Data Entry Specialist
5+ years
Greater Tampa Bay Area
Full-time
Onsite
1 month ago
About the role
The Customer Support Representative is responsible for delivering high-quality customer service through phone-based support while accurately managing data entry and administrative tasks. This role requires strong communication skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.
How You'll Contribute
What Makes You a Great Fit
Education / Experience
Schedule
Perks & Benefits
How You'll Contribute
- Provide general administrative support to ensure smooth daily operations, including answering phones, managing emails, and entering orders.
- Serve as the primary point of contact for customer inquiries via phone and email
- Provide prompt, professional, and accurate responses to customer questions and concerns
- Assist with accounts payable, bank deposits, and procurement and purchasing of raw materials for production.
- Support order processing, invoicing, and customer service inquiries to ensure high client satisfaction.
- Organize records and filing systems for digital and physical documents.
- Help with inventory management and assist the production team as needed.
- Manage office supplies and coordinate facility needs to ensure a productive work environment.
What Makes You a Great Fit
- Proven experience in Customer Service or in a similar role.
- Proficiency with office software, especially Microsoft Office Suite (Excel, Word, Outlook) and Microsoft Teams.
- Excellent organizational skills, attention to detail, and ability to multitask.
- Strong communication and interpersonal skills to interact with clients and team members professionally.
- High level of integrity and ability to maintain confidentiality.
- A proactive approach to problem-solving with a desire to learn and take initiative.
- Familiarity with QuickBooks or similar accounting software is a plus.
Education / Experience
- 1–3 years of customer service or call center experience preferred
- High School or equivalent (Preferred)
- Strong verbal communication and active listening skills
- High attention to detail and accuracy in data entry
- Professional demeanor and problem-solving mindset
- Bilingual a plus
Schedule
- Monday - Thursday, 8:00 AM - 6:00 PM
- Full-time - 10-hour shifts
- Expected hours: 40 per week
- Work Location: In person - Tampa, FL 33634
Perks & Benefits
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance - ICHRA
- Paid time off
- Opportunities for skill development and career growth.
- Safe, collaborative, and supportive work environment
Skills
Customer Service