Student Services Specialist II
Ames, IA
Full-time
Remote
1 month ago
About the role
Position Title
Student Services Specialist II
Job Group
Professional & Scientific
Required Minimum Qualifications
Bachelor’s degree and 2 years of related experience
Job Description
The College of Engineering Recruitment and Student Services Office at Iowa State University is seeking a Student Services Specialist II to lead and coordinate undergraduate recruitment efforts for prospective Cyclone Engineers. This dynamic, student-facing role is focused on engaging future students and their families as they explore engineering pathways and discover opportunities within the College of Engineering.
In this role, you will coordinate recruitment events, campus visits, and outreach programs while serving as a key point of contact for prospective students. You will deliver presentations, facilitate one-on-one conversations, and use CRM tools to manage communications and engagement efforts. The position also includes advising the Engineering Ambassador & Mentor program (TEAM), supervising student ambassadors, and supporting high-impact recruitment initiatives such as campus tours, college fairs, and high school visits. Some travel is required, offering the opportunity to connect with students locally, regionally, and nationally while helping inspire the next generation of engineers.
Preferred Qualifications
About The Department
The Engineering Recruitment and Student Services (ERSS) department at Iowa State University supports the success of engineering students from recruitment through graduation. ESS provides academic advising, student support services, and engagement opportunities designed to help students navigate their academic journey and achieve their educational and career goals. The team works closely with faculty, campus partners, and students to foster a supportive environment that promotes recruitment, retention, student success, and a positive college experience within the College of Engineering.
To learn more visit this link.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.
Appointment Type
Regular
Number Of Months Employed Per Year
12 Month Work Period
Time Type
Full time
Pay Grade
PS806
Original Posting Date
May 21, 2026
Posting Close Date
June 4, 2026
Job Requisition Number
R19271
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].
General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
Student Services Specialist II
Job Group
Professional & Scientific
Required Minimum Qualifications
Bachelor’s degree and 2 years of related experience
Job Description
The College of Engineering Recruitment and Student Services Office at Iowa State University is seeking a Student Services Specialist II to lead and coordinate undergraduate recruitment efforts for prospective Cyclone Engineers. This dynamic, student-facing role is focused on engaging future students and their families as they explore engineering pathways and discover opportunities within the College of Engineering.
In this role, you will coordinate recruitment events, campus visits, and outreach programs while serving as a key point of contact for prospective students. You will deliver presentations, facilitate one-on-one conversations, and use CRM tools to manage communications and engagement efforts. The position also includes advising the Engineering Ambassador & Mentor program (TEAM), supervising student ambassadors, and supporting high-impact recruitment initiatives such as campus tours, college fairs, and high school visits. Some travel is required, offering the opportunity to connect with students locally, regionally, and nationally while helping inspire the next generation of engineers.
Preferred Qualifications
- Master’s degree in higher education or a related field
- Experience in higher education admissions or undergraduate student recruitment
- Experience building and maintaining relationships with prospective students, families, and educational partners
- Experience delivering engaging presentations and communicating effectively to large audiences
- Experience advising and mentoring students individually in both in-person and virtual settings
- Proficiency with workplace technology (CRM systems such as Salesforce, Workday, and Microsoft Office Suite)
- Experience planning and executing large-scale events in a university setting
About The Department
The Engineering Recruitment and Student Services (ERSS) department at Iowa State University supports the success of engineering students from recruitment through graduation. ESS provides academic advising, student support services, and engagement opportunities designed to help students navigate their academic journey and achieve their educational and career goals. The team works closely with faculty, campus partners, and students to foster a supportive environment that promotes recruitment, retention, student success, and a positive college experience within the College of Engineering.
To learn more visit this link.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
- Retirement benefits including defined benefit and defined contribution plans
- Generous vacation, holiday, and sick time and leave plans
- Onsite childcare (Ames, Iowa)
- Life insurance and long-term disability
- Flexible Spending Accounts
- Various voluntary benefits and discounts
- Employee Assistance Program
- Wellbeing program
- Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.
Appointment Type
Regular
Number Of Months Employed Per Year
12 Month Work Period
Time Type
Full time
Pay Grade
PS806
Original Posting Date
May 21, 2026
Posting Close Date
June 4, 2026
Job Requisition Number
R19271
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].
General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
Skills
Education and TrainingHigher Education