Training Manager
6 - 10 years
Denver, NC
Full-time
Onsite
1 month ago
About the role
Training Manager
Location: Denver, NC (Office-based)
About Lakeside Project Solutions
Position Overview
Lakeside Project Solutions is seeking an experienced and motivated Training Manager to design, deliver, and continuously improve training programs across the organization. This role is responsible for identifying training needs, developing engaging and effective learning content, and delivering training that supports onboarding, operational excellence, performance improvement, and succession planning. The majority of training delivered in this role is focused on operational onboarding, ensuring new hires are effectively prepared to manage core workflows, systems, and client expectations within their first 60–90 days.
The ideal candidate has a strong understanding of adult learning principles, stays current with modern training methodologies, and can tailor training approaches to diverse roles across a facilities maintenance organization. Additionally, this individual should possess foundational project management knowledge to effectively align training initiatives with operational workflows, timelines, and business objectives. This position partners closely with department leaders and subject matter experts and reports to the Head of Human Resources.
Key Responsibilities
Qualifications and Experience
Compensation and Benefits
Lakeside Project Solutions offers a competitive compensation package and benefits program, including:
Location: Denver, NC (Office-based)
About Lakeside Project Solutions
- Lakeside Project Solutions is a fast-growing,facilities maintenance management company serving a diverse commercial customer base nationwide. We are a Vision- and Mission-focused, Values-driven organization committed to developing high-performing teams and delivering exceptional service.
- Learn more at www.lpsfacilities.com
Position Overview
Lakeside Project Solutions is seeking an experienced and motivated Training Manager to design, deliver, and continuously improve training programs across the organization. This role is responsible for identifying training needs, developing engaging and effective learning content, and delivering training that supports onboarding, operational excellence, performance improvement, and succession planning. The majority of training delivered in this role is focused on operational onboarding, ensuring new hires are effectively prepared to manage core workflows, systems, and client expectations within their first 60–90 days.
The ideal candidate has a strong understanding of adult learning principles, stays current with modern training methodologies, and can tailor training approaches to diverse roles across a facilities maintenance organization. Additionally, this individual should possess foundational project management knowledge to effectively align training initiatives with operational workflows, timelines, and business objectives. This position partners closely with department leaders and subject matter experts and reports to the Head of Human Resources.
Key Responsibilities
- Training Strategy and Program Development
- Assess organizational and departmental training needs and design programs that support company procedures, performance expectations, and growth objectives
- Develop training curricula, lesson plans, and materials using best practices in adult learning and instructional design
- Select and implement effective training methodologies based on learningobjectives, audience, learning styles, and role requirements
- Training Delivery and Effectiveness
- Facilitateoperational onboarding trainingfor new hires, ensuring a strong understanding of core workflows, performance metrics, and expectations, with clear accountability to individual and team KPIs
- Deliverongoing training and development initiativesacross all departments, supporting continuous improvement, process alignment, and evolving business needs
- Ensure mastery of training content through objective and subjective measures, including testing, demonstrations, and application-based assessments
- Obtain andmaintaintraining completionsign-offsfor all LPS positions
- Conduct retraining for underperforming employees in areasidentifiedby managers
- Measurement, Reporting, and Continuous Improvement
- Track and document all training activities, completions, and measurable outcomes
- Generate training status and outcome reports for leadership
- Conduct post-training evaluations and partner with managers to assess training effectiveness
- Continuously refine content and delivery methods based on feedback, data, and business needs
- Collaboration and Knowledge Management
- Maintain a centralized database of training materials, procedures, and records
- Collaborate with department headsand subject matter experts to ensure consistency and relevance
- Identifyexternal training resources and continuing education opportunities as needed
- Coordinate continuing education efforts, including scheduling, testing, and documentation in ADP
Qualifications and Experience
- Required
- Demonstrated experience as a Trainer, Training Facilitator, Training Manager, or similar role focused on adult learners
- Strong knowledge of adult learning theory, instructional design, and current training methodologies
- Proven ability to manage the full training lifecycle, including needs assessment, design, development, delivery, and evaluation
- Demonstrated management experience with direct responsibility fornew hire onboarding including the ability to lead, manage, and hold individuals accountable to performance expectations and KPIs
- Excellent written and verbal communication skills
- Advanced organizational skills with the ability to manage multiple priorities
- Proficiencywith Microsoft Office
- Demonstrated experience in curriculum design and content development
- Bachelor’s degree or equivalent relevant professional experience
- Commitment to continuous learning and staying current with training best practices
- Preferred
- Experience in facilities maintenance,project management,field services, construction, ora relatedindustry
- Familiarity with signage, wayfinding, or branded environments
- Experiencetrainingboth office-based and field-based teams
Compensation and Benefits
Lakeside Project Solutions offers a competitive compensation package and benefits program, including:
- Health, dental, and vision insurance
- Life insurance and short- and long-term disability coverage
- Paid time off accrual
- Employee Assistance Program (EAP)
- 401(k) with company match
Skills
Non-profit OrganizationsHuman Resources