A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. This position is located in Jacksonville, FL- Local candidates, please.Position Summary: The Senior Procurement Manager owns IQ Fiber's procurement function end-to-end, from long-term sourcing strategy to daily supply chain execution. This is a senior individual contributor and functional leadership role that carries direct accountability for procurement outcomes across the organization, including cost performance, supplier quality, supply continuity, and process maturity. Reporting to the Director of Procurement, Fleet & Facilities and working alongside Finance and OSP leadership, you will serve as the company's subject matter expert on procurement strategy, vendor relationships, and supply chain risk. You will be expected to bring forward recommendations and to build a procurement function that scales with IQ Fiber's aggressive network expansion plans. This role is suited for a seasoned procurement professional who has operated at a strategic level, managed meaningful contract portfolios, and can move fluidly between advising senior leadership and rolling up their sleeves to get things done. Key Responsibilities 1. Procurement Strategy & Function Ownership
Define and own IQ Fiber's procurement strategy, including sourcing policy, supplier selection criteria, contracting standards, and supply chain governance
Set and track procurement KPIs, including cost savings, supplier on-time delivery, contract compliance, and spend under management
Evaluate and continuously improve procurement systems, tools, and workflows to increase efficiency, visibility, and control as the company scales
Build and maintain structured bid and RFP processes that ensure competitive sourcing and defensible vendor selection decisions
Ensure all procurement activity aligns with IQ Fiber's commitment to responsible, ethical, and sustainable sourcing practices
2. Strategic Sourcing & Contract Management
Lead sourcing strategy for fiber optic network construction materials, customer premise equipment, and related OSP operational supplies
Negotiate and manage a portfolio of supplier contracts, securing favorable pricing, volume commitments, delivery terms, quality standards, and nondisclosure provisions
Conduct market analysis and make-vs-buy evaluations to inform sourcing decisions 12–24 months ahead of need
Develop and execute supplier diversification strategies to reduce concentration risk and improve supply chain resilience
Monitor contract performance and hold suppliers accountable to agreed terms through structured review processes
3. Supply Planning & Risk Management
Own the supply forecast process, translating network build plans and operational demand signals into reliable supply plans on weekly, monthly, and quarterly cadences
Proactively identify and mitigate supply chain risks, including lead time volatility, single-source dependencies, and market pricing shifts
Analyze delivery performance, inventory levels, and usage trends to ensure supply plans are executing as intended and adjust ahead of disruptions
Partner with Warehouse Operations and Inventory teams to maintain alignment between procurement plans and on-hand stock levels
4. Leadership & Cross-Functional Influence
Act as IQ Fiber's internal subject matter expert on procurement, supply chain strategy, and vendor management, advising leadership with data-backed recommendations
Lead, mentor, and develop junior procurement team members, setting clear expectations and building capability within the function
Collaborate with Finance, Operations, and OSP leadership to align procurement strategy with business objectives, budget constraints, and network build timelines
Support special projects, including financial modeling, vendor risk analysis, and workflow process improvements
Manage vendor disputes and escalations, representing IQ Fiber with professionalism and a solutions-oriented approach
Perform other duties as assigned
Qualifications Required
Bachelor's degree in Supply Chain, Business, Finance, or a related field; equivalent professional experience demonstrating the same depth of knowledge will be considered
5–7 years of progressive procurement, sourcing, or supply chain experience, with at least 2–3 years in a senior individual contributor or lead capacity
Demonstrated experience negotiating high-value supplier contracts, including multi-year agreements exceeding $1M in value
Experience in telecommunications, fiber optic internet, infrastructure construction, or a closely related industry
Proven ability to build or mature a procurement function, including process design, policy development, and KPI implementation
Strong analytical skills with experience using data to drive sourcing strategy, forecast supply needs, and present recommendations to senior leadership
Excellent written and verbal communication skills, including experience presenting to C-suite executives and managing external vendor relationships at a senior level
High integrity, strong work ethic, and the executive presence to operate as a functional leader in a fast-moving, high-growth company
Preferred
Direct experience with OSP (outside plant) materials and fiber network construction supply chains
People management or formal mentorship experience
Experience evaluating, implementing, or optimizing ERP or procurement management platforms (e.g., NetSuite, Coupa, or similar)
Professional certification: CPSM, CPIM, or equivalent
Experience in a high-growth startup or early-stage company environment where processes were built, not inherited
What Success Looks Like You will be considered highly effective in this role when you:
Own procurement outcomes - not just activities. Cost targets are met, supply continuity is maintained, and supplier performance is measurably improving quarter over quarter
Serve as a trusted advisor to executive leadership, bringing forward procurement intelligence, risk assessments, and strategic recommendations that shape business decisions
Lead a procurement function with defined processes, documented playbooks, clear KPIs, and reporting that gives leadership full visibility into supply health at all times
Negotiate and manage a portfolio of high-value supplier contracts that deliver competitive pricing, strong terms, and long-term reliability, protecting IQ Fiber's ability to build at scale
Proactively identify supply chain risks, including supplier concentration, lead time volatility, and market price shifts; have mitigation plans in place before problems arise
Mentor and develop junior procurement staff, raising the capability of the team around you
Within your first 90 days, you will have conducted a full audit of the existing supplier portfolio, identified the top cost and risk exposure areas, and presented a 12-month procurement strategy roadmap to the Director. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.