Call Center Representative
2 - 5 years
Englewood, CO
Contract
Hybrid
1 month ago
About the role
🚨 We’re Hiring! Call Center Representative
📍Location—Englewood, CO
Are you passionate about helping patients and making a difference in healthcare? We’re looking for a customer service representative to join our team!
💡 What You’ll Do:
✔️ Handle inbound/outbound calls with patients, providers, and insurance carriers
✔️ Resolve claim denials, rejections, and underpayments
✔️ Submit appeals and navigate payer web portals
✔️ Provide excellent customer service with compassion and professionalism
🛠What We’re Looking For:
📍Location—Englewood, CO
Are you passionate about helping patients and making a difference in healthcare? We’re looking for a customer service representative to join our team!
💡 What You’ll Do:
✔️ Handle inbound/outbound calls with patients, providers, and insurance carriers
✔️ Resolve claim denials, rejections, and underpayments
✔️ Submit appeals and navigate payer web portals
✔️ Provide excellent customer service with compassion and professionalism
🛠What We’re Looking For:
- Call center or customer service experience (healthcare preferred)
- Knowledge of billing/collections/denial management a plus
- Proficient in Microsoft Office & strong typing skills
- High School Diploma required; Associate/Bachelor’s preferred
Skills
Customer Service