Eastern Shoshone Tribe

Learning Center Assistant

Eastern Shoshone Tribe
Fort Washakie, WY
Full-time
Remote
1 month ago

About the role

Position Summary
The Learning Center Assistant supports the daily operations of the Fort Washakie Learning
Center by providing academic, technical, administrative, and community-based assistance to
students, patrons, and staff. This position helps maintain a welcoming, inclusive, and well-organized environment while supporting educational programs, computer lab services, and
testing services. The Assistant plays a key role in promoting educational access, mentoring
youth, and ensuring the Learning Center functions to ensure a welcoming and efficient
environment for all users.
Duties And Responsibilities
Community, Student, and Patron Support
  • Greet visitors, determine the nature of their visit, and direct them to appropriate services or resources
  • Assist community members with accessing the computer lab
  • Provide assistance with job applications, resume writing, and basic computer and technology use
  • Support students with scheduling and completing HiSET and TABE testing
  • Assist HSEC students using the Essential Education (Essential Ed) Program, including

Support With
  • Fractions
  • Basic algebra
  • Basic geometry
  • Tutor students in basic Reading, Math, and Language skills
  • Mentor and encourage youth in a positive and supportive manner

Technology and Computer Lab Support
  • Monitor internet usage to ensure appropriate and responsible use
  • Assist new and current users with internet access, email setup, and general online searches
  • Provide assistance and basic troubleshooting for printers, scanners, color printers, computers, graphics software, and related hardware
  • Set up, maintain, and troubleshoot computers, tablets, testing booths, and other technology
  • Escalate technical issues when necessary and assist with technology upgrades Administrative and Organizational Support
  • Maintain accurate records of student participation and community use of the Learning Center
  • Assist with scheduling, and program coordination of center activities
  • Perform general clerical duties, including filing, record keeping, data entry, and processing check requests
  • Assist with the implementation and adherence to Standard Operating Procedures
  • Assist patrons with copying and faxing services Facility Operations and General Duties
  • Operate center equipment such as coffee pot, printers, scanners, and office machines
  • Run errands as needed to support Learning Center operations
  • Perform janitorial duties, including wiping tables, sweeping floors, removing cigarette

butts, cleaning entrances, removing snow, and applying ice melt
  • Ensure the Learning Center remains clean, safe, organized, and welcoming

Other Responsibilities
  • Maintain an inclusive, respectful, and professional environment for all community

members
  • Perform additional duties as assigned by the Director to support the mission of the Fort Washakie Learning Center

Qualifications
Education and Experience
  • High school diploma, HSEC diploma, or equivalent required
  • Some college coursework or technical training preferred
  • Experience in education, administrative support, or technology assistance is desirable

Skills and Competencies
  • Excellent interpersonal and communication skills
  • Friendly, assertive, and informative approach when working with the public
  • Computer literate with the ability and willingness to learn new systems
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Basic computer troubleshooting skills
  • Strong organizational skills and attention to detail
  • Ability to work collaboratively with diverse populations, including youth, families, and

educators
  • Ability to handle sensitive information with confidentiality and professionalism

Other Requirements
  • Willingness to work flexible hours as needed
  • Commitment to the mission and goals of the Fort Washakie Learning Center
  • Familiarity with the Wind River Reservation and its community needs is a strong asset

Skills

AdministrativeGovernment Administration
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