Sales and Charter Assistant
Fort Lauderdale, FL
Full-time
Onsite
1 month ago
About the role
With years of experience in yachting and over 160 passionate professionals, based in 15 strategically located offices around the globe, IYC delivers unrivalled management and operational support to a worldwide client base.
At IYC , we strongly believe in the value of teamwork. Our internal teams work closely together, enabling us to have good insight across all yachting disciplines.
Together, we aim to create value for our clients and partners.
"It's Your Choice: we help you make the right one"
About the role:
The company is currently seeking a highly motivated and organized Sales & Charter Assistant to support our team of Brokers with daily operations across both sales and charter activities. The position combines administrative excellence, client service, and coordination across internal teams to ensure seamless execution of transactions and client experiences.
Responsibilities:
General Responsibilities
Sales Support
Charter Support
Qualifications & requirements:
Why Join Us:
You’ll be part of a professional, collaborative team with a global reach and a shared passion for excellence in service. We offer room for development and the chance to make a real impact.
At IYC , we strongly believe in the value of teamwork. Our internal teams work closely together, enabling us to have good insight across all yachting disciplines.
Together, we aim to create value for our clients and partners.
"It's Your Choice: we help you make the right one"
About the role:
The company is currently seeking a highly motivated and organized Sales & Charter Assistant to support our team of Brokers with daily operations across both sales and charter activities. The position combines administrative excellence, client service, and coordination across internal teams to ensure seamless execution of transactions and client experiences.
Responsibilities:
General Responsibilities
- Provide professional support in managing incoming calls, including liaising with IT, coordinating with external brokers/assistants, and verifying wire instructions
- Coordinate distribution of the company’s charter and sales magazine, Horizons
- Deliver exceptional customer service to both internal and external clients, including proactive follow-up
- Support brokers with day-to-day activities, including scheduling, travel arrangements, and general coordination
- Assist in preparing listing presentations, owner marketing reports, and buyer guides
- Support marketing initiatives, including events, partnerships, and campaigns
- Assist with boat show preparation in collaboration with brokers and the marketing team
Sales Support
- Prepare Central Listing Proposals
- Conduct KYC processes and collect required ownership and vessel documentation
- Maintain accurate client data within the company CRM system
- Enter and maintain central listing specifications across various MLS platforms
- Coordinate regular promotion of central listings with the marketing team
- Prepare and manage central listing reports
- Maintain the up-broker calendar for sales and charter retail leads
- Provide support with Letters of Intent (LOIs) and contracts
- Assist in preparing closing documentation and coordinating execution
Charter Support
- Prepare tailored yacht selection proposals for clients
- Communicate with clients as directed by brokers
- Draft and manage charter contracts as needed
- Track and manage charter payments, commissions, and referral fees, including maintaining a payment calendar in coordination with Finance
- Maintain accurate records of charter contracts and client data within internal systems
- Support brokers in developing client proposals, including destination insights, itineraries, and activities
- Liaise with captains and charter managers as directed
Qualifications & requirements:
- Minimum of 2 years of administrative experience, preferably supporting high-profile or luxury clients. Experience in the marine or yachting industry is preferred
- Minimum of 2 years of university education preferred
- Strong communication and interpersonal skills
- Highly organized with the ability to multitask and prioritize effectively
- Proactive, self-motivated, and detail-oriented
- Positive, team-oriented attitude with a strong service mindset
- Ability to take initiative and identify business opportunities
- Professional appearance and etiquette
- Bilingual skills are a plus.
Why Join Us:
You’ll be part of a professional, collaborative team with a global reach and a shared passion for excellence in service. We offer room for development and the chance to make a real impact.
Skills
AdministrativeTravel Arrangements