JM Mechanical, LLC was established in 1985, we are a locally owned and operated HVAC company, specializing in Commercial & Residential install, repair, maintenance and service of HVAC systems.

Industry: Construction
Company Size: 51-200 employees

JM Mechanical

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**Company Overview**

JM Mechanical LLC has been a leader in the HVAC industry since 1985, known for our commitment to innovation and excellence. We pride ourselves on providing effective solutions and services while fostering a creative and talented workforce.

Position Summary

JM Mechanical is seeking a detail-oriented IT Support Specialist to manage and support our growing technology needs. This role is responsible for the setup, maintenance, and tracking of company-issued mobile devices (phones and tablets), as well as supporting employees in the transition and daily use of our ERP system, Acumatica.

This position plays a key role in ensuring our field and office teams stay connected, productive, and fully supported with reliable technology.

Key Responsibilities

**Device Management (Phones & Tablets)**

- Set up, configure, and deploy company-issued phones and tablets

- Maintain accurate inventory of all devices and assigned users

- Manage device upgrades, replacements, and returns

- Troubleshoot hardware and software issues on mobile devices

- Coordinate with carriers and vendors for service and warranty support

- Ensure devices comply with company security policies

**Acumatica Support**

- Assist employees with day-to-day Acumatica questions and troubleshooting

- Support onboarding and training for new users in Acumatica

- Help maintain user accounts, permissions, and system access

- Work with leadership and vendors to improve workflows and system usage

- Identify and escalate system issues or bugs as needed

**General IT Support**

- Provide basic technical support to office and field staff

- Help troubleshoot connectivity, app, and login issues

- Document processes and maintain IT support logs

- Assist with implementing new technology tools as the company grows

**Qualifications**

- Basic understanding of mobile device management (MDM preferred but not required)

- Experience with or willingness to learn ERP systems (Acumatica experience a plus)

- Strong problem-solving and communication skills

- Ability to stay organized while managing multiple devices and requests

- Comfortable supporting both office and field employees

- Self-motivated and able to work independently

**Preferred Experience**

- Previous IT support or help desk experience

- Experience supporting construction, service, or field-based teams

- Familiarity with Acumatica or similar ERP systems

- Basic networking or troubleshooting knowledge

IT Support Specialist

**Company Overview**

JM Mechanical LLC has been a leader in the HVAC industry since 1985, known for our commitment to innovation and excellence. We pride ourselves on providing effective solutions and services while fostering a creative and talented workforce.

**Position Overview**

JM Mechanical is hiring an HVAC Controls Apprentice to assist with the installation and startup of low-voltage control systems on commercial projects.

This is a great opportunity for individuals with low-voltage wiring experience who want to build a career in HVAC controls and building automation.

**Key Responsibilities**

- Install conduit, raceways, and low-voltage cabling

- Mount and wire control devices (sensors, relays, etc.)

- Assist with system startup, testing, and verification

- Follow project plans, schedules, and safety standards

- Complete daily reports and documentation

**Qualifications**

- Experience with low-voltage wiring in construction is required

- Ability to work independently and on a team

- Strong attention to detail

- Willingness to learn and grow

**Traveling Is REQUIRED**

- Travel Per Diem

- Paid Travel Time

Electrician Apprentice

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