About The Company Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we’re transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high‑quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail. About The Role We’re seeking an experienced Staff Data Engineer to lead the design and buildout of Lob’s next‑generation unified event tracking platform. The consolidated platform will feed a diverse set of use cases, including both customer‑facing analytics and internal operational mail tracking. You will collaborate with colleagues across Data, Engineering, and Product teams to design the new platform and lead the transition from legacy systems. Your role will involve coaching and mentoring engineers, raising the standards for trustworthiness across the data ecosystem, and ensuring the platform’s robustness and scalability. Some projects to get excited about include collaborating with cross-functional teams to unify Lob’s foundational data ecosystem, enabling the development of internal and external data products, creating modular and reusable frameworks for event publishing, implementing comprehensive monitoring and alerting systems, and applying software development best practices to maintain a reliable platform. You will also partner with the Engineering Manager to set the Data team’s roadmap, define processes, and mentor mid-level engineers on technical best practices and problem-solving techniques. Qualifications
Bachelor’s or Master’s degree in a quantitative field or equivalent work experience
Minimum of 8 years, preferably 10 or more, of combined experience in Data, Machine Learning, and/or Software Engineering
Expertise in Cloud Data Warehousing (Snowflake preferred, Redshift a plus)
Strong experience with streaming data processing systems such as Kafka and Apache Flink
Proficiency in modern software development fundamentals including APIs, version control, containerization, and CICD pipelines
Experience with various database types, including transactional databases (PostgreSQL preferred), document, or vector databases (like Elasticsearch)
Familiarity with dbt (data build tool)
Experience with pipeline orchestration engines such as Apache Airflow or Prefect
Knowledge of Change Data Capture (CDC) patterns and methods
Excellent verbal, written, and visual communication skills
Strong organizational and project management abilities
Ability to make decisions and adapt in ambiguous situations
Experience with AI-assisted coding tools like ClaudeCode or Cursor
Proficiency with project management tools such as Jira
Responsibilities
Create and maintain comprehensive documentation for data products and systems
Advise stakeholders on data constraints and assumptions within the unified data platform
Deprecate outdated legacy systems without disrupting core functionalities for end users
Monitor cloud and SaaS expenditures, identify unusual spikes, and seek cost-saving opportunities
Participate in on-call rotations, triaging and resolving alerts promptly
Collaborate with other senior engineers to align decision-making and execute strategic initiatives
Design and implement scalable, reliable data pipelines and frameworks
Lead efforts to unify and optimize Lob’s data ecosystem to support diverse use cases
Mentor and coach team members to elevate technical standards and problem-solving skills
Ensure data platform health through monitoring, alerting, and proactive maintenance
Coordinate cross-team projects to achieve strategic goals and improve data infrastructure
Benefits
Competitive base salary plus RSUs
Comprehensive health, dental, and vision insurance plans
Flexible remote work options across multiple states
Generous paid time off and holidays
Professional development opportunities and continuous learning support
Inclusive and diverse work environment that values different perspectives
Wellness programs and employee resource groups
Equity participation and performance-based incentives
Equal Opportunity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives. We are committed to creating an inclusive environment where all employees can thrive. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or criminal history in accordance with applicable laws. We encourage underrepresented groups to apply and welcome everyone to join our team to help shape the future of direct mail technology.
Skills
Information TechnologyTechnology, Information and Internet