At Wisehub, we strive to empower emerging and established healthcare practices to optimize their operations, enhance profitability, and manage costs effectively. Additionally, we specialize in establishing foundational frameworks and streamlined processes for innovative treatments such as Transcranial Magnetic Stimulation (TMS) and Esketamine, ensuring our clients stay at the forefront of cutting-edge mental health care.

Industry: Hospitals and Health Care
Company Size: 2-10 employees

Wisehub

Savvy Admin PROD

**Operations & Workforce Development Manager ** ~~Healthcare Services | Part-Time | Hybrid | 1099 Contractor ~~

We're a growing healthcare consulting, management, and staffing company — the kind that actually rolls up its sleeves. We help medical practices run more smoothly by handling things like remote administrative support, medical billing, credentialing, and operational consulting. It's meaningful work, and we're building a team that takes pride in it.

Right now, we're looking for someone who genuinely thrives on building structure out of chaos. If you're the person who sees a messy process and immediately starts sketching out how to fix it — we should talk.

**What you'll actually be doing: **

You'll be the operational backbone of our team — keeping workflows on track, bringing the right people on board (locally and internationally), and making sure our clients feel taken care of. Day-to-day, that looks like managing internal operations, leading recruiting and hiring efforts, overseeing onboarding and training, and working closely with leadership on planning and systems improvement. You'll also help put quality control measures in place and coordinate across client accounts.

It's a hands-on role, and no two days will look exactly the same.

**You're probably a great fit if you: **

- Have a background in healthcare operations and know how the industry works

- Have experience recruiting and hiring — especially for remote or international roles

- Are the kind of leader people actually want to follow

- Know your way around medical billing or credentialing (a plus, not a dealbreaker)

- Are comfortable managing remote teams and keeping everyone aligned across time zones

- Are organized to a fault and genuinely enjoy building systems that last

**A few logistics: **

This is a part-time position — roughly 2 to 3 hours per day — with hybrid flexibility. You'd be coming on as a 1099 contractor, and there's real room to grow with us as the company expands.

If this sounds like your kind of work, we'd love to hear from you. Reach out and let's see if it's a good fit.

Operations & Workforce Development Manager

About Wisehub:Wisehub is dedicated to helping healthcare practices streamline operations, maximize profitability, and manage costs effectively. We specialize in providing foundational frameworks and processes, outsourcing support, remote administrative staffing, and optimizing practice management, billing, and credentialing. At Wisehub, we are committed to driving success and excellence in the evolving healthcare landscape.

About the role

We're looking for a highly organized, proactive contractor to provide executive-level administrative and operational support to our CEO. This role sits at the intersection of executive assistance, client relationship coordination, and internal team operations — making it ideal for someone who thrives on variety, values clear communication, and takes pride in keeping things running smoothly.

What you'll do

**Executive support **

- Manage CEO communications with clients, partners, and internal teams

- Coordinate meetings, follow-ups, and action items across accounts

- Draft and organize communications, reports, and internal updates

- Track and prioritize operational tasks assigned by the CEO

**Client coordination **

- Support strong relationships with assigned healthcare clients

- Participate in client check-ins (virtual and in-person) to ensure service satisfaction

- Address client questions and coordinate the resolution of service-related concerns

- Document and route client feedback for proper follow-up

**Operations & onboarding **

- Coordinate internal contractors and consultants to meet project milestones

- Manage workflows and track progress in ClickUp or similar tools

- Support new client onboarding — documentation, task tracking, cross-team coordination

- Monitor service delivery timelines and flag issues early

**Admin & documentation **

- Maintain organized records of client communications and operational updates

- Prepare periodic summaries on client activity and project status

- Represent the company professionally while maintaining HIPAA compliance

What we're looking for

- Experience in executive assistance, operations coordination, or client-facing roles

- Experience in healthcare operations management.

- Strong written and verbal communication skills

- Comfortable managing multiple priorities in a fast-paced remote environment

- Proficiency with project management tools (ClickUp experience a plus)

- Familiarity with healthcare industry norms and HIPAA requirements preferred

- Ability to travel within New England occasionally for in-person client meetings

- Self-directed, organized, and professional in all interactions

Why this role

- This is a high-impact contractor position where you'll work closely with executive leadership and have real visibility into how a growing healthcare services organization operates. If you enjoy wearing multiple hats, building client relationships, and helping a team perform at its best, we'd love to hear from you.

Executive & Client Operations Coordinator

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