Professional Oral Care at Home.  Available at Target and ULTA.

Industry: Retail
Company Size: 11-50 employees

Made By Dentists

Savvy Admin PROD

**The Role **This role sits at the heart of MBD, supporting both our customers and our campaigns. On one side, you’ll run the day to day of customer service and product send outs. On the other, you’ll help bring brand activations, events, and content shoots to life. It’s a hands-on role for someone who likes variety, moves fast, and gets a kick out of being the person everyone can count on.

**Deliverables **

- Support day-to-day customer service by responding to emails, tracking common queries, and escalating product issues where needed. Support with send outs of product replacements for customer service queries.

- Support with the prep, packing, and dispatch of product send-outs for influencers, press, and giveaways, ensuring everything is logged and shipped on time.

- Keep our PR and sample stock organised and up to date, making sure the right products are always on hand for campaigns and send outs.

- Support the coordination of marketing activations, campaign launches, and in-store moments by assisting the creative and marketing team with needs.

- Pitch in on creative shoots and office content by gathering props, helping with setup and anything else that may come up.

- Lend a hand across departments as needed, supporting the wider team with admin, research, and last-minute tasks that keep the wheels turning.

- Be a positive, proactive presence in the MBD office. Always looking for ways to make things smoother, more efficient, and more fun.

**Be the Brand **

- Show up with a positive, can-do attitude that reflects the Made by Dentists energy, whether you’re answering a customer email or helping pack kits for a launch.

- Support content, brand, and design teams by staying detail-focused and helping bring ideas to life exactly as envisioned.

- Stay calm, flexible, and solutions-focused when things shift fast, from last-minute changes to busy shoot days.

- Join brainstorms, campaign meetings, or product launches with ideas that help elevate the brand, bring fresh thinking, and keep things moving forward.

**Experience **

- Curious, organised, and ready to learn, especially when it comes to brand activations, content shoots, and campaign rollouts.

- Eager to get hands-on experience in a growing business.

- Always willing to jump in and help where needed.

- Confident in communicating with people in a friendly, polished, brand-right way.

- Detail-oriented with a sharp eye for the finishing touches. The customer notes, the snacks, or extras that make something feel considered.

- Able to manage your time well, stay calm under pressure, and adapt when plans change.

- Excited about the Made by Dentists brand and passionate about bringing great experiences to life.

- Familiarity with tools like Google Drive or Asana is a bonus, but not essential. Just bring the willingness to learn and jump in.

**About the Brand **Made by Dentists is an oral care start-up based in Solana Beach, California, founded by two dentists on a mission to shake up the dental aisle. We’re a scrappy, ambitious team made up of ex–Sun Bum creatives including their legendary brand founder, Tom Rinks, and we’re looking for a Brand & Operations Coordinator to join the ride.

We don’t take ourselves too seriously but we do take our work and the products that we make very seriously.

If you’re obsessed with ideas, and ready to help disrupt a category ruled by giants, we’d love to meet you.

**Non-Negotiables ****Experience: **It’s hard to have good instincts without experience.

**Sense of Humor: **Mandatory.

**Thick Skin: **Mandatory.

**Relentless: **Mandatory.

**Superstar in the making: **Mandatory.

**Location: **Live in San Diego area. Mandatory.

**Killers only please. **

Brand & Operations Coordinator

**The Role **

We’re looking for an **Affiliate & Partnerships Manager ** to own and scale our affiliate, creator, and performance partnerships ecosystem in the US.

This is not a coordination role — you will be responsible for **driving revenue, building partnerships, and scaling channels ** across platforms including Awin, Levanta, TikTok Shop, Creator Connections, and Superaffiliate.

You will work cross-functionally with Amazon, retail, and marketing teams to ensure partnerships directly impact sales and growth.

**Key Responsibilities **

**Channel Ownership & Growth **

- Own and scale affiliate and partnerships channels including **Awin, Levanta, Superaffiliate, TikTok Shop, and Creator Connections **

- Set and deliver against **monthly revenue and efficiency targets **

- Build and execute a clear testing and scaling roadmap

**Creator & Partner Acquisition **

- Identify, recruit, and onboard **high-performing creators, publishers, and partners **

- Build a **consistent pipeline of partners ** who drive measurable revenue

- Focus on TikTok-first creators and Amazon-native content partners

**Retail & Amazon Integration **

- Align affiliate activity with **Amazon rank strategy, Walmart, and Target promotions **

- Drive traffic that converts across **Amazon and retailer sites **

- Partner with internal teams to ensure campaigns support key trading moments

**Offer & Commission Strategy **

- Develop and optimize commission structures to drive **incremental growth **

- Test offers, bundles, and exclusive promotions with partners

**Content & Performance Loop **

- Work closely with creative teams to identify **high-converting content **

- Feed top-performing creator content into paid media and PDPs

- Continuously refine messaging based on performance data

**Reporting & Insights **

- Track and report on **revenue, CAC, ROAS, and partner performance **

- Provide clear insights on what is scaling and where to invest further

- Ensure focus remains on **incremental, profitable growth **

**What Success Looks Like (First 6 Months) **

- Affiliate becomes a **meaningful revenue-driving channel **

- Strong network of **repeat, high-performing creators and partners **

- TikTok Shop and Amazon creators driving **consistent daily sales and content **

- Clear contribution to **retail velocity and Amazon performance **

**What We’re Looking For **

**Required Experience **

- 3–6 years in **affiliate marketing, partnerships, or creator-led growth **

- Experience with at least two of the following:

-  **Awin, Levanta, TikTok Shop, Amazon Creator ecosystem, Superaffiliate **

- Proven track record of **driving revenue through partnerships **

- Strong commercial mindset with understanding of **CAC, ROAS, and profitability **

-

**Preferred **

- Experience working with **Amazon-first or retail-led brands **

- Strong understanding of **TikTok and creator-led commerce **

- Existing network of creators, publishers, or affiliate partners

**About the Brand **

Made by Dentists is an oral care start-up based in Solana Beach, California, founded by two dentists on a mission to shake up the dental aisle. We’re a scrappy, ambitious team made up of ex–Sun Bum creatives including their legendary brand founder, Tom Rinks, and we’re looking for a Brand & Operations Coordinator to join the ride.

We don’t take ourselves too seriously but we do take our work and the products that we make very seriously.

If you’re obsessed with ideas, and ready to help disrupt a category ruled by giants, we’d love to meet you.

**Non-Negotiables ****Experience: **It’s hard to have good instincts without experience.

**Sense of Humor: **Mandatory.

**Thick Skin: **Mandatory.

**Relentless: **Mandatory.

**Superstar in the making: **Mandatory.

**Location: **Live in San Diego area. Mandatory.

**Killers only please. **

Affiliate & Partnerships Manager

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