Underdogs

Social Media Manager & Content Creator

Underdogs
6 - 10 years
Cleveland, OH
Full-time
Onsite
1 month ago

About the role

Social Media Manager + UGC Content Creator Underdogs® | Full-Time | Cleveland, OH
This isn't a post-and-ghost job. We need someone who can run the room...strategically and creatively.
Underdogs is a full-service creative and marketing agency rooted in Cleveland. We build brands, move culture, and show up for our clients in ways that actually matter. We're looking for a hybrid Social Media Manager and UGC Content Creator — someone who can own a brand's presence end-to-end.
You think in strategy and execute with a camera. You write captions that land, shoot content that converts, and know what's trending before it trends.
You must be based in Cleveland. There is no remote option for this role.
SOCIAL MEDIA MANAGEMENT
  • Own and manage social accounts across Instagram, TikTok, and relevant platforms for Underdogs clients
  • Build and execute content calendars aligned to brand strategy and campaign goals
  • Write copy — captions, hooks, CTAs — that sounds like the brand, not a template
  • Manage community engagement: comments, DMs, replies — on-brand and on time
  • Track performance metrics and turn data into real optimizations, not just reports
  • Stay sharp on algorithm shifts, cultural moments, and platform behavior changes
  • Collaborate directly with the Underdogs team on briefs, strategy, and client deliverables

UGC CONTENT CREATION
  • Produce authentic, scroll-stopping content across food, brand, and lifestyle verticals
  • Concept, shoot, and edit short-form video and photo — primarily Reels and TikTok
  • Capture on-location content across Cleveland: restaurants, activations, brand environments
  • Adapt to brand guidelines while keeping content feeling real, not scripted
  • Deliver polished, ready-to-post assets on brief and on time, every time

YOU BRING
  • Proven experience managing social accounts beyond your own page
  • A portfolio or handle that shows real results
  • Fluency in CapCut, Reels, Adobe, TikTok native editing, and basic photo tools
  • Strong copy instincts — concise, on-brand, punchy
  • Trend intuition, not just trend awareness
  • Dependability — you show up and follow through
  • Cleveland-based

BONUS POINTS
  • Agency or multi-client social experience
  • Comfort with analytics and adjusting strategy from data
  • On-camera confidence — not afraid to be in the content
  • Your resume wasn't made with ChatGPT
  • You were already following us before this post

THE DETAILS
  • Full-time position based in Cleveland, OH
  • Compensation commensurate with experience

Skills

Marketing ServicesMarketing and Sales
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