Specimen Processor
Seneca, PA
Full-time
Onsite
1 month ago
About the role
UPMC Northwest Hospital
Department : Laboratory
Shifts: Rotating day/evening shifts-typically no nights
Status : Casual
Receive and organize patient specimens, enter results into the computer, communicate findings, handle phones and paperwork, assist with training, and perform general office tasks.
Responsibilities:
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Department : Laboratory
Shifts: Rotating day/evening shifts-typically no nights
Status : Casual
Receive and organize patient specimens, enter results into the computer, communicate findings, handle phones and paperwork, assist with training, and perform general office tasks.
Responsibilities:
- Demonstrate a service-oriented approach by showing courtesy, respect, enthusiasm, and a positive attitude in all work situations. Take initiative and assist with department tasks as needed.
- Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
- Investigate and resolve specimen issues or requesting errors; request assistance when needed. Complete quality forms for unacceptable specimens or other problems.
- Process specimens by centrifugation, label aliquot tubes, transfer as required by policy, and store samples at appropriate temperatures.
- Record specimen receive times in the computer system accurately.
- Respond to telephone inquiries regarding proper specimen collection, results, and normal ranges.
- Follow all health and safety regulations for handling biohazardous samples and sharps to prevent exposure.
- Verify patient specimens (blood, urine, and other body fluids) against requisitions or labels, ensuring information matches paperwork. Request additional information in the Laboratory Information System as needed.
- Prepare, package, and send specimens to outside locations when required.
- Receive, sort, and prioritize all specimens according to laboratory policies. Share specimens as necessary and notify the supervisor of issues or requests that need clarification.
- Disinfect work areas during and after shifts as needed.
- Participate in the orientation and training of new laboratory specimen processors.
- Perform routine technical and related clerical duties as directed
- High school diploma or equivalent required.
- 3–6 months of experience in a clinical lab, physician’s office, or medical environment preferred; familiarity with medical terminology and lab information systems a plus.
- 3–6 months of experience in a service role, such as call center, customer service, or product fulfillment, preferred.
- Strong oral and written communication skills; able to interact effectively with patients, customers, and co-workers of all ages.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Skills
OtherHospitals and Health Care