability to deal with customers from diverse backgrounds

- Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy

- Quality Customer Service Skills

- Ability to handle escalated calls, with empathy and professionalism

- Decision making and problem-solving skills

- Excellent time management skills

**TransPerfect Connect (TPC) **is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions.

**TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law. **

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. 

Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. 

Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. 

Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles.  

Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).

Industry: Motor Vehicle Manufacturing
Company Size: 5,001-10,000 employees

Copart

~~Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.~~

**About The Role**

We are seeking a detail-oriented and professional **Call for Release-Customer Service Representative ** to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.

**Internal Applicants make sure you inform your direct manager you are interested in this role!**

**What You’ll Be Doing**

- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.

- Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.

- Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.

- Stay organized by keeping accurate notes in the system about each vehicle and all interactions.

- Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.

- Participate in weekly team meetings via Teams, where we’ll stay connected and collaborate.

- Follow all Copart policies and guidelines to ensure quality and consistency in your work.

- Help out with other tasks or assist teammates as needed.

- Perform other duties as assigned by management.

**What We’re Looking For**

- Minimum of one year office support experience in a customer service role.

- High school diploma or GED

- Great communication skills – you’re comfortable speaking on the phone and writing clear, concise messages.

- Typing speed of 45 WPM and familiarity with basic 10-key.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

- Strong attention to detail, great problem-solving skills, and the ability to multitask.

- A professional virtual appearance with a quiet, distraction-free workspace.

- Bilingual skills are a plus.

- Must be able to work occasional overtime.

- Office equipment will be provided to help you succeed in your role.

**Why You’ll Love Working With Us**

- 100% remote work with company-provided equipment.

- Clear, achievable performance goals with daily feedback to help you succeed.

- Weekly team meetings to keep you connected and support.

- A collaborative, friendly virtual team where everyone’s success matters.

**Pay: ** $16.04 - $22.00 hourly

For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly

**Benefits Summary**

-  Medical/Dental/Vision

-  401k plus a company match

-  ESPP - Employee Stock Purchase Plan

-  EAP - Employee Assistance Program (no cost to you)

-  Vacation & Sick pay

-  Paid Company Holidays

-  Life and AD&D Insurance

-  Discounts

**WA Benefits Summary**

~~Along with many other employee benefits.~~

- Medical/Dental/Vision

- 401k plus a company match

- ESPP - Employee Stock Purchase Plan

- EAP - Employee Assistance Program

- 10 Vacation days per year

- 7 Paid Company Holidays

- Life and AD&D Insurance

~~At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.~~

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

- E-verify Participation

- Right to Work

Call for Release - Customer Service Representative (Northeast) Remote

At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself. Our experienced team is here to help you identify the best strategy for your business, be it online or offline. We are committed to helping you reach your goals and build a long-term relationship with you.

From creative campaigns to engaging content, our team works to ensure that you get the most out of your advertising dollars. We want to help you succeed and reach your goals, so contact us today to get started

Industry: Advertising Services
Company Size: 11-50 employees

Platinum Coastal Group

We are currently seeking a dependable and personable Customer Service Representative to join our in-office team. As the first point of contact for customers visiting our location, you will play an important role in delivering a welcoming and solution-focused experience. From answering questions to resolving concerns, your support will help strengthen customer satisfaction and long-term relationships.

The ideal candidate enjoys interacting with people, communicates confidently, and is motivated to grow professionally. You’ll collaborate with colleagues across departments to ensure every customer receives timely and effective assistance.

**Primary Responsibilities**

- Welcome customers in person and provide knowledgeable support regarding products and services.

- Offer clear and accurate information about pricing, features, and company offerings.

- Handle customer inquiries and resolve issues efficiently and courteously.

- Maintain a professional and positive approach during all interactions.

- Record customer conversations, updates, and resolutions accurately in company systems.

- Conduct follow-ups when necessary to confirm complete issue resolution.

- Refer more complex matters to the appropriate department as needed.

- Assist customers with purchases, modifications, returns, or cancellations.

- Gather and communicate customer feedback to leadership.

- Attend training sessions to stay informed about products, services, and policies.

- Collaborate with team members to consistently deliver high-quality service.

- Monitor recurring questions or concerns and share insights for improvement.

- Remain informed about current promotions, updates, and operational procedures.

- Support in-store promotional efforts and help communicate special offers.

- Contribute to a supportive, team-oriented workplace environment.

**Qualifications & Skills**

- High school diploma or equivalent required; additional education is an asset.

- Previous experience in a customer-facing role preferred but not required.

- Strong written and verbal communication abilities.

- Comfortable learning new software systems and service tools.

- Ability to manage multiple tasks while staying organized.

- Effective problem-solving skills with a solutions-driven approach.

- Capable of working independently as well as part of a team.

- Dependable, punctual, and professional in high-pressure situations.

- Flexible schedule, with occasional weekend or holiday availability if needed.

- Willingness to participate in continued training and development.

- Enthusiastic attitude with a genuine commitment to customer care.

Skills: customer satisfaction,customer service,communication

The Blount Partnership is a 501c6 non-profit organization. Our members help provide opportunities for small business, corporate locations, manufacturing, technology commercialization, leisure travel, and corporate retreats. 

Our goal is to ensure our community continues to enjoy a robust economy and opportunities to live an unrivaled quality of life.

Industry: Non-profit Organizations
Company Size: 11-50 employees

Blount Partnership

Customer Service Representatives

-  $17/hour

Express Employment Professionals is currently recruiting for multiple Customer...

Full time / Part Time FRONT DESK $16-18/Hr (No Experience Needed)

XPO provides world-class transportation solutions to the most successful companies in the world. We have a high-energy team around the globe focused on being the best in the industry. Given the scope of our business, there are opportunities to do satisfying work in many different fields, and at all levels of experience. If you’re ready to move the world forward, we’d like to invest in you. (NYSE: XPO)

Industry: Truck Transportation
Company Size: 10,001+ employees

**What you’ll need to succeed as a Customer Service Representative at XPO**

Minimum qualifications:

- 2 years of customer service experience

- Strong computer, typing and 10-key skills

- Experience with Microsoft Office

- Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

- Transportation experience

- Excellent verbal and written communication skills

****

**About the Customer Service Representative job**

Pay, benefits and more:

- Pay starts at $22.10

- Shift: Afternoon(12pm - 8:30pm)

- Full health insurance benefits on day one

- Life and disability insurance

- Earn up to 13 days PTO your first year

- 9 paid company holidays

- 401(k) option with company match

- Education assistance

What you’ll do on a typical day:

- Bill shipments according to applicable tariffs and pricing agreements

- Recognize and resolve documentation errors

- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions

- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing

- Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

- Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

**About XPO**

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

RFL is a Hubbell Power Systems brand that provides power line communication equipment and protection solutions, relaying products, application support, and customized systems. RFL electronics serve a variety of industries, including electrical utilities, oil & gas markets, railroad and transportation, government agencies, and engineering and consulting firms.  
In addition to power line communication equipment, RFL offers technical services such as project management and specification, system design, commissioning, and training.

Industry: Telecommunications
Company Size: 51-200 employees

RFL (A Hubbell Power Systems, Inc. Brand (USA))

Apply now »

**Date: **May 20, 2026

**Location: ** Greenville, SC, US, 29615 Archdale, NC, US, 27263 Arden, NC, US, 28704

**Company: ** Hubbell Incorporated

**Job Overview**

The Customer Service Representative II is an experienced customer support professional responsible for managing customer inquiries, resolving issues, and supporting team and department service goals. This role requires strong communication skills, the ability to work independently under moderate supervision, and collaboration with internal teams to ensure timely and accurate order fulfillment while maintaining high levels of customer satisfaction.

Hybrid – Remote on Mondays and Fridays; in-office Tuesday through Thursday

A Day In The Life

- Respond to customer inquiries, concerns, and complaints via phone, email, and other service channels

- Provide accurate information regarding products, policies, procedures, order status, and inventory availability

- Process customer orders, changes, and cancellations with attention to detail

- Identify alternative or substitute products when requested items are unavailable

- Track and meet service-level expectations, including responsiveness and follow‑up

- Collaborate with Sales, Marketing, Quality, Manufacturing, and Operations to resolve customer’s order issues

- Communicate special order requirements such as expedited shipping, delivery constraints, and unique customer needs to ensure accurate fulfillment

- Support team and maintain accurate documentation within SAP and Salesforce

- Provide research and problem‑solving to resolve customer inquiries, issues, and discrepancies in a timely and accurate manner

What will help you thrive in this role?

- Associate degree or equivalent combination of education and experience

- Minimum of 2–3 years of customer service experience in a business or call center environment

- Ability to manage a high volume of inquiries across multiple channels

- Microsoft Office: Excel and Word preferred

- Salesforce experience preferred

- SAP experience preferred

**Hubbell Incorporated**

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

**Hubbell Electrical Solutions**

Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

**Nearest Major Market: **Greenville

**Nearest Secondary Market: **South Carolina

**Job Segment: ** ERP, SAP, Telecom, Telecommunications, Technology

Apply now »

Customer Service Rep

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.  

A part of the Tata group, India's largest multinational business group, TCS has over 603,305 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com   

*Caution against fraudulent job offers*: TCS doesn't charge any fee throughout the recruitment process. Refer here: on.tcs.com/3i9X5BU

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Tata Consultancy Services

**Position: Customer Service Representative **

**Location: San Antonio, TX (Onsite) **

**Duration: FTE/ Direct Hire **

**Job Description: **

The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process.

**Key Responsibilities **

- Applicant Engagement & Welcome Calls

- Make professional, courteous welcome calls to life insurance applicants.

- Provide clear guidance on next steps in the application process and respond to initial questions.

- Application & Case Review

- Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements.

- Identify missing information or requirements and take appropriate action to support timely case progression.

- Outbound Communication & Scheduling Support

- Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors.

- Offer support and resources to help applicants complete outstanding requirements.

- Underwriting & Workflow Support

- Work closely with Underwriters and Case Associates to expedite case closures.

- Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams.

**Qualifications & Skills **

- Strong telephone communication skills with a professional and friendly demeanor.

- Excellent interpersonal, verbal, and written communication abilities.

- Ability to follow conversation flows and document interactions accurately and thoroughly.

- Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment.

- Familiarity with life insurance processes preferred.

**Salary Range:: **$38,000 - $43,000 per year

As the largest state-chartered savings bank in New York, with over $16.8B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, pregnancy and lactation accommodations, arrest or conviction records, credit history, caregiver, domestic violence victim status, national origin, disability, age, immigration or citizenship status, marital status, military and/or veteran status, or any other Federal or State legally-protected classes.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Apple Bank

Bronx, NY (Fordham)

Salary Range: $21.98/hr - $32.97/hr

The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions.

The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations.

**Essential Duties & Responsibilities**

- Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.

- Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.

- Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.

- Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.

- Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.

- Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).

- Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.

- Ensure accurate new account record keeping practices and perform timely follow-up as needed.

- Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.

- Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to.

- Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers.

- Build and maintain technical and professional knowledge by attending educational workshops.

- Perform additional duties as requested.

**Skills, Education, & Experience**

- High School Diploma or GED required.

- Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative.

- General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.

- Prior experience in fostering and developing strong customer relationships.

- Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.

- Display willingness to be cross trained in other branch functions.

- Excellent problem-solving skills with the ability to provide solutions to customer issues.

- Must present a confident, professional, and positive demeanor to customers.

- Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills.

- Strong organizational skills and detailed oriented.

- Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint).

- Display sound judgment and discretion when utilizing confidential information.

- Weekend work and extended hours or filling in at neighboring branch locations may be required.

- Mandatory training may require occasional travel.

Visa sponsorship not available.

~~We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. ~~

Universal Banker- Fordham

About Our Client

The organization is a mission-driven provider in the customer service and support sector, specifically dedicated to assisting the Veteran community. By operating a fully remote inbound call center, they address the challenge of providing accessible, responsive, and respectful support to those who have served. The program is built on a foundation of empathy and excellence, fostering a supportive environment for employees that directly translates into high-quality care for Veterans across the country.

About the Opportunity

The Customer Service Representative is a critical frontline role responsible for being the voice of support for Veterans. Working in a fully remote environment, you will handle inbound inquiries, providing accurate information and compassionate solutions. This position is essential for maintaining the organization’s high standards of service, ensuring every caller feels heard and helped. This is a structured role with a set schedule, perfect for individuals who are disciplined, service-oriented, and eager to make a tangible difference from their home office.

Responsibilities

- Inbound Support: Answer incoming calls promptly and assist Veterans with various inquiries and service needs.

- Empathetic Service: Approach every interaction with a positive, understanding, and patient demeanor.

- Problem Resolution: Actively listen to customer concerns and work diligently to find and implement effective solutions.

- Documentation: Maintain high levels of accuracy by documenting all call details and actions taken within the internal system.

- Relationship Building: Develop positive rapport with a diverse group of callers, ensuring a respectful experience for all.

- Operational Commitment: Ensure end-of-day coverage by handling all calls remaining in the queue, which may occasionally require overtime.

- Administrative Tasks: Perform additional support tasks as assigned to improve overall team efficiency.

Requirements

- Citizenship: Must be a U.S. Citizen (work sponsorship is not available).

- Documentation: Must possess two valid forms of ID; one must be a REAL ID or a valid U.S. Passport.

- Clearance: Ability to obtain and pass a mandatory VA government background check.

- Experience: At least one year of call center experience is preferred.

- Skills: Strong verbal and written communication skills; proficiency with standard office software and equipment.

- Attributes: Exceptional attention to detail and the ability to work effectively both independently and as part of a collaborative remote team.

Compensation & Benefits

Compensation

- Total Hourly Pay: $21.97/hour.

- ~~Base Pay: ~~ $17.20/hour.

- ~~Health & Wellness Benefit: ~~ $4.77/hour (available for up to 40 hours per week).

- ~~Note: Pay rates may increase depending on specific geographic location and VA compliance requirements. ~~

Benefits & Perks

- Remote Work: Fully remote opportunity with all necessary computer equipment provided.

- Health: Comprehensive medical, dental, and vision insurance plans.

- Retirement: 401(k) with employer matching.

- Time Off: Paid time off, sick leave, and 11 paid holidays annually.

- Growth: Paid training programs, tuition assistance, and clear opportunities for internal advancement.

- Culture: Employee support programs and a professional, business-casual remote work environment.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

About RemoteHunter

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Customer Service Representative - June 2026 Start - Inbound Only

Dawn Staffing Solutions Inc. is one of the most trusted employment agencies specializing in Engineering and Manufacturing recruitment across the United States. With a team of highly skilled recruiters and an extensive talent network, we connect qualified professionals with leading companies — partnering with manufacturing and engineering clients across the U.S. to strengthen their workforce with top technical and operational talent.

As part of our recruitment process, we collaborate closely with both clients and candidates to ensure a seamless hiring experience and complete satisfaction. Our open-door culture promotes transparency, collaboration, and teamwork — creating a supportive and flexible environment where excellence thrives.

At Dawn Staffing Solutions Inc., we believe in building lasting partnerships — empowering businesses with top talent and helping professionals achieve their career goals.

Industry: Staffing and Recruiting
Company Size: 2-10 employees

Dawn Staffing Solutions Inc. (USA)

We are looking for **Customer Service Representative ** for one of our clients based in **Auburn Hills, MI.**

**Pay Rate: **$45k-$55k

**Shift: **1st Shift

**Responsibilities**

- Respond to customer inquiries via phone, email, and other communication channels

- Process orders, track shipments, and provide order updates

- Resolve customer concerns and escalate issues when necessary

- Maintain accurate customer records and documentation

- Coordinate with internal teams to ensure timely resolution of customer requests

**Qualifications**

- High school diploma or equivalent; associate or bachelor s degree preferred

- 3+ years of experience in customer service, administrative support, or related field within a manufacturing industry

- Strong verbal and written communication skills

- Excellent problem-solving and multitasking abilities

- Proficiency in MS Office and customer service software/CRM systems

M&M Industries, Inc. will always strive to improve our products and manufacturing processes to completely satisfy the needs and expectations of each customer. We will deliver to them in a timely manner to meet their schedule, and provide quality products and services they can rely on.

M&M Industries is a manufacturer of containers for hazardous and non-hazardous solids and liquids.

The containers we manufacture are ideal for biohazard waste, hazardous chemicals, solid waste, and solid chemicals. Most containers are U.N. Certified and are made with FDA grade materials.

M&M manufactures ScrewTop Pails, Quarter Turn Lite Plastic Pails, Traditional Pails, Drums, and Square Pails. Pails are Senior Friendly and Child Resistant.

M&M Industries provides value to the customer by giving them an easy-to-use container that grows their market and the option of a traditional open-head pail. Our pails are extremely strong, extremely durable, and will give the product inside a feel of quality and protection.

Industry: Packaging & Containers
Company Size: 201-500 employees

M & M Industries, Inc.

At **M&M Industries **, we take pride in producing high-quality plastic packaging solutions that make a difference in everyday life. The **Customer Service Representative II ** provides advanced customer support to ensure satisfaction throughout the order lifecycle. This position serves as the primary point of contact for assigned customers—managing communications, processing orders, resolving issues, and collaborating across departments to deliver a seamless customer experience.

The **Customer Service Representative II **is responsible for accurately entering and maintaining customer orders, proactively communicating about production and shipping updates, and resolving inquiries related to pricing, billing, or quality. This role also supports improvement initiatives and helps maintain positive customer relationships through professionalism, responsiveness, and attention to detail.

**Key Responsibilities**

- Accurately read and enter customer purchase orders into the system for production.

- Maintain a full understanding of customer pricing structures, products, and order history.

- Update customer orders upon request, including changes to quantities, dates, or product details.

- Partner with Production Planning to assist with customer requests related to ship dates, cancellations, or order adjustments.

- Collaborate with the Art Team to support SKU and decoration changes.

- Respond promptly and professionally to customer calls, emails, and website chats.

- Attend daily production and logistics meetings to stay informed on orders and provide customer updates.

- Process customer claims and returns; coordinate with the Quality Team to resolve issues.

- Maintain and manage Freshdesk tickets—our primary application for tracking customer communications and service activities.

- Produce customer-specific reports upon request.

- Investigate and resolve invoice and freight discrepancies in collaboration with Accounting.

- Accurately invoice all completed customer orders daily.

- Provide Reception coverage as needed (including lunch coverage each week).

- Support team initiatives and take on additional responsibilities as assigned by the Customer Service Manager or Director.

**Competencies (Knowledge/Skills/Abilities)**

- Proficient in Microsoft Office Suite, including Excel and PowerPoint.

- Strong verbal and written communication skills.

- Exceptional attention to detail and accuracy.

- Ability to manage multiple priorities and meet deadlines under pressure.

- Highly organized with strong follow-through.

- Consistently professional and positive service attitude.

- Demonstrated ability to work collaboratively across departments.

- Capable of working independently with minimal supervision.

- Advanced Excel skills with the ability to generate customer reports.

**Education**

- High School Diploma or equivalent (required)

**Experience**

- Minimum 5 years of administrative and customer service experience required.

- Experience in a manufacturing or distribution environment preferred.

- Proficiency in ERP systems and customer ticketing platforms (Freshdesk experience a plus).

At Mehbooba, we celebrate the essence of femininity through exquisite jewelry that speaks of love, elegance, and timeless beauty. Inspired by nature, art, and the emotions that define us, our pieces are designed to create an unforgettable sensory experience.

Every jewel we craft tells a story—of passion, grace, and sophistication. We blend traditional craftsmanship with contemporary aesthetics, ensuring that each piece resonates with the modern woman while honoring heritage.

Mehbooba is more than just jewelry; it’s an expression of love, a celebration of self, and a promise of elegance that lasts forever.

Industry: Retail Apparel and Fashion
Company Size: 11-50 employees

Mehbooba

Hi,

Hope you are doing well.

This Side Payal from Tanisha system . I am sharing you the new job role as **Customer Service Representative in Augusta, GA 30907(5 days Onsite). **

**Payrate - $17/hr. on w2 without Benefits . **

**Work Model – Onsite Role **

**Start date – 15th June **

The candidate **must have call center experience ** and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.

Job description -

- Promote and retain products and services.

- Experience in customer retention or sales and call center operations.

- Prior experience in a call center environment is required.

- Deliver excellent customer service over the phone.

- Negotiate and process save/service order requests from customers.

- Interact with customers patiently, tactfully, and efficiently.

- Clearly explain applicable fees and adjustments to customers.

- Offer product and service options tailored to customer needs.

- Demonstrate active listening skills.

- Follow structured call flows to enhance the customer experience.

**Thanks & Regards **

**Payal Rana **

**Sr. Technical Recruiter **

**Tanisha Systems Inc. **

**Phone : 732-692-8180 **

**Email: **Payal@tanishasystems.com

**www.tanishasystems.com **** **

**Address: 99 Wood Ave South Suite # 308,Iselin, NJ 08830 **

1. About Our Client:The organization operates within the healthcare support industry, addressing the complex needs of patients and healthcare consumers. It focuses on improving healthcare experiences by integrating clinical expertise with personalized and automated solutions. Serving a significant portion of the U.S. population daily, the organization aims to enhance healthcare outcomes through a combination of human touch and data-driven technology.

2. About the Opportunity:The Customer Service Representative is responsible for supporting patients and healthcare stakeholders by addressing inquiries and resolving issues related to appointments, insurance, medications, and general information. This remote role plays a key part in ensuring positive interactions and helping individuals navigate their healthcare needs effectively. The position contributes to the organization’s broader goal of delivering supportive, patient-focused service that makes a tangible difference in people''s lives.

3. Responsibilities:• Respond promptly to customer inquiries using strong communication and multitasking skills

• Research and resolve customer issues with practical solutions

• Handle requests including appointment scheduling and referral inquiries

• Assist with insurance questions, medication requests, and general information

• Understand customer needs to build trust and confidence

• Learn new products and projects continuously

• Maintain a positive and impactful interaction with customers

4. Requirements:• High School diploma or GED (validated during background check)

• Minimum six months of general business or customer service experience, or equivalent related work experience

• Strong verbal and written communication skills across phone, email, and chat

• Demonstrated empathy, caring, and compassion

• Basic proficiency with Windows PC, Microsoft Outlook, Word, Excel, and other specified software tools

• Flexible availability for work schedule

• Ability to provide two 22-inch monitors with HDMI and Display ports

5. Pay Range and Compensation Package:• The wage for the Customer Service Representative is $16.00 per hour

6. Benefits & Perks:• Health, dental, and vision insurance

• 401(k) plan with company match

• Paid time off and holidays

• Flexible spending accounts

• Employee wellness programs

• Opportunities for career development

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Customer Service Representative (Remote) | $16.00 per hour | Starts 5/14/26

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