University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

UF Health

Savvy Admin PROD

**Overview**

Responsible for development and/or implementation of automated staffing and related systems for the Shands Healthcare System (excluding Jax). This position requires gathering information from several sources, analyzing, and summarizing the information to draw conclusions and make decisions. Policies and knowledge of procedural framework are used with considerable discretion. The employee must assimilate customer requirements, utilize standard IS, methodologies, and gather information from various sources when designing solutions for business needs for projects with defined scope. This position is largely self-directed, working within a general framework established b management sot staffing systems. The employee may be required to access information considered 'confidential and protected' by the organization to achieve the implementation and maintenance of software systems. The employee must comply with all relevant policies and procedures related to the use, disclosure, and security of this information and policies related to security of the organization's information systems.

**Qualifications**

Minimum Education and Experience Requirements:

- Bachelor’s degree in information technology, Computer Science, Information Systems, Business Administration, Human Resources, or a related field. An equivalent combination of education and relevant work experience may be considered in lieu of a degree. Minimum of 2–3 years of experience in application systems analysis, IT support, or a related technical role. Demonstrated experience in the following areas is required:

- Analyzing business processes and translating needs into technical solutions

- Testing applications, including User Acceptance Testing and performance monitoring

- Troubleshooting and resolving technical, database, or application issues

- Writing and maintaining technical documentation, process flows, and data dictionaries

- Working with SQL and reporting tools to extract, analyze, and manage data

- Managing or contributing to IT projects, including system upgrades or implementations

- Collaborating with cross-functional teams including developers, QA, IT, and business users

**Motor Vehicle Operator Designation**

- Employees in this position: Will not operate vehicles for an assigned business purpose

NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Please indicate the appropriate operator designation on the Request for Personnel (RFP) form at the time a RFP is submitted to post the position.

**Licensure/Certification/Registration**

None

Application System Analyst/ Programing | Central Staffing Office | Day Shift | Full-time

**Overview**

The Medical Assistant provides patient care in a physician's office setting under the direct responsibility of a licensed physician. Clinical skills performed are within the scope of a Medical Assistant as defined by Florida Statutes 458.3485 and UFHP Clinical Policy and Procedure. The MA may also perform clerical, insurance, and medical record functions. May be required to float to other UFHP practices, as needed, for staffing.

**Qualifications**

**Minimum Education and Experience Requirements:**

- Candidate must be a graduate of an accredited course of study as a Certified or Registered Medical Assistant Accredited MA certifications include, but are not limited to, AAMA, NHA, NCCT, AMCA, AAMA and AMT.

- EMT license can be used in lieu of an MA certification.

- One year of direct patient care experience in an ambulatory care setting is preferred.

- Person should display initiative, have the ability to multitask, and be able to assume additional responsibilities.

- Proven ability to problem-solve and be a team member is essential.

**Motor Vehicle Operator Designation**

Employees in this position: Will not operate vehicles for an assigned business purpose

**Licensure/Certification/Registration**

- Must possess and maintain current certification or registration as a Medical Assistant.

- Basic Life Support (CPR) required or must be obtained within first ninety days of employment. Must maintain current Basic Life Support (CPR). Licensure must be secured through the AHA or Red Cross.

Medical Assistant  | Internal Medicine | Day Shift | Full-time

**Overview**

The Medical Assistant provides patient care in a physician's office setting under the direct responsibility of a licensed physician. Clinical skills performed are within the scope of a Medical Assistant as defined by Florida Statutes 458.3485 and UFHP Clinical Policy and Procedure. The MA may also perform clerical, insurance, and medical record functions. May be required to float to other UFHP practices, as needed, for staffing.

**Qualifications**

**Minimum Education and Experience Requirements:**

- Candidate must be a graduate of an accredited course of study as a Certified or Registered Medical Assistant Accredited MA certifications include, but are not limited to, AAMA, NHA, NCCT, AMCA, AAMA and AMT. EMT license can be used in lieu of an MA certification.

- One year of direct patient care experience in an ambulatory care setting is preferred.

- Person should display initiative, have the ability to multitask, and be able to assume additional responsibilities.

- Proven ability to problem-solve and be a team member is essential.

**Motor Vehicle Operator Designation**

Employees in this position: Will not operate vehicles for an assigned business purpose

**Licensure/Certification/Registration**

- Must possess and maintain current certification or registration as a Medical Assistant.

- Basic Life Support (CPR) required or must be obtained within first ninety days of employment. Must maintain current Basic Life Support (CPR). Licensure must be secured through the AHA or Red Cross.

Medical Assistant | Neuromedicine | Day Shift | Full-time

**Overview**

Gathers pertinent patient information so patients can be scheduled, verified/authorized and pre-registered prior to initiation of rehab services. Assists with verifying insurance or other third party coverage, obtaining pre-certification, coordinating financial issues with internal and external departments, and resolving or referring non-financial concerns of the patient to the appropriate department or agency. Enters data into computer systems

**Qualifications**

Minimum Education and Experience Requirements: Graduate from high school or equivalent. Computer skills necessary including but not limited to word processing. Minimum 1 year experience in a medical setting preferred. Experience in a rehab setting preferred. Licensure/Certification/Registration: None Motor Vehicle Operator Designation: Employees in this position Will not operate vehicles for an assigned business purpose

Office Rep - UF Health Rehab Student Healthcare Center | Full-Time | Days

**Overview**

A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

**Qualifications**

Age of Patients Served: All Age Groups Required Education: High School Diploma or GED. Specific course work: Employees hired on or after February 15, 2018 must be graduate from approved Medical Assistant program. Necessary Skills: 1. Ability to communicate both orally and in writing. 2. Ability to prioritize work and handle multiple tasks. 3. Knowledge of ambulatory health care or related health care fields. 4. Skilled in conflict resolution. 5. Ability to use computers. Required Licensure/Certifications: Employees hired on or after August 1, 2021, must obtain medical assistant certification within 6 months of date of hire/transfer into the position. Current BLS from the American Heart Association. Required Experience: Less than one year - Medical Assistant experience. Preferred Experience: One (1) year Medical Assistant experience.

Medical Assistant (Baymeadows Oncology)

**Overview**

**Support claims resolution and customer service excellence while working alongside a collaborative onsite revenue cycle team.**

💻 Work Style: Hybrid

📍 Location Requirement: Gainesville, FL

🕒 FTE: Full-Time (1.0 FTE)

This role supports daily insurance follow-up operations through payer correspondence coordination, claim documentation review, Epic account updates, and accurate claim processing and routing. The ideal candidate is detail-oriented, analytical, organized, and thrives in a fast-paced healthcare environment with a strong focus on accuracy and service.

**Responsibilities**

Key Responsibilities

- Manage incoming insurance payer correspondence, ensuring documentation is accurately reviewed, sorted, and prepared for scanning

- Coordinate outgoing mail and fax communications to patients and insurance payers in support of Insurance Claims Specialists

- Review and evaluate paper claims to ensure proper handling, routing, and processing accuracy

- Maintain accurate account documentation and correspondence updates within Epic

- Analyze high volumes of payer and demographic information to identify discrepancies, trends, and needed account updates

- Support revenue cycle operations through strong attention to detail, organization, and process accuracy

- Collaborate with team members to ensure timely, efficient, and customer-focused workflow support across the department

- Assist with maintaining operational consistency and compliance within daily claims processing activities

- Support accurate claim resolution and communication workflows in a fast-paced healthcare environment

**Qualifications**

Education

- High School Diploma or equivalent required

**Required Skills & Qualifications**

- Minimum of six (6) months of billing experience within a hospital or physician practice setting, or one (1) year of experience in a business environment involving finance, accounting, or insurance portal systems

- Experience verifying patient insurance eligibility and working with commercial and government payers, including BCBS, Medicare, Medicaid, and third-party insurance carriers preferred

- Epic experience required, with familiarity using computerized insurance billing systems and Microsoft Office applications preferred

- Strong communication, organizational, analytical, and problem-solving skills with the ability to work independently in a fast-paced environment

- Above-average math aptitude with strong attention to detail and accuracy

- Ability to interact professionally with patients, insurance payers, and internal team members while maintaining excellent customer service

- Demonstrated ability to manage multiple priorities, maintain workflow efficiency, and support accurate claims processing operations

Insurance Claims Specialist | Patient Financial Services

**Overview**

Responsible for performing the technical and clerical duties not requiring professional judgment in the inpatient pharmacy distribution system. These duties are associated with providing comprehensive pharmaceutical services to inpatients of Shands Hospital at the University of Florida. Competencies required for Pharmacy Technician Level 1 must be completed and successfully assessed within 6 months of start date and at annual evaluation thereafter.

**Qualifications**

Minimum Education and Experience Requirements: Education, Experience, and Training: 1. High School diploma or equivalent required. 2. One of the following requirements must be met for minimum training or minimum experience in lieu of training: a. 6 months of Shands Pharmacy Technician Level 1 experience and completion of all required competencies. b. Completion of Shands Hospital Technician Training Program. c. Current enrollment in the Shands Hospital Pharmacy Technician Training Program, with the consent of the program director d. Completion of Military Hospital Core School and/or completion of Field Service School e. Completion of an ASHP accredited Pharmacy Technician Training Program f. Completion of a college based Pharmacy Technician Training Program g. One year hospital pharmacy technician experience h. One year retail pharmacy technician experience I. One year pharmaceutical inventory function experience - including proper ordering from approved vendors to ensure adequate inventory based upon demand as well as maintenance of a pharmacy inventory. j. One year (24 credit hours) science based college level study, which must include successful completion of Algebra. k. One year experience transcribing/interpreting physician orders plus 12 credit hours of science based college level study, which must include successful completion of algebra l. Active Status as a certified pharmacy technician with PTCB (Pharmacy Technician Certification Board) 3. Candidates presenting with multiple qualifications defined in section 2 are preferred. 4. Knowledge of aseptic technique, Laminar Air Flow Hood experience, and knowledge of repackaging and compounding techniques preferred. Job Knowledge: 1. Must know how to operate typewriter, calculator, and computer workstation. 2. Must demonstrate the ability to perform mathematical calculations required to prepare medications. Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Please indicate the appropriate operator designation on the Request for Personnel (RFP) form at the time a RFP is submitted to post the position. Licensure/Certification/Registration: All Pharmacy Technicians must be registered with the Florida Board of Pharmacy as a Registered Pharmacy Technician or licensed Pharmacist Intern prior to their first day of employment. Additional Requirement: 'As a condition of employment within the Pharmacy Services Department of Shands Hospital all employees must be accessible by telephone. This requires each employee to provide a valid telephone number to the department Staff Assistant, in order for the department to reach them in the event of hospital need and/or emergency'.

L1 Pharm Tech - Decentral | Pharmacy | Variable | Full Time

**Overview**

**Bring your claims expertise to a remote team committed to service excellence and operational success.**

💻 **Work Style: ** Remote

📍 **Location Requirement: ** Gainesville, FL

🕒 **FTE: ** Full-Time (1.0 FTE)

This position is responsible for coordinating incoming and outgoing payer correspondence, reviewing claim documentation, supporting Epic account updates, and ensuring accurate claim processing and routing. Ideal candidates are detail-oriented, analytical, and thrive in a fast-paced environment while helping drive efficiency and accuracy across the revenue cycle team.

**Responsibilities**

Key Responsibilities

- Manage incoming insurance payer correspondence, ensuring documentation is accurately reviewed, sorted, and prepared for scanning

- Coordinate outgoing mail and fax communications to patients and insurance payers in support of Insurance Claims Specialists

- Review and evaluate paper claims to ensure proper handling and routing

- Maintain accurate account documentation and correspondence updates within Epic

- Analyze large volumes of payer and demographic information to identify trends, discrepancies, and updates

- Support revenue cycle operations through strong attention to detail, organization, and process accuracy

- Work collaboratively with team members to ensure timely and efficient claims support activities

- Maintain knowledge of insurance processes, payer requirements, and operational workflows while supporting the financial integrity of UF Health

**Qualifications**

**Education**

- High School Diploma/Equivalent

**Required Skills & Qualifications**

- Minimum of six (6) months of billing experience within a hospital or physician practice setting, or one (1) year of experience in a business environment involving finance, accounting, or insurance portal systems

- Experience verifying patient insurance eligibility and working with commercial, including BCBS, United, Aetna, Cigna and other commercial payors.

- Epic experience preferred, with familiarity using computerized insurance billing systems and Microsoft Office programs preferred

- Strong communication, organizational, and problem-solving skills with the ability to work independently in a fast-paced environment

- Above-average math aptitude with strong attention to detail and accuracy

- Ability to interact professionally with payers, and internal teams while exercising sound judgment in account resolution

- Knowledge of medical terminology preferred

- Demonstrated ability to consistently achieve performance expectations while managing multiple priorities under pressure

**Overview**

**Work alongside an engaged onsite team focused on claims resolution, compliance, and customer service excellence.**

💻 **Work Style: ** Onsite

📍 **Location: ** St Agustine, FL

🕒 **FTE: ** Full-Time (1.0 FTE)

⏰ **Schedule: ** Monday – Friday, 8:00 AM – 4:30 PM

Manages and evaluates insurance claims to ensure accurate coverage determination and timely processing. Investigates claims, reviews supporting documentation, and responds to inquiries from claimants, providers, and payers.

Assists clients in submitting claims accurately and coordinates with internal teams to facilitate efficient resolution. Maintains detailed records, verifies claim compliance, and supports audit and regulatory requirements. Collaborates with stakeholders to resolve discrepancies and improve overall claims processing efficiency.

**Responsibilities**

**Key Responsibilities**

-  Review and evaluate insurance claims to ensure accuracy and timely processing

-  Investigate claims, gather relevant information, and support settlement negotiations

-  Respond to inquiries from claimants, providers, and other related parties

-  Assist clients in submitting claims accurately and in accordance with guidelines

-  Collaborate with internal teams to facilitate efficient claim resolution

-  Maintain detailed, accurate records and ensure compliance with regulatory and audit requirements

**Qualifications**

**Minimum Qualifications**

-  High school diploma or equivalent required

-  2+ years of experience in insurance claims processing or related support

-  Working knowledge of insurance policies, coverage, and claim adjudication processes

-  Experience investigating, resolving, and following up on claim issues

-  Strong communication and customer service skills

-  Ability to maintain accurate records and ensure compliance with regulatory requirements

**Overview**

Responsible for performing technical and clerical functions associated with providing ambulatory pharmaceutical services.

**Qualifications**

Minimum Education and Experience Requirements: Education, Experience, and Training: 1. High School diploma or equivalent required. 2. One of the following requirements must be met for minimum training or minimum experience in lieu of training: a. 6 months of Shands Pharmacy Technician Level 1 experience and completion of all required competencies. b. Completion of Shands Hospital Technician Training Program. c. Current enrollment in the Shands Hospital Pharmacy Technician Training Program, with the consent of the program director d. Completion of Military Hospital Core School and/or completion of Field Service School e. Completion of an ASHP accredited Pharmacy Technician Training Program f. Completion of a college based Pharmacy Technician Training Program g. One year hospital pharmacy technician experience h. One year retail pharmacy technician experience i. One year pharmaceutical inventory function experience - including proper ordering from approved vendors to ensure adequate inventory based upon demand as well as maintenance of a pharmacy inventory. j. One year (24 credit hours) science based college level study, which must include successful completion of Algebra. k. One year experience transcribing/interpreting physician orders plus 12 credit hours of science based college level study, which must include successful completion of algebra l. Active Status as a certified pharmacy technician with PTCB (Pharmacy Technician Certification Board) 3. Candidates presenting with multiple qualifications defined in section 2 are preferred. 4. Knowledge of aseptic technique, Laminar Air Flow Hood experience, and knowledge of repackaging and compounding techniques preferred. Job Knowledge: 1. Must know how to operate typewriter, calculator, and computer workstation. 2. Must demonstrate the ability to perform mathematical calculations required to prepare medications. Additional Requirement: 'As a condition of employment within the Pharmacy Services Department of Shands Hospital all employees must be accessible by telephone. This requires each employee to provide a valid telephone number to the department Staff Assistant, in order for the department to reach them in the event of hospital need and/or emergency.' Motor Vehicle Operator Designation: Employees in this position will not operate vehicles for an assigned business purpose Will not operate vehicles for an assigned business purpose NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Please indicate the appropriate operator designation on the Request for Personnel (RFP) form at the time a RFP is submitted to post the position. Licensure/Certification/Registration: All Pharmacy Technicians must be registered with the Florida Board of Pharmacy as a Registered Pharmacy Technician or licensed Pharmacist Intern prior to their first day of employment.

OP L1 Pharm Tech

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