Information Technology Support Specialist
2 - 5 years
Illinois, United States
Contract
Remote
1 month ago
About the role
Company Description
PalletMaxx is a trusted provider of high-quality new and reconditioned pallets, supplying over 60,000 pallets daily to businesses nationwide. We specialize in standard wood pallets, recycled options, and custom shipping solutions to streamline supply chain operations. Our commitment to efficiency, sustainability, and reliability helps businesses reduce costs, optimize logistics, and minimize their environmental impact. At PalletMaxx, we ensure a steady and tailored supply of pallets to meet each client’s unique needs.
Role Description
This is a contract, remote role for an Information Technology Support Specialist. In this role, you will provide technical support to resolve hardware and software issues, troubleshoot IT challenges, and assist with support on desktop computers. The role will involve managing help desk inquiries, ensuring timely resolutions, and supporting IT systems and operations to maintain optimal functionality for the organization.
Qualifications
PalletMaxx is a trusted provider of high-quality new and reconditioned pallets, supplying over 60,000 pallets daily to businesses nationwide. We specialize in standard wood pallets, recycled options, and custom shipping solutions to streamline supply chain operations. Our commitment to efficiency, sustainability, and reliability helps businesses reduce costs, optimize logistics, and minimize their environmental impact. At PalletMaxx, we ensure a steady and tailored supply of pallets to meet each client’s unique needs.
Role Description
This is a contract, remote role for an Information Technology Support Specialist. In this role, you will provide technical support to resolve hardware and software issues, troubleshoot IT challenges, and assist with support on desktop computers. The role will involve managing help desk inquiries, ensuring timely resolutions, and supporting IT systems and operations to maintain optimal functionality for the organization.
Qualifications
- Experience in Technical Support and Information Technology
- Proficiency in Troubleshooting and resolving hardware/software challenges
- Experienced with SalesForce is essential
- Skills in AI
- Bachelor’s degree in Information Technology or related field preferred
Skills
Information TechnologyPackaging and Containers Manufacturing