Strategic Training Partner, Senior Manager (Workforce Capability Architecture – Global Quality Management System)
Boston, MA
Full-time
Hybrid
1 month ago
About the role
Job Description
Role Summary:
The Strategic Training Partner serves as a Workforce Capability Architect for the global QMS , responsible for designing how processes are translated into role-based capabilities, qualifications, and training programs across all quality value streams.
This role partners with Quality System Owners, Process Architects, and Digital Quality Systems to ensure that:
This role requires expertise in capability design and architecture.
What You Will Own
Process-to-Capability Architecture
Translate Process Design Into Role-based Capability Models By
Global Training & Qualification Framework
Define and implement risk-based training that qualifies colleagues to perform GxP processes within a regulated environment.
Ensure Global Consistency Across
Training Integration Across Value Streams
Ensure Training Is Embedded Within End-to-end Value Streams By
Holistically Assess Training Content To Prevent
Training Effectiveness & Capability Assurance
Move Beyond Training Completion To True Capability Assurance By
Digital Alignment (LMS / QMS Integration)
Ensure Training Is Digitally Enabled And Integrated By
Change Impact & Synchronization
Define how training evolves with system changes & ensure training updates are synchronized with:
Define Impact Assessment Models For
Prevent Misalignment Between
Inspection Readiness & Regulatory Alignment
Ensure training and qualification meet expectations aligned to
ICH Q10 Pharmaceutical Quality System by ensuring GxP training is:
Continuous Improvement of Workforce Capability
Drive evolution of how the organization builds capability by introducing and refining modern learning approaches:
Role Requirements
Pay Range
$129,400 - $194,200
Disclosure Statement
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status
In this Hybrid-Eligible role, you can choose to be designated as:
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
Role Summary:
The Strategic Training Partner serves as a Workforce Capability Architect for the global QMS , responsible for designing how processes are translated into role-based capabilities, qualifications, and training programs across all quality value streams.
This role partners with Quality System Owners, Process Architects, and Digital Quality Systems to ensure that:
- training reflects true process execution
- capabilities are role-based and risk-based
- training is fully integrated with documentation, systems, and change management
This role requires expertise in capability design and architecture.
What You Will Own
Process-to-Capability Architecture
Translate Process Design Into Role-based Capability Models By
- Converting value streams and process maps into:
- role definitions
- required competencies
- capability frameworks
- Definitions of what people must be able to do, not just what they must read
- Ensure alignment between:
- process steps
- system interactions
- required skills
Global Training & Qualification Framework
Define and implement risk-based training that qualifies colleagues to perform GxP processes within a regulated environment.
- Role-based training models
- Curriculum design standards
- Qualification and requalification strategies
- Risk-based training approaches (not one-size-fits-all)
Ensure Global Consistency Across
- sites
- functions
- modalities
Training Integration Across Value Streams
Ensure Training Is Embedded Within End-to-end Value Streams By
- Aligning training with:
- Quality Event & CAPA
- Change Control
- Supplier Quality
- Documentation updates
- Ensure training is triggered by:
- process changes
- SOP updates
- system changes
- defined business requirements
Holistically Assess Training Content To Prevent
- training that is disconnected from executable tasks or regulatory requirements
- redundant or low-value training
Training Effectiveness & Capability Assurance
Move Beyond Training Completion To True Capability Assurance By
- Defining how training effectiveness is measured:
- performance outcomes
- error reduction
- CAPA actions
- Identifying capability gaps through:
- deviation trends
- audit findings
- inspection observations
- Establishing feedback loops between:
- performance data
- training improvements
- KPI outputs
Digital Alignment (LMS / QMS Integration)
Ensure Training Is Digitally Enabled And Integrated By
- Aligning training models with LMS and QMS systems
- Ensuring correct training triggers from:
- document updates
- change control
- CAPA actions
- business requirements
- Supporting automation of:
- training assignments
- on-the-job training recertifications
- qualification tracking
Change Impact & Synchronization
Define how training evolves with system changes & ensure training updates are synchronized with:
- documentation
- process changes
- system updates
Define Impact Assessment Models For
- new processes
- updated procedures
Prevent Misalignment Between
- what is written
- what is trained
- what is executed
Inspection Readiness & Regulatory Alignment
Ensure training and qualification meet expectations aligned to
ICH Q10 Pharmaceutical Quality System by ensuring GxP training is:
- role-based
- traceable
- inspection-ready
- Supports inspection preparation and responses
- Demonstrates that personnel are qualified, not just trained
Continuous Improvement of Workforce Capability
Drive evolution of how the organization builds capability by introducing and refining modern learning approaches:
- role-based learning
- just-in-time training
- risk-based curricula
- Reduction of unnecessary training burden
- Assessments for workforce effectiveness and personnel performance
Role Requirements
- 8–12+ years in GxP Quality, Training, or Learning & Development
- Bachelor’s degree in Instructional Design, Education, Life Sciences, or related field; Master’s degree preferred.
- Experience designing global training and qualification frameworks
- Strong understanding of QMS processes and regulatory expectations
- Experience with LMS platforms (e.g., Cornerstone, SuccessFactors)
- Experience with process mapping / value streams preferred
- Ability to translate process requirements into capability models
- Strong stakeholder influence in global, matrixed environments
Pay Range
$129,400 - $194,200
Disclosure Statement
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status
In this Hybrid-Eligible role, you can choose to be designated as:
- Hybrid: work remotely up to two days per week; or select
- On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
Skills
Business Development and SalesBiotechnology Research