The Eastern Shoshone Tribe is a tribal government based out of Fort Washakie, Wyoming.

Industry: Government Administration
Company Size: 201-500 employees

Eastern Shoshone Tribe

Savvy Admin PROD

**Position Summary**

The Learning Center Assistant supports the daily operations of the Fort Washakie Learning

Center by providing academic, technical, administrative, and community-based assistance to

students, patrons, and staff. This position helps maintain a welcoming, inclusive, and well-organized environment while supporting educational programs, computer lab services, and

testing services. The Assistant plays a key role in promoting educational access, mentoring

youth, and ensuring the Learning Center functions to ensure a welcoming and efficient

environment for all users.

**Duties And Responsibilities**

Community, Student, and Patron Support

-  Greet visitors, determine the nature of their visit, and direct them to appropriate services or resources

-  Assist community members with accessing the computer lab

-  Provide assistance with job applications, resume writing, and basic computer and technology use

-  Support students with scheduling and completing HiSET and TABE testing

-  Assist HSEC students using the Essential Education (Essential Ed) Program, including

**Support With**

- Fractions

- Basic algebra

- Basic geometry

-  Tutor students in basic Reading, Math, and Language skills

-  Mentor and encourage youth in a positive and supportive manner

Technology and Computer Lab Support

-  Monitor internet usage to ensure appropriate and responsible use

-  Assist new and current users with internet access, email setup, and general online searches

-  Provide assistance and basic troubleshooting for printers, scanners, color printers, computers, graphics software, and related hardware

-  Set up, maintain, and troubleshoot computers, tablets, testing booths, and other technology

-  Escalate technical issues when necessary and assist with technology upgrades Administrative and Organizational Support

-  Maintain accurate records of student participation and community use of the Learning Center

-  Assist with scheduling, and program coordination of center activities

-  Perform general clerical duties, including filing, record keeping, data entry, and processing check requests

-  Assist with the implementation and adherence to Standard Operating Procedures

-  Assist patrons with copying and faxing services Facility Operations and General Duties

-  Operate center equipment such as coffee pot, printers, scanners, and office machines

-  Run errands as needed to support Learning Center operations

-  Perform janitorial duties, including wiping tables, sweeping floors, removing cigarette

butts, cleaning entrances, removing snow, and applying ice melt

-  Ensure the Learning Center remains clean, safe, organized, and welcoming

**Other Responsibilities**

-  Maintain an inclusive, respectful, and professional environment for all community

members

-  Perform additional duties as assigned by the Director to support the mission of the Fort Washakie Learning Center

**Qualifications**

Education and Experience

-  High school diploma, HSEC diploma, or equivalent required

-  Some college coursework or technical training preferred

-  Experience in education, administrative support, or technology assistance is desirable

Skills and Competencies

-  Excellent interpersonal and communication skills

-  Friendly, assertive, and informative approach when working with the public

-  Computer literate with the ability and willingness to learn new systems

-  Proficiency in Microsoft Office Suite and Google Workspace

-  Basic computer troubleshooting skills

-  Strong organizational skills and attention to detail

-  Ability to work collaboratively with diverse populations, including youth, families, and

educators

-  Ability to handle sensitive information with confidentiality and professionalism

**Other Requirements**

-  Willingness to work flexible hours as needed

-  Commitment to the mission and goals of the Fort Washakie Learning Center

-  Familiarity with the Wind River Reservation and its community needs is a strong asset

Learning Center Assistant

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