Position Summary The Learning Center Assistant supports the daily operations of the Fort Washakie Learning Center by providing academic, technical, administrative, and community-based assistance to students, patrons, and staff. This position helps maintain a welcoming, inclusive, and well-organized environment while supporting educational programs, computer lab services, and testing services. The Assistant plays a key role in promoting educational access, mentoring youth, and ensuring the Learning Center functions to ensure a welcoming and efficient environment for all users. Duties And Responsibilities Community, Student, and Patron Support
Greet visitors, determine the nature of their visit, and direct them to appropriate services or resources
Assist community members with accessing the computer lab
Provide assistance with job applications, resume writing, and basic computer and technology use
Support students with scheduling and completing HiSET and TABE testing
Assist HSEC students using the Essential Education (Essential Ed) Program, including
Support With
Fractions
Basic algebra
Basic geometry
Tutor students in basic Reading, Math, and Language skills
Mentor and encourage youth in a positive and supportive manner
Technology and Computer Lab Support
Monitor internet usage to ensure appropriate and responsible use
Assist new and current users with internet access, email setup, and general online searches
Provide assistance and basic troubleshooting for printers, scanners, color printers, computers, graphics software, and related hardware
Set up, maintain, and troubleshoot computers, tablets, testing booths, and other technology
Escalate technical issues when necessary and assist with technology upgrades Administrative and Organizational Support
Maintain accurate records of student participation and community use of the Learning Center
Assist with scheduling, and program coordination of center activities
Perform general clerical duties, including filing, record keeping, data entry, and processing check requests
Assist with the implementation and adherence to Standard Operating Procedures
Assist patrons with copying and faxing services Facility Operations and General Duties
Operate center equipment such as coffee pot, printers, scanners, and office machines
Run errands as needed to support Learning Center operations
Perform janitorial duties, including wiping tables, sweeping floors, removing cigarette
butts, cleaning entrances, removing snow, and applying ice melt
Ensure the Learning Center remains clean, safe, organized, and welcoming
Other Responsibilities
Maintain an inclusive, respectful, and professional environment for all community
members
Perform additional duties as assigned by the Director to support the mission of the Fort Washakie Learning Center
Qualifications Education and Experience
High school diploma, HSEC diploma, or equivalent required
Some college coursework or technical training preferred
Experience in education, administrative support, or technology assistance is desirable
Skills and Competencies
Excellent interpersonal and communication skills
Friendly, assertive, and informative approach when working with the public
Computer literate with the ability and willingness to learn new systems
Proficiency in Microsoft Office Suite and Google Workspace
Basic computer troubleshooting skills
Strong organizational skills and attention to detail
Ability to work collaboratively with diverse populations, including youth, families, and
educators
Ability to handle sensitive information with confidentiality and professionalism
Other Requirements
Willingness to work flexible hours as needed
Commitment to the mission and goals of the Fort Washakie Learning Center
Familiarity with the Wind River Reservation and its community needs is a strong asset