Customer Service - Temporary Mon-Fri
United States
Temporary
Remote
1 month ago
About the role
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Customer Service Call Center
Why Consider This Job Opportunity
What To Expect (Job Responsibilities)
What Is Required (Qualifications)
How To Stand Out (Preferred Qualifications)
#CustomerService #RemoteWork #Diversity #ProfessionalDevelopment #WorkFromHome
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#ResonanceCXPartners
Employer Industry: Customer Service Call Center
Why Consider This Job Opportunity
- Salary up to $14 an hour, with an additional $1/hour for night and weekend shifts
- Paid training typically lasts 2-5 days
- Flexible work hours with shifts available between 8:00 AM - 8:00 PM (EST)
- Opportunity to work from home in various states with your own equipment
- Commitment to diversity and equal opportunity employment
What To Expect (Job Responsibilities)
- Manage a large volume of inbound calls efficiently and professionally
- Utilize communication scripts to handle various customer inquiries
- Identify customer needs, clarify information, and provide solutions
- Access company and client resources to accurately address calls
- Upsell products when opportunities arise while maintaining professionalism
What Is Required (Qualifications)
- Minimum 3-6 months of customer service or support experience
- Basic computer skills and ability to work independently
- Strong phone and verbal communication skills with active listening abilities
- Must be at least 18 years of age
- Background check applicable with state and federal laws will be required
How To Stand Out (Preferred Qualifications)
- Previous call center or office experience
- Quick learning ability and adaptability to change tasks efficiently
- Experience with upselling products in previous roles
#CustomerService #RemoteWork #Diversity #ProfessionalDevelopment #WorkFromHome
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#ResonanceCXPartners
Skills
Customer ServiceTechnology, Information and Internet