Calgon Carbon is an acknowledged leader – nearly 75 years in production - in the activated carbon and reactivation industry for many liquid and vapor phase

Calgon Carbon Asia (subsidiary of Calgon Carbon Corporation) is a marketing headquarter office based in Singapore, serving customers in Asia region, including, South Korea, Taiwan, Hong Kong, South East Asia, Greater India, Australia & New Zealand.

Industry: Environmental Services
Company Size: 11-50 employees

Calgon Carbon Asia

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Field Service Representative I

Regular Full-Time

Pittsburgh, PA, US

30+ days agoRequisition ID: 2655

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.

Position: Field Service Representative I

Location: US – Remote (Pittsburgh, PA)

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!

Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

Hours of work: Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk - Monday though Friday with ability to work weekends when required.

The Field Service Representative I is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I is part of CCC’s customer support and service value proposition by contractual obligation.

Duties and Responsibilities (not limited to)

- Scheduling and documentation of daily on-site activities using FSWO database and work process

- Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process

- Carbon and other media removal and installation

- Carbon adsorption equipment installation and removal

- Carbon adsorption equipment maintenance, inspectionrepairand troubleshooting

**Qualifications**

- High school diploma or general education degree (GED) is required

- Confined Space Certification (Candidate must successfully complete training within 3monthof hire data) is required

- Driver's License (Class A preferrable) is required

- HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3monthof hire data) is required

- Transportation Worker Identification Credential (Candidate must successfully obtain within 3monthof hire data) is required

- 2-3 years of mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required

- Experience in the carbon treatment industry or a related field is preferred

**About Calgon Carbon**

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

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Field Service Representative I

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Field Service Representative I

Regular Full-Time

Santa Fe Springs, CA, US

30+ days agoRequisition ID: 2675

Calgon Carbon | ~~A Kuraray Company ~~currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.

**Position: Field Service Representative I**

**Location: US – Remote (East Bay Area - California)**

**Excellent Benefits ****: ** Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!

**Perks ****: ** Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

**Hours of work: **Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk - Monday through Friday with ability to work weekends when required.

The Field Service Representative I is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I is part of CCC’s customer support and service value proposition by contractual obligation.

**Duties And Responsibilities (not Limited To)**

- Scheduling and documentation of daily on-site activities using FSWO database and work process

- Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process

- Carbon and other media removal and installation

- Carbon adsorption equipment installation and removal

- Carbon adsorption equipment maintenance, inspection repair and troubleshooting

**Qualifications**

- High school diploma or general education degree (GED) is required

- Confined Space Certification (Candidate must successfully complete training within 3 month of hire data) is required

- Driver's License (Class A preferrable) is required

- HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3 month of hire data) is required

- Transportation Worker Identification Credential (Candidate must successfully obtain within 3 month of hire data) is required

- 2-3 years of mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required

- Experience in the carbon treatment industry or a related field is preferred

**About Calgon Carbon**

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran

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ViewRay Systems, Inc. is a privately held medical device company that designs, manufactures and markets the MRIdian A3i Radiation Therapy System. MRIdian A3i integrates MRI technology, radiation delivery, and our proprietary software to clearly see soft tissue, shape the dose to accommodate for changes in anatomy, and strike the target precisely using real-time targeting throughout the treatment. The MRIdian system is sized to fit into standard radiation therapy vaults without the need to remove ceiling or walls. These capabilities allow MRIdian A3i to deliver radiation to the tumor accurately, while reducing the amount of radiation delivered to nearby healthy tissue, as compared to other radiation therapy treatments currently available. We believe this will lead to improved patient outcomes and reduced treatment-related side effects.

Industry: Medical Equipment Manufacturing
Company Size: 51-200 employees

ViewRay Systems, Inc.

**Job Summary **

The ViewRay Systems Field Service Engineer is responsible for managing servicing activities for ViewRay Systems MRIdian MRI/LINAC System within your assigned territory. In this role, you will provide field service and technical support for our customers through various channels, including phone, online, or onsite visits, depending on machine status and customer needs. You will have the autonomy to manage your schedule and prioritize work to ensure urgent customer requirements are addressed promptly, maximizing customer satisfaction.

The ViewRay Systems MRIdian LINAC system is an innovative and complex technology that integrates MRI imaging with Linear Accelerator technology, offering a unique opportunity to challenge and enhance your technical skills. Our customers are forward-thinking and invested in our mutual success, making this an exciting and rewarding opportunity.

Flexibility in working hours is essential, as you may be required to work outside the traditional 8:00 am to 5:00 pm schedule, including weekends, to meet service obligations and customer needs. This position reports to the Director of Support Services.

**Responsibilities **

- Ensure high levels of customer satisfaction by responding promptly to customer inquiries, maintaining clear and effective communication with both internal and external stakeholders, and delivering professional service and maintenance.

- Implement our customer support strategy to enhance long-term customer loyalty across the installed base.

- Accurately document work activities in our customer management database to maintain a comprehensive service history for regulatory compliance.

- Own the on-site spare and consumable inventory and storage area(s).

- Assist with the installation of new systems at customer sites when necessary.

- Demonstrate attention to detail and a strong ability to follow up on tasks.

- Work independently and effectively in a cross-functional team environment.

- Travel outside assigned territory as required to assist other ViewRay Systems sites and Field Service Engineers. Some sites may be outside the United States.

- Domestic and international travel - from days to up to two to three weeks at a time.

**Education, Experience, and Skills **

**Education **

Bachelor’s degree in Electrical Engineering (EE), Biomedical Engineering (BME), Mechanical Engineering (ME) or equivalent experience preferred, Associates degree or equivalent is required.

**Experience **

2-4 years of field service experience with radiation-producing medical devices such as Linear Accelerators, MRI, or CT is preferred.

- 2 years of experience in field service for medical devices and engineering is preferred.

- 2 years of experience working with high-power RF systems, magnetics, and cryogenic systems is preferred.

**Skills **

- Strong written and oral communication skills.

- Ability to provide proof of proper immunizations as required by customer sites.

- Must pass a criminal background check annually.

- Must pass a drug screening

- Flexibility to work irregular hours with significant travel requirements.

- Comfort and ability to work around high-strength magnets for extended periods of time.

- Excellent system-level troubleshooting skills.

- Proficiency in computer skills, including an understanding of networking.

- Ability to work both independently and with other Field Service Engineers as many tasks require more than one FSE.

**Physical Requirements **

- Routinely lift and move physical inventory, tools, test equipment, or boxes weighing up to 50 pounds.

- Occasionally transport physical inventory weighing up to 1500 pounds using lifting/moving devices such as jib cranes, boom cranes, lifting fixtures, hand dollies, and equipment dollies.

- Periodically lift, move, or hold machine parts weighing up to 80 pounds.

- Periodically stand, kneel, or crouch as needed during machine maintenance or repair tasks.

- Ability to work with an always-on magnetic field of 0.35 Tesla for hours at a time

~~ViewRay Systems Inc. provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. ~~

Field Service Engineer

Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. 

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. 

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible. 

Ready to help define the future of technology? Join us: www.lamresearch.com/careers

Industry: Semiconductor Manufacturing
Company Size: 10,001+ employees

Lam Research

**The Group You’ll Be A Part Of**

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

**The Impact You’ll Make**

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

**What You’ll Do**

- Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.

- Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.

- Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.

- Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.

- Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.

- Troubleshoot and create customer response action plans to support customer needs.

- Transparently discuss opportunities and challenges with customer to increase trust.

- Provide technical instruction and mentoring for more junior engineers.

**Minimum Qualifications**

**Who We’re Looking For**

- Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.

- Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.

- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.

- Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.

- Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.

- Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

**Preferred Qualifications**

- Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.

- Communication skills, both written and verbal, in English.

- Foundational analytical and problem-solving skills.

**Our Commitment**

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

~~Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.~~

**Our Perks And Benefits**

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Field Service Engineer 3

**The Group You’ll Be A Part Of**

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. Multiple positions are available for this role.

**The Impact You’ll Make**

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

**What You’ll Do**

- Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.

- Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions.

- Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.

- Maintain records and reports to coordinate activities between Lam and the customer.

- Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.

- Transparently discuss opportunities and challenges with customer to increase trust.

- Update customer on status of Lam tools as needed.

**Who We’re Looking For**

- Bachelor’s degree in Electronics, Engineering, or related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.

- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.

- Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.

- Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.

- Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

- Ability to travel internationally for training purposes.

- This is a graduate eligible role.

**Preferred Qualifications**

- Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.

- Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus.

- Communication skills, both written and verbal, in English.

- Mandarin language skills are a plus.

- Foundational analytical and problem-solving skills.

**Our Commitment**

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

~~Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.~~

**Our Perks And Benefits**

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at www.lambenefits.com

Field Service Engineer 2

For 85 years, PerkinElmer has pushed the boundaries of science in our food, industrial, life science and environmental markets. In addition to innovative laboratory technologies, our OneSource services division delivers a highly trained, experienced, and collaborative team of service engineers with solutions scalable and customizable to serve laboratory needs. 
We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. 

PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products.  

Science with Purpose. Learn more at www.perkinelmer.com.

Industry: Biotechnology Research
Company Size: 5,001-10,000 employees

PerkinElmer

The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.

**Location: ** Remote Field role servicing customers located in Seattle, WA and surrounding areas.

**Job Responsibilities:**

- Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators.

- Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.

- Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.

- Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.

- Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process.

- Attend higher level certification through participation in company sponsored training & development offerings

- Complete all administrative tasks, including but not limited to time reporting and assigned training.

- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

**Critical Skills:**

- Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately.

- Technical critical thinking skills and attention to detail.

- Outstanding customer service skills complemented by an ability to listen to and interpret client requests.

- Aptitude for technical and practical matters.

- MS Office skills: Outlook, PowerPoint, Word.

- Excellent team player with a customer satisfaction focus.

- Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards.

**Basic Qualification:**

- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR

- Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR

- High School Diploma plus 7+ years direct experience with repair of laboratory equipment

**Preferred Qualifications:**

- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software

- Vendor issued certification on relevant laboratory equipment

- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code

- Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).

- Valid driver’s license and safe motor vehicle operation.

**Working Environment:**

- Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.

- Job pace may be fast and job completion demands may be high.

- Must be able to remain in a stationary position more than 25% of the time.

- The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

- Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).

- Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.

- Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.

- Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.

- Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.

- May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

~~The annual compensation range for this full-time position is $ 65,000.00 to $85,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. ~~

Field Service Engineer (FIELD REMOTE, Seattle, WA)

Hanley Energy are global innovators in Critical Power and Energy Management solutions, with a stable of world-class engineers shared between European headquarters in Ireland (County Meath) and North America (Ashburn, VA).

Our core capabilities cover the design, build, and commission of turnkey mission-critical solutions – delivering secure and reliable power from the grid all the way to the Hyperscale Data Center IT rack.

Our advisory capability guides customers through the challenges of technology transformation allowing the realisation of operational efficiencies underpinned by Lifecycle Management, Service and Maintenance.

In this way, we enable our clients to effectively manage their energy strategy, ensure 100% up-time and optimise their operational competitiveness.

Our approach is to develop trusted partnerships with clients, as a specialist integrator, ensuring excellent delivery coupled with cost-effective technology solutions.

Our values are: Service Excellence + Quality + Innovation + Partnership
	•	 Service Excellence: Committed to superior customer service.
	•	 Quality: Strive for technical excellence and high-impact results.
	•	 Innovation: Being innovative to achieve exemplar solutions.
	•	 Partnership: Building mutual trust and dependability.

Industry: Appliances, Electrical, and Electronics Manufacturing
Company Size: 501-1,000 employees

Hanley Energy

Hanley Energy is a globally recognized innovator in mission critical power and energy efficient technologies with United States headquarters based in Ashburn, Virginia with regional offices in Boardman, Oregon. We also have a global presence in Ireland, Australia, Germany, South Africa, and the Nordics.

We specialize in the design, source, supply, install and commissioning of critical power and energy management solutions - from the power grid all the way to the factory process equipment and Data Center IT rack - coupled with comprehensive service and maintenance, security, consulting, and training.

Our approach is to develop partnerships with clients, ensuring excellent delivery coupled with cost-effective technological solutions. In this way, we help our clients to reduce energy costs, ensure 100% **up-time ** and optimize their operational competitiveness. We are looking for a **Field Service Technician ** to join our team in **Atlanta, Georgia. **

A Field Service Technician is responsible for performance of preventative maintenance, maintaining, and repairing Critical Power Systems at customer sites, for Hanley equipment. This role involves performing preventative maintenance, rapid restoration of failed equipment, and effective communication with site teams, as well as providing emergency support during call outs and late shifts. The engineer must possess skills and/or familiarity in power electronics, electrical equipment maintenance, and troubleshooting. Strong organizational and interpersonal skills, along with the ability to effectively manage time, are essential. Prior experience in industrial or switchgear manufacturing, and a proactive team-oriented approach are also key requirements for success in this role.

**Role Requirements and Responsibilities: **

- Ability willingness to travel on a regular basis across IAD area.

- Service, maintenance, and repair of existing and newly installed Critical Power Systems - including ATS, PLCs, and shunt devices at all customer sites.

- Responsible for coordination and communication with the site team to complete the project tasks.

- Testing to ensure they are working correctly.

- Ability to read electrical schematics and diagrams.

- Perform maintenance and provide customer support.

- Diagnose problems and be involved in solution to resolve any issues.

- Maintain excellent communication with all departments.

- Responsible for completing all computerized documentation.

- Some scheduled weekend emergency call out service and late shift work involved.

- Join 24/7 rota system providing emergency cover for customers.

**Skills/Requirements: **

- Critical Power Field Service Engineer role requires a familiarity of power systems.

- Experience working in either industrial or switchgear manufacturing industries.

- Experience with electrical equipment maintenance and troubleshooting

- Experience/understanding of DC systems.

- Full clean driving license

- Flexibility and high mobility required.

- Have a positive, pro-active approach to working in a team environment along with excellent organizational and interpersonal skills. Ability to effectively manage time

**Company Benefits: **

- Medical, Dental and Vision with Company Contributions

- 401(k) Plan with Company Match

- Company Paid Life Insurance, Short Term and Long-Term Disability

- Paid Holidays

- Paid Time Off (PTO)

- This position is bonus eligible.

- Employee Assistance Program

- **Hanely Energy is a V-3 Certified Employer **

- **EEO is our Policy and the Law! **Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal and state posters Here.

Electrical Field Service Technician

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners.  And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems.

We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility.

We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.

Industry: Manufacturing
Company Size: 10,001+ employees

Stanley Black & Decker, Inc.

**Field Service Technician - Onsite**

**Troy, MI, United States**

**Come make the world and accelerate your success.**

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

**The Job:**

As a Field Service Technician here, you’ll be part of our Troy, Michigan team working as an onsite employee. You’ll get to:

- Make field service calls both local and out of state at times with little advance notice and in rare cases for extended periods of time.

- Integration support which includes teaching, adjustment, calibration, and diagnosing issues related to the system.

- Commissioning of systems at customer location. You may be commissioning many systems in various sections of a plant. In some cases, this may require extensive walking or standing for periods of time. You are required to attend all kick-off meetings asked by our customers or integrators.

- Final buy-off of installation. Using an installation buy-off guide you are responsible for completing the final buy-off and document any open issues and or exceptions related to the cell equipment.

- Assures that all equipment at assigned customer plants operates at maximum target reliability levels (99.998%)

- Diagnoses and repairs equipment to component level using various test equipment (i.e. oscilloscope, multi-meter, chart recorder, etc.).

- Records and maintains service reports and update plant asset inventory, when necessary, after all visits.

- QAR – Quality assurance forms are written for all quality related issues and filed in FSL.

- Assist customers in identifying and quoting spare parts and associated spare equipment.

- Files accurate expense reports in a timely manner.

- May be required to assist in servicing or commissioning of related fastening systems and tooling.

- Conduct customer training.

**The Person:**

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

- 2+ years of experience in electro / mechanical equipment troubleshooting.

- 1+ year of experience with robot / PLC interfacing including basic logic.

- Basic understanding of safety circuits (E-stop and Protective circuits).

- Ability to follow wire diagrams and electronic schematics.

- Electronic technology degree or equivalent experience.

- Bachelor’s Degree desirable but not required.

**The Details:**

You’ll receive a competitive salary and a great benefits plan, including:

- Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

- Discounts on Stanley Black & Decker tools and other partner programs.

**And More:**

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

- Learn: Have access to a wealth of learning resources, including our digital learning portal.

- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

~~This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).~~

The Total Target Cash Compensation range for this position is $58,000.00 - $93,000.00

- This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.

- The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations.

- The successful candidate may be eligible for annual merit increases.

- Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

- Discounts on Stanley Black & Decker tools and other partner programs.

~~**We Don’t Just Build The World, We Build Innovative Technology Too.** ~~Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

**Who We Are**

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

**What You’ll Also Get**

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

**Benefits & Perks**

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

**Learning & Development:**

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

**Diverse & Inclusive Culture:**

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

**Purpose-Driven Company:**

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

**EEO Statement:**

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

Field Service Technician

Global Partners in Engineering Talent Solutions.

Our experience and genuine interest in our specialist sectors means we understand the challenges facing our clients, and the value they place on recruiting motivated, first-rate and skilled talent. It’s our people-focused service that keeps businesses thriving, candidates rising and our business growing from strength to strength.

Our purpose is to positively change lives through unrivalled organisation of highly motivated resources - Combining motivational matching with technical excellence to drive future growth. 

For over a decade, we’ve been working with businesses – big and small – to attract outstanding permanent and contract engineering and technical talent. Our focused approach and specialist knowledge enables us to quickly get to know your specific business needs and find you people who are just right. We believe in keeping things straightforward and focus on exceptional quality, skilful efficiency and making well-considered connections.

So far we’ve successfully placed over 23,000 technical candidates. And counting….

Industry: Staffing and Recruiting
Company Size: 201-500 employees

Rise Technical

**Field Service Technician (Forklifts) **

One of the following areas: +Relocation Assistance to strong candidates

**Valdosta, GA **

**Brunswick, GA **

**Savannah, GA **

**Jacksonville, FL **

**Ocala, FL **

**Tallahassee, FL **

**$85,000 - $100,000 + Excellent Training + Progression into management + Overtime + Company Van + Healthcare + 401(k) + Holiday **

Are you an experienced Forklift Technician looking for a position with a clear progression track into management, aspiring to lead your own service team, mentoring the individuals? Are you looking to upskill yourself with consistent training, external courses and certifications?

On offer is an opportunity to progress into management and lead your own team. This company will invest in you with regular internal and external training courses to get specialized certifications to become a technical expert.

This award-winning company provide a range of engineering services across a variety of material handling equipment for customers in different markets and sectors. Due to continual market dominance and exciting growth plans, they are now seeking several Forklift Technicians to join and develop their team.

In this position you will travel to customer sites in your specific area, being paid from the moment you leave to when you return (7am-4pm). You will diagnose, service, repair and maintain material handling equipment that vary in size and complexity.

This is a great chance to join a market leading business that is offering a highly varied and interesting position with progression into leadership, upskilling, and overtime to boost your earnings.

**The Role: **

- Diagnose, service, repair and maintain Forklifts

- Travel to customers up to an hour away

- Excellent training, career progression, overtime and company package available

**The Person: **

- Experienced Forklift Technician

- Electric Forklifts experience is preferred

- Eager to receive training, progress and looking for a long-term career.

~~To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ewart at Rise Technical ~~

~~Rise Technical Recruitment. ~~

~~Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. ~~

~~The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. ~~

Industry: IT Services and IT Consulting
Company Size: 2-10 employees

Plush Intentions LLC

**Field Service Technician — Plush Intentions LLC **

Plush Intentions LLC is expanding our field operations team and hiring **Field Service Technicians ** who take pride in precision, reliability, and high‑quality work. This role is ideal for tech‑savvy professionals who can work independently and come fully equipped to handle on‑site service tasks.

**Role Overview **

As a **Field Service Technician **, you’ll complete on‑site service tasks using our mobile technician portal to receive assignments, follow workflows, upload photos, and communicate with dispatch. Your work directly supports our premium service standards.

**What You’ll Do **

- Complete assigned field service tasks with accuracy and consistency

- Follow structured checklists and workflows through our mobile portal

- Upload job photos, notes, and completion updates

- Communicate professionally with dispatch and operations

- Maintain punctuality, reliability, and strong work ethic

**What We Offer **

- Competitive technician pay

- Flexible scheduling

- Fast onboarding

- Organized, tech‑enabled workflows

- Opportunities for advancement as we scale

**Qualifications (Updated) **

- **Possess all required networking tools ** (basic networking kit, hand tools, etc.)

- **Own a functional computer or laptop **

- **Have access to a ladder ** for on‑site tasks

- **Own a printer ** to print work orders before starting each job

- Reliable transportation

- Strong attention to detail

- Ability to work independently

- Experience in field service or maintenance (preferred but not required)

- Comfort using mobile apps for job management

If you’re ready to join a company that values professionalism, structure, and technician success, we’d love to connect.

- 👉 **Apply here: ** HTTPS://www.plushintentions.work

Our Vision:
Leading innovation and infrastructure growth as the most trusted provider of packaged pump stations.

Excel Fluid Group is a North American focused business specializing in the supply of Fluid Transfer Equipment and Complete Package Pump Stations. Experience built up over the last 30 years in supplying pumping solutions to the market ensures accurate product selection for a long term, cost effective answer for any application.

Industry: Machinery Manufacturing
Company Size: 11-50 employees

Excel Fluid Group

Join Excel Fluid Group

Field Service Technician

This is a fulltime first shift position (Monday – Thursday) 10 Hour Shifts Typical with Overnight Travel Required

**Position Overview**

We are seeking a Field Service Technician with a strong electrical background to join our team. This position is responsible for performing electrical diagnostics, repairs, and maintenance of pump stations and control systems, as well as overseeing new installations on project sites. This role reports to the Field Service Manager, who will provide technical guidance and support documentation for all service visits.

**Duties & Responsibilities Would Include But Not Limited To**

- Perform field installation, electrical wiring, and commissioning of packaged pump stations.

- Troubleshoot, repair, and test electrical control panels, alarm systems, and mechanical components.

- Conduct diagnostics and repair of VFDs, relays, motor controls, level sensors, and float switches.

- Identify and report deficiencies in electrical and mechanical systems during scheduled maintenance.

- Read and interpret wiring diagrams, schematics, and electrical blueprints.

- Oversee the quality and execution of pump station installations on job sites.

- Perform scheduled preventative maintenance and safety inspections on sanitary lift stations.

- Open wet wells, clean and test floats for automated operation and alarms.

- Accurately gather and document asset information and service records.

- Communicate findings and recommendations to customers and internal teams in a professional manner.

- Develop new business opportunities by building relationships through field visits and service interactions.

- Collaborate with municipalities, engineers, and construction firms to identify upcoming projects and service needs.

- Ensure compliance with OSHA standards, confined space entry procedures, and all company safety practices.

- Maintain a clean and organized work environment, adhering to all company SOPs and documentation requirements.

- Perform other duties as assigned.

**Skills & Qualifications**

- Valid driver’s license required.

- Confined Space and OSHA 10 certifications (or willingness to obtain).

- Ability to pass background check, drug screening, and reference check.

- Ability to obtain and maintain a DOT medical card and clean driving record.

- Strong working knowledge of electrical systems preferably related to pumps motors, pump stations and control panels.

- Mechanical aptitude, especially with lift stations, piping, and valves.

- Availability to report to our Brook Park, OH facility for training and non-field workdays.

- Willingness to travel for service calls

**Physical Requirements**

- Comfortable working in confined spaces and wet well environments.

- Ability to lift and carry equipment weighing 25–50+ pounds.

- Ability to kneel, bend, stoop, crawl, and reach in tight or enclosed areas for extended periods

First name*

Last name*

Email*

Phone number*

Resume and/or Cover Letter

Additional Notes

~~Limitations and Disclaimer~~

~~The above job descriptions are meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the positions.~~

~~All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.~~

~~This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.~~

~~Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. ~~

Serpa Packaging has been designing, manufacturing, and integrating high-quality packaging equipment for a variety of applications and markets worldwide. Our automated custom machinery, coupled with our installation, service and support capabilities, provide our customers with robust, varied, and cost effective systems that function in real world environments. 
Serpa Packaging’s customers are Fortune 1000 manufacturers from the pharmaceutical, medical device, cosmetic, personal care, nutraceutical and food industries.

"Work Hard. Work Smart. Work as a Team!" -Serpa Mentality

Industry: Machinery Manufacturing
Company Size: 51-200 employees

Serpa

Serpa Packaging Solutions is looking for a new Field Service Technician to join our Service team. In this role, you will provide technical support to customers throughout the life of a machine. You will provide advice and physical assistance to the customer in identifying problems associated with the operation of our equipment, as well as offer innovative solutions to make the customer’s operation function more efficiently and economically.

**Great work culture, working environment, career growth opportunities!**

**If this sounds like you, we want to connect!**

**Requirements:**

- Install, integrate, repair, and troubleshoot machinery of a complex and involved design, ensure all established inspection, testing, quality, and operating specifications are met.

- Direct customer’s personnel during plant machinery installations and integrations, as well as servicing (repair and/or troubleshooting).

- Function as a technical resource for Sales Representatives and the Engineering Design team to address and resolve inquiries and problems related to installation/integration or repair

- Review customers’ parts inventory, advise customers of necessary parts that should be included in customer stock

- Support Aftermarket team by receiving and responding to customer telephoned technical inquiries

- Prepare trip reports that update the company on status and condition of installed equipment and additional equipment/parts opportunities

**Desired Requirements:**

- 4+ years’ experience in technical support of an electromechanical product/system preferably coupled with formal technical training

- Electromechanical experience and skills, PLC programming skills is a plus

- Demonstrated ability to accurately use a variety of precision measuring instruments

- Proven ability to read and understand complex engineering designs, including wiring schematics

- Strong communication skills, both written and verbal

- Problem-solver with strong independent judgment skills

- Ability to travel domestically and internationally up to 75%

**What’s in it for you?**

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matters. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay.

Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Hourly Rate Range: $26.00 – $42.00

**Serpa has a track record of 40 years of strong economy proof Industries. We are known for our high quality and customized end-of-the-line machinery.**

**Packaging Industries Markets:**

-  Pharmaceuticals

-  Food & Beverage

-  Household

-  Tobacco

-  Pet Food

-  Dairy

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#SERPA

K Group Companies is a group of companies located in Grand Rapids, MI, focused on providing technology solutions for many markets throughout North America, since 1980.

The IT service companies that are a part of the K Group family include Standard Computer Systems, INC, the Standard Computer Systems Office Automation Group, Data Consultants, INC, K-Data Systems, LLC and Riverview Service.

Our offerings include solutions such as managed IT services, web & application development, physical security integration, office equipment solutions and a state-of-the-art data center.

Industry: IT Services and IT Consulting
Company Size: 51-200 employees

K Group Companies

**Field Service Technician Level II Overview:**

The **Field Service Technician Level II **will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.

**Field Service Technician Level II Responsibilities:**

-  Execute all Level 1 installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service

-  Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments

-  Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results

-  Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity

-  When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement

-  Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution

-  Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects

-  Pursue ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team

-  Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards

-  Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions

-  Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description

**Field Service Technician Level II Qualifications:**

-  Minimum 2 years with a previous construction trade

-  Advance knowledge of electricity (high and/or low voltage)

-  Hands-on/field experience from previous work experience

-  Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)

-  Ability to identify and use common low voltage cabling

-  Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing

-  Ability to read architectural drawings

-  Team management/supervisor experience

-  Previous experience completing projects within scope

-  Previous experience with service ticketing processes

-  Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems

-  Excellent communication skills

-  Must have valid US Driver’s license

**About K Group Companies**

K Group is a locally owned and operated group of technology companies that was established in 1980 and located in Grand Rapids, MI. We proudly serve clients across the United States, with a strong focus on Michigan. Our expertise spans a wide spectrum of technological services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

**Why Work Here?**

~~“Great focused team environment.”~~

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at MarioKart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!”

**Compensation And Benefits**

-  Paid Time Off (PTO)

-  Volunteer Paid Time Off (VTO)

-  100% employer paid family health insurance premium

-  100% employer paid disability insurance

-  100% employer paid dental & vision insurance

-  401k with Safe Harbor contributions from company annually

-  Profit sharing opportunities

-  Bonus programs

Field Service Technician II (Southeast MI)

**Field Service Technician I Overview:**

The **Field Service Technician I ** plays a vital role in ensuring the accurate installation of low voltage systems. They will encompass efficient teamwork and independent project execution. Beyond the installation, they will excel in delivering fundamental customer training on system operations. The role not only involves technical progress but also demands effective communication and dedication to precision, guaranteeing the successful implementation and functionality of these systems.

**Field Service Technician I Responsibilities:**

-  Reviews project quotes and scopes before beginning an onsite execution

-  Inspects installation sites, studies work orders, architectural plans, and comprehensive installation methods

-  Installs low voltage cabling, devices, and systems, adhering to precise specifications, relevant codes, and industry practices, as directed by their supervisor

-  Troubleshoot and diagnose issues with installed systems

-  Conduct routine maintenance and inspections of systems as needed

-  Respond promptly to service calls and customer inquiries

-  Travel extensively across mostly within the Midwest and on occasion weekends that are necessary for multiple sites; Home most weekends

-  Provide excellent customer service and maintain customer satisfaction

**Field Service Technician I Qualifications:**

-  Hands-on/field experience from previous work experience

-  Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing

-  Ability to read architectural drawings

-  Team management/supervisor experience

-  Previous experience completing projects within scope

-  Previous experience with service ticketing processes

-  Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems

-  Excellent communication skills

-  Must have valid US Driver’s license

**About K Group Companies**

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

**Why Work Here?**

~~“Great, focused, team environment.”~~

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

**Compensation And Benefits**

-  Competitive base salary based on experience

-  Bonus and commission programs

-  Paid Time Off (PTO)

-  Volunteer Paid Time Off (VTO)

-  100% employer paid family health insurance premium

-  100% employer paid disability insurance

-  100% employer paid dental & vision insurance

-  401k with Safe Harbor contributions from company annually

-  Profit sharing opportunities

Field Service Technician I (West Michigan) (copy)

**Field Service Technician Level II Overview:**

We are seeking a dedicated **Field Service Technician II ** to join our team and serve our clients in the **Columbus, Ohio ** area!

The **Field Service Technician Level II **will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.

**Field Service Technician Level II Responsibilities:**

-  Execute all Level I installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service

-  Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments

-  Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results

-  Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity

-  When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement

-  Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution

-  Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects

-  Purse ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team

-  Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards

-  Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions

-  Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description

**Field Service Technician Level II Qualifications:**

-  Minimum 2 years with a previous construction trade

-  Advance knowledge of electricity (high and/or low voltage)

-  Hands-on/field experience from previous work experience

-  Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc)

-  Ability to identify and use common low voltage cabling

-  Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing

-  Ability to read architectural drawings

-  Team management/supervisor experience

-  Previous experience completing projects within scope

-  Previous experience with service ticketing processes

-  Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems

-  Excellent communication skills

-  Must have valid US Driver’s license

**About K Group Companies**

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

**Why Work Here?**

~~“Great, focused, team environment.”~~

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

**Compensation And Benefits**

-  Competitive base salary based on experience

-  Bonus and commission programs

-  Paid Time Off (PTO)

-  Volunteer Paid Time Off (VTO)

-  100% employer paid family health insurance premium

-  100% employer paid disability insurance

-  100% employer paid dental & vision insurance

-  401k with Safe Harbor contributions from company annually

-  Profit sharing opportunities

Field Service Technician Level II - Columbus, Ohio

**Field Service Technician Level II Overview:**

We are seeking a dedicated **Field Service Technician II ** to join our team and serve our clients in the**Indianapolis, Indiana **area!

The **Field Service Technician Level II **will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.

**Field Service Technician Level II Responsibilities:**

-  Execute all Level I installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service

-  Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments

-  Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results

-  Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity

-  When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement

-  Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution

-  Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects

-  Purse ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team

-  Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards

-  Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions

-  Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description

**Field Service Technician Level II Qualifications:**

-  Minimum 2 years with a previous construction trade

-  Advance knowledge of electricity (high and/or low voltage)

-  Hands-on/field experience from previous work experience

-  Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)

-  Ability to identify and use common low voltage cabling

-  Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing

-  Ability to read architectural drawings

-  Team management/supervisor experience

-  Previous experience completing projects within scope

-  Previous experience with service ticketing processes

-  Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems

-  Excellent communication skills

-  Must have valid US Driver’s license

**About K Group Companies**

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

**Why Work Here?**

~~“Great, focused, team environment.”~~

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

**Compensation And Benefits**

-  Competitive base salary based on experience

-  Bonus and commission programs

-  Paid Time Off (PTO)

-  Volunteer Paid Time Off (VTO)

-  100% employer paid family health insurance premium

-  100% employer paid disability insurance

-  100% employer paid dental & vision insurance

-  401k with Safe Harbor contributions from company annually

-  Profit sharing opportunities

Field Service Technician Level II – Indianapolis, Indiana

**Field Service Technician Level II Overview:**

We are seeking a dedicated **Field Service Technician II ** to join our team and serve our clients in the **Toledo, Ohio **area!

The **Field Service Technician Level II **will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.

**Field Service Technician Level II Responsibilities:**

-  Execute all Level I installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service

-  Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments

-  Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results

-  Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity

-  When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement

-  Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution

-  Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects

-  Purse ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team

-  Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards

-  Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions

-  Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description

**Field Service Technician Level II Qualifications:**

-  Minimum 2 years with a previous construction trade

-  Advance knowledge of electricity (high and/or low voltage)

-  Hands-on/field experience from previous work experience

-  Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)

-  Ability to identify and use common low voltage cabling

-  Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing

-  Ability to read architectural drawings

-  Team management/supervisor experience

-  Previous experience completing projects within scope

-  Previous experience with service ticketing processes

-  Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems

-  Excellent communication skills

-  Must have valid US Driver’s license

**About K Group Companies**

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

**Why Work Here?**

~~“Great, focused, team environment.”~~

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

**Compensation And Benefits**

-  Competitive base salary based on experience

-  Bonus and commission programs

-  Paid Time Off (PTO)

-  Volunteer Paid Time Off (VTO)

-  100% employer paid family health insurance premium

-  100% employer paid disability insurance

-  100% employer paid dental & vision insurance

-  401k with Safe Harbor contributions from company annually

-  Profit sharing opportunities

Field Service Technician Level II - Toledo, Ohio

IPS is the leading solution provider for driven equipment and power management systems. The company serves over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers. Headquartered in Greenville, South Carolina, IPS has the industry's largest network of locations, with remanufacturing facilities, distribution centers, and field service offices across North America and the United Kingdom, combining industry-specific experience with comprehensive engineering resources to deliver reliability to customers.

IPS capabilities include engineering, in-shop repair, field services, distribution, asset storage and contract manufacturing. For more information, visit www.ips.us.

Industry: Industrial Machinery Manufacturing
Company Size: 1,001-5,000 employees

Integrated Power Services

~~Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You will troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You will be able to work alongside some of the best technicians in the industry, utilizing the latest technological tools and equipment. If you are enthusiastic about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!~~

**Responsibilities And Expectations**

**Field Service Technician (Rotating Equipment & Precision Millwrighting).**

**The Opportunity: ** Are you a mechanical expert who thrives on finding the root cause of failure, and rebuilding equipment to run better than before, you will fit right in. We are looking for a talented Field Service Technician to lead on-site diagnostics, precision repairs, and overhauls of industrial rotating equipment. At IPS, our technicians are more than just "fixers “they are precision experts dedicated to providing an Unmatched Customer Experience.

**Primary Responsibilities: Mechanical Craft.**

- Precision Assembly & Alignment: Lead the installation and removal of AC/DC motors and coupled equipment. Perform laser alignments and set critical air gaps and mechanical seals to OEM specifications.

- Detailed Mechanical Inspections: Utilize precision measuring tools (micrometers, calipers, and dial indicators) to diagnose wear, verify tolerances, and ensure equipment integrity.

- Advanced Overhauls: Replace sleeve and anti-friction bearings, gearboxes and torque critical components using specialized tooling and specs.

- Technical Testing: Perform essential diagnostic tests using a variety of portable electronic equipment (Megger®, PdMA MCE, Multimeter, and DLRO) to ensure system reliability.

- Specialized Maintenance: Clean and prep electro-mechanical equipment utilizing bead blasting, ice blasting, and solvent cleaning to ensure a professional finish.

- Safety & Collaboration: Adhere to strict safety standards while working independently or as part of a high-performing team to hit mutual project goals.

**Qualifications And Mechanical Competencies**

- Experience: 2+ years of hands-on experience with AC/DC motors, gearboxes, pumps, or similar rotating industrial equipment.

- Tool Proficiency: Proven ability to read and interpret precision measuring instruments and technical blueprints.

- Analytical Mindset: Strong problem-solving skills with the ability to diagnose mechanical failures in a fast-paced, continuous improvement environment.

- Communication: Strong customer-facing skills with the ability to communicate technical findings professionally.

- The "Road Warrior" Spirit: Must have a valid Driver’s License and acceptable record; willing to work flexible hours, overtime, and weekends as needed for on-call field service.

- Technical Extras (Preferred): Experience with PdMA testing or Level I Vibration Analysis is a significant plus.

**You’ll thrive at IPS if you…**

- Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.

- Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.

- Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.

- Have an entrepreneurial spirit. You are proactive, innovative, and thrive in a fast-paced environment.

- Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.

- Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

**Who We Are**

At Integrated Power Services (IPS), we are committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You will learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

**Benefits**

- Paid Time Off.

- 401k Employer Match.

- On-the-job Training.

- Tuition Reimbursement Program.

- Medical, Dental, and Vision plans.

- Safety shoe & glasses reimbursement.

- And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

~~Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employed drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.~~

G.W. Becker, Inc. is a full service, single source, provider of choice for quality overhead crane products and solutions.  Family owned since 1980, we have grown from a local overhead crane parts supplier to a recognized industry leader offering a full spectrum of overhead crane related products and services throughout North America. 

Proud to be an Executive Member of the Crane Manufacturer’s Association of America, we design and manufacture custom overhead cranes, hoists and components to CMAA Specifications (Class "A" through "F") or AIST Technical Report #6.  We utilize our knowledgeable in-house team of mechanical, structural and electrical engineers to offer application assistance, custom design engineering and manufacturing of overhead crane products with our customers’ needs first and foremost. 

Empowered with highly trained and qualified technicians, G.W. Becker, Inc. provides self-performing installations, inspections and field service repairs for all makes and models of overhead cranes; providing compliance with local regulations and ensuring a safe and productive material handling operation.

Staying true to our mission and values, we strive to understand our customers’ needs and deliver specialized expertise and long-term planning solutions for the unique challenges of purchasing and maintaining overhead crane and hoist equipment.

Industry: Machinery Manufacturing
Company Size: 51-200 employees

G. W. Becker, Inc.

**About Us **

GWBI is a family-owned, full-service provider of overhead crane products and solutions, serving North America since 1980.

**Job Description **

**G.W. Becker, Inc. ** (GWBI) is looking for a Multi-Craft Field Service Technician Levels 3-5. This position requires 4 to 5 years' experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Level 3-5 Crane Technician will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.

**Key Responsibilities **

- Troubleshoot, repair and inspect overhead cranes and hoists

- Perform scheduled preventive maintenance activities on equipment

- Evaluate and make recommendations regarding required repairs for customers

- Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements

- Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls

- Document service and installation actions by completing forms, reports and inspection checklists

- Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner

- Maintain professional presentation, timeliness, appearance and organization in all areas

**Competencies **

- Excellent communication skills

- Excellent customer service orientation and interpersonal skills

- Ability to work independently

- Excellent organizational, multitasking and prioritization skills while working under pressure

- Ability to work at heights

- Strong electrical background

**Qualifications **

- Requires 4 to 5 years electrical and mechanical skills

- Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus

- Experience with overhead cranes is desirable

- Valid driver’s license and acceptable driving record are required

- OSHA 10 required

**Additional Requirements**

* Must be able to pass a drug screen, physical, and background check.

~~* **Important Disclaimer: ** **As a condition of employment for this position, you must be able to pass a random drug screen at the request of GWBI or our customers. This includes testing for marijuana, regardless of whether you have a medical card or not. ** ~~

GWBI offers a comprehensive compensation package, to include:

- Competitive base pay

- 7 Paid holidays

- Contributory medical

- Voluntary dental, vision and short term and long-term disability

- 401K plan with up to a 4% match

- Per Diem rates

- Boot Reimbursement up to $125 annually

- Uniforms provided free

- Company cell phone and tablet are provided

- Company work truck

- PTO

- Referral Program up to $1000 per referral

If you would like to accelerate your interview process, use the link below to access a quick 6 question video.

https://app.hireflix.com/public-application/6a107b7a561af016d7e3948e

G.W. Becker is an Equal Opportunity Employer

Please visit us on our Facebook page as well as LinkedIn.

Multi-Craft Field Service Technician Level 3-5

Office1 is one of the largest office technology providers in the United States, serving more than 10,000 clients across California and Southern Nevada. In business for over 35 years, Office1 offers a range of cutting-edge office technology services, including Managed Services, Copier and Printer Services, and Cloud Services. Office1 tailors our services to the unique needs of each client. We consider every variety of office technology need that a company will encounter and make sure that our services meet and exceed those needs. 

It's our mission to help you address existing problems while laying a solid foundation for future success. Office1 features offices in Las Vegas, Los Angeles, Orange County, San Diego, and the Bay Area offers one of the best places to work within the IT industry.

Industry: IT Services and IT Consulting
Company Size: 201-500 employees

Office1

**At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our customers' success and that is why we focus on creating opportunities rooted in our employee' purpose and passions!**

**What is Office1?**

As a leading provider of office technology solutions in the SMB space, Office1 has been serving our customers since 1995. We offer our customers a unique SaaS like engagement to manage all their technology technological needs this has enabled Office1 to become one of the fastest growing managed service providers in the Western United States.

**Come help us shape the future!**

We are looking for skilled and experienced Technicians to service copiers and printers. Our ideal candidate will be responsible for the repair and maintenance of copiers, printers, and fax machines.

**What You'll Be Doing**

- Maintaining and servicing copiers and printers at the customers location.

- Testing machines to ensure seamless functionality.

- Detecting and repairing any malfunctions.

- Maintain records of all repairs made.

- Estimating the cost and time needed to repair the office equipment.

- Accurate completion of service paperwork showing work performed.

- Maintain car stock inventory.

**Minimum Requirements**

- Minimum 2 years' experience in the repair of copiers and printers.

- GED or High school diploma.

- Valid Driver's License with good driving record

- Dependable vehicle with legally required Insurance

- Good organizational skills

- Should have excellent written and verbal communication over the phone and in person.

- Attention to detail and high level of accuracy.

- The ability to connect copiers to a network for printing & scanning is preferred.

- Experience with Ricoh, Kyocera, or other similar technology a plus.

**Diversity**

Office1 believes we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.

**Benefits**

As part of Office1, you'll receive world class benefits, including:

- Paid Personal Time Off

- Medical, dental, and vision (with a generous contribution)

- Vacation Time

- Supplemental Benefits (LTD/STD, Life)

- 401K Matching

- Auto Allowance

- Gas Card

**Job Posted by ApplicantPro **

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
 
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Terms of Use: https://www.abbott.com/social-media-terms-of-use.htm

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Abbott

**Title: **Field Service Technician

**Location: **Los Angeles, CA

**Duration: ** 12 Months

**100% Onsite**

**Summary**

Working in the field, under the supervision of the Field Service Technician, this position is responsible for installation, maintenance, servicing, and testing of high-quality medical device systems and system components. Up to 80% domestic travel is required for this role.

**Job Responsibilities**

- Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.

- Provide complete and accurate service records for submittal to Quality Management System.

- Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.

- Provide accurate and regular business expense reports, adhering to Company policy

- Support alle Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes and task assignments.

- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

- Performs other related duties and responsibilities, on occasion, as assigned.

**General Qualifications**

- Associates or technical degree required (or relevant experience)

- Bachelors degree in Biomedical Engineering is preferred.

- Exceptional troubleshooting ability

- Physical ability to lift 50 pounds

- Mechanical assembly, able to work with tools

- Previous experience in a medical device company preferred

- Strong organizational and follow-up skills

- Ability to interface with multiple groups in the organization to resolve service issues.

- Overall positive and optimistic attitude.

- Technical writing skills are a plus

- Works well independently

- Experience working in a broader enterprise/cross-division business unit model preferred.

- Ability to work in a highly matrixed and geographically diverse business environment.

- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.

- Ability to leverage and/or engage others to accomplish projects.

- Strong verbal and written communications with ability to effectively

- communicate at multiple levels in the organization.

- Multitasks, prioritizes and meets deadlines in timely manner.

- Ability to maintain regular and predictable attendance.

- Ability to work OT as needed.

**Consultants Eligible Benefits Upon Waiting Period**

- Medical and Prescription Drug Plans

- Dental Plan

- Vision Plan

- Health Savings Account (for High Deductible Health Plans)

- Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)

- Supplemental Life Insurance

- Short Term Disability (coverage varies by state)

- Long Term Disability

- Critical Illness, Hospital coverage, Accident Insurance

- MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance

- 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of electrical distribution equipment and integrated power systems in the U.S. For over half a century, IEM has delivered customer-specific solutions to meet the ever changing power requirements of growth industries in North America. At IEM, tradition and technology still drive innovation. An experienced engineering staff and one of the most flexible design and manufacturing systems in the industry set IEM apart from standard product manufacturers.

Industry: Appliances, Electrical, and Electronics Manufacturing
Company Size: 1,001-5,000 employees

Industrial Electric Mfg. (IEM)

**About IEM**

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

**FIELD SERVICE TECHNICIAN – Level 1, 2 or 3**

**Purpose Of Position**

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

- Attending project meetings as required, including coordination with contractors and clients.

- Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;

- Perform basic testing of modified assemblies (visual, ductor, etc.).

- Perform basic commissioning of switchboards, controls panels, and power products.

- Troubleshooting of electrical circuits and networking equipment.

- Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.

- Performing preventive maintenance, field installations and modifications to existing equipment

- Technical product support

**Education And Experience**

- A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).

- Must be a team player and have strong communication skills

- Ability to work independently without direct supervision is a must

- Ability to travel (75%). Must be willing to work evenings and weekends when needed.

- Experience with switchgear and electrical controls system. (required for Level 3)

- Military experience (Plus)

- Ability to read and interpret electrical wiring diagrams (required for level 3)

**Compensation**

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

**Why Join IEM**

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

**Recruiting Scams**

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

**Non-Discrimination Statement**

IEM does not discriminate against any applicant based on any characteristic protected by law.

**Privacy**

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.

Field Service Technician - Portland, OR

Sundayy (Formerly Wiraa) makes job discovery feel less chaotic and more intentional. Instead of jumping between platforms, repeating the same steps, and getting lost in the process, everything is brought into one place so you can focus on what actually matters. No clutter, no confusion, just a clearer way to move forward.

Industry: Technology, Information and Internet
Company Size: 11-50 employees

Sundayy

**About The Company**

Optum is a leading global organization dedicated to delivering innovative healthcare solutions through technology and compassionate care. With a mission to help millions of people live healthier lives, Optum integrates data, pharmacy benefits, and healthcare services to improve health outcomes across diverse communities. The organization fosters a culture rooted in inclusion, collaboration, and continuous growth, providing employees with comprehensive benefits and ample career development opportunities. As part of the UnitedHealth Group family, Optum is committed to making a positive impact on society by advancing health optimization on a global scale.

**About The Role**

The Remote Customer Service Representative role offers an exciting opportunity to be part of a dynamic team dedicated to delivering exceptional service to healthcare members. This position is fully remote within the Central Time Zone, providing flexibility to work from home while supporting individuals with their healthcare needs. The successful candidate will handle 30-40 calls daily, offering guidance, answering inquiries, and resolving issues related to healthcare eligibility, claims, and payments. The role emphasizes compassionate communication, problem-solving, and building rapport with members and providers. Employees will undergo an 8-week virtual training program to develop the necessary skills and knowledge to excel in this role. The position operates on a full-time basis, Monday through Friday, with shifts scheduled during normal business hours, with occasional overtime as needed.

**Qualifications**

- High School Diploma or GED

- Must be 18 years of age or older

- Minimum of 1+ years of experience in a related environment utilizing phones and computers

- Familiarity with computer and Windows PC applications, including navigating complex systems

- Ability to successfully complete customer service training and demonstrate proficiency

- Flexibility to work full-time, Monday to Friday, during business hours of 8:00 am - 5:00 pm CST

**Preferred Qualifications**

- Healthcare industry experience

- Call center experience

**Responsibilities**

- Answer incoming calls from customers in a call center environment, identifying their needs and providing assistance

- Resolve customer issues on the first call whenever possible by navigating complex computer systems and databases

- Provide accurate information and answer questions in a positive and professional manner to foster strong relationships

- Ask relevant questions and actively listen to identify specific concerns or issues, documenting details accurately in systems

- Research complex issues across multiple databases and collaborate with support resources or escalate issues as needed

- Meet performance metrics related to efficiency, call quality, customer satisfaction, and attendance

- Maintain a high level of professionalism and integrity in all interactions, ensuring customer needs are met effectively

- Participate in ongoing training and development activities to enhance skills and knowledge

**Benefits**

- Comprehensive benefits package including health, dental, and vision insurance

- Incentive and recognition programs

- Stock purchase options and 401(k) retirement plan contributions

- Paid training and career development opportunities

- Flexible remote working environment

Equal Opportunity

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. The organization is committed to creating an inclusive and diverse workplace where all employees can thrive. Additionally, UnitedHealth Group maintains a drug-free workplace policy, and candidates are required to pass a drug test prior to employment.

Customer Service Representative

Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world.

Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Tranzeal’s deep industry experience makes us the partner of choice for a growing number of Fortune 1000 companies, midsize enterprises and small businesses worldwide. Our reputation for on-time, on-budget delivery is earned from more than 25 years of successfully planning, deploying, maintaining and supporting  solutions for clients spanning a wide range of industries.

Industry: IT Services and IT Consulting
Company Size: 201-500 employees

Tranzeal Incorporated

🚨 **We’re Hiring! Call Center Representative **

📍**Location—Englewood, CO **

Are you passionate about helping patients and making a difference in healthcare? We’re looking for a **customer service representative **to join our team!

💡 **What You’ll Do: **

✔️ Handle inbound/outbound calls with patients, providers, and insurance carriers

✔️ Resolve claim denials, rejections, and underpayments

✔️ Submit appeals and navigate payer web portals

✔️ Provide excellent customer service with compassion and professionalism

🛠 **What We’re Looking For: **

- Call center or customer service experience (healthcare preferred)

- Knowledge of billing/collections/denial management a plus

- Proficient in Microsoft Office & strong typing skills

- High School Diploma required; Associate/Bachelor’s preferred

Call Center Representative

On July 1, 2021, Banner Química fully integrated into IMCD.

IMCD is a global leader in the distribution and formulation of speciality chemicals and ingredients, providing solutions to its partners.

Across eight Business Groups*, its market specialists collaborate with suppliers and customers to help co-formulate solutions that embrace industry trends. With a global presence across EMEA, Asia-Pacific and Americas, IMCD offers a range of comprehensive product portfolios.

Listed at Euronext, Amsterdam (IMCD), IMCD realised revenues of EUR 2,775 million in 2020 with nearly 3,300 employees in over 50 countries on 6 continents. IMCD's dedicated team of technical and commercial experts work in close partnership to tailor best in class solutions for around 50,000 customers and a diverse range of world class suppliers.

For us and for you, we are creating a world of opportunity.

*Our business groups are Home Care and I&I, Beauty & Personal Care, Food & Nutrition, Advanced Materials, Coatings & Construction, Pharmaceuticals, Lubricants & Energy and Synthesis.

Industry: Fabricación de productos químicos
Company Size: De 11 a 50 empleados

Banner Química, an IMCD company

**Customer Service Representative**

IMCD US is seeking a customer-focused Customer Service Representative to join our team in the Westlake, OH office. This role is responsible for accurate order processing, proactive customer communication, and cross-functional coordination to ensure a seamless customer experience. The ideal candidate is detail-oriented, solutions-driven, and committed to exceeding customer expectations in a fast-paced, collaborative environment.

**Company Background**

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

The Customer Service Representative is responsible for accurate and timely entry of customer orders shipping from IMCD US warehouses or directly from principals and acknowledgements thereof, provide pricing information upon request, arrange special freight where required, provide tracking information upon request, process of returned material authorizations, timely processing of credit memos, incident reports, and ongoing upkeep of customer comments specific to individual requirements.  Committed to the overriding goal of ensuring we meet or exceed our customer’s expectations by providing solutions, exploring opportunities for process improvements, and demonstrating commitment to building a better organization.

**Successful Candidates Will Be Responsible To**

Order Entry in ERP System (JDE – JD Edwards)

Order Management

Date management

Customer follow up

Follow up on warehouse shipments

Principal follow up

Product tracking

Ability to build and sustain a supportive relationship with assigned Key Customer Accounts

Processes credit memo and RGA/RMA as required

Attend and participates in weekly alignment meetings and monthly department meetings

Strong ability to develop and maintain working relationships with other IMCD departments and entities, to ensure customer success and satisfaction

Ability to be professional with external and internal communications via email and phone

Advocate policy and process improvements to enhance overall customer and employee satisfaction

Assist supervisor with NCRs in Sales Force; conduct an initial review and facilitate action or communication as needed. Investigate and identify root causes of customer issues and NCR’s, providing feedback to supervisor to drive continuous improvement. (as requested)

**Skills**

Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner

Ability to multitask and switch focus quickly

Ability to think independently and be resourceful

Deadline-driven, detailed oriented, and conscientious

Must possess good organizational skills and the ability to think strategically

Proficient with common computer programs, including Microsoft Office

Excellent written and verbal communication skills

**Required Qualifications**

Associate degree or three years equivalent call center experience

Customer service experience

Computer experience

**Qualifications**

**Desired Qualifications:**

Bachelor’s degree

Experience in a fast-paced environment

**Competencies**

Business Acumen

Problem Solving/Analysis

Customer/Client Focus

Communication Proficiency

Teamwork Orientation

**Supervisory Responsibility**

This position has no supervisory responsibilities.

**Work Environment**

This job currently operates on a hybrid schedule rotating between in-office and remote work environments. This role routinely uses standard office equipment.

**Position Type/Expected Hours of Work**

This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

**Travel**

No travel is expected for this position.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**IMCD Offers**

If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.

What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.

And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.

Industry: Restaurants
Company Size: 10,001+ employees

Domino's

**Job Description**

**ABOUT THE JOB**

Imagine yourself with a job with

flexible hours, competitive pay, a fun environment, did we mention

flexible hours? We're already imagining you in that job, right now.

We're imagining that because right now we're looking for

Customer Service Representatives - the people who answer the phone

and make pizzas. Want to hear more?

Customer Service Rep(05517) - 2922 Bragg Blvd.

The Arizona Small Business Association (ASBA) is THE VOICE for small business in Arizona, dedicated to promoting success for entrepreneurs, the business community and economic growth in our region. ASBA provides effective resources for business of all sizes with fewer than 500 employees, including education and mentoring opportunities, professional connections, and support resources through our strategic partners. We have a pulse on the business landscape, the issues and initiatives that affect small businesses and work diligently to advocated for legislation and regulation that supports a pro-business environment. Representing businesses across Arizona, ASBA empowers its members and promotes a thriving small business community.

Industry: Non-profit Organization Management
Company Size: 2-10 employees

Arizona Small Business Association - ASBA

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

**Description**

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

**Position Summary**

CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.

**Position Overview**

- Schedule: Monday-Friday 11:00AM-7:30PM EST

- Schedules subject to change at any time with advanced notice due to business need.

- Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.

- Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.

**What You Will Do**

- Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.

- Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member.

- Anticipates customer needs.

- Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.

- Performs financial data maintenance as necessary.

- Explains member's rights and responsibilities in accordance with contract.

**Workspace Requirements**

- Must have a quiet/secure workspace in your home.

- Recommended Technical requirements when obtaining your own residential internet service.

- Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).

- Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.

- Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.

**Required Qualifications**

- 1+ years of experience in a healthcare, call center environment.

- Experience using Microsoft Office products' specifically Excel, Outlook, and Word.

**Preferred Qualifications**

- Previous Behavioral Health, Medical, or Insurance background.

- Experience working from home in a remote role.

**Education**

- High School Diploma or GED.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

**The Typical Pay Range For This Role Is**

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great Benefits For Great People**

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)

The Kansas Turnpike Authority moves Kansas forward by operating a safe, reliable and customer-valued turnpike system in a fiscally responsible, businesslike manner. As an independent instrument of the state, it performs an essential government function, specifically providing toll-supported transportation services.

The Turnpike was planned and constructed prior to the federal Interstate highway system. Federal planners later designated the Turnpike as Interstate highway rather than building parallel roads, saving millions of dollars. 

The KTA has never received any federal or state tax dollars. Maintenance and operations are funded from tolls, which also support repayment of revenue bonds used to fund capital improvements. Some additional revenue is received through non-tolling sources such as leases and other contractual agreements. 

Millions in motor fuel and sales tax collected from the Turnpike’s six service areas is paid each year to the state of Kansas for use unrelated to the Turnpike. The Turnpike’s 236 miles of Interstate roadway generate federal aid that is used by the state of Kansas. This additional federal aid goes into the state highway fund to help fund other Kansas transportation needs.

Industry: Truck Transportation
Company Size: 201-500 employees

Kansas Turnpike Authority

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13573547

**Definition and Examples of Work**

-  Opens and maintains K-TAG accounts including: issuing and replacing

K-TAGs, accepting all types of payments, and providing receipts.

-  Works within the K-TAG database to assign ID numbers to customer

accounts.

-  Receives K-TAGs from customers, mail, etc., and prepares them for

return to the manufacturer or for recycling.

-  Assists K-TAG and non-K-TAG customers with violation inquiries,

resolution, and processing of payments.

-  Processes payments for customer accounts in compliance with credit

card handling procedures.

-  Communicates directly with the customer in-person, via phone, email

and/or mail to resolve all questions, issues, complaints, billing

errors, etc.

-  Problem solves with the customer to identify why the customer has an

issue and provide a solution in an efficient manner.

-  Maintains KTA system knowledge to assist in customer service

inquiries, including construction KTA changes and location-specific

information.

-  Recognizes and alerts the supervisor of trends in customer calls.

-  Additional duties may be assigned as business needs require.

**Latitude and Impact of Position**

This position works independently and as part of a team, including

providing input and problem solving with others to complete tasks. Most

assigned duties are consistent from day to day. Negotiation and

persuasion is used with internal and external customers and vendors on a

daily basis. Decision making is typically done independently within

established company guidelines. Successful completion of job tasks

significantly impacts customer satisfaction and external company image.

**Work Environment**

The work environment described here is representative of the general

work environment for the position. Reasonable accommodations may be made

**To Enable Individuals With Disabilities To Perform The Essential**

functions.

-  The position works in a limited access call center environment in

which multiple employees work in an open workspace setting and a

general office environment in which customers may enter the facility

within established business hours.

-  Must be able to focus on current customer with background noise and

others talking in close proximity.

-  Office temperatures are standard, and individuals may need to adjust

for cold or heat per personal preference.

-  Must work without access to personal communications equipment such

as cell phone, camera, tablet or other.

-  Use of computer and general office equipment such as printers,

scanners is required.

**Physical requirements**

The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

**Individuals With Disabilities To Perform The Essential Functions.**

-  Ability to sit (or stand) for long periods of time (continuous)

-  Must be able to stand for periods of time when processing mail.

-  Frequent bending, twisting or turning within work area.

-  Must be able to see up close to be able to visualize computer screen

(continuous)

-  Must be able to hear the customer, including assessing their

tone/demeanor and distinguishing sound tones (continuous)

-  Occasional kneeling, squatting and reaching overhead.

-  Must occasionally climb or balance on stairs or a ladder.

**Other Requirements**

-  May work occasional overtime to accommodate call volumes.

-  Must pass background check.

-  Must pass credit check.

-  Work schedules may be adjusted to meet customer service and call

demands, including extended hours or Saturday work.

- The Kansas Turnpike Authority is an equal and affirmative ction

employer. We provide all employees and applicants for employment with

equal employment opportunities without regard to race, color, religion,

gender, age, national origin, sexual orientation, gender identity,

citizenship, immigration status, marital status, military status, any

covered veteran status, disability status, genetic information,

caregiving responsibilities or any other basis prohibited by law.*

Danfoss engineers solutions that increase machine productivity, lower energy consumption, enable electrification, and reduce emissions.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and on- and off-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, Power-to-X, heat recovery, as well as contribute to district-energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.

Industry: Industrial Machinery Manufacturing
Company Size: 501-1,000 employees

Danfoss India

**Job Description**

Customer Service Representative

Req ID: 49289

Job Location (s): Ames, IA, USA

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Category: Supply Chain and Operations

Work Location Type: Hybrid

**The Impact You'll Make**

Are you someone who can deliver exceptional customer service in a collaborative and fast-paced environment? Danfoss is seeking a **Customer Service Representative ** to join our team. This position will serve as the primary point of contact for customers, ensuring timely communication, accurate order management, and proactive support.

In this role, you will work closely with Sales Account Managers, plant personnel, and internal teams to deliver outstanding service and drive continuous improvement. Success will be measured by your ability to build strong customer relationships and efficiently manage multiple processes while maintaining accuracy and responsiveness.

**What You’ll Be Doing**

Responsibilities for this position include, but are not limited to, the following:

- Serve as the primary customer contact, providing timely updates and resolving inquiries via email, phone, and customer portals

- Manage customer orders, ensuring accuracy and on-time processing

- Collaborate with Sales, Manufacturing/Plant teams, and Customer Service colleagues to meet customer expectations

- Utilize ERP, CRM, pricing systems, and EDI reporting tools to support customer needs and provide informed recommendations

- Proactively address customer concerns and escalations, partnering with leadership to promote quality and continuous improvement

- Handle multiple customer requests and processes simultaneously while maintaining strong attention to detail and organization

**Required Qualifications**

**What We're Looking For**

- High School Diploma or GED required (some college preferred)

- Minimum of 3 years of experience in a customer service role

- Strong written and verbal communication skills

**Preferred Qualifications**

- Experience in a manufacturing environment or working closely with sales/manufacturing teams

- Familiarity with SAP or similar ERP systems

- Demonstrated experience improving processes and delivering excellent customer service

- Proven track record of collaboration across functions and contributing to continuous improvement initiatives

**Job Criteria**

- Strong customer-focused mindset with a passion for helping others

- Ability to multitask and manage multiple priorities in a fast-paced environment

- Excellent organizational skills and attention to detail

- Strong problem-solving abilities and proactive approach to resolving issues

- Active listening skills with the ability to build positive relationships with customers and colleagues

- Self-motivated with a willingness to learn and grow professionally

- Positive, enthusiastic attitude that contributes to a professional and enjoyable work environment

**What You'll Get From Us**

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

We are excited to offer you the following benefits with your employment:

Bonus system

Paid vacation

Retirement plan

Flexible working hours

Personal insurance

Opportunity to join Employee Resource Groups

State of the art virtual work environment

Employee Referral Program

**Ready to Make a Difference?**

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support.

Industry: Translation and Localization
Company Size: 1,001-5,000 employees

TransPerfect Connect

**TransPerfect Is More Than Just a Job…**

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

**Location: ****1725 W. Greentree Dr. #101, Tempe, AZ 85284**

- Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more!

- Career Advancements

- Newly Renovated Corporate Office in the Phoenix Ahwatukee Area

- State of the Art Game Room

- Superior Employee Engagement Program

Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

- Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects

- Communicates effectively, read FAQs verbatim and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed

- Documents all calls appropriately, and follows all procedures as dictated by policy and procedures

- Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor

- Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively

- Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor

- Attends all scheduled training as required

- Accomplishes other general tasks as required or necessary

**Qualifications**

- High School Diploma or General Equivalency Diploma required; 18 years or older

- 6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience

- Typing 35-40 WPM

- Schedule Flexibility

- Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy

- Ability to deal with customers from diverse backgrounds

- Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy

- Quality Customer Service Skills

- Ability to handle escalated calls, with empathy and professionalism

- Decision making and problem-solving skills

- Excellent time management skills

**TransPerfect Connect (TPC) **is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions.

**TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law. **

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. 

Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. 

Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. 

Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles.  

Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).

Industry: Motor Vehicle Manufacturing
Company Size: 5,001-10,000 employees

Copart

~~Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.~~

**About The Role**

We are seeking a detail-oriented and professional **Call for Release-Customer Service Representative ** to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.

**Internal Applicants make sure you inform your direct manager you are interested in this role!**

**What You’ll Be Doing**

- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.

- Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.

- Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.

- Stay organized by keeping accurate notes in the system about each vehicle and all interactions.

- Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.

- Participate in weekly team meetings via Teams, where we’ll stay connected and collaborate.

- Follow all Copart policies and guidelines to ensure quality and consistency in your work.

- Help out with other tasks or assist teammates as needed.

- Perform other duties as assigned by management.

**What We’re Looking For**

- Minimum of one year office support experience in a customer service role.

- High school diploma or GED

- Great communication skills – you’re comfortable speaking on the phone and writing clear, concise messages.

- Typing speed of 45 WPM and familiarity with basic 10-key.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

- Strong attention to detail, great problem-solving skills, and the ability to multitask.

- A professional virtual appearance with a quiet, distraction-free workspace.

- Bilingual skills are a plus.

- Must be able to work occasional overtime.

- Office equipment will be provided to help you succeed in your role.

**Why You’ll Love Working With Us**

- 100% remote work with company-provided equipment.

- Clear, achievable performance goals with daily feedback to help you succeed.

- Weekly team meetings to keep you connected and support.

- A collaborative, friendly virtual team where everyone’s success matters.

**Pay: ** $16.04 - $22.00 hourly

For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly

**Benefits Summary**

-  Medical/Dental/Vision

-  401k plus a company match

-  ESPP - Employee Stock Purchase Plan

-  EAP - Employee Assistance Program (no cost to you)

-  Vacation & Sick pay

-  Paid Company Holidays

-  Life and AD&D Insurance

-  Discounts

**WA Benefits Summary**

~~Along with many other employee benefits.~~

- Medical/Dental/Vision

- 401k plus a company match

- ESPP - Employee Stock Purchase Plan

- EAP - Employee Assistance Program

- 10 Vacation days per year

- 7 Paid Company Holidays

- Life and AD&D Insurance

~~At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.~~

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

- E-verify Participation

- Right to Work

Call for Release - Customer Service Representative (Northeast) Remote

At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself. Our experienced team is here to help you identify the best strategy for your business, be it online or offline. We are committed to helping you reach your goals and build a long-term relationship with you.

From creative campaigns to engaging content, our team works to ensure that you get the most out of your advertising dollars. We want to help you succeed and reach your goals, so contact us today to get started

Industry: Advertising Services
Company Size: 11-50 employees

Platinum Coastal Group

We are currently seeking a dependable and personable Customer Service Representative to join our in-office team. As the first point of contact for customers visiting our location, you will play an important role in delivering a welcoming and solution-focused experience. From answering questions to resolving concerns, your support will help strengthen customer satisfaction and long-term relationships.

The ideal candidate enjoys interacting with people, communicates confidently, and is motivated to grow professionally. You’ll collaborate with colleagues across departments to ensure every customer receives timely and effective assistance.

**Primary Responsibilities**

- Welcome customers in person and provide knowledgeable support regarding products and services.

- Offer clear and accurate information about pricing, features, and company offerings.

- Handle customer inquiries and resolve issues efficiently and courteously.

- Maintain a professional and positive approach during all interactions.

- Record customer conversations, updates, and resolutions accurately in company systems.

- Conduct follow-ups when necessary to confirm complete issue resolution.

- Refer more complex matters to the appropriate department as needed.

- Assist customers with purchases, modifications, returns, or cancellations.

- Gather and communicate customer feedback to leadership.

- Attend training sessions to stay informed about products, services, and policies.

- Collaborate with team members to consistently deliver high-quality service.

- Monitor recurring questions or concerns and share insights for improvement.

- Remain informed about current promotions, updates, and operational procedures.

- Support in-store promotional efforts and help communicate special offers.

- Contribute to a supportive, team-oriented workplace environment.

**Qualifications & Skills**

- High school diploma or equivalent required; additional education is an asset.

- Previous experience in a customer-facing role preferred but not required.

- Strong written and verbal communication abilities.

- Comfortable learning new software systems and service tools.

- Ability to manage multiple tasks while staying organized.

- Effective problem-solving skills with a solutions-driven approach.

- Capable of working independently as well as part of a team.

- Dependable, punctual, and professional in high-pressure situations.

- Flexible schedule, with occasional weekend or holiday availability if needed.

- Willingness to participate in continued training and development.

- Enthusiastic attitude with a genuine commitment to customer care.

Skills: customer satisfaction,customer service,communication

The Blount Partnership is a 501c6 non-profit organization. Our members help provide opportunities for small business, corporate locations, manufacturing, technology commercialization, leisure travel, and corporate retreats. 

Our goal is to ensure our community continues to enjoy a robust economy and opportunities to live an unrivaled quality of life.

Industry: Non-profit Organizations
Company Size: 11-50 employees

Blount Partnership

Customer Service Representatives

-  $17/hour

Express Employment Professionals is currently recruiting for multiple Customer...

Full time / Part Time FRONT DESK $16-18/Hr (No Experience Needed)

XPO provides world-class transportation solutions to the most successful companies in the world. We have a high-energy team around the globe focused on being the best in the industry. Given the scope of our business, there are opportunities to do satisfying work in many different fields, and at all levels of experience. If you’re ready to move the world forward, we’d like to invest in you. (NYSE: XPO)

Industry: Truck Transportation
Company Size: 10,001+ employees

**What you’ll need to succeed as a Customer Service Representative at XPO**

Minimum qualifications:

- 2 years of customer service experience

- Strong computer, typing and 10-key skills

- Experience with Microsoft Office

- Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

- Transportation experience

- Excellent verbal and written communication skills

****

**About the Customer Service Representative job**

Pay, benefits and more:

- Pay starts at $22.10

- Shift: Afternoon(12pm - 8:30pm)

- Full health insurance benefits on day one

- Life and disability insurance

- Earn up to 13 days PTO your first year

- 9 paid company holidays

- 401(k) option with company match

- Education assistance

What you’ll do on a typical day:

- Bill shipments according to applicable tariffs and pricing agreements

- Recognize and resolve documentation errors

- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions

- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing

- Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

- Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

**About XPO**

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

RFL is a Hubbell Power Systems brand that provides power line communication equipment and protection solutions, relaying products, application support, and customized systems. RFL electronics serve a variety of industries, including electrical utilities, oil & gas markets, railroad and transportation, government agencies, and engineering and consulting firms.  
In addition to power line communication equipment, RFL offers technical services such as project management and specification, system design, commissioning, and training.

Industry: Telecommunications
Company Size: 51-200 employees

RFL (A Hubbell Power Systems, Inc. Brand (USA))

Apply now »

**Date: **May 20, 2026

**Location: ** Greenville, SC, US, 29615 Archdale, NC, US, 27263 Arden, NC, US, 28704

**Company: ** Hubbell Incorporated

**Job Overview**

The Customer Service Representative II is an experienced customer support professional responsible for managing customer inquiries, resolving issues, and supporting team and department service goals. This role requires strong communication skills, the ability to work independently under moderate supervision, and collaboration with internal teams to ensure timely and accurate order fulfillment while maintaining high levels of customer satisfaction.

Hybrid – Remote on Mondays and Fridays; in-office Tuesday through Thursday

A Day In The Life

- Respond to customer inquiries, concerns, and complaints via phone, email, and other service channels

- Provide accurate information regarding products, policies, procedures, order status, and inventory availability

- Process customer orders, changes, and cancellations with attention to detail

- Identify alternative or substitute products when requested items are unavailable

- Track and meet service-level expectations, including responsiveness and follow‑up

- Collaborate with Sales, Marketing, Quality, Manufacturing, and Operations to resolve customer’s order issues

- Communicate special order requirements such as expedited shipping, delivery constraints, and unique customer needs to ensure accurate fulfillment

- Support team and maintain accurate documentation within SAP and Salesforce

- Provide research and problem‑solving to resolve customer inquiries, issues, and discrepancies in a timely and accurate manner

What will help you thrive in this role?

- Associate degree or equivalent combination of education and experience

- Minimum of 2–3 years of customer service experience in a business or call center environment

- Ability to manage a high volume of inquiries across multiple channels

- Microsoft Office: Excel and Word preferred

- Salesforce experience preferred

- SAP experience preferred

**Hubbell Incorporated**

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

**Hubbell Electrical Solutions**

Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

**Nearest Major Market: **Greenville

**Nearest Secondary Market: **South Carolina

**Job Segment: ** ERP, SAP, Telecom, Telecommunications, Technology

Apply now »

Customer Service Rep

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.  

A part of the Tata group, India's largest multinational business group, TCS has over 603,305 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com   

*Caution against fraudulent job offers*: TCS doesn't charge any fee throughout the recruitment process. Refer here: on.tcs.com/3i9X5BU

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Tata Consultancy Services

**Position: Customer Service Representative **

**Location: San Antonio, TX (Onsite) **

**Duration: FTE/ Direct Hire **

**Job Description: **

The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process.

**Key Responsibilities **

- Applicant Engagement & Welcome Calls

- Make professional, courteous welcome calls to life insurance applicants.

- Provide clear guidance on next steps in the application process and respond to initial questions.

- Application & Case Review

- Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements.

- Identify missing information or requirements and take appropriate action to support timely case progression.

- Outbound Communication & Scheduling Support

- Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors.

- Offer support and resources to help applicants complete outstanding requirements.

- Underwriting & Workflow Support

- Work closely with Underwriters and Case Associates to expedite case closures.

- Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams.

**Qualifications & Skills **

- Strong telephone communication skills with a professional and friendly demeanor.

- Excellent interpersonal, verbal, and written communication abilities.

- Ability to follow conversation flows and document interactions accurately and thoroughly.

- Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment.

- Familiarity with life insurance processes preferred.

**Salary Range:: **$38,000 - $43,000 per year

As the largest state-chartered savings bank in New York, with over $16.8B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, pregnancy and lactation accommodations, arrest or conviction records, credit history, caregiver, domestic violence victim status, national origin, disability, age, immigration or citizenship status, marital status, military and/or veteran status, or any other Federal or State legally-protected classes.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Apple Bank

Bronx, NY (Fordham)

Salary Range: $21.98/hr - $32.97/hr

The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions.

The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations.

**Essential Duties & Responsibilities**

- Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.

- Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.

- Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.

- Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.

- Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.

- Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).

- Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.

- Ensure accurate new account record keeping practices and perform timely follow-up as needed.

- Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.

- Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to.

- Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers.

- Build and maintain technical and professional knowledge by attending educational workshops.

- Perform additional duties as requested.

**Skills, Education, & Experience**

- High School Diploma or GED required.

- Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative.

- General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.

- Prior experience in fostering and developing strong customer relationships.

- Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.

- Display willingness to be cross trained in other branch functions.

- Excellent problem-solving skills with the ability to provide solutions to customer issues.

- Must present a confident, professional, and positive demeanor to customers.

- Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills.

- Strong organizational skills and detailed oriented.

- Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint).

- Display sound judgment and discretion when utilizing confidential information.

- Weekend work and extended hours or filling in at neighboring branch locations may be required.

- Mandatory training may require occasional travel.

Visa sponsorship not available.

~~We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. ~~

Universal Banker- Fordham

RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities.

Industry: Software Development
Company Size: 11-50 employees

RemoteHunter

About Our Client

The organization is a mission-driven provider in the customer service and support sector, specifically dedicated to assisting the Veteran community. By operating a fully remote inbound call center, they address the challenge of providing accessible, responsive, and respectful support to those who have served. The program is built on a foundation of empathy and excellence, fostering a supportive environment for employees that directly translates into high-quality care for Veterans across the country.

About the Opportunity

The Customer Service Representative is a critical frontline role responsible for being the voice of support for Veterans. Working in a fully remote environment, you will handle inbound inquiries, providing accurate information and compassionate solutions. This position is essential for maintaining the organization’s high standards of service, ensuring every caller feels heard and helped. This is a structured role with a set schedule, perfect for individuals who are disciplined, service-oriented, and eager to make a tangible difference from their home office.

Responsibilities

- Inbound Support: Answer incoming calls promptly and assist Veterans with various inquiries and service needs.

- Empathetic Service: Approach every interaction with a positive, understanding, and patient demeanor.

- Problem Resolution: Actively listen to customer concerns and work diligently to find and implement effective solutions.

- Documentation: Maintain high levels of accuracy by documenting all call details and actions taken within the internal system.

- Relationship Building: Develop positive rapport with a diverse group of callers, ensuring a respectful experience for all.

- Operational Commitment: Ensure end-of-day coverage by handling all calls remaining in the queue, which may occasionally require overtime.

- Administrative Tasks: Perform additional support tasks as assigned to improve overall team efficiency.

Requirements

- Citizenship: Must be a U.S. Citizen (work sponsorship is not available).

- Documentation: Must possess two valid forms of ID; one must be a REAL ID or a valid U.S. Passport.

- Clearance: Ability to obtain and pass a mandatory VA government background check.

- Experience: At least one year of call center experience is preferred.

- Skills: Strong verbal and written communication skills; proficiency with standard office software and equipment.

- Attributes: Exceptional attention to detail and the ability to work effectively both independently and as part of a collaborative remote team.

Compensation & Benefits

Compensation

- Total Hourly Pay: $21.97/hour.

- ~~Base Pay: ~~ $17.20/hour.

- ~~Health & Wellness Benefit: ~~ $4.77/hour (available for up to 40 hours per week).

- ~~Note: Pay rates may increase depending on specific geographic location and VA compliance requirements. ~~

Benefits & Perks

- Remote Work: Fully remote opportunity with all necessary computer equipment provided.

- Health: Comprehensive medical, dental, and vision insurance plans.

- Retirement: 401(k) with employer matching.

- Time Off: Paid time off, sick leave, and 11 paid holidays annually.

- Growth: Paid training programs, tuition assistance, and clear opportunities for internal advancement.

- Culture: Employee support programs and a professional, business-casual remote work environment.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

About RemoteHunter

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Customer Service Representative - June 2026 Start - Inbound Only

Dawn Staffing Solutions Inc. is one of the most trusted employment agencies specializing in Engineering and Manufacturing recruitment across the United States. With a team of highly skilled recruiters and an extensive talent network, we connect qualified professionals with leading companies — partnering with manufacturing and engineering clients across the U.S. to strengthen their workforce with top technical and operational talent.

As part of our recruitment process, we collaborate closely with both clients and candidates to ensure a seamless hiring experience and complete satisfaction. Our open-door culture promotes transparency, collaboration, and teamwork — creating a supportive and flexible environment where excellence thrives.

At Dawn Staffing Solutions Inc., we believe in building lasting partnerships — empowering businesses with top talent and helping professionals achieve their career goals.

Industry: Staffing and Recruiting
Company Size: 2-10 employees

Dawn Staffing Solutions Inc. (USA)

We are looking for **Customer Service Representative ** for one of our clients based in **Auburn Hills, MI.**

**Pay Rate: **$45k-$55k

**Shift: **1st Shift

**Responsibilities**

- Respond to customer inquiries via phone, email, and other communication channels

- Process orders, track shipments, and provide order updates

- Resolve customer concerns and escalate issues when necessary

- Maintain accurate customer records and documentation

- Coordinate with internal teams to ensure timely resolution of customer requests

**Qualifications**

- High school diploma or equivalent; associate or bachelor s degree preferred

- 3+ years of experience in customer service, administrative support, or related field within a manufacturing industry

- Strong verbal and written communication skills

- Excellent problem-solving and multitasking abilities

- Proficiency in MS Office and customer service software/CRM systems

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