MNJ Insurance Solutions is an independent, full-service Employee Benefits Consulting and Brokerage firm headquartered in Southern California, focusing on small and mid-sized employers.

MNJ Insurance Solutions prides our service on creating customized solutions that fit our clients’ needs and budget. We focus on creating resources needed to provide the specialized level of service and to achieve our clients’ desired results.

Industry: Insurance
Company Size: 2-10 employees

MNJ Insurance Solutions, Inc.

Savvy Admin PROD

We’re looking for a detail-oriented and highly organized, client-focused Employee Benefits Account Coordinator to join our team. You’ll manage a book of group and individual/family health insurance accounts, handling everything from open enrollment group and one-to-one meetings to day-to-day client service, and play a key part in helping us maintain our 95% client retention goal.

If you’re a self-starter who thrives in a fast-paced environment, loves helping people navigate their benefits, and takes pride in thorough follow-through, we’d love to hear from you.

**WHAT YOU’LL DO **

**Client Service & Enrollment **

•       Manage IFP and small group accounts, handling multiple client enrollments simultaneously

•       Prepare and present open enrollment materials, PowerPoint decks, benefit booklets, SBCs, carrier flyers, and payroll deduction sheets

•       Lead open enrollment meetings and guide employees through their benefit options and online enrollment

•       Process new hires, terminations, COBRA notifications, and carrier changes with thorough follow-up

•       Respond to client inquiries quickly and document all activity in our agency management system

**Retention & Account Rounding **

•       Proactively work to retain assigned accounts in line with agency goals

•       Represent MNJ at health fairs, networking events, and business expos as assigned

•       Support the team’s social media and new business development efforts

**Teamwork & Compliance **

•       Maintain a courteous, professional presence with clients, carriers, and co-workers

•       Adhere to HIPAA standards and agency privacy policies at all times

•       Stay current on legislation, new carrier products, and industry developments

**WHAT WE’RE LOOKING FOR **

**Required **

•       Active California Life & Health Insurance License in good standing

•       Minimum 2 years of experience in a health insurance agency

•       Proven ability to manage multiple client accounts in a high-volume environment

•       Strong attention to detail and excellent written and verbal communication skills

•       Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

•       Experience with Ease and/or Employee Navigator

•       Typing speed of 55+ WPM

•       Valid CA driver’s license and auto insurance – will need to drive to client enrollment meetings, as needed

**Nice to Have **

•       Experience with Covered California / ACA Individual & Family Plans

•       Familiarity with carriers such as Aetna, Anthem Blue Cross, Blue Shield, Calchoice, Covered CA, Health Net and UHC

•       **Bilingual English/Spanish **

•       Experience with agency management software (AgencyBloc)

**WHAT SUCCESS LOOKS LIKE **

•       Client retention at or above 95% for your assigned book of business

•       Open enrollment materials delivered on time and meetings completed on schedule

•       All client interactions documented in the agency management system

•       Client inquiries responded to within 1 business day

**BENEFITS & PERKS **

•       Competitive hourly compensation

•       Employee Benefits include but are not limited to medical, dental, vision, life and voluntary benefits

•       Supportive, small-team environment with real growth opportunity

•       Pathway to Senior Account Coordinator or Account Manager role

**HOW TO APPLY **

Please send the following to julie@mnjinsurance.com:

•       Your resume (PDF preferred)

•       2–3 professional references

•       A brief note on why you’re a strong fit for this role

- Questions? Call us at (714) 716-4303 or visit mnjinsurance.com

Employee Benefits Account Coordinator

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MNJ Insurance Solutions, Inc.

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