Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.

Industry: Software Development
Company Size: 1,001-5,000 employees

Newgen Software

Savvy Admin PROD

**Role: **IT Business Analyst

**Location: ** USA

**Experience: **• 2-3 years of experience in IT systems, Business Analysis, or a related area.

**Qualification: ** Bachelors in IT/Computer Science/Management

**Key responsibilities: **

1. Requirement Gathering: • Collaborate with stakeholders to gather and document business requirements for system enhancements and new functionalities.

• Conduct analysis to translate business needs into technical specifications.

2. Process Improvement: • Identify opportunities to improve system processes and workflows to enhance efficiency and effectiveness using Newgen products and offerings.

• Assist in implementing process improvement initiatives and system upgrades.

• Demonstrate new features to end users.

3. Documentation: • Create and maintain comprehensive documentation, including Functional Specification Documents, Business Requirement Documents, user guides and process flow diagrams.

• Create Functional test cases and ensure system is running as per QA guidelines.

4. Collaboration

• Work closely with IT developers, business analysts, and other stakeholders to ensure system solutions align with business goals.

• Participate in meetings and provide updates on project status and system issues.

**Skills: **

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• High attention to detail and organizational skills.

Information Technology Business Analyst

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