About The Company Files.com is a profitable, founder-led SaaS company specializing in secure file transfer and automation solutions. Serving over 4,000 well-known brands including Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, and KFC, the company has established itself as a trusted provider in the industry. With a business model that has generated over $35 million in revenue and a dedicated team of just 70 high-performing professionals, Files.com exemplifies disciplined growth and innovation. Backed by $46.5 million in funding from Riverwood Capital, the organization is scaling thoughtfully and strategically, emphasizing quality, efficiency, and impact. The company’s culture promotes ownership, fast execution, and smart decision-making, making it an ideal environment for creative and technical talent to thrive. About The Role The SaaS Product Designer (Visual Design & Frontend Craft) role at Files.com is a unique opportunity for a highly skilled designer who combines creativity with technical expertise. This remote position, based in the USA or Canada, involves designing and building features that directly impact the daily workflows of hundreds of thousands of users worldwide. Unlike traditional design roles, this position requires hands-on frontend implementation, with the candidate expected to develop and ship their designs using React, JSX, and advanced CSS. The ideal candidate will possess a refined visual sensibility, a strong understanding of design systems, and the ability to translate complex workflows into intuitive, scalable interfaces. You will collaborate closely with product managers and engineers, taking ownership of the full design lifecycle—from initial concept to production-ready code—ensuring that every interaction enhances user experience and aligns with the company's high standards for aesthetics and functionality. Qualifications
Proven experience as a product designer with a strong portfolio showcasing visual design and frontend implementation
Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite
Hands-on experience coding in React, JSX, and CSS
Deep understanding of UI/UX principles, interaction design, and usability testing
Experience creating and maintaining design systems, component libraries, and scalable UI patterns
Strong communication skills and ability to collaborate effectively with cross-functional teams
Attention to detail and a passion for delivering high-quality, polished work
Ability to iterate quickly based on feedback and real-world testing
Experience working in SaaS or enterprise software environments is preferred
Self-motivated with a proactive approach to problem-solving and ownership
Responsibilities
Design elegant, intuitive user flows that simplify complex workflows and enhance user engagement
Translate user personas and use cases into seamless product experiences
Develop prototypes and wireframes for new features and improvements, conducting usability tests to validate concepts
Create and maintain reusable UI components, menus, tabs, tables, and widgets that adhere to design standards
Implement frontend code in React, JSX, and advanced CSS, ensuring designs are production-ready and scalable
Document and update design systems and component libraries within Storybook.js for consistency across teams
Collaborate closely with product managers and engineers to iterate on designs based on real-world feedback and testing
Ensure all visual elements align with the company's aesthetic standards and contribute to a cohesive user experience
Participate in code reviews and design critiques to uphold quality and best practices
Contribute to the continuous improvement of design processes, tools, and workflows
Benefits
100% paid health, dental, and vision insurance (75% coverage for family members)
401(k) retirement plan with a 4% company match
Equity grants provided to every employee
Paid parental leave to support work-life balance
20 PTO days, 11 holidays, and a full company winter break
Sign-on bonus of $1,000
Modern Apple laptop and other necessary equipment
Anniversary gifts to celebrate milestones
Opportunities for team travel to cities such as New York City, Austin, Nashville, and Miami
Equal Opportunity Files.com is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds, identities, and experiences. All employment decisions are made based on qualifications, merit, and business needs without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, or any other protected status. We believe that diverse teams drive innovation and are essential to our continued success.