Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 
Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 


Get to know us at www.genpact.com and on the following social handles:
X: https://twitter.com/genpact
Facebook: https://www.facebook.com/ProudToBeGenpact/
Instagram: https://www.instagram.com/genpact_global/
YouTube: https://www.youtube.com/@GenpactGlobal

* Beware of fake offers*
Genpact never requires applicants to pay to be part of our hiring process.
If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers

Industry: Business Consulting and Services
Company Size: 10,001+ employees

Genpact

Savvy Admin PROD

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

**Inviting applications for the role of Senior Process Associate for US institutional Retirement Contact Centre. **

**Training Requirements: **

You are required to pass the training certification criteria including- training assessments and defined performance parameters during On-the-Job Training period to qualify for production role. Leaves are discouraged during the training period; a stringent No leave policy applies (exception may be approved due to exceptional circumstances). Inability to meet these requirements could lead to termination of employment.

Please confirm if you agree to adhere to the training leave policy and understand that inability to meet the training certification criteria can lead to termination of employment.

**Shift Requirements **

Recommended : **Shift start window can be from 7:00 AM EST to 1:00PM EST **Associates may be required to work holidays or Overtime /Adjusted shift based on business requirements. Schedules are assigned at the end of the training period; changes may be made as required by the business:You will be scheduled for a 9-hour shift on a regular working day, which includes 1-hour of unpaid lunch and two paid 15 minutes breaks.

**Work from Home Requirements **

Min internet connectivity bandwidth required for this role is **100 MBPS+ (Satellite internet not acceptable) **. Employees are also required to take calls at a dedicated workspace with minimum distractions and background sounds to meet call center quality standards and ability to hardwire internet connection. Lack of access to these work from home requirements can impact performance. The organization is authorized to initiate separation if this requirement is not met

Please acknowledge that you have access to Internet connectivity, Work from home environment that meets the criteria to perform this role.

**Job Description: **

In this role, you will be responsible for talking to customer and helping them with queries related to retirement, benefits which typically includes the following responsibilities.

**Responsibilities **

• Handling customer queries regarding their benefits via phone – Requires to take at least ~ 40 – 60 calls in a day

• Demonstrate a solid understanding of various retirement plans such as 401(k), 403(b), 457, and stay updated on relevant regulations affecting the retirement business

• Respond to participant inquiries via phone (Primally) and chat regarding their retirement plans, including plan details, investment options, contributions, distributions, and rollovers.

• Assist participants with account maintenance, beneficiary updates, and plan enrollments. Ensure all transactions comply with plan provisions and regulatory requirements.

• Provide participants with information on plan features, benefits, and investment options. Help them understand their statements and the impact of their investment choices.

• Identify and resolve participant issues in a timely and efficient manner. Escalate complex cases to senior team members or supervisors as necessary.

• Assist plan sponsors with the administration of their retirement plans, including tasks such as contribution calculation, non-standard trading, participant financial activity, and other complex record-keeping functions

• Ensure that retirement plans adhere to all regulatory requirements, including IRS regulations, ERISA guidelines, and plan documents.

• Address participant inquiries regarding contribution limits, eligibility requirements, and retirement planning resources

• Assist with investment management activities, such as fund transfers, rebalancing, and implementing investment changes.

• Communicate with plan participants, and other stakeholders to address inquiries, resolve issues, and provide updates as needed.

• Maintain positive relationships with clients and ensure high levels of satisfaction with services provided

**Minimum Qualifications **

• Relevant retirement call center experience

• Minimum internet connectivity of 50MBPS+ and a quiet workspace free of distractions for call center Work from Home Role

• Flexibility to work shifts assigned by business based on call center hours of business operation.

**Preferred Qualifications/ Skills **

• Any Graduate

• Ability to be flexible and adapt to constantly changing priorities

• Proficiency in retirement plan record-keeping systems and Microsoft Office applications.

• Strong understanding of retirement plans, IRS regulations, and ERISA requirements.

• Microsoft Office proficiency, especially Excel

• Quality Lean/Process Improvement knowledge

• Ability to work under pressure in a dynamic environment

• Thirst for learning! Analytical thinking and ability to learn fast

• Ability to be pro-active and to think “creatively”

• Cultural Awareness in a diverse and international environment

**Why join Genpact? **

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything webuild

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

**Let’s build tomorrow together. **

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Call Center Specialist

Sundayy (Formerly Wiraa) makes job discovery feel less chaotic and more intentional. Instead of jumping between platforms, repeating the same steps, and getting lost in the process, everything is brought into one place so you can focus on what actually matters. No clutter, no confusion, just a clearer way to move forward.

Industry: Technology, Information and Internet
Company Size: 11-50 employees

Sundayy

**About The Company**

Optum is a leading global organization dedicated to delivering innovative healthcare solutions through technology and compassionate care. With a mission to help millions of people live healthier lives, Optum integrates data, pharmacy benefits, and healthcare services to improve health outcomes across diverse communities. The organization fosters a culture rooted in inclusion, collaboration, and continuous growth, providing employees with comprehensive benefits and ample career development opportunities. As part of the UnitedHealth Group family, Optum is committed to making a positive impact on society by advancing health optimization on a global scale.

**About The Role**

The Remote Customer Service Representative role offers an exciting opportunity to be part of a dynamic team dedicated to delivering exceptional service to healthcare members. This position is fully remote within the Central Time Zone, providing flexibility to work from home while supporting individuals with their healthcare needs. The successful candidate will handle 30-40 calls daily, offering guidance, answering inquiries, and resolving issues related to healthcare eligibility, claims, and payments. The role emphasizes compassionate communication, problem-solving, and building rapport with members and providers. Employees will undergo an 8-week virtual training program to develop the necessary skills and knowledge to excel in this role. The position operates on a full-time basis, Monday through Friday, with shifts scheduled during normal business hours, with occasional overtime as needed.

**Qualifications**

- High School Diploma or GED

- Must be 18 years of age or older

- Minimum of 1+ years of experience in a related environment utilizing phones and computers

- Familiarity with computer and Windows PC applications, including navigating complex systems

- Ability to successfully complete customer service training and demonstrate proficiency

- Flexibility to work full-time, Monday to Friday, during business hours of 8:00 am - 5:00 pm CST

**Preferred Qualifications**

- Healthcare industry experience

- Call center experience

**Responsibilities**

- Answer incoming calls from customers in a call center environment, identifying their needs and providing assistance

- Resolve customer issues on the first call whenever possible by navigating complex computer systems and databases

- Provide accurate information and answer questions in a positive and professional manner to foster strong relationships

- Ask relevant questions and actively listen to identify specific concerns or issues, documenting details accurately in systems

- Research complex issues across multiple databases and collaborate with support resources or escalate issues as needed

- Meet performance metrics related to efficiency, call quality, customer satisfaction, and attendance

- Maintain a high level of professionalism and integrity in all interactions, ensuring customer needs are met effectively

- Participate in ongoing training and development activities to enhance skills and knowledge

**Benefits**

- Comprehensive benefits package including health, dental, and vision insurance

- Incentive and recognition programs

- Stock purchase options and 401(k) retirement plan contributions

- Paid training and career development opportunities

- Flexible remote working environment

Equal Opportunity

UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. The organization is committed to creating an inclusive and diverse workplace where all employees can thrive. Additionally, UnitedHealth Group maintains a drug-free workplace policy, and candidates are required to pass a drug test prior to employment.

Customer Service Representative

Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world.

Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.

Tranzeal’s deep industry experience makes us the partner of choice for a growing number of Fortune 1000 companies, midsize enterprises and small businesses worldwide. Our reputation for on-time, on-budget delivery is earned from more than 25 years of successfully planning, deploying, maintaining and supporting  solutions for clients spanning a wide range of industries.

Industry: IT Services and IT Consulting
Company Size: 201-500 employees

Tranzeal Incorporated

🚨 **We’re Hiring! Call Center Representative **

📍**Location—Englewood, CO **

Are you passionate about helping patients and making a difference in healthcare? We’re looking for a **customer service representative **to join our team!

💡 **What You’ll Do: **

✔️ Handle inbound/outbound calls with patients, providers, and insurance carriers

✔️ Resolve claim denials, rejections, and underpayments

✔️ Submit appeals and navigate payer web portals

✔️ Provide excellent customer service with compassion and professionalism

🛠 **What We’re Looking For: **

- Call center or customer service experience (healthcare preferred)

- Knowledge of billing/collections/denial management a plus

- Proficient in Microsoft Office & strong typing skills

- High School Diploma required; Associate/Bachelor’s preferred

Call Center Representative

On July 1, 2021, Banner Química fully integrated into IMCD.

IMCD is a global leader in the distribution and formulation of speciality chemicals and ingredients, providing solutions to its partners.

Across eight Business Groups*, its market specialists collaborate with suppliers and customers to help co-formulate solutions that embrace industry trends. With a global presence across EMEA, Asia-Pacific and Americas, IMCD offers a range of comprehensive product portfolios.

Listed at Euronext, Amsterdam (IMCD), IMCD realised revenues of EUR 2,775 million in 2020 with nearly 3,300 employees in over 50 countries on 6 continents. IMCD's dedicated team of technical and commercial experts work in close partnership to tailor best in class solutions for around 50,000 customers and a diverse range of world class suppliers.

For us and for you, we are creating a world of opportunity.

*Our business groups are Home Care and I&I, Beauty & Personal Care, Food & Nutrition, Advanced Materials, Coatings & Construction, Pharmaceuticals, Lubricants & Energy and Synthesis.

Industry: Fabricación de productos químicos
Company Size: De 11 a 50 empleados

Banner Química, an IMCD company

**Customer Service Representative**

IMCD US is seeking a customer-focused Customer Service Representative to join our team in the Westlake, OH office. This role is responsible for accurate order processing, proactive customer communication, and cross-functional coordination to ensure a seamless customer experience. The ideal candidate is detail-oriented, solutions-driven, and committed to exceeding customer expectations in a fast-paced, collaborative environment.

**Company Background**

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

The Customer Service Representative is responsible for accurate and timely entry of customer orders shipping from IMCD US warehouses or directly from principals and acknowledgements thereof, provide pricing information upon request, arrange special freight where required, provide tracking information upon request, process of returned material authorizations, timely processing of credit memos, incident reports, and ongoing upkeep of customer comments specific to individual requirements.  Committed to the overriding goal of ensuring we meet or exceed our customer’s expectations by providing solutions, exploring opportunities for process improvements, and demonstrating commitment to building a better organization.

**Successful Candidates Will Be Responsible To**

Order Entry in ERP System (JDE – JD Edwards)

Order Management

Date management

Customer follow up

Follow up on warehouse shipments

Principal follow up

Product tracking

Ability to build and sustain a supportive relationship with assigned Key Customer Accounts

Processes credit memo and RGA/RMA as required

Attend and participates in weekly alignment meetings and monthly department meetings

Strong ability to develop and maintain working relationships with other IMCD departments and entities, to ensure customer success and satisfaction

Ability to be professional with external and internal communications via email and phone

Advocate policy and process improvements to enhance overall customer and employee satisfaction

Assist supervisor with NCRs in Sales Force; conduct an initial review and facilitate action or communication as needed. Investigate and identify root causes of customer issues and NCR’s, providing feedback to supervisor to drive continuous improvement. (as requested)

**Skills**

Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner

Ability to multitask and switch focus quickly

Ability to think independently and be resourceful

Deadline-driven, detailed oriented, and conscientious

Must possess good organizational skills and the ability to think strategically

Proficient with common computer programs, including Microsoft Office

Excellent written and verbal communication skills

**Required Qualifications**

Associate degree or three years equivalent call center experience

Customer service experience

Computer experience

**Qualifications**

**Desired Qualifications:**

Bachelor’s degree

Experience in a fast-paced environment

**Competencies**

Business Acumen

Problem Solving/Analysis

Customer/Client Focus

Communication Proficiency

Teamwork Orientation

**Supervisory Responsibility**

This position has no supervisory responsibilities.

**Work Environment**

This job currently operates on a hybrid schedule rotating between in-office and remote work environments. This role routinely uses standard office equipment.

**Position Type/Expected Hours of Work**

This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

**Travel**

No travel is expected for this position.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**IMCD Offers**

If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.

What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.

And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.

Industry: Restaurants
Company Size: 10,001+ employees

Domino's

**Job Description**

**ABOUT THE JOB**

Imagine yourself with a job with

flexible hours, competitive pay, a fun environment, did we mention

flexible hours? We're already imagining you in that job, right now.

We're imagining that because right now we're looking for

Customer Service Representatives - the people who answer the phone

and make pizzas. Want to hear more?

Customer Service Rep(05517) - 2922 Bragg Blvd.

The Arizona Small Business Association (ASBA) is THE VOICE for small business in Arizona, dedicated to promoting success for entrepreneurs, the business community and economic growth in our region. ASBA provides effective resources for business of all sizes with fewer than 500 employees, including education and mentoring opportunities, professional connections, and support resources through our strategic partners. We have a pulse on the business landscape, the issues and initiatives that affect small businesses and work diligently to advocated for legislation and regulation that supports a pro-business environment. Representing businesses across Arizona, ASBA empowers its members and promotes a thriving small business community.

Industry: Non-profit Organization Management
Company Size: 2-10 employees

Arizona Small Business Association - ASBA

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

**Description**

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

**Position Summary**

CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.

**Position Overview**

- Schedule: Monday-Friday 11:00AM-7:30PM EST

- Schedules subject to change at any time with advanced notice due to business need.

- Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment.

- Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST.

**What You Will Do**

- Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.

- Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member.

- Anticipates customer needs.

- Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.

- Performs financial data maintenance as necessary.

- Explains member's rights and responsibilities in accordance with contract.

**Workspace Requirements**

- Must have a quiet/secure workspace in your home.

- Recommended Technical requirements when obtaining your own residential internet service.

- Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).

- Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.

- Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.

**Required Qualifications**

- 1+ years of experience in a healthcare, call center environment.

- Experience using Microsoft Office products' specifically Excel, Outlook, and Word.

**Preferred Qualifications**

- Previous Behavioral Health, Medical, or Insurance background.

- Experience working from home in a remote role.

**Education**

- High School Diploma or GED.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

**The Typical Pay Range For This Role Is**

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great Benefits For Great People**

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)

The Kansas Turnpike Authority moves Kansas forward by operating a safe, reliable and customer-valued turnpike system in a fiscally responsible, businesslike manner. As an independent instrument of the state, it performs an essential government function, specifically providing toll-supported transportation services.

The Turnpike was planned and constructed prior to the federal Interstate highway system. Federal planners later designated the Turnpike as Interstate highway rather than building parallel roads, saving millions of dollars. 

The KTA has never received any federal or state tax dollars. Maintenance and operations are funded from tolls, which also support repayment of revenue bonds used to fund capital improvements. Some additional revenue is received through non-tolling sources such as leases and other contractual agreements. 

Millions in motor fuel and sales tax collected from the Turnpike’s six service areas is paid each year to the state of Kansas for use unrelated to the Turnpike. The Turnpike’s 236 miles of Interstate roadway generate federal aid that is used by the state of Kansas. This additional federal aid goes into the state highway fund to help fund other Kansas transportation needs.

Industry: Truck Transportation
Company Size: 201-500 employees

Kansas Turnpike Authority

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13573547

**Definition and Examples of Work**

-  Opens and maintains K-TAG accounts including: issuing and replacing

K-TAGs, accepting all types of payments, and providing receipts.

-  Works within the K-TAG database to assign ID numbers to customer

accounts.

-  Receives K-TAGs from customers, mail, etc., and prepares them for

return to the manufacturer or for recycling.

-  Assists K-TAG and non-K-TAG customers with violation inquiries,

resolution, and processing of payments.

-  Processes payments for customer accounts in compliance with credit

card handling procedures.

-  Communicates directly with the customer in-person, via phone, email

and/or mail to resolve all questions, issues, complaints, billing

errors, etc.

-  Problem solves with the customer to identify why the customer has an

issue and provide a solution in an efficient manner.

-  Maintains KTA system knowledge to assist in customer service

inquiries, including construction KTA changes and location-specific

information.

-  Recognizes and alerts the supervisor of trends in customer calls.

-  Additional duties may be assigned as business needs require.

**Latitude and Impact of Position**

This position works independently and as part of a team, including

providing input and problem solving with others to complete tasks. Most

assigned duties are consistent from day to day. Negotiation and

persuasion is used with internal and external customers and vendors on a

daily basis. Decision making is typically done independently within

established company guidelines. Successful completion of job tasks

significantly impacts customer satisfaction and external company image.

**Work Environment**

The work environment described here is representative of the general

work environment for the position. Reasonable accommodations may be made

**To Enable Individuals With Disabilities To Perform The Essential**

functions.

-  The position works in a limited access call center environment in

which multiple employees work in an open workspace setting and a

general office environment in which customers may enter the facility

within established business hours.

-  Must be able to focus on current customer with background noise and

others talking in close proximity.

-  Office temperatures are standard, and individuals may need to adjust

for cold or heat per personal preference.

-  Must work without access to personal communications equipment such

as cell phone, camera, tablet or other.

-  Use of computer and general office equipment such as printers,

scanners is required.

**Physical requirements**

The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

**Individuals With Disabilities To Perform The Essential Functions.**

-  Ability to sit (or stand) for long periods of time (continuous)

-  Must be able to stand for periods of time when processing mail.

-  Frequent bending, twisting or turning within work area.

-  Must be able to see up close to be able to visualize computer screen

(continuous)

-  Must be able to hear the customer, including assessing their

tone/demeanor and distinguishing sound tones (continuous)

-  Occasional kneeling, squatting and reaching overhead.

-  Must occasionally climb or balance on stairs or a ladder.

**Other Requirements**

-  May work occasional overtime to accommodate call volumes.

-  Must pass background check.

-  Must pass credit check.

-  Work schedules may be adjusted to meet customer service and call

demands, including extended hours or Saturday work.

- The Kansas Turnpike Authority is an equal and affirmative ction

employer. We provide all employees and applicants for employment with

equal employment opportunities without regard to race, color, religion,

gender, age, national origin, sexual orientation, gender identity,

citizenship, immigration status, marital status, military status, any

covered veteran status, disability status, genetic information,

caregiving responsibilities or any other basis prohibited by law.*

Danfoss engineers solutions that increase machine productivity, lower energy consumption, enable electrification, and reduce emissions.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and on- and off-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, Power-to-X, heat recovery, as well as contribute to district-energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.

Industry: Industrial Machinery Manufacturing
Company Size: 501-1,000 employees

Danfoss India

**Job Description**

Customer Service Representative

Req ID: 49289

Job Location (s): Ames, IA, USA

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Category: Supply Chain and Operations

Work Location Type: Hybrid

**The Impact You'll Make**

Are you someone who can deliver exceptional customer service in a collaborative and fast-paced environment? Danfoss is seeking a **Customer Service Representative ** to join our team. This position will serve as the primary point of contact for customers, ensuring timely communication, accurate order management, and proactive support.

In this role, you will work closely with Sales Account Managers, plant personnel, and internal teams to deliver outstanding service and drive continuous improvement. Success will be measured by your ability to build strong customer relationships and efficiently manage multiple processes while maintaining accuracy and responsiveness.

**What You’ll Be Doing**

Responsibilities for this position include, but are not limited to, the following:

- Serve as the primary customer contact, providing timely updates and resolving inquiries via email, phone, and customer portals

- Manage customer orders, ensuring accuracy and on-time processing

- Collaborate with Sales, Manufacturing/Plant teams, and Customer Service colleagues to meet customer expectations

- Utilize ERP, CRM, pricing systems, and EDI reporting tools to support customer needs and provide informed recommendations

- Proactively address customer concerns and escalations, partnering with leadership to promote quality and continuous improvement

- Handle multiple customer requests and processes simultaneously while maintaining strong attention to detail and organization

**Required Qualifications**

**What We're Looking For**

- High School Diploma or GED required (some college preferred)

- Minimum of 3 years of experience in a customer service role

- Strong written and verbal communication skills

**Preferred Qualifications**

- Experience in a manufacturing environment or working closely with sales/manufacturing teams

- Familiarity with SAP or similar ERP systems

- Demonstrated experience improving processes and delivering excellent customer service

- Proven track record of collaboration across functions and contributing to continuous improvement initiatives

**Job Criteria**

- Strong customer-focused mindset with a passion for helping others

- Ability to multitask and manage multiple priorities in a fast-paced environment

- Excellent organizational skills and attention to detail

- Strong problem-solving abilities and proactive approach to resolving issues

- Active listening skills with the ability to build positive relationships with customers and colleagues

- Self-motivated with a willingness to learn and grow professionally

- Positive, enthusiastic attitude that contributes to a professional and enjoyable work environment

**What You'll Get From Us**

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

We are excited to offer you the following benefits with your employment:

Bonus system

Paid vacation

Retirement plan

Flexible working hours

Personal insurance

Opportunity to join Employee Resource Groups

State of the art virtual work environment

Employee Referral Program

**Ready to Make a Difference?**

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support.

Industry: Translation and Localization
Company Size: 1,001-5,000 employees

TransPerfect Connect

**TransPerfect Is More Than Just a Job…**

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

**Location: ****1725 W. Greentree Dr. #101, Tempe, AZ 85284**

- Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more!

- Career Advancements

- Newly Renovated Corporate Office in the Phoenix Ahwatukee Area

- State of the Art Game Room

- Superior Employee Engagement Program

Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSR manages calls for a Third-Party Claims Administrator. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

- Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects

- Communicates effectively, read FAQs verbatim and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed

- Documents all calls appropriately, and follows all procedures as dictated by policy and procedures

- Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor

- Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively

- Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor

- Attends all scheduled training as required

- Accomplishes other general tasks as required or necessary

**Qualifications**

- High School Diploma or General Equivalency Diploma required; 18 years or older

- 6 months - 1 year of Customer Service experience, or Call Center experience, and desktop applications experience

- Typing 35-40 WPM

- Schedule Flexibility

- Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy

- Ability to deal with customers from diverse backgrounds

- Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy

- Quality Customer Service Skills

- Ability to handle escalated calls, with empathy and professionalism

- Decision making and problem-solving skills

- Excellent time management skills

**TransPerfect Connect (TPC) **is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions.

**TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law. **

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. 

Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. 

Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. 

Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles.  

Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).

Industry: Motor Vehicle Manufacturing
Company Size: 5,001-10,000 employees

Copart

~~Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.~~

**About The Role**

We are seeking a detail-oriented and professional **Call for Release-Customer Service Representative ** to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment.

**Internal Applicants make sure you inform your direct manager you are interested in this role!**

**What You’ll Be Doing**

- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.

- Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal.

- Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.

- Stay organized by keeping accurate notes in the system about each vehicle and all interactions.

- Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.

- Participate in weekly team meetings via Teams, where we’ll stay connected and collaborate.

- Follow all Copart policies and guidelines to ensure quality and consistency in your work.

- Help out with other tasks or assist teammates as needed.

- Perform other duties as assigned by management.

**What We’re Looking For**

- Minimum of one year office support experience in a customer service role.

- High school diploma or GED

- Great communication skills – you’re comfortable speaking on the phone and writing clear, concise messages.

- Typing speed of 45 WPM and familiarity with basic 10-key.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

- Strong attention to detail, great problem-solving skills, and the ability to multitask.

- A professional virtual appearance with a quiet, distraction-free workspace.

- Bilingual skills are a plus.

- Must be able to work occasional overtime.

- Office equipment will be provided to help you succeed in your role.

**Why You’ll Love Working With Us**

- 100% remote work with company-provided equipment.

- Clear, achievable performance goals with daily feedback to help you succeed.

- Weekly team meetings to keep you connected and support.

- A collaborative, friendly virtual team where everyone’s success matters.

**Pay: ** $16.04 - $22.00 hourly

For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly

**Benefits Summary**

-  Medical/Dental/Vision

-  401k plus a company match

-  ESPP - Employee Stock Purchase Plan

-  EAP - Employee Assistance Program (no cost to you)

-  Vacation & Sick pay

-  Paid Company Holidays

-  Life and AD&D Insurance

-  Discounts

**WA Benefits Summary**

~~Along with many other employee benefits.~~

- Medical/Dental/Vision

- 401k plus a company match

- ESPP - Employee Stock Purchase Plan

- EAP - Employee Assistance Program

- 10 Vacation days per year

- 7 Paid Company Holidays

- Life and AD&D Insurance

~~At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.~~

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

- E-verify Participation

- Right to Work

Call for Release - Customer Service Representative (Northeast) Remote

At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself. Our experienced team is here to help you identify the best strategy for your business, be it online or offline. We are committed to helping you reach your goals and build a long-term relationship with you.

From creative campaigns to engaging content, our team works to ensure that you get the most out of your advertising dollars. We want to help you succeed and reach your goals, so contact us today to get started

Industry: Advertising Services
Company Size: 11-50 employees

Platinum Coastal Group

We are currently seeking a dependable and personable Customer Service Representative to join our in-office team. As the first point of contact for customers visiting our location, you will play an important role in delivering a welcoming and solution-focused experience. From answering questions to resolving concerns, your support will help strengthen customer satisfaction and long-term relationships.

The ideal candidate enjoys interacting with people, communicates confidently, and is motivated to grow professionally. You’ll collaborate with colleagues across departments to ensure every customer receives timely and effective assistance.

**Primary Responsibilities**

- Welcome customers in person and provide knowledgeable support regarding products and services.

- Offer clear and accurate information about pricing, features, and company offerings.

- Handle customer inquiries and resolve issues efficiently and courteously.

- Maintain a professional and positive approach during all interactions.

- Record customer conversations, updates, and resolutions accurately in company systems.

- Conduct follow-ups when necessary to confirm complete issue resolution.

- Refer more complex matters to the appropriate department as needed.

- Assist customers with purchases, modifications, returns, or cancellations.

- Gather and communicate customer feedback to leadership.

- Attend training sessions to stay informed about products, services, and policies.

- Collaborate with team members to consistently deliver high-quality service.

- Monitor recurring questions or concerns and share insights for improvement.

- Remain informed about current promotions, updates, and operational procedures.

- Support in-store promotional efforts and help communicate special offers.

- Contribute to a supportive, team-oriented workplace environment.

**Qualifications & Skills**

- High school diploma or equivalent required; additional education is an asset.

- Previous experience in a customer-facing role preferred but not required.

- Strong written and verbal communication abilities.

- Comfortable learning new software systems and service tools.

- Ability to manage multiple tasks while staying organized.

- Effective problem-solving skills with a solutions-driven approach.

- Capable of working independently as well as part of a team.

- Dependable, punctual, and professional in high-pressure situations.

- Flexible schedule, with occasional weekend or holiday availability if needed.

- Willingness to participate in continued training and development.

- Enthusiastic attitude with a genuine commitment to customer care.

Skills: customer satisfaction,customer service,communication

The Blount Partnership is a 501c6 non-profit organization. Our members help provide opportunities for small business, corporate locations, manufacturing, technology commercialization, leisure travel, and corporate retreats. 

Our goal is to ensure our community continues to enjoy a robust economy and opportunities to live an unrivaled quality of life.

Industry: Non-profit Organizations
Company Size: 11-50 employees

Blount Partnership

Customer Service Representatives

-  $17/hour

Express Employment Professionals is currently recruiting for multiple Customer...

Full time / Part Time FRONT DESK $16-18/Hr (No Experience Needed)

XPO provides world-class transportation solutions to the most successful companies in the world. We have a high-energy team around the globe focused on being the best in the industry. Given the scope of our business, there are opportunities to do satisfying work in many different fields, and at all levels of experience. If you’re ready to move the world forward, we’d like to invest in you. (NYSE: XPO)

Industry: Truck Transportation
Company Size: 10,001+ employees

**What you’ll need to succeed as a Customer Service Representative at XPO**

Minimum qualifications:

- 2 years of customer service experience

- Strong computer, typing and 10-key skills

- Experience with Microsoft Office

- Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

- Transportation experience

- Excellent verbal and written communication skills

****

**About the Customer Service Representative job**

Pay, benefits and more:

- Pay starts at $22.10

- Shift: Afternoon(12pm - 8:30pm)

- Full health insurance benefits on day one

- Life and disability insurance

- Earn up to 13 days PTO your first year

- 9 paid company holidays

- 401(k) option with company match

- Education assistance

What you’ll do on a typical day:

- Bill shipments according to applicable tariffs and pricing agreements

- Recognize and resolve documentation errors

- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions

- Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing

- Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

- Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

**About XPO**

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

RFL is a Hubbell Power Systems brand that provides power line communication equipment and protection solutions, relaying products, application support, and customized systems. RFL electronics serve a variety of industries, including electrical utilities, oil & gas markets, railroad and transportation, government agencies, and engineering and consulting firms.  
In addition to power line communication equipment, RFL offers technical services such as project management and specification, system design, commissioning, and training.

Industry: Telecommunications
Company Size: 51-200 employees

RFL (A Hubbell Power Systems, Inc. Brand (USA))

Apply now »

**Date: **May 20, 2026

**Location: ** Greenville, SC, US, 29615 Archdale, NC, US, 27263 Arden, NC, US, 28704

**Company: ** Hubbell Incorporated

**Job Overview**

The Customer Service Representative II is an experienced customer support professional responsible for managing customer inquiries, resolving issues, and supporting team and department service goals. This role requires strong communication skills, the ability to work independently under moderate supervision, and collaboration with internal teams to ensure timely and accurate order fulfillment while maintaining high levels of customer satisfaction.

Hybrid – Remote on Mondays and Fridays; in-office Tuesday through Thursday

A Day In The Life

- Respond to customer inquiries, concerns, and complaints via phone, email, and other service channels

- Provide accurate information regarding products, policies, procedures, order status, and inventory availability

- Process customer orders, changes, and cancellations with attention to detail

- Identify alternative or substitute products when requested items are unavailable

- Track and meet service-level expectations, including responsiveness and follow‑up

- Collaborate with Sales, Marketing, Quality, Manufacturing, and Operations to resolve customer’s order issues

- Communicate special order requirements such as expedited shipping, delivery constraints, and unique customer needs to ensure accurate fulfillment

- Support team and maintain accurate documentation within SAP and Salesforce

- Provide research and problem‑solving to resolve customer inquiries, issues, and discrepancies in a timely and accurate manner

What will help you thrive in this role?

- Associate degree or equivalent combination of education and experience

- Minimum of 2–3 years of customer service experience in a business or call center environment

- Ability to manage a high volume of inquiries across multiple channels

- Microsoft Office: Excel and Word preferred

- Salesforce experience preferred

- SAP experience preferred

**Hubbell Incorporated**

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

**Hubbell Electrical Solutions**

Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

**Nearest Major Market: **Greenville

**Nearest Secondary Market: **South Carolina

**Job Segment: ** ERP, SAP, Telecom, Telecommunications, Technology

Apply now »

Customer Service Rep

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.  

A part of the Tata group, India's largest multinational business group, TCS has over 603,305 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com   

*Caution against fraudulent job offers*: TCS doesn't charge any fee throughout the recruitment process. Refer here: on.tcs.com/3i9X5BU

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Tata Consultancy Services

**Position: Customer Service Representative **

**Location: San Antonio, TX (Onsite) **

**Duration: FTE/ Direct Hire **

**Job Description: **

The Customer Service Representative plays a key role in supporting the life insurance application process. This position is responsible for contacting applicants to schedule medical examinations and ensuring smooth workflow handoff to Case Associates and Underwriters once appointments are confirmed. The representative will provide exceptional customer service while maintaining accuracy, efficiency, and compliance throughout the process.

**Key Responsibilities **

- Applicant Engagement & Welcome Calls

- Make professional, courteous welcome calls to life insurance applicants.

- Provide clear guidance on next steps in the application process and respond to initial questions.

- Application & Case Review

- Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements.

- Identify missing information or requirements and take appropriate action to support timely case progression.

- Outbound Communication & Scheduling Support

- Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors.

- Offer support and resources to help applicants complete outstanding requirements.

- Underwriting & Workflow Support

- Work closely with Underwriters and Case Associates to expedite case closures.

- Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams.

**Qualifications & Skills **

- Strong telephone communication skills with a professional and friendly demeanor.

- Excellent interpersonal, verbal, and written communication abilities.

- Ability to follow conversation flows and document interactions accurately and thoroughly.

- Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment.

- Familiarity with life insurance processes preferred.

**Salary Range:: **$38,000 - $43,000 per year

As the largest state-chartered savings bank in New York, with over $16.8B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, pregnancy and lactation accommodations, arrest or conviction records, credit history, caregiver, domestic violence victim status, national origin, disability, age, immigration or citizenship status, marital status, military and/or veteran status, or any other Federal or State legally-protected classes.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Apple Bank

Bronx, NY (Fordham)

Salary Range: $21.98/hr - $32.97/hr

The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions.

The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations.

**Essential Duties & Responsibilities**

- Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.

- Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.

- Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.

- Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.

- Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.

- Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).

- Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.

- Ensure accurate new account record keeping practices and perform timely follow-up as needed.

- Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.

- Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to.

- Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers.

- Build and maintain technical and professional knowledge by attending educational workshops.

- Perform additional duties as requested.

**Skills, Education, & Experience**

- High School Diploma or GED required.

- Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative.

- General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.

- Prior experience in fostering and developing strong customer relationships.

- Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.

- Display willingness to be cross trained in other branch functions.

- Excellent problem-solving skills with the ability to provide solutions to customer issues.

- Must present a confident, professional, and positive demeanor to customers.

- Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills.

- Strong organizational skills and detailed oriented.

- Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint).

- Display sound judgment and discretion when utilizing confidential information.

- Weekend work and extended hours or filling in at neighboring branch locations may be required.

- Mandatory training may require occasional travel.

Visa sponsorship not available.

~~We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. ~~

Universal Banker- Fordham

RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities.

Industry: Software Development
Company Size: 11-50 employees

RemoteHunter

About Our Client

The organization is a mission-driven provider in the customer service and support sector, specifically dedicated to assisting the Veteran community. By operating a fully remote inbound call center, they address the challenge of providing accessible, responsive, and respectful support to those who have served. The program is built on a foundation of empathy and excellence, fostering a supportive environment for employees that directly translates into high-quality care for Veterans across the country.

About the Opportunity

The Customer Service Representative is a critical frontline role responsible for being the voice of support for Veterans. Working in a fully remote environment, you will handle inbound inquiries, providing accurate information and compassionate solutions. This position is essential for maintaining the organization’s high standards of service, ensuring every caller feels heard and helped. This is a structured role with a set schedule, perfect for individuals who are disciplined, service-oriented, and eager to make a tangible difference from their home office.

Responsibilities

- Inbound Support: Answer incoming calls promptly and assist Veterans with various inquiries and service needs.

- Empathetic Service: Approach every interaction with a positive, understanding, and patient demeanor.

- Problem Resolution: Actively listen to customer concerns and work diligently to find and implement effective solutions.

- Documentation: Maintain high levels of accuracy by documenting all call details and actions taken within the internal system.

- Relationship Building: Develop positive rapport with a diverse group of callers, ensuring a respectful experience for all.

- Operational Commitment: Ensure end-of-day coverage by handling all calls remaining in the queue, which may occasionally require overtime.

- Administrative Tasks: Perform additional support tasks as assigned to improve overall team efficiency.

Requirements

- Citizenship: Must be a U.S. Citizen (work sponsorship is not available).

- Documentation: Must possess two valid forms of ID; one must be a REAL ID or a valid U.S. Passport.

- Clearance: Ability to obtain and pass a mandatory VA government background check.

- Experience: At least one year of call center experience is preferred.

- Skills: Strong verbal and written communication skills; proficiency with standard office software and equipment.

- Attributes: Exceptional attention to detail and the ability to work effectively both independently and as part of a collaborative remote team.

Compensation & Benefits

Compensation

- Total Hourly Pay: $21.97/hour.

- ~~Base Pay: ~~ $17.20/hour.

- ~~Health & Wellness Benefit: ~~ $4.77/hour (available for up to 40 hours per week).

- ~~Note: Pay rates may increase depending on specific geographic location and VA compliance requirements. ~~

Benefits & Perks

- Remote Work: Fully remote opportunity with all necessary computer equipment provided.

- Health: Comprehensive medical, dental, and vision insurance plans.

- Retirement: 401(k) with employer matching.

- Time Off: Paid time off, sick leave, and 11 paid holidays annually.

- Growth: Paid training programs, tuition assistance, and clear opportunities for internal advancement.

- Culture: Employee support programs and a professional, business-casual remote work environment.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

About RemoteHunter

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

Customer Service Representative - June 2026 Start - Inbound Only

Dawn Staffing Solutions Inc. is one of the most trusted employment agencies specializing in Engineering and Manufacturing recruitment across the United States. With a team of highly skilled recruiters and an extensive talent network, we connect qualified professionals with leading companies — partnering with manufacturing and engineering clients across the U.S. to strengthen their workforce with top technical and operational talent.

As part of our recruitment process, we collaborate closely with both clients and candidates to ensure a seamless hiring experience and complete satisfaction. Our open-door culture promotes transparency, collaboration, and teamwork — creating a supportive and flexible environment where excellence thrives.

At Dawn Staffing Solutions Inc., we believe in building lasting partnerships — empowering businesses with top talent and helping professionals achieve their career goals.

Industry: Staffing and Recruiting
Company Size: 2-10 employees

Dawn Staffing Solutions Inc. (USA)

We are looking for **Customer Service Representative ** for one of our clients based in **Auburn Hills, MI.**

**Pay Rate: **$45k-$55k

**Shift: **1st Shift

**Responsibilities**

- Respond to customer inquiries via phone, email, and other communication channels

- Process orders, track shipments, and provide order updates

- Resolve customer concerns and escalate issues when necessary

- Maintain accurate customer records and documentation

- Coordinate with internal teams to ensure timely resolution of customer requests

**Qualifications**

- High school diploma or equivalent; associate or bachelor s degree preferred

- 3+ years of experience in customer service, administrative support, or related field within a manufacturing industry

- Strong verbal and written communication skills

- Excellent problem-solving and multitasking abilities

- Proficiency in MS Office and customer service software/CRM systems

EsquireTek automates legal written discovery with groundbreaking AI-powered technology. Hours previously spent conducting interviews, preparing response shells and adding objectives are now reduced to seconds. 

Revolutionize your discovery workflow with automation and step into the future.

Industry: Legal Services
Company Size: 11-50 employees

EsquireTek

Discovery Call Specialist**– Discovery Response Team **

**$55,000–$65,000 | Remote **

**Company: ** EsquireTek

**Location: ** Remote (U.S.)

**Department: ** Quality Assurance

**Reports To: ** QA Manager / QA Senior Manager

**About the Role **

We’re hiring a **Discovery Call Specialist ** to support law firms by conducting client interviews and gathering information needed for litigation discovery.

This role is ideal for candidates who prefer **non-traditional hours **, including evenings and weekends, while working remotely in a structured, professional environment.

You will not provide legal advice. Your responsibility is to guide clients through structured questions and document their responses accurately.

**Schedule **

- Evenings and weekends required

- Flexible weekday availability is a plus

**What You’ll Do **

**Client Outreach & Scheduling **

- Reach out to clients to schedule interviews

- Conduct discovery calls during evening/weekend hours

- Track outreach attempts and maintain documentation

**Client Interviews & Documentation **

- Walk clients through structured questionnaires

- Record responses clearly and accurately

- Identify and flag missing or inconsistent information

**Case Awareness **

- Review basic case details prior to calls

- Ensure all required information is collected

**Collaboration **

- Partner with internal teams to support discovery preparation

- Escalate issues when needed

**Compliance **

- Maintain confidentiality and follow data security protocols

- Stay within administrative scope (no legal advice)

**What You Bring **

**Required **

- 1–3 years in client intake or legal support

- Strong communication skills, especially over the phone

- Detail-oriented and organized

- Comfortable handling sensitive conversations

- Able to work evenings and weekends consistently

- Bilingual in Spanish

**Preferred **

- Experience with litigation or discovery

- Familiarity with legal questionnaires or document collection

- Experience with EsquireTek or similar tools

- AI prompting familiarity

- Paralegal certificate or related training

**Work Environment **

- Fully remote

- Phone and video-based client interactions

- Cloud-based systems

**Why EsquireTek **

- Work at the intersection of law and technology

- Remote-friendly environment

- Opportunity to grow with a scaling legal tech company

📩 Apply by emailing your resume to **info@esquiretek.com **

Subject line: Discovery Call Specialist ~~– [Your Name] ~~

Discovery Call Specialist / Paralegal

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