System Analyst
5+ years
United States
Full-time
Remote
1 month ago
About the role
About The Company
Tempus Unlimited, Inc. is a reputable nonprofit organization dedicated to providing community-based services that empower children and adults with disabilities to live as independently as possible within the least restrictive environment. The organization actively promotes the inclusion of people with disabilities into mainstream society by offering a wide range of social, recreational, family, and work activities. With a mission rooted in fostering independence and inclusion, Tempus Unlimited strives to enhance the quality of life for its clients through innovative programs and services. The organization values diversity, equity, and excellence, ensuring that every individual receives compassionate support and opportunities to thrive.
About The Role
The Lead System Analyst at Tempus Unlimited plays a crucial strategic and technical role, serving as a bridge between business stakeholders, IT teams, external vendors, and clients such as MassHealth. This position requires a deep understanding of existing system architectures, integrations, and business processes to guide system evolution effectively. The Lead System Analyst will be responsible for analyzing current systems, identifying gaps, and advising on architecture enhancements, development practices, testing procedures, and operational strategies. They will lead efforts to translate business needs into technical requirements, develop policies, and ensure successful system deployment within scope, time, and budget constraints. Acting as a primary technical liaison, the Lead System Analyst will facilitate communication across cross-functional teams, lead project initiatives, and ensure that technical solutions align with organizational goals and compliance standards.
Qualifications
The ideal candidate will possess a bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, along with a minimum of 8 years of experience in systems engineering or analysis supporting custom-developed systems. Demonstrated expertise in system architecture, application development lifecycles, and testing methodologies is essential. Experience managing third-party vendors or system integrators, along with proficiency in writing and maintaining SOPs, SOWs, and technical documentation, is required. Strong facilitation, communication, and stakeholder management skills are vital for success. Preferred qualifications include experience in regulated environments, familiarity with SDLC, Agile, or hybrid delivery models, and a background in process improvement or operational governance.
Responsibilities
Benefits
Tempus Unlimited offers a comprehensive benefits package designed to foster a fulfilling and balanced work environment. Employees enjoy a competitive sign-on bonus, paid time off of 25 days annually, and 14 paid holidays. The organization supports health and wellness through medical, dental, and vision plans, as well as dependent care reimbursement, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA). Additional benefits include basic life insurance, short-term and long-term disability coverage, and access to an on-site gym at the Stoughton location. Employees are encouraged to participate in wellness initiatives and are recognized through an Employee Recognition Program. Tempus also provides opportunities for professional growth through continuing education, training, and career advancement, along with a 403(b) retirement plan with matching contributions. The organization values work-life balance and promotes a supportive, engaging work environment.
Equal Opportunity
Tempus Unlimited is an Equal Employment Opportunity employer committed to fostering a diverse and inclusive workplace. Employment decisions are made based on professional capabilities and qualifications without regard to race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability, or any other characteristic protected by law. The organization is dedicated to providing reasonable accommodations to enable individuals with disabilities to perform their essential job functions, ensuring a fair and equitable work environment for all employees.
Tempus Unlimited, Inc. is a reputable nonprofit organization dedicated to providing community-based services that empower children and adults with disabilities to live as independently as possible within the least restrictive environment. The organization actively promotes the inclusion of people with disabilities into mainstream society by offering a wide range of social, recreational, family, and work activities. With a mission rooted in fostering independence and inclusion, Tempus Unlimited strives to enhance the quality of life for its clients through innovative programs and services. The organization values diversity, equity, and excellence, ensuring that every individual receives compassionate support and opportunities to thrive.
About The Role
The Lead System Analyst at Tempus Unlimited plays a crucial strategic and technical role, serving as a bridge between business stakeholders, IT teams, external vendors, and clients such as MassHealth. This position requires a deep understanding of existing system architectures, integrations, and business processes to guide system evolution effectively. The Lead System Analyst will be responsible for analyzing current systems, identifying gaps, and advising on architecture enhancements, development practices, testing procedures, and operational strategies. They will lead efforts to translate business needs into technical requirements, develop policies, and ensure successful system deployment within scope, time, and budget constraints. Acting as a primary technical liaison, the Lead System Analyst will facilitate communication across cross-functional teams, lead project initiatives, and ensure that technical solutions align with organizational goals and compliance standards.
Qualifications
The ideal candidate will possess a bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, along with a minimum of 8 years of experience in systems engineering or analysis supporting custom-developed systems. Demonstrated expertise in system architecture, application development lifecycles, and testing methodologies is essential. Experience managing third-party vendors or system integrators, along with proficiency in writing and maintaining SOPs, SOWs, and technical documentation, is required. Strong facilitation, communication, and stakeholder management skills are vital for success. Preferred qualifications include experience in regulated environments, familiarity with SDLC, Agile, or hybrid delivery models, and a background in process improvement or operational governance.
Responsibilities
- Develop a comprehensive understanding of existing custom systems, modules, integrations, and data flows, evaluating their effectiveness and scalability.
- Advise on system architecture improvements, efficiency enhancements, and future scalability to meet organizational and client needs.
- Translate complex business requirements into clear functional and technical specifications, managing traceability matrices to ensure alignment.
- Lead the development, review, and maintenance of Standard Operating Procedures (SOPs) related to system development, testing, release, and support processes.
- Act as the primary technical point of contact with external solution providers, reviewing Statements of Work (SOWs), proposals, and technical designs to ensure they meet project objectives.
- Track vendor deliverables, dependencies, risks, and timelines, ensuring all contractual obligations are met and aligned with project goals.
- Facilitate stakeholder meetings, working sessions, and kick-off meetings to ensure clarity, alignment, and effective communication across teams.
- Identify process inefficiencies and risks, recommending and implementing continuous improvement initiatives across business and technical functions.
- Proactively manage workstreams, milestones, and deliverables, serving as a trusted advisor to leadership on system-related decisions.
- Drive cross-functional collaboration, ensuring technical solutions support organizational goals and regulatory compliance.
Benefits
Tempus Unlimited offers a comprehensive benefits package designed to foster a fulfilling and balanced work environment. Employees enjoy a competitive sign-on bonus, paid time off of 25 days annually, and 14 paid holidays. The organization supports health and wellness through medical, dental, and vision plans, as well as dependent care reimbursement, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA). Additional benefits include basic life insurance, short-term and long-term disability coverage, and access to an on-site gym at the Stoughton location. Employees are encouraged to participate in wellness initiatives and are recognized through an Employee Recognition Program. Tempus also provides opportunities for professional growth through continuing education, training, and career advancement, along with a 403(b) retirement plan with matching contributions. The organization values work-life balance and promotes a supportive, engaging work environment.
Equal Opportunity
Tempus Unlimited is an Equal Employment Opportunity employer committed to fostering a diverse and inclusive workplace. Employment decisions are made based on professional capabilities and qualifications without regard to race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability, or any other characteristic protected by law. The organization is dedicated to providing reasonable accommodations to enable individuals with disabilities to perform their essential job functions, ensuring a fair and equitable work environment for all employees.
Skills
Analyst