The Virginia Beach Neptune Festival is seeking an experienced, team-oriented leader to serve as our full-time Community Outreach and Volunteer Coordinator . The Virginia Beach Neptune Festival is an independent 501(c)(3) nonprofit organization, producing more than 40 events per year. With an annual operating budget of $3.1 million, the organization contributes to the charitable, educational, cultural, recreational, and economic development of the Hampton Roads region. Its flagship event, the three-day Neptune Festival Boardwalk Weekend, alone annually generates $26.1 million in total economic impact. Position Overview The ideal candidate is outgoing, industrious, and detail-oriented, with proven experience managing both people and projects. Strong candidates will excel at prioritizing multiple tasks, communicating clearly in writing and speech, and working effectively with a wide range of community partners and stakeholders. The Community Outreach and Volunteer Coordinator is responsible for all aspects of our organization’s community engagement and volunteer program. They will oversee the recruitment, placement, and orientation of volunteers, and will be responsible for managing partnerships across the community. TheCommunity Outreach and Volunteer Coordinator reports directly to the President & CEO . Position responsibilities include:
Attend community and city meetings as the Festival’s representative
Give presentations about the Festival to community groups as requested
Serve as the liaison to the Neptune Festival Grand Parade Committee
Coordinate the Nonprofit Gateway on the Boardwalk program, connecting with local nonprofit organizations to utilize free space at our Boardwalk Weekend event
Engage in volunteer recruitment initiatives within the community, and develop strategies for volunteer recruitment
Manage the volunteer application process, ensuring it is efficient and user-friendly
Match volunteers to roles best suited to their skills and interests
Schedule, organize, and lead volunteer orientations where applicable
Clearly communicate with registered volunteers regarding arrivals, duties, and any relevant updates, and maintain communication for the duration of the volunteer experience
Onsite management of volunteers at all Neptune Festival events
Maintain volunteer records and create volunteer resources
Create a positive volunteer experience
Organize an annual volunteer appreciation event
Assist at all Neptune Festival events as needed
Required Qualifications:
Previous experience managing or coordinating people such as office manager, project manager, retail manager, or similar
Excellent organizational and time management skills; resourcefulness and creativity in problem-solving; demonstrable proficiency in customer service skills
Ability to effectively communicate and interact via spoken and written words to a wide variety of people and personalities
Proficiency in office software (MS Office Suite) and strong general computer literacy
Availability to work weekends and evenings as required
This position routinely lifts and moves materials weighing up to 50 pounds, standing for long periods of time, and occasionally working in an outdoor environment under varying weather conditions
Desired Qualifications
Experience in event planning in a nonprofit or large event-driven setting
Bachelor’s degree or 4+ years of relevant experience
Proficiency with administrative tools such as CRM platforms and point of sale systems (Bloomerang, Square, Eventbrite)
Basic IT proficiency (basic troubleshooting, basic Microsoft admin management)
Requirements for Employment Candidates must have clear criminal and driving records and will be required to complete a criminal background check and DMV record review. A valid driver’s license is required. Applicants must be physically able to work outdoors in all weather conditions and meet the physical demands associated with the position, including:
Working event days of up to 12 hours
Walking and standing for extended periods
Flexibility to accommodate work related activities on weekdays in addition to occasional weeknights and weekends. Salary Range: $50,000–$60,000, commensurate with qualifications and experience.