Social Media Manager (Short Form Content)
5+ years
United States
Full-time
Remote
1 month ago
About the role
About The Company
Owner.com is a leading AI-powered growth system designed specifically for local restaurants. Our platform leverages advanced artificial intelligence to enhance SEO, marketing strategies, and online ordering processes, enabling restaurants to increase their first-party orders effectively. Unlike traditional software solutions that require small business owners to master complex tools, Owner provides a proven, user-friendly system managed by a team of experts, effectively acting as an extension of their team. Our approach ensures that restaurant owners can focus on their core operations while benefiting from sophisticated marketing and growth strategies. Since our inception, we have established ourselves as a trusted partner for thousands of restaurant owners, helping them thrive in the digital landscape.
Our vision extends beyond restaurants to encompass all local businesses facing similar challenges. We recognize the dominance of large technology corporations that siphon off customers and profits from small businesses, making it difficult for them to compete. Our goal is to develop scalable solutions that empower local businesses across various industries, ultimately creating a platform used by tens of millions of small business owners worldwide. With a strong commitment to innovation and customer success, Owner.com aims to be a catalyst for small business growth in the digital age.
Since 2020, Owner.com has experienced rapid growth, generating tens of millions in revenue and processing over half a billion dollars in online orders. Our platforms have reached 1 in 5 Americans, and we have directly supported over 20,000 restaurant owners, saving them nearly $200 million in fees. Our team comprises top talent from renowned companies such as Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe. We operate as a remote-first, global organization with headquarters in San Francisco and a sales hub in Toronto, fostering a diverse and innovative work environment.
About The Role
We are seeking a talented Short‑Form Content Manager to join our growing Media team. In this role, you will lead the strategy and execution of Owner.com’s short-form content across multiple platforms, including Instagram, YouTube Shorts, Facebook Reels, and emerging video formats. Your work will significantly impact how hundreds of thousands of small business owners worldwide experience our brand and how we attract new customers and talented professionals to our mission. This position is critical in scaling our short-form content production, experimenting with new formats, and establishing best practices to maximize reach and engagement.
The ideal candidate will be responsible for developing innovative content strategies, managing a team of producers, editors, and strategists, and ensuring high-quality output at a high volume. You will foster a culture of experimentation and performance, leveraging data insights to refine creative approaches and optimize results. Your leadership will help shape Owner.com’s online voice and brand perception, making media an even more powerful tool for growth and community building. This role is based in San Francisco, California, and offers an exciting opportunity to influence our digital presence and contribute to our mission of empowering local businesses globally.
Qualifications
Responsibilities
Benefits
Equal Opportunity
Owner.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected
Owner.com is a leading AI-powered growth system designed specifically for local restaurants. Our platform leverages advanced artificial intelligence to enhance SEO, marketing strategies, and online ordering processes, enabling restaurants to increase their first-party orders effectively. Unlike traditional software solutions that require small business owners to master complex tools, Owner provides a proven, user-friendly system managed by a team of experts, effectively acting as an extension of their team. Our approach ensures that restaurant owners can focus on their core operations while benefiting from sophisticated marketing and growth strategies. Since our inception, we have established ourselves as a trusted partner for thousands of restaurant owners, helping them thrive in the digital landscape.
Our vision extends beyond restaurants to encompass all local businesses facing similar challenges. We recognize the dominance of large technology corporations that siphon off customers and profits from small businesses, making it difficult for them to compete. Our goal is to develop scalable solutions that empower local businesses across various industries, ultimately creating a platform used by tens of millions of small business owners worldwide. With a strong commitment to innovation and customer success, Owner.com aims to be a catalyst for small business growth in the digital age.
Since 2020, Owner.com has experienced rapid growth, generating tens of millions in revenue and processing over half a billion dollars in online orders. Our platforms have reached 1 in 5 Americans, and we have directly supported over 20,000 restaurant owners, saving them nearly $200 million in fees. Our team comprises top talent from renowned companies such as Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe. We operate as a remote-first, global organization with headquarters in San Francisco and a sales hub in Toronto, fostering a diverse and innovative work environment.
About The Role
We are seeking a talented Short‑Form Content Manager to join our growing Media team. In this role, you will lead the strategy and execution of Owner.com’s short-form content across multiple platforms, including Instagram, YouTube Shorts, Facebook Reels, and emerging video formats. Your work will significantly impact how hundreds of thousands of small business owners worldwide experience our brand and how we attract new customers and talented professionals to our mission. This position is critical in scaling our short-form content production, experimenting with new formats, and establishing best practices to maximize reach and engagement.
The ideal candidate will be responsible for developing innovative content strategies, managing a team of producers, editors, and strategists, and ensuring high-quality output at a high volume. You will foster a culture of experimentation and performance, leveraging data insights to refine creative approaches and optimize results. Your leadership will help shape Owner.com’s online voice and brand perception, making media an even more powerful tool for growth and community building. This role is based in San Francisco, California, and offers an exciting opportunity to influence our digital presence and contribute to our mission of empowering local businesses globally.
Qualifications
- Proven experience in growing and managing short-form content across multiple social media platforms
- Exceptional design eye for graphics, typography, and visual storytelling
- Strong editing skills, with proficiency in Premiere Pro, CapCut, After Effects, or similar tools
- Deep understanding of platform-specific best practices and native storytelling formats
- Ability to balance creative instincts with data-driven performance analysis
- Excellent organizational skills with a focus on systems, workflows, and documentation
- Curiosity and interest in AI-driven tools, automation, and new media workflows
- Fluency in analytics, spreadsheets, and performance visualization tools
- Strong leadership and team management capabilities
- Experience working in a remote or distributed team environment is preferred
Responsibilities
- Lead the development and execution of the short-form content strategy across all relevant platforms
- Pioneer new content formats and scale production capacity for written, graphic, and video posts
- Hire, manage, and develop teams of producers, editors, and strategists to ensure high-quality, high-volume output
- Maintain a high-performance culture focused on experimentation, innovation, and content excellence
- Utilize data and analytics to inform creative decisions, test new formats, and iterate quickly for optimal results
- Collaborate with cross-functional teams including marketing, product, and content to align messaging and campaigns
- Shape how the Owner.com brand and voice are perceived online, ensuring consistency and engagement
- Monitor industry trends and emerging platforms to keep Owner’s media presence innovative and relevant
Benefits
- Competitive base salary ranging from $150,000 to $165,000 annually
- Generous pre‑IPO equity package
- Comprehensive health, dental, and vision insurance coverage
- Remote-first work environment with flexibility to work from anywhere
- Unlimited paid time off (PTO) to support work-life balance
- Opportunities for professional growth and development within a fast-scaling company
- Participation in a collaborative, innovative, and inclusive company culture
- Fun perks and team engagement activities
Equal Opportunity
Owner.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected
Skills
MarketingTechnology, Information and Internet