

Industry: Technology, Information and Internet
Company Size: 201-500 employees

Vacatia

Savvy Admin PROD

Recognized as a leader in the vacation ownership industry, Vacation Village Resorts by Vacatia has sent family and friends on memorable vacations since 1981. Our Company offers deeded real estate interests at more than 30 resort and affiliate properties and has generated a worldwide owner base that exceeds 400,000 families. From mountaintops to beachfront, our resorts are located in some of the most popular vacation destinations in the U.S.

At Vacation Village Resorts by Vacatia, we are committed to providing our employees with a workplace environment that is safe, inclusive, productive, challenging, rewarding, and fun. When you become a member of our family, you join a company that is as passionate about its employees as it is about its customers and owners.

We’re looking for an**Sales Rep/ TO Specialist **who will drive revenue growth and provide advanced closing support to modernize our resort sales results. If you thrive in dynamic, fast-paced environments and love solving complex problems that blend people, product, and process, this is your opportunity to make your mark at the intersection of hospitality and innovation.

**Why You’ll Love Working at Vacatia**

- Build the Future: Lead from the front by taking high-impact morning tours and setting the pace for modern vacation ownership sales.

- Impact That Matters: Directly contribute to the team's collective success by resolving customer concerns and securing affordable purchase options.

- Innovation at Scale: Leverage financial expertise and market data to navigate a performance-driven, high-energy resort environment.

- Culture of Growth: Engage in a supportive, people-focused atmosphere that prioritizes coaching, motivation, and continuous professional development.

**Your Impact**

- Drive revenue by conducting high-quality sales presentations for existing owners and potential buyers regarding deeded real estate interests.

- Partner with the broader sales team as a T/O Specialist to step into active presentations, resolve inquiries, and close complex deals.

- Implement coaching and motivational strategies to help fellow sales representatives meet and exceed their individual and team goals.

- Define excellence in transaction management by verifying documentation and ensuring 100% accuracy in all sales paperwork.

- Champion market awareness by staying current on financial data, inventory, and industry developments through daily activities.

**What You Bring**

- Required previous experience in the timeshare industry, with a preferred background in direct sales roles.

- Active Florida Real Estate or Broker License is a mandatory requirement for this position.

- Proven ability to build rapport and communicate effectively with an outgoing, energetic, and people-focused mindset.

- Strength in conflict resolution and the ability to thrive in a fast-paced, in-person sales environment.

- Flexibility to work weekends, holidays, and extended hours to meet the needs of a thriving resort schedule.

- Proficiency in Spanish, Portuguese, or French is considered a significant plus.

**Benefits**

- Health Insurance

- Dental Insurance

- Vision Insurance

- 401K with Match

- Life insurance and Accidental Death and Dismemberment (AD&D) insurance

- Paid Time Off

- Wellness Program (subject to provider availability)

- Employee Assistance Program

- Tuition Reimbursement Assistance

- Employee Discounts (Tickets at Work, Perks at Work)

**Join Us**

Join us at the start of something big. If you’re ready to lead change and build what’s next in vacation ownership, we’d love to hear from you.

Sales Representative / TO Specialist

**Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership**

Location: City Center Newport News, Virginia (On-site)

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

We’re looking for a relationship- and rapport-driven Travel Coordinator who will inform existing timeshare owners and prospective guests of getaway details, overcome objections, and facilitate the scheduling of their travel dates. If you thrive in dynamic, fast-paced sales environments and love solving complex problems that blend people, product, and process; this is your opportunity to make your mark at the intersection of hospitality and innovation.

**Why You’ll Love Working at Vacatia**

- Build the Future: Play a key role in the timeshare and hospitality industry by bridging the gap between property ownership, potential guest interest, and active travel scheduling.

- Impact That Matters: Directly influence owner and guest satisfaction by reviewing vacation details, overcoming objections, and securing travel commitments.

- Innovation at Scale: Use modern tools and proprietary software to document communications, organize large-scale outreach data, and execute a consistent, high-frequency call-back schedule.

- Autonomy and Ownership: Take full ownership of the relationship and scheduling process, from initial rapport building and solving practical problems to final payment confirmation.

- Dynamic Culture: Thrive in a fast-moving, collaborative non-exempt team environment that values role models, continuous development, and innovation in the heart of Virginia.

**Your Impact**

- Sales Execution & Travel Scheduling: Inform existing owners and prospective guests of getaway details and successfully schedule their travel dates by using effective telephone communication to build rapport and overcome objections.

- Financial & Data Management: Record recent result communications within the Maxlight system and utilize internal systems to manage customer information and outreach schedules.

- Operational Support: Accurately and securely manage customer deposits and credit card payments for travel bookings, while performing additional duties to support departmental goals.

**What You Bring**

- 1-3 years working experience in a sales or customer-service based role.

- Flexibility to support business needs by working evenings, and potentially weekends, holidays, or extended hours as required.

- Proven track record of effectively establishing rapport and presenting information clearly to customers.

- Ability to adapt quickly to technical platforms or new learning systems.

- Ability to communicate effectively with diverse owners and prospective guests through telephone and personal contact.

**Join Us**

Join us at the start of something big. If you’re ready to design for impact and build what’s next in travel coordination and relations, we’d love to hear from you.

Travel Sales Coordinator

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