System Administrator
6 - 10 years
United States
Full-time
Remote
1 month ago
About the role
GroundingWork is a boutique HR consulting company focused on helping small businesses, nonprofit organizations, and individuals build healthier, more sustainable workplace environments. We provide practical human resources support and operational guidance across areas such as employee relations, recruitment support, workforce communication, organizational development, compliance practices, and HR process improvement.
Our clients often come to us during periods of growth, transition, or organizational change. Many are looking for thoughtful guidance that balances operational structure with a people-centered approach. We understand that every organization operates differently, which is why we prioritize personalized support, responsive communication, and long-term partnership over one-size-fits-all solutions.
At GroundingWork, we believe that strong internal systems play an important role in supporting both employee experience and client service. Reliable technology infrastructure allows our remote teams to collaborate effectively, maintain operational consistency, and deliver dependable support to the organizations we work with every day.
As a remote-first company, we have intentionally built a professional environment that encourages flexibility, accountability, and respectful collaboration. We value employees who communicate thoughtfully, approach challenges with professionalism, and contribute to a workplace culture centered on reliability, continuous improvement, and mutual support.
Our work environment is calm, collaborative, and mission-oriented. We recognize the importance of balancing operational efficiency with a sustainable and supportive approach to work, and we encourage employees to take ownership of their responsibilities while continuing to grow professionally.
Role Overview
GroundingWork is seeking a System Administrator to help maintain and support the technology systems that allow our remote organization to operate effectively and securely. This position plays an important role in supporting day-to-day technology operations while helping ensure that employees across the organization have reliable access to the tools, systems, and platforms they need to perform their work successfully.
The System Administrator will work closely with leadership, operations teams, external vendors, and employees across multiple departments to manage system administration, user access, device support, and infrastructure reliability. This role combines technical problem-solving with operational support and requires someone who is organized, responsive, and comfortable working in a collaborative remote environment.
Beyond maintaining systems, this position contributes to creating a stable and efficient work experience for employees throughout the organization. Whether assisting with onboarding new team members, resolving technical issues, supporting cloud-based platforms, or improving internal processes, the System Administrator helps strengthen the operational foundation that supports both employees and clients.
The ideal candidate approaches technology support with patience, professionalism, and attention to detail. Success in this role requires the ability to balance independent technical work with clear communication and responsive support. We are looking for someone who values consistency, takes ownership of responsibilities, and is comfortable contributing to long-term operational improvements within a growing remote organization.
This is an excellent opportunity for a systems professional who enjoys supporting people as much as supporting technology and who values meaningful work within a collaborative and service-oriented environment.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Compensation and Benefits
GroundingWork offers a competitive compensation package and a comprehensive benefits program designed to support employee well-being, flexibility, and long-term professional development.
Compensation :
Health and Wellness Benefits :
Retirement and Financial Benefits :
Work Environment and Additional Perks :
GroundingWork is committed to fostering a workplace that is inclusive, respectful, and equitable. We believe that diverse perspectives, experiences, and backgrounds strengthen collaboration and improve how we support our clients and communities. We are dedicated to fair hiring practices and equal employment opportunities, and we strive to maintain an environment where employees feel valued, supported, and encouraged to contribute meaningfully and professionally.
Our clients often come to us during periods of growth, transition, or organizational change. Many are looking for thoughtful guidance that balances operational structure with a people-centered approach. We understand that every organization operates differently, which is why we prioritize personalized support, responsive communication, and long-term partnership over one-size-fits-all solutions.
At GroundingWork, we believe that strong internal systems play an important role in supporting both employee experience and client service. Reliable technology infrastructure allows our remote teams to collaborate effectively, maintain operational consistency, and deliver dependable support to the organizations we work with every day.
As a remote-first company, we have intentionally built a professional environment that encourages flexibility, accountability, and respectful collaboration. We value employees who communicate thoughtfully, approach challenges with professionalism, and contribute to a workplace culture centered on reliability, continuous improvement, and mutual support.
Our work environment is calm, collaborative, and mission-oriented. We recognize the importance of balancing operational efficiency with a sustainable and supportive approach to work, and we encourage employees to take ownership of their responsibilities while continuing to grow professionally.
Role Overview
GroundingWork is seeking a System Administrator to help maintain and support the technology systems that allow our remote organization to operate effectively and securely. This position plays an important role in supporting day-to-day technology operations while helping ensure that employees across the organization have reliable access to the tools, systems, and platforms they need to perform their work successfully.
The System Administrator will work closely with leadership, operations teams, external vendors, and employees across multiple departments to manage system administration, user access, device support, and infrastructure reliability. This role combines technical problem-solving with operational support and requires someone who is organized, responsive, and comfortable working in a collaborative remote environment.
Beyond maintaining systems, this position contributes to creating a stable and efficient work experience for employees throughout the organization. Whether assisting with onboarding new team members, resolving technical issues, supporting cloud-based platforms, or improving internal processes, the System Administrator helps strengthen the operational foundation that supports both employees and clients.
The ideal candidate approaches technology support with patience, professionalism, and attention to detail. Success in this role requires the ability to balance independent technical work with clear communication and responsive support. We are looking for someone who values consistency, takes ownership of responsibilities, and is comfortable contributing to long-term operational improvements within a growing remote organization.
This is an excellent opportunity for a systems professional who enjoys supporting people as much as supporting technology and who values meaningful work within a collaborative and service-oriented environment.
Key Responsibilities
- Administer and maintain company systems, cloud platforms, and user environments
- Support employee onboarding and offboarding processes, including account setup and access management
- Monitor system performance, operational reliability, and security practices
- Troubleshoot hardware, software, and access-related issues for remote employees
- Maintain system documentation, operational procedures, and configuration records
- Support endpoint management, software deployment, and device administration
- Coordinate with external vendors and technology service providers when necessary
- Assist with backup, disaster recovery, and business continuity processes
- Identify opportunities to improve workflows, operational efficiency, and system reliability
- Help maintain compliance with company technology and security standards
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, System Administration, or a related field, or equivalent professional experience
- Minimum of 3–5 years of experience in system administration, infrastructure support, or IT operations
- Experience supporting cloud-based environments such as Microsoft 365, Google Workspace, or similar platforms
- Strong understanding of user account management, endpoint administration, and security best practices
- Experience troubleshooting technical issues within remote work environments
- Strong organizational and analytical skills
- Clear written and verbal communication abilities
Preferred Qualifications
- Experience supporting consulting firms, professional services organizations, or distributed teams
- Familiarity with identity and access management systems
- Experience with remote device administration and endpoint management tools
- Understanding of cybersecurity fundamentals and operational risk management
- Relevant certifications such as Microsoft, CompTIA, or Google Workspace certifications are considered a plus
Compensation and Benefits
GroundingWork offers a competitive compensation package and a comprehensive benefits program designed to support employee well-being, flexibility, and long-term professional development.
Compensation :
- Annual salary range of $82,000 – $108,000, based on qualifications and experience
- Performance reviews with opportunities for compensation growth
Health and Wellness Benefits :
- Medical, dental, and vision insurance with employer contributions
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Employer-paid life and disability insurance
- Employee assistance and wellness support resources
Retirement and Financial Benefits :
- 401(k) retirement savings plan with company matching
- Pre-tax benefit options where applicable
- Financial wellness and planning resources
Work Environment and Additional Perks :
- Fully remote work arrangement within the United States
- Home office stipend and technology equipment support
- Flexible scheduling within standard business hours
- Generous paid time off, including vacation, sick leave, and company-recognized holidays
- Paid parental leave in accordance with company policy
- Professional development assistance, training opportunities, and certification support
- Collaborative and supportive remote work culture focused on sustainable growth and operational excellence
GroundingWork is committed to fostering a workplace that is inclusive, respectful, and equitable. We believe that diverse perspectives, experiences, and backgrounds strengthen collaboration and improve how we support our clients and communities. We are dedicated to fair hiring practices and equal employment opportunities, and we strive to maintain an environment where employees feel valued, supported, and encouraged to contribute meaningfully and professionally.
Skills
Human ResourcesInformation Technology