A world of opportunity. 
We help children break through barriers to reach their potential. As a leading child therapy agency in the New York area, high-quality, professional services are our top priority.

Industry: Mental Health Care
Company Size: 501-1,000 employees

Kids First

Savvy Admin PROD

Field Outreach Representative**Care First ** is seeking a **Field Outreach Representative ** to join our team in **The Bronx **. This role is responsible for engaging community members, generating referrals, and connecting eligible individuals to our programs and services. The Field Outreach Representative serves as the face of the organization in the community, building relationships with local partners and educating prospective participants about available resources.

The ideal candidate is outgoing, self-motivated, and passionate about serving underserved populations. They enjoy working in the field, developing community partnerships, and helping individuals access healthcare and social support services.

Responsibilities

Conduct Community Outreach

- Represent **Care First ** at community events, health fairs, resource fairs, and partner locations

- Conduct face-to-face outreach activities to increase awareness of available programs and services

- Distribute educational materials and provide information to prospective participants and community stakeholders

Generate Referrals and Leads

- Identify and engage individuals who may benefit from organizational programs and services

- Collect preliminary information and refer interested individuals to the Enrollment Team for eligibility screening and intake

- Maintain a consistent pipeline of qualified referrals through proactive outreach efforts

Build Community Partnerships

- Develop and maintain relationships with healthcare providers, community-based organizations, shelters, faith-based organizations, senior centers, and other referral sources

- Schedule and conduct presentations to community groups and partner organizations

- Strengthen referral networks to support enrollment goals and community impact

Educate and Advocate

- Educate community members about Medicaid-related programs, social determinants of health services, and available community resources

- Address questions and concerns while providing accurate information about organizational offerings

- Serve as a trusted resource and advocate for individuals seeking support services

Track Outreach Activities

- Document outreach efforts, referrals, community contacts, and event participation in CRM and tracking systems

- Maintain accurate records and submit activity reports as required

- Monitor outreach performance and contribute to achieving monthly and quarterly goals

Collaborate with Internal Teams

- Partner closely with Enrollment Specialists to ensure a seamless transition of referred individuals into the enrollment process

- Communicate referral trends, community needs, and partnership opportunities to leadership

- Support special projects and outreach initiatives as assigned

Requirements

- 1–3 years of experience in community outreach, healthcare outreach, sales, customer engagement, social services, public health, or a related field

- Strong communication and interpersonal skills with the ability to connect with diverse populations

- Experience building professional relationships and community partnerships

- Ability to work independently and manage a flexible schedule

- Comfortable working in the field, attending events, and conducting face-to-face outreach activities

- Strong organizational and time-management skills

- Experience using CRM systems and Microsoft Office applications preferred

- High school diploma or equivalent required; associate's or bachelor's degree preferred

- Valid driver's license and reliable transportation may be required

Performance Expectations

- Meet established outreach, referral, and engagement goals

- Maintain active relationships with community partners and referral sources

- Participate in community events and outreach activities as scheduled

- Generate a consistent volume of qualified referrals for the Enrollment Team

- Accurately document outreach activities and participant interactions

About Care First**Care First ** is dedicated to improving health outcomes by connecting individuals with healthcare services and resources that address social determinants of health. Through community engagement, personalized support, and strategic partnerships, we help underserved populations access the care and assistance they need to thrive.

Our culture is built on compassion, accountability, collaboration, and a commitment to making a positive impact in the communities we serve.

Field Outreach Representative

GAV is seeking a highly organized and dependable Healthcare Manager Assistant to support administrative and operational projects across multiple states. This role is ideal for someone who enjoys structured, detail-oriented work and is interested in learning about the operational side of a growing healthcare organization.

The position will support business setup, licensing coordination, insurance administration, outreach support, and day-to-day operational organization. Training, guidance, and internal processes will be provided.

**Responsibilities**

Business & Administrative Support

- File EIN applications and state registrations using internal processes and checklists

- Assist with applications for business and healthcare licenses

- Maintain licensing trackers, renewal requirements, and organizational records

- Obtain and organize contact information for new LLCs and entities

- Coordinate virtual office and mail forwarding setup

- Assist with professional liability insurance applications and required documentation

Insurance & Operational Coordination

- Communicate with insurance companies to obtain updated provider manuals, fee schedules, and policy information

- Enter insurance payors and fee schedules into spreadsheets and internal systems

- Maintain organized operational records, trackers, and project documentation

- Assist with administrative and operational projects across multiple states

Outreach & Research Support

- Research physicians, psychologists, daycares, and community referral sources

- Build and maintain referral contact lists and outreach databases

- Send introductory outreach emails to providers and organizations

- Coordinate event materials, marketing items, and supply orders

- Assist with gathering information for outreach and operational initiatives

- Support multiple ongoing projects in a fast-paced remote environment

**Qualifications**

- Strong organizational and communication skills

- High attention to detail and accuracy

- Ability to manage multiple tasks and follow established processes

- Comfortable learning new systems, portals, and software

- Strong follow-through and time management skills

- Experience in administrative, healthcare, insurance, credentialing, or project coordination roles preferred

- Remote work experience preferred

What We Offer

- Fully remote position

- Opportunity for long-term growth within a growing healthcare organization

- Supportive and collaborative work environment

- Exposure to healthcare operations, licensing, insurance, and outreach processes

- Full-time hourly position starting around $24/hour based on experience

- Insurance benefits and paid time off

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Healthcare Manager Assistant

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