We are a global nonprofit bridging the gap in access to essential surgeries & healthcare, starting with cleft surgery and comprehensive care. We provide medical expertise, training, research and care through our staff, volunteers, and students, working alongside governments, nonprofits, and health systems.

Industry: Non-profit Organizations
Company Size: 501-1,000 employees

Operation Smile

Savvy Admin PROD

**Role: ** Travel Coordinator

**Department: ** Global Volunteer Management

**Location & Modality: ** Remote, US Based - local VA Beach candidates will be asked to work hybrid.

**General Description**

The Travel Coordinator is responsible for delivering a smooth, cost-effective, and professional travel experience for Operation Smile’s employees, volunteers, and special guests traveling on behalf of the organization. This position manages all travel logistics while ensuring compliance with OSI travel policies, assisting with negotiating favorable terms with vendors, and providing exceptional customer service.

This role requires strong organizational skills, customer service experience, and the ability to thrive in a dynamic, global environment where plans can change quickly and creative solutions are needed.

**Essential Functions**

**Travel Coordination**

- Arrange and confirm travel for individuals, groups, and Operation Smile guests, including flights, lodging, and ground transportation.

- Use multiple travel management platforms e.g., Navan, Christopherson Business Travel, SAP Concur, GDS (Travelport+, Sabre, or similar) to book, track, and manage travel efficiently.

- Proactively monitor itineraries, anticipate disruptions, and rebook as needed to minimize delays or inconveniences for travelers.

- Ensure travel arrangements comply with OSI policies and preferred supplier agreements.

- Handle special requests such as visa guidance, baggage needs, loyalty programs, and seating assignments.

**Event Support**

- Coordinate travel logistics for medical programs, trainings, leadership meetings, and donor events, including large-scale group movements.

- Work closely with Global Program Operations and other stakeholders to align travel with event goals, budgets, and timelines.

- Provide after-hours support on a limited basis for urgent travel needs during active programs.

**Financial & Administrative Tasks**

- Track travel spend, reconcile vendor invoices, and ensure accurate allocation of costs to projects or programs.

- Identify cost-saving opportunities while balancing traveler comfort and program requirements.

- Process volunteer reimbursement and payments for travel related to programs in coordination with finance.

- Communication & Customer Service.

- Act as the point of contact for travelers and guests before, during, and after travel regarding their travel needs.

- Provide clear itineraries, pre-travel briefings, and timely updates when plans change.

- Maintain a calm, empathetic, and professional demeanor when addressing traveler concerns or emergencies.

**Qualifications**

**Job Qualifications and Skills Required:**

- Bachelor’s degree or equivalent experience in hospitality, travel management, business administration, or related field.

- 2+ years of experience coordinating international travel in a corporate, nonprofit, or travel agency environment.

- Hands-on experience using multiple travel booking platforms (Navan, Christopherson Business Travel, SAP Concur, Travelport+, Amadeus, Sabre, etc.).

- Strong organizational and problem-solving skills, with the ability to manage multiple priorities under tight deadlines.

- Excellent written and verbal communication skills.

- Ability to remain flexible, agile, and calm under pressure, adapting quickly to last-minute changes or disruptions.

- Proficiency with Microsoft Office Suite (Outlook and Excel required) and online booking systems.

- Ability to work outside of standard business hours when needed.

- Written and spoken fluency in Spanish is a plus.

**Compensation**

Operation Smile is committed to pay transparency. The anticipated salary range for this position is $42,000 to $52,500, which may vary slightly based on a candidate’s experience, qualifications, and geographic location.

**Why Operation Smile?**

**Meaningful Work - ** At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.

**A Brighter Future - ** Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. ~~Cha-ching!~~

**Happy and Healthy - ** Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles!

**Worry-Free Insurance - ** Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what!

**Take Your Time (Off) - ** Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation.

**Work it, Flex it - ** Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.

**Travel Minus Stress - ** See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.

Travel Coordinator

Let’s Go Outside Travel
Stress-Free Planning | Custom Itineraries | Asia, Mexico, Caribbean & U.S. Destinations

Let’s Go Outside Travel is a boutique travel planning service that helps individuals and small groups make the most of their time off—without the stress of logistics.

We specialize in personalized, end-to-end travel planning for tropical destinations across Mexico, the Caribbean, and the United States. From curated itineraries and resort bookings to private transfers and excursions, every detail is handled with care and intention.

Our clients come to us for seamless, customized travel experiences—whether for a romantic getaway, group celebration, solo escape, or quick weekend recharge. With industry expertise, destination knowledge, and a passion for meaningful travel, we take the guesswork out of planning so you can focus on the joy of the journey.

Let’s Go Outside. Your PTO deserves better.

Industry: Travel Arrangements
Company Size: 1 employee

Let's Go Outside Travel

If you’ve ever dreamed of working from the beach, building a flexible income stream, or turning your love for travel into something real — this opportunity is for you.

**What You’ll Do **

As a **Luxury Travel Specialist ** you’ll:

- Help clients plan unforgettable vacations

- Book resorts, cruises, group travel, and more

- Design personalized travel experiences

- Build client relationships and grow your own book of business

- Work remotely from anywhere

~~No experience required — we train you from day one. ~~

**What’s Included **

- **Independent contractor (1099) ** — you’re the boss

- **Full flexibility ** — work part-time or full-time

- **Remote from anywhere ** — phone or laptop

- **Travel Industry Certification + Training + E&O Coverage **

- **One-on-one mentorship + community support **

- Access to travel suppliers, vendors, and booking platforms

- **Unlimited ** earning potential through **commission-based income **~~(no cap on earnings) ~~

**This Lifestyle Is Perfect For You If… **

- You want more freedom in your schedule

- You’re tired of traditional 9–5 limitations

- You want to be paid for your love of travel

- You love helping others create memorable experiences

- You want to build something of your own — with full support

**Requirements **

- Must be **18+ **

- Authorized to work & located in the **US, UK, Mexico, Caribbean, Spain, Brazil, or Australia **

- A phone or laptop + reliable internet

- Self-motivated and excited to learn

**Ready to explore what’s possible in the travel industry? **

Luxury Travel Specialist

I help travelers turn their dream vacations into reality, taking the stress and guesswork out of planning so they can focus on enjoying every moment. Before founding DMR Travel, I worked as a Probation Officer where I learned the importance of listening—an ability that now helps me provide thoughtful planning, personal attention, and experiences tailored to each traveler. 

As a travel advisor, I bring the same care, organization, and attention to detail I honed in my previous work to every trip I plan. Whether it’s a relaxing beach getaway, a first-time cruise, or an international adventure, I design each journey to fit your style and needs—making travel effortless, enjoyable, and unforgettable.

Industry: Travel Arrangements
Company Size: 1 employee

DMR Travel

We are expanding our remote travel support team and seeking detail-oriented professionals to assist with itinerary coordination and client reservations. As a **Travel Planner **you will support clients in planning and booking travel arrangements while providing professional, organized service in a fully remote environment. Structured onboarding and ongoing team support are provided.

**Responsibilities: **

• Help families choose vacation destinations, resorts, and activities.

• Coordinate bookings for accommodations, transportation, and excursions.

• Provide recommendations for family-friendly experiences.

• Manage reservations, documentation, and payment processes.

• Maintain clear and supportive communication with clients.

**Qualifications: **

• Strong communication and customer service skills.

• Organized, detail-oriented, and reliable.

• Comfortable working remotely and independently.

• Interest in family-oriented travel planning.

**What We Offer: **

• Comprehensive training for new coordinators.

• Flexible scheduling with remote work.

• Performance-based pay structure.

• Ongoing mentorship and professional support.

• Access to family travel resources and perks.

**Basic Requirements **

- Must be at least 18 years old

- Access to a computer or smartphone

- Authorization to work in and reside in the US, UK, Mexico, the EU, or Australia

To learn more, schedule a brief online information session where we review the structure of the role, responsibilities, compensation framework, and how the remote position operates.

Please choose a time that works best for you using the link below:https://calendly.com/dmr-travelagent

Once scheduled, you will receive a confirmation email with the meeting details.

Travel Planner - Remote

Visions of The Future, Talent For Today. 

🔮 We are Seer. We specialise in emerging technology markets such as AI, Blockchain, Machine Learning, AI Research, Crypto and Software Engineering. With the ever changing world of technology we are a recruitment brand that is forever scalable and forever mouldable. The fact of the matter is technology will never stop evolving and we are a brand that can keep up with that! 

🤝 Our clients choose to trust us for three simple reasons. We’re impactful, we’re insightful and we work in Synergy with our customers to deliver a seamless recruitment process time after time.

Industry: Staffing and Recruiting
Company Size: 11-50 employees

Seer

**Product Manager — AI-Native Travel Experience (Agentic Systems) **

We are building a deeply personal, AI-native travel companion designed to become the default way people plan, book, and experience travel over a lifetime. Travel is one of the most meaningful parts of life — yet today’s tools remain fragmented, transactional, and impersonal. We are rethinking this from first principles.

Our product is built around an intelligent agent that learns the user over time, applies judgment, and reduces complexity — making travel more personal, seamless, and meaningful.

We are seeking a Product Manager to own a core area of the product end-to-end, shaping how users interact with an AI travel agent that plans, recommends, and executes travel decisions on their behalf.

**What You’ll Do **

Own a Core Product Surface End-to-End

Depending on company priorities, you may own one of the following areas:

- **Planning & Discovery ** — how the system understands users, builds preferences, and co-creates trips

- **Booking & Optimization ** — how the system commits on behalf of users and ensures optimal outcomes

In either case, you will own strategy, execution, and measurement from end to end.

Design Agentic Product Behavior

- Define what the AI agent should do, recommend, and communicate

- Design guardrails, policies, and behavioral frameworks for agent reliability and trust

- Balance usefulness with safety and user trust in non-deterministic systems

**Build and Iterate Rapidly **

- Translate ambiguous user needs into clear product requirements across UX, systems, and agent behavior

- Run fast, structured experimentation loops during private beta

- Ship MVPs quickly, measure outcomes honestly, and iterate based on real user behavior

**Partner Across Design and Engineering **

- Work closely with design to create high-quality conversational and visual experiences

- Collaborate with engineering and AI teams on:

- Retrieval and personalization systems

- Tool use and orchestration workflows

- Transactional booking flows

- Monitoring and evaluation systems

**Define Measurement and Truth **

- Build rigorous measurement frameworks combining qualitative and quantitative signals

- Define success metrics tied to real user outcomes, not vanity metrics

- Use product analytics to identify issues and guide roadmap decisions

**Lead With Clarity and Judgment **

- Act as a truth-teller in product decisions — challenge weak assumptions and unclear thinking

- Write clear, decisive product specs and make trade-offs explicit

- Maintain high standards for product quality and user experience

**How You Work **

- Use AI as a core productivity multiplier across research, writing, prototyping, and analysis

- Operate with high autonomy in ambiguous environments

- Drive momentum without waiting for direction or permission

- Default to action and experimentation over speculation

**What We’re Looking For **

- 3–10+ years of product management experience (level calibrated based on impact and trajectory)

- Strong product intuition and consumer-grade taste

- Proven ability to ship in ambiguous, fast-moving environments

- Excellent written communication and structured thinking

- Demonstrated ability to define metrics and evaluate product success rigorously

- Deep, practical use of AI tools in day-to-day product work (not just familiarity, but fluency)

- Founder mindset: ownership, urgency, and bias toward action

**Strong Plus If You Have **

- Experience building AI-native products (LLMs, agents, personalization, or retrieval systems)

- Experience with complex transactional systems (payments, orchestration, multi-step workflows)

- Background in travel, marketplaces, fintech, or other high-trust consumer domains

- Experience designing human + AI hybrid workflows with guardrails and escalation paths

- Early-stage or 0→1 product experience

- Ability to prototype using tools like Figma, SQL, or lightweight scripting

**Why This Role Matters **

- Define what it means for an AI agent to act on behalf of users in real-world decisions

- Help build a new category of consumer product centered on trust, judgment, and personalization

- Work at the frontier of AI-native product design and agentic systems

- Shape how millions of people will experience travel in the future

About the Company

We are a small, senior team building an AI-native travel platform from the ground up. We operate with high trust, high standards, and a bias toward action. We value clarity, speed, and truth over comfort.

We are committed to building an inclusive workplace and encourage applicants from all backgrounds to apply.

Product Manager

Full service travel agent and planner specializing in all-inclusive vacations. Let us do the planning for you while you enjoy the vacation that you deserve.

Industry: Travel Arrangements
Company Size: 2-10 employees

JZW Travel

Do you love travel, enjoy helping others, and have the drive to build something of your own?

We're currently seeking motivated, self-driven individuals to join our growing team as **Remote Travel Advisors **. This flexible, remote opportunity is ideal for those who are coachable, hardworking, and ready to put in the effort.

We personally believe success in this industry comes from strong work ethic, integrity, consistency, and genuinely caring about your clients. If that sounds like you — we may be a great fit.

About the Role

As a Travel Advisor, you’ll plan and coordinate leisure and/or business travel — including flights, hotels, cruises, tours, and unique experiences. You’ll provide expert guidance, manage bookings, and ensure each client enjoys a seamless journey from start to finish.

What We're Looking For

✔️ Self-motivated individuals who don’t wait to be told what to do

✔️ Strong communicators who enjoy serving others

✔️ Detail-oriented and organized professionals

✔️ People willing to learn, grow, and treat this like a real business

This is a commission position (1099), which means your income reflects your effort. It’s not a “get rich quick” opportunity — it’s a business you build.

Why Join Us

• Flexible schedule — work when and where you choose

• Mentorship and ongoing training

• Supportive team environment

• Competitive commission structure

• Industry perks including discounted travel, hotel stays, theme park tickets, and cruise opportunities (after training; port fees and taxes apply)

Requirements

• Must be 18 years or older

• Access to a computer or smartphone

• Authorized to work in the U.S., U.K., Mexico, European Union, or Australia

Interested in Learning More?

We host informational webinars where you can learn about the role, training, expectations, and support provided.

👉 Sign up here:https://calendly.com/jzwtravel/travel-agent-oppty

Remote Travel Advisor

We help busy professionals, couples, and families plan unforgettable vacations without the stress.

Specializing in luxury cruises and all-inclusive resorts, we handle every detail so you can focus on the experience.

✔ Personalized planning
✔ Expert guidance
✔ Seamless travel support

📩 Message us to start planning your next getaway.

Industry: Travel Arrangements
Company Size: 1 employee

Grand Escapes | Luxury Travel Advisor

Company Description

Luxury Travel Advisor specializes in crafting unforgettable vacation experiences for busy professionals, couples, and families. We focus on luxury cruises and all-inclusive resorts, offering personalized planning and expert guidance to handle every detail of your trip. Our mission is to provide seamless travel support, so you can focus entirely on enjoying your journey. With our expertise, we aim to make every getaway stress-free and extraordinary.

Role Description

This is a full-time remote position for a Luxury Resort Agent. The Luxury Resort Agent will assist clients in planning, booking, and managing luxury vacations, including identifying customer preferences, recommending tailored travel packages, and coordinating logistics with resorts and travel providers. Key responsibilities include delivering exceptional customer service, staying updated on luxury travel offerings, and resolving travel-related issues promptly and professionally.

Qualifications

- Strong knowledge of luxury travel, resort accommodations, and high-end vacation planning

- Customer service and communication skills to understand client needs and provide exceptional support

- Organizational and time management skills for handling bookings, logistics, and multitasking

- Attention to detail and problem-solving skills to ensure smooth and hassle-free travel experiences

- Familiarity with travel booking platforms and tools is a plus

- Adaptability and ability to work independently in a remote work environment

- Previous experience in the travel or hospitality industry is preferred

- Bachelor’s degree in Travel, Hospitality Management, or a related field is an advantage

- 1099 position

-

Luxury Resort Agent-Work from Home

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
 
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.

Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms

© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

Industry: Financial Services
Company Size: 10,001+ employees

JPMorganChase

**Job Description**

**Job description:**

You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights!

As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.

**Job Responsibilities**

- Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short- and long-term fixes, serving as both a company and customer advocate, and applying root-cause resolution tactics.

- Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions, with a high regard for accuracy.

- Maintain knowledge of all client programs, products, and procedures, and support various online booking tools and multiple websites.

- Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties, including issues with loyalty points, redemptions, program exceptions, and fee waivers.

- Maintain high levels of call quality based on outlined criteria; maintain an appropriate level of confidentiality regarding information shared and observed. Keep your immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary, or provide suggestions for alternative courses of action.

- Assist other Travel Advisors in real time with questions related to traveler policies and different booking applications; coach Advisors on best practices for servicing all customers; monitor and manage agent errors, escalations, and customer exceptions; and update tracking information in a database.

- Provide a professional level of energy and enthusiasm, as well as strong working relationships, when partnering with internal and external customers and all departments to increase quality and customer service levels.

**Required Qualifications, Capabilities, And Skills**

- High school diploma or equivalent.

- Two or more years of experience in the travel industry, including intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms, including self-booking tools.

- Demonstrated effective communication and interpersonal skills to manage internal and external customer issues.

- Working knowledge of Microsoft Office programs such as Excel, Word, and Outlook; ability to quickly learn technical concepts.

- Excellent time management and multitasking ability, including advanced knowledge/proficiency using multiple screens in an online environment.

- Ability to work independently, while also functioning as a team member.

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at the time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

**Shift / Schedule Information**

Work schedules will vary. Candidates must be willing to work during our operating hours, which include evenings and weekends. Specific information will be provided by the recruiter. This position requires that you attend the training as scheduled. Training hours may not coincide with your regularly scheduled hours.

**About Us**

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**About The Team**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)

Most people are too busy and overwhelmed to plan a real travel experience, so let us tailor an Italian adventure inspired by you. Let’s discover your Italian dreams and plan that ultimate experience together. Get your free consultation today!

Industry: Travel Arrangements
Company Size: 11-50 employees

Italy With Bella

**Company Description **

Italy With Bella specializes in creating customized Italian travel experiences for clients who seek personalized and unique adventures. We understand the complexities and time investment required to plan a trip, so we offer tailored itineraries based on individual preferences. Our aim is to make our clients' Italian dreams come true with the ultimate travel experience.

**Position Overview: **

We are seeking an experienced, passionate Travel Advisor to join our remote team. In this client-facing role, you’ll conduct in depth interviews with prospective travelers to uncover their interests, preferences, and travel styles. You’ll then collaborate with our Italy-based team to design fully custom itineraries that meet and exceed our clients’ expectations. This position requires deep knowledge of both U.S. traveler preferences and the nuances of travel in Italy, including regional cultures, logistics, and seasonality.

**Key Responsibilities: **

•  Conduct detailed discovery calls with prospective clients to understand their travel goals, preferences, and budget.

•  Translate client input into custom Italy itineraries in collaboration with our Italian team and local partners.

•  Serve as the client’s main point of contact throughout the planning process, delivering outstanding, timely communication and service.

•  Maintain accurate records of client interactions and trip details using our CRM and itinerary building tools.

•  Stay current on Italian travel trends, cultural events, new experiences, and luxury properties.

•  Support trip modifications and troubleshoot issues that may arise before or during travel in coordination with the on-the-ground team.

•  Contribute to process improvement and internal team knowledge sharing.

**Qualifications: **

•  Firsthand travel experience in Italy (multiple visits strongly preferred); knowledge of Italian regions, cities, and logistics is essential.

•  Excellent interpersonal skills with the ability to build trust and rapport with discerning clients.

•  Strong written and verbal communication skills; ability to clearly articulate ideas, options, and recommendations.

•  Tech-savvy and comfortable using CRM platforms, itinerary software, and cloud-based tools.

•  Self-motivated, organized, and able to manage multiple projects at once while meeting deadlines.

•  A passion for Italy, culture, food, and delivering unforgettable experiences.

**Preferred (Not Required): **

•  2+ years of experience in travel advising, itinerary planning, or luxury service roles.

•  Located in Middle Tennessee

•  Fluency in Italian (spoken and written).

•  Background in Italian studies, cultural anthropology, or hospitality.

•  Italian heritage or dual citizenship.

•  Previous experience working with international partners or remote teams.

**What We Offer: **

•  A collaborative, passionate, and supportive remote team environment.

•  Flexible work hours and autonomy to manage your workflow.

•  Opportunities for professional growth and future travel to Italy.

-   •  A chance to help clients create meaningful, once-in-a-lifetime journeys.

Travel Advisor

Princess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating activities to more relaxing pursuits, and enable guests to share special moments with family and friends and enjoy unique travel experiences that create inspiring memories. At the forefront of innovation, Princess MedallionClass elevates service levels through enhanced guest experiences before and during cruise vacations. 

Exciting career opportunities in many departments await your discovery. Whether you are in customer service, food and beverage, or fleet operations (just to name a few), we’re certain you will find a career path at Princess Cruises that will keep you engaged and growing for years to come. Teams on shore support colleagues onboard, as together we create memorable experiences—dining, entertainment, exploration, and celebration—for our guests.

Exceptional customer service is the cornerstone of our success thanks to more than 30,000 of the cruise industry’s finest team members on land and at sea. We create a friendly and welcoming environment not only for our onboard guests, but for our seagoing and land-based teams as well. The result is a remarkable number of loyal staff.

We respect the seas we sail and destinations we visit. Our ships adhere to international rules regulating operations from fire safety to navigation, maritime security, and environmental stewardship. Onboard medical facilities meet or exceed standards set by the American College of Emergency Physicians.

There’s no limit to how far you can go with Princess Cruises!

Industry: Travel Arrangements
Company Size: 10,001+ employees

Princess Cruises

**Job Description**

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.

We are looking to hire a Coordinator, Group Services. The Coordinator, Group Services is responsible for communicating with guests, Travel Advisors, incentive companies, internal relevant departments and is essential to understand the needs and arrange group and wedding venues, onboard events, and dining requests. Planning and scheduling group events, weddings, special events, in-port functions and dining arrangements are key responsibilities. Additionally, collecting and processing payments for prepaid group events and weddings, special events or in-port functions are part of the role. Managing and maintaining GO & OEM group dining allocation for all ships is crucial. Support for the onboard Events & Guest Services Supervisor with inquiries related to groups, weddings, special events or in-port functions is also provided.

Here’s a summary of what Princess is looking for in a Coordinator, Group Services. Is this you?

**Responsibilities:**

- Communicate with guests, Travel Advisors, incentive companies and relevant shoreside & shipboard departments.

- Manages and maintains GO & OEM group dining allocation for all ships.

- Supports the shipboard Events & Guest Services Supervisor with any inquiries pertaining to groups, weddings or special events.

- Collects and processes payments for prepaid group events , Weddings, special events or in-port functions.

- Supports both shoreside and shipboard teams with the planning and coordination of in-port functions & events.

**Knowledge & Skills:**

- Scope: Coordinates and plans the execution of group & wedding related onboard activities and amenities in conjunction with the relevant shoreside and shipboard stakeholders. Among the challenges encountered it could be anything from last minute unexpected venue or event related changes to logistical challenges caused by external or internal factors.

- Problem solving: Handle complex booking issues and customer inquiries, requiring quick and effective resolution strategies.

- Impact: Directly influences customer satisfaction and operational efficiency within the group services discipline.

- Leadership: Works collaboratively in a diverse team environment to complete assignments by specified deadlines

For all roles:

- Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.

- Skills: Strong time management and organizational skills

- Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

**Requirements:**

Minimum Qualifications (if preferred but not required, list as such):

- Guest centric with strong customer service skills.

- Great sense of ownership service recovery.

- Creative, efficient and effective bottom line operator.

- Strong planning skills, with an innovative, hands-on, practical approach.

- Flexibility to travel on short notice for operational support.

Minimum Experience (if preferred but not required, list as such):

- Customer Service / Event Planning - minimum 1 year AND/OR

- Hospitality – minimum 1 year OR

- Sales – minimum 1 year

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands:

This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Princess office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Princess provides comprehensive and innovative benefits to meet your needs, including:

**What You Can Expect**

- Cruise and Travel Privileges for You and Your Family

- Health Benefits

- 401(k)

- Employee Stock Purchase Plan

- Training & Professional Development

- Tuition & Professional Certification Reimbursement

- Rewards & Incentives

**Our Culture… Stronger Together**

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

**Americans With Disabilities Act (ADA)**

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact careers@carnival.com.

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Group Services Coordinator

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