Executive & Client Operations Coordinator
2 - 5 years
Norwood, MA
Contract
Hybrid
1 month ago
About the role
About Wisehub:Wisehub is dedicated to helping healthcare practices streamline operations, maximize profitability, and manage costs effectively. We specialize in providing foundational frameworks and processes, outsourcing support, remote administrative staffing, and optimizing practice management, billing, and credentialing. At Wisehub, we are committed to driving success and excellence in the evolving healthcare landscape.
About the role
We're looking for a highly organized, proactive contractor to provide executive-level administrative and operational support to our CEO. This role sits at the intersection of executive assistance, client relationship coordination, and internal team operations — making it ideal for someone who thrives on variety, values clear communication, and takes pride in keeping things running smoothly.
What you'll do
Executive support
Client coordination
Operations & onboarding
Admin & documentation
What we're looking for
Why this role
About the role
We're looking for a highly organized, proactive contractor to provide executive-level administrative and operational support to our CEO. This role sits at the intersection of executive assistance, client relationship coordination, and internal team operations — making it ideal for someone who thrives on variety, values clear communication, and takes pride in keeping things running smoothly.
What you'll do
Executive support
- Manage CEO communications with clients, partners, and internal teams
- Coordinate meetings, follow-ups, and action items across accounts
- Draft and organize communications, reports, and internal updates
- Track and prioritize operational tasks assigned by the CEO
Client coordination
- Support strong relationships with assigned healthcare clients
- Participate in client check-ins (virtual and in-person) to ensure service satisfaction
- Address client questions and coordinate the resolution of service-related concerns
- Document and route client feedback for proper follow-up
Operations & onboarding
- Coordinate internal contractors and consultants to meet project milestones
- Manage workflows and track progress in ClickUp or similar tools
- Support new client onboarding — documentation, task tracking, cross-team coordination
- Monitor service delivery timelines and flag issues early
Admin & documentation
- Maintain organized records of client communications and operational updates
- Prepare periodic summaries on client activity and project status
- Represent the company professionally while maintaining HIPAA compliance
What we're looking for
- Experience in executive assistance, operations coordination, or client-facing roles
- Experience in healthcare operations management.
- Strong written and verbal communication skills
- Comfortable managing multiple priorities in a fast-paced remote environment
- Proficiency with project management tools (ClickUp experience a plus)
- Familiarity with healthcare industry norms and HIPAA requirements preferred
- Ability to travel within New England occasionally for in-person client meetings
- Self-directed, organized, and professional in all interactions
Why this role
- This is a high-impact contractor position where you'll work closely with executive leadership and have real visibility into how a growing healthcare services organization operates. If you enjoy wearing multiple hats, building client relationships, and helping a team perform at its best, we'd love to hear from you.
Skills
Hospitals and Health Care