Discovery Call Specialist / Paralegal
2 - 5 years
Arizona, United States
Full-time
Remote
1 month ago
About the role
Discovery Call Specialist– Discovery Response Team
$55,000–$65,000 | Remote
Company: EsquireTek
Location: Remote (U.S.)
Department: Quality Assurance
Reports To: QA Manager / QA Senior Manager
About the Role
We’re hiring a Discovery Call Specialist to support law firms by conducting client interviews and gathering information needed for litigation discovery.
This role is ideal for candidates who prefer non-traditional hours , including evenings and weekends, while working remotely in a structured, professional environment.
You will not provide legal advice. Your responsibility is to guide clients through structured questions and document their responses accurately.
Schedule
What You’ll Do
Client Outreach & Scheduling
Client Interviews & Documentation
Case Awareness
Collaboration
Compliance
What You Bring
Required
Preferred
Work Environment
Why EsquireTek
📩 Apply by emailing your resume to [email protected]
Subject line: Discovery Call Specialist – [Your Name]
$55,000–$65,000 | Remote
Company: EsquireTek
Location: Remote (U.S.)
Department: Quality Assurance
Reports To: QA Manager / QA Senior Manager
About the Role
We’re hiring a Discovery Call Specialist to support law firms by conducting client interviews and gathering information needed for litigation discovery.
This role is ideal for candidates who prefer non-traditional hours , including evenings and weekends, while working remotely in a structured, professional environment.
You will not provide legal advice. Your responsibility is to guide clients through structured questions and document their responses accurately.
Schedule
- Evenings and weekends required
- Flexible weekday availability is a plus
What You’ll Do
Client Outreach & Scheduling
- Reach out to clients to schedule interviews
- Conduct discovery calls during evening/weekend hours
- Track outreach attempts and maintain documentation
Client Interviews & Documentation
- Walk clients through structured questionnaires
- Record responses clearly and accurately
- Identify and flag missing or inconsistent information
Case Awareness
- Review basic case details prior to calls
- Ensure all required information is collected
Collaboration
- Partner with internal teams to support discovery preparation
- Escalate issues when needed
Compliance
- Maintain confidentiality and follow data security protocols
- Stay within administrative scope (no legal advice)
What You Bring
Required
- 1–3 years in client intake or legal support
- Strong communication skills, especially over the phone
- Detail-oriented and organized
- Comfortable handling sensitive conversations
- Able to work evenings and weekends consistently
- Bilingual in Spanish
Preferred
- Experience with litigation or discovery
- Familiarity with legal questionnaires or document collection
- Experience with EsquireTek or similar tools
- AI prompting familiarity
- Paralegal certificate or related training
Work Environment
- Fully remote
- Phone and video-based client interactions
- Cloud-based systems
Why EsquireTek
- Work at the intersection of law and technology
- Remote-friendly environment
- Opportunity to grow with a scaling legal tech company
📩 Apply by emailing your resume to [email protected]
Subject line: Discovery Call Specialist – [Your Name]
Skills
LegalLegal Services