Oceanus Voyages is a new cruise line offering exciting and unique itineraries  on Caribbean and Mexican itineraries.

Industry: Travel Arrangements
Company Size: 2-10 employees

Oceanus Voyages

Savvy Admin PROD

**Company Description **

Oceanus Voyages is an emerging cruise line offering exclusive and adventurous travel experiences. Specializing in Caribbean  itineraries, the company is committed to creating memorable voyages for travelers seeking unique destinations. With a focus on exceptional service and cultural immersion, Oceanus Voyages delivers unforgettable travel experiences for passengers. At the heart of the company is a passion for exploration and customer satisfaction.

**Role Description **

This is a full-time, on-board position for Shore Excursion Staff. In this role, you will be responsible for  selling, and coordinating shore excursions for cruise passengers to ensure enriching and enjoyable onshore experiences. You will assist guests with inquiries, provide detailed knowledge about excursion offerings, and ensure smooth operational execution in collaboration with local partners. Additional responsibilities include maintaining accurate records, preparing reports, and delivering exceptional customer service to enhance guest satisfaction.

**Qualifications **

- Experience in customer service and guest relations, with strong communication and interpersonal skills

- Organizational and multitasking skills to manage multiple excursions and ensure smooth operations

- Knowledge of tourism or travel-related activities, preferably in Caribbean

- Proficiency in managing bookings, schedules, and reports efficiently

- Fluency in English is required

- Ability to work in a dynamic team environment and adapt to a fast-paced, customer-focused setting

- High school diploma or equivalent required; additional certifications or training in travel, tourism, or hospitality is preferred

- Previous experience working in the cruise, travel, or tourism industry is an advantage

Shore Excursion Staff

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Oceanus Voyages

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