Dawn Staffing Solutions Inc. is one of the most trusted employment agencies specializing in Engineering and Manufacturing recruitment across the United States. With a team of highly skilled recruiters and an extensive talent network, we connect qualified professionals with leading companies — partnering with manufacturing and engineering clients across the U.S. to strengthen their workforce with top technical and operational talent.

As part of our recruitment process, we collaborate closely with both clients and candidates to ensure a seamless hiring experience and complete satisfaction. Our open-door culture promotes transparency, collaboration, and teamwork — creating a supportive and flexible environment where excellence thrives.

At Dawn Staffing Solutions Inc., we believe in building lasting partnerships — empowering businesses with top talent and helping professionals achieve their career goals.

Industry: Staffing and Recruiting
Company Size: 2-10 employees

Dawn Staffing Solutions Inc. (USA)

Savvy Admin PROD

We are looking for **Customer Service Representative ** for one of our clients based in **Auburn Hills, MI.**

**Pay Rate: **$45k-$55k

**Shift: **1st Shift

**Responsibilities**

- Respond to customer inquiries via phone, email, and other communication channels

- Process orders, track shipments, and provide order updates

- Resolve customer concerns and escalate issues when necessary

- Maintain accurate customer records and documentation

- Coordinate with internal teams to ensure timely resolution of customer requests

**Qualifications**

- High school diploma or equivalent; associate or bachelor s degree preferred

- 3+ years of experience in customer service, administrative support, or related field within a manufacturing industry

- Strong verbal and written communication skills

- Excellent problem-solving and multitasking abilities

- Proficiency in MS Office and customer service software/CRM systems

Customer Service Representative

One of our clients is seeking a detail-oriented and results-driven **Process Engineer ** to support manufacturing operations at their facility in **Ann Arbor, MI.**

**Pay Rate: ** $95k-$110k

**Shift: **Days

**Responsibilities**

- Analyze and optimize manufacturing processes to improve efficiency, quality, and productivity

- Identify process improvement opportunities and implement corrective actions

- Develop and maintain process documentation, SOPs, and work instructions

- Support new product launches, process validations, and equipment implementation

- Troubleshoot production and process-related issues to minimize downtime

- Collaborate with production, quality, maintenance, and engineering teams

- Monitor process performance metrics and recommend improvements

- Conduct root cause analysis and implement preventive solutions

**Qualifications**

- Bachelor s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Chemical Engineering, or related field

- 3+ years of experience in process engineering within a manufacturing environment

- Strong understanding of manufacturing processes and production systems

- Experience with process improvement methodologies such as Lean or Six Sigma

- Experience with automation and production equipment

- Knowledge of CAD software and manufacturing systems

Process Engineer

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Dawn Staffing Solutions Inc. (USA)

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