Dawn Staffing Solutions Inc. (USA)

Customer Service Representative

Dawn Staffing Solutions Inc. (USA)
Auburn Hills, MI
Full-time
Remote
1 month ago

About the role

We are looking for Customer Service Representative for one of our clients based in Auburn Hills, MI.
Pay Rate: $45k-$55k
Shift: 1st Shift
Responsibilities
  • Respond to customer inquiries via phone, email, and other communication channels
  • Process orders, track shipments, and provide order updates
  • Resolve customer concerns and escalate issues when necessary
  • Maintain accurate customer records and documentation
  • Coordinate with internal teams to ensure timely resolution of customer requests

Qualifications
  • High school diploma or equivalent; associate or bachelor s degree preferred
  • 3+ years of experience in customer service, administrative support, or related field within a manufacturing industry
  • Strong verbal and written communication skills
  • Excellent problem-solving and multitasking abilities
  • Proficiency in MS Office and customer service software/CRM systems

Skills

Staffing and RecruitingOther
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