Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us. 

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Industry: Hospitals and Health Care
Company Size: 10,001+ employees

UNC Health

Savvy Admin PROD

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

The Clinical Nutrition Supervisor leads the daily operations of the Human Milk & Specialty Formula Room, working closely with the Clinical Nutrition Manager to ensure safe, effective pediatric and neonatal nutrition care. This role supervises human milk fortification and formula preparation, ensures regulatory compliance, and develops a highly skilled technician team. This role ensures specialized nutrition services meet the highest standards of safety, accuracy, and patient-centered care for vulnerable pediatric and neonatal populations.

**Responsibilities**

- Oversee staffing, scheduling, hiring, and development of Human Milk and Formula technicians

- Ensure accurate translation of physician feeding orders into safe, standardized recipes

- Monitor and enforce quality control, sanitation, and traceability in milk and formula preparation

- Support performance evaluations, competency assessments, and continuous training

- Maintain adherence to accreditation standards and hospital policies

- Lead quality improvement initiatives to optimize workflows and patient nutrition outcomes

- Collaborate with interdisciplinary teams to drive clinical excellence and operational efficiency

**Other Information**

**Education Requirements:**

- Bachelor’s degree in Food and Nutrition, Dietetics, Nutritional Sciences, Human Nutrition or related field.

- Master’s in related Dietitian field for new graduates becoming licensed after 1/1/2024.

- Completion of an approved undergraduate program or dietetic internship by The Academy of Nutrition and Dietetics (AND) of no less than 900 hours (1200 hours for graduates of programs beginning 2012) under the supervision of a Registered Dietitian.

**Licensure/Certification Requirements**

- Registered Dietitian (RD) by The Academy of Nutrition and Dietetics (AND).

- Licensed as a Dietitian/Nutritionist (LDN) by the North Carolina Board of Dietetics and Nutrition.

**Professional Experience Requirements**

- Four (4) years of experience in an acute care clinical environment or research setting with at least one (1) year of experience in a supervisory or lead role.

- Or three (3) experience in an acute care clinical environment or research setting with at least two (2) years of experience in a supervisory or lead role.

**Knowledge/Skills/and Abilities Requirements**

- Comprehensive knowledge and application of medical nutrition therapy, including the nutrition care process. Advanced knowledge of human physiology, biochemistry, and metabolism as it relates to clinical nutrition status; food chemistry, nutrient composition, and dietary analysis; food production and service systems in relation to quality, nutritious, and safe food. Knowledge of principles and procedures of clinical research. Ability to organize and gather data, interpret results, and prepare reports. Skill in interpersonal communications and counseling. Competence with nutrient analysis, word processing, and spreadsheet software. Ability to communicate effectively in written, verbal, and electronic formats with patients, staff, physicians, nurses, and administrators. Ability to plan, organize, direct and evaluate the work of others. Ability to organize tasks and work independently. Demonstrated leadership and administrative experience. Proven ability in meeting and maintaining operational goals. Ability to motivate and mentor students and staff. Ability to plan, implement, and evaluate clinical experiences of students.

**Job Details**

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Nutrition Room

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $31.04 - $44.62 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Clinical Nutrition Supervisor - Human Milk and Specialty Formula

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**UNC Health is hiring a full-time Managed Care Coordinator to join our team! Our ideal candidate will have:**

**✅ Epic Hospital Billing or Professional Billing Expected Reimbursement Contracts Administration certification or similar proficiency in other vendor software.**

**✅ Overall general understanding of Healthcare Revenue Cycle processes**

**✅ Epic Hospital Billing Experience or similar in other vendor software. Specifics as follows:**

- Resolving insurance payment variances

- Understanding of insurance payer reimbursement terms and billing to support

- Strong understanding of insurance payment process/posting of payer remittance information

**Summary**

The Managed Care Coordinator is a key member of the Contract Administration team. This role is responsible for maintaining accurate reimbursement calculations, performing payment variance analysis, supporting ad hoc reporting needs, and assisting with contract modeling and negotiation activities. The position plays an important role in ensuring payer contracts are accurately reflected in billing systems and that financial outcomes align with contractual expectations.

**Responsibilities**

As part of the Contract Administration team, the Managed Care Coordinator will be responsible for the following:

- Billing Reimbursement Configuration and Maintenance Build, maintain, and troubleshoot expected Hospital, ASC, and Ancillary reimbursement calculations within Epic for both governmental and commercial payers. This includes ensuring that reimbursement logic is accurately loaded and aligned between Epic and payer systems. Responsibilities include implementing routine updates such as quarterly drug fee schedules, annual payer rate increases, and annual fee schedule updates. Technical capabilities include building contracts in the Epic POC environment and utilizing Content Manager for data couriering to PRD. The role requires obtaining the Epic RHB390 Hospital Billing Expected Reimbursement Contracts certification within the first 90 days.

- Contract Modeling and Negotiation Support Support major payer negotiations by developing and analyzing contract modeling scenarios. Using Managed Care–developed tools, proposed commercial payer rates are modeled across all UNC Health entities to assess expected financial impact. Results are summarized and presented to financial and operational leadership to support data-driven decision-making.

- Contract Validation and Variance Analysis Validate contract builds by performing payment variance analysis to ensure contracted reimbursement terms are correctly implemented and functioning as expected. Identify discrepancies and collaborate with internal teams to resolve issues.

**Other Information**

Other information:

**Education Requirements**

- Bachelor’s degree in relevant field

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- If Bachelor's degree, requires two (2) years of experience with managed care contracts and provider relations. If Associate’s degree, requires six (6) years of experience with managed care contracts and provider relations. If High School diploma or GED, requires ten (10) years of experience with managed care contracts and provider relations.

- If Master’s degree, requires zero (0) year of experience

**Knowledge/Skills/and Abilities Requirements**

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Managed Care

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $28.87 - $41.50 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Managed Care Coordinator

**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

**Summary**

The Financial Analyst is a key member of the Regulatory Planning & CON Strategy team and provides utilization and financial analysis, modeling, and strategic decision support related to Certificate of Need (CON), licensure, and major facility and service line investments. Reporting to the Vice President, Financial Planning & Analysis (FP&A) and under the oversight of the Executive Director of Regulatory Planning & CON Strategy, this role is responsible for developing and evaluating utilization and financial assumptions, projections, and pro formas that support regulatory submissions and long-term facility strategy. Working closely with the Executive Director, the Regulatory Planning & CON Strategy team members, VP FP&A and other finance leadership, operational partners, and external advisors, the Financial Analyst plays a critical role in translating strategic and clinical plans into defensible utilization and financial analyses that meet regulatory requirements and support organizational decision-making. This position serves as a key bridge between regulatory strategy, operational planning, and financial performance in a highly regulated environment.

**Responsibilities**

-  Financial Analysis & CON Support

- Develops, reviews, and refines utilization and financial projections, financial pro formas, and supporting detail for CON applications, licensure filings, and related regulatory submissions.

- Assists in preparing required utilization and financial components of applications, including volume projections, capital cost estimates, sources and uses of funds, working capital needs, operating projections, and payor mix analyses.

- Supports development of the strategic and clinical narrative that accompanies financial and utilization analysis.

-  Works closely with Regulatory Planning & CON Strategy team and outside advisors during development of CON applications and throughout comments, appeals, and litigation processes, particularly with respect to utilization and financial analyses and conclusions in competing applications and comments.

-  Works closely with finance, operations, and external advisors to validate assumptions and ensure consistency across financial, clinical, and strategic components of regulatory filings.

-  Facility Strategy & Capital Planning Support

- Provides financial planning and analytical support within the regulatory framework for facility planning initiatives, including new construction, replacement facilities, clinic expansions, major medical equipment investments, and business development opportunities (including mergers and acquisitions).

-  Communication & Collaboration

- Partners with internal stakeholders (finance, planning, operations, clinical leadership) to gather data, align assumptions, and validate financial inputs.

- Collaborates with outside consultants, legal counsel, and financial advisors under the direction of the Director.

- Prepares clear and concise utilization and financial exhibits, summaries, and presentations for leadership, committees, task forces, and regulatory audiences.

-  Data Management & Continuous Improvement

- Maintains organized utilization and financial models, assumptions, and documentation to support regulatory filings and audits.

- Supports standardization and continuous improvement of utilization and financial templates, modeling approaches, and analytical tools used in regulatory and facility strategy work.

- Performs other duties as assigned in support of Regulatory Planning & CON Strategy and system-level FP&A functions.

**Other Information**

Other information:

**Education Requirements**

- Master's degree or equivalent combination of related education and experience.

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- If a Master's degree: two (2) years of experience in financial planning or analysis.

- If a Bachelor's degree: Six (6) years of experience in financial planning or analysis.

**Knowledge/Skills/and Abilities Requirements**

- Research, retrieve and organize data to prepare reports and financial documentation, analyze and audit data.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Financial Planning

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $35.87 - $51.57 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Financial Analyst III

**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

**Summary**

Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the subject matter authority in the administrative area for the department/clinic.

**Responsibilities**

-  Assisting in developing budgets, monitoring expenditures, and reconciling financial statements. Investigating discrepancies and processing corrective actions.

-  Coordinating and completing special projects independently or in cooperation with other groups as assigned.

-  Determines administrative needs and making arrangements for conferences, meetings, seminars or other related activities.

-  Extracting and compiling data from written sources, individuals, and/or databases and providing interpretation.

-  Managing departmental information systems.

-  Preparing complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested. Composing formal correspondence and documents for internal or external circulation.

-  Serving as point person for all complex customer service and administrative issues. Interpreting and communicating policies/procedures to other parties based on knowledge of the organization and departmental guidelines. Routinely providing guidance and direction to lower-level staff. Assists with screening applications and conducting initial interviews of entry-level staff as needed. Investigate patient and provider complaints and provide reports with root causes and service recovery.

**Other Information**

Other information:

**Education Requirements**

- High School diploma or GED

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Two (2) years of clerical or administrative experience

- If Bachelor's degree, no years of clerical or administrative experience

- If Associate's degree, one (1) year of clerical or administrative experience

**Knowledge/Skills/and Abilities Requirements**

- Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one’s job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan. Coaching: Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

**Job Details**

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Onc Scheduling Infusion

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.84 - $26.77 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Administrative Specialist

**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

**Summary**

The Patient Navigator serves as a key member of the healthcare team, providing support, guidance, and advocacy to patients and their families. The primary responsibility of the Patient Navigator is to facilitate the patient's journey through the healthcare system by conducting barrier assessments, providing education, advocacy, and support, and identifying community resources. The Patient Navigator plays a critical role in ensuring that patients receive the necessary care and support to achieve optimal health outcomes.

**Responsibilities**

-  Barrier Assessments:

-  Conduct comprehensive barrier assessments to identify challenges and unmet needs faced by patients and their families.

-  Assess barriers across various domains, including health promotion, logistics, financial, and emotional/social support.

-  Identify barriers that may interfere with care delivery and health outcomes.

-  Develop a deep understanding of the patient's individual circumstances and challenges.

-  Navigation through the Healthcare System:

-  Serve as a guide and advocate for patients, assisting them in navigating through the healthcare system.

-  Provide information and guidance on medical procedures, treatments, and healthcare options.

-  Help patients understand their diagnoses, treatment plans, and available resources.

-  Coordinate appointments, referrals, and follow-up care to ensure seamless transitions and continuity of care.

-  Assist with scheduling transportation and lodging for patients as needed.

-  Education, Advocacy, and Support:

-  Provide education to patients and their families on disease management, treatment options, and self-care strategies.

-  Advocate for patients' rights and ensure their voices are heard in the healthcare decision-making process.

-  Offer support to patients and their families, addressing their concerns and fears.

-  Facilitate support groups and educational workshops to empower patients and enhance their coping skills.

-  Collaborate with healthcare providers to develop individualized care plans and goals.

-  Identifying Community Resources:

-  Research and identify community resources and support services that can assist patients in overcoming barriers.

-  Connect patients with appropriate community resources, such as financial assistance programs, support groups, and transportation services.

-  Establish relationships and partnerships with community organizations to enhance the availability of resources.

-  Provide referrals to social workers, counselors, and other healthcare professionals as needed.

**Other Information**

Other information:

**Education Requirements**

- Bachelor's degree in a healthcare-related field (preferred)

**Licensure/Certification Requirements**

- After one year of employment, the employee will complete and maintain the certification process as an Oncology Patient Navigator by the Academy of Oncology Nurse & Patient Navigators.

**Professional Experience Requirements**

- If Bachelor's degree, no experience required; If Associate’s Degree, minimum of 1 year of experience in relevant field; If no advanced education, 7 years work experience in relevant field (navigation, specialty area, or community health)

**Knowledge/Skills/and Abilities Requirements**

- - Knowledge of the healthcare system, medical terminology, and patient care processes.

-  Strong communication and interpersonal skills to effectively connect with patients and their families.

-  Empathy, compassion, and the ability to provide emotional support.

-  Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

-  Excellent problem-solving and critical-thinking skills.

-  Strong organizational and time management skills.

-  Proficiency in using computer systems and electronic medical records.

-  Knowledge of community resources and social services.

-  Cultural competency and sensitivity to diverse populations.

-  Certification in area of practice may be required after one year of employment.

**Job Details**

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Oncology Pt & Fam Rsc Ctr

Work Type: Part Time

Standard Hours Per Week: 20.00

Salary Range: $20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Patient Navigator

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

The Medical Assistant I, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. The Medical Assistant I, Certified works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor for non-clinical responsibilities.

**Work Schedule**

This position works 4 10-hour shifts and an occasional extended shift of 6:45am - 6:00pm.

**Incentive**

**$7,500 Commitment Incentive paid out in 3 installments over 3 years.**

**Responsibilities**

-  Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.

-  Collects patient and family data, including medical and social history.

-  Reviews patient’s current medication list, allergies and preferred pharmacy.

-  Assists the provider as directed, during treatments, examinations and procedures.

-  Collects specimens and performs phlebotomy.

-  Administers medications under the direction of a provider.

-  Performs tests, for examples EKG, eye exams, under the direction of a provider.

-  Reviews the patient record to determine whether patient requires any routine health screenings.

-  Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.

-  Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.

-  Prepares, cleans, stocks and maintains exam and treatment rooms.

-  Cleans and sterilizes instruments.

-  Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.

-  Answers clinic telephone and assists in-basket under the direction of a provider or nurse.

-  Assists in emergency situations as directed by a provider or nurse.

**Other Information**

Other information:

**Education Requirements**

- None required as long as other position qualifications are met.

- Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

**Licensure/Certification Requirements**

- Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).

- Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.

**Professional Experience Requirements**

- Prior medical assistant or medical assistant externship experience preferred.

**Knowledge/Skills/and Abilities Requirements**

- Ability to perform the essential functions of the position as outlined above.

- Demonstrated effective communication and interpersonal skills.

- Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.

- Ability to use a computer to document required information into the electronic medical record.

**Job Details**

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNC OB-GYN at Panther Creek

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Cary

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Medical Assistant I Certified - UNC OB-GYN at Panther Creek

**Description**

UNC Health is currently seeking a Part-Time (.5 FTE) Advanced Practice Provider (Physician Assistant or Nurse Practitioner) to join our Virtual Practice Primary Care Team. The UNC Health Virtual Practice offers scheduled and on-demand video, telephone, and E-Visits for a range of primary care conditions, allowing patients access to convenient, personalized care that fits their schedule - 16 hours per day, 365 days per year.

**About This Position**

- Virtual management of acute and chronic primary care needs

- Remote position, offering the opportunity for work/life balance with no commute. Must be physically located in the state of NC

- .5 FTE position, working a rotating schedule including days, evenings, weekends, and holidays (20 hours per week)

**Ideal Candidate**

- 2+ years of primary care experience is required

- Experience with behavioral health is a plus

- Open-minded and flexible with change

- Strong virtual presence

- Dedicated to developing new and exciting ways to deliver care

Please contact Laura Oakes at laura.oakes@unchealth.unc.edu for more information.

**Other Information**

**Education Requirements:**

- Completion of an accredited graduate-level Advanced Practice Provider (APRN or PA) program.

**Licensure/Certification Requirements**

- Licensed as an Advanced Practice Provider (i.e., Nurse Practitioner, Physician Assistant, Clinical Pharmacist Practitioner, Certified Nurse Midwife, Certified Registered Nurse Anesthetist) in the state of North Carolina.

- Board certification if required by the Department. DEA.

**Knowledge/Skills/and Abilities Requirements:Demonstrated clinical competency.Effective leadership skills. Strong interpersonal skills.Ability to work independently and collaboratively.Demonstrated written and verbal communication and strong analytical skills.Effective interaction to ensure the successful care of patients in the clinical setting.Documentation in the medical record to substantiate accurate billing.**

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: Virtual Care Practice Primary Care

Work Type: Part Time

Standard Hours Per Week: 20.00

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Virtual Primary Care APP (NP/PA) - Part Time - Virtual Practice Primary Care

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**The schedule is 9:00a-5:30p 3 days per week , 10:30a-7:00p 1 day per week and 6:45a-3:15p 1 day per week**

**Summary**

Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

**Responsibilities**

-  Maintains compliance with organizational policies and procedures.

-  Maintains compliance with revenue cycle and financial audit guidelines.

-  Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.

-  Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.

-  Orders and maintains clinical supplies, office supplies, and equipment.

-  Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.

-  Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

**Other Information**

Other information:

**Education Requirements**

- High school diploma or general education degree (GED) required.

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

**Knowledge/Skills/and Abilities Requirements**

- Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: UNC Primary Care at Flowers

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Clayton

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Medical Office Assistant Administrative -  UNC Primary Care at Flowers

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Call Center Associate – Food and Nutrition Services

**Summary**

Maintains patient safety by ensuring correct menu item selection in compliance with physician prescribed dietary needs. Assists patients in ordering meals through the menu line through the telephone ordering system by selecting correct menu items according to the individualized needs of the patient. Maintains accurate patient database information by correctly inputting physician orders.

Correctly assembles and distributes patient supplements and enteral nutrition products.

**Responsibilities**

-  Assists patients with menu selections assuring compliance with physician prescribed restrictions, according to the individualized needs of the patient with full consideration of patient safety.

-  Maintains patient database utilizing Epic and Computrition by correctly imputing physician orders, patient allergy information, and patient special services such as appropriateness to order through the system.

-  Answers the telephone, taking messages and relaying information as needed. This includes answering the patient menu line.

-  Provides troubleshooting of patient meal problems to include referring patients in need of assistance to a registered dietitian.

-  Maintains accurate reports such as patients not appropriate to order (NAPS), patients who have missed 2 meals, required meal counts, etc.

-  Ensures correct menu item selection according the individualized need of the patient.

-  Conducts Performance Improvement monitoring, measuring, and tracking results using specified indicators.

-  Properly prepares patient nourishments and enteral nutrition products according to HACCP guidelines.

-  Stocks office supplies, as needed, and maintains organization of work area.

-  Delivers meals, oral supplements, and/or formula as needed to support the Patient Services operation.

Nutrition Students are encouraged to apply.

**Preferences**

Previous experience working in call center environment preferred.

**Knowledge/Skills/ And Abilities Requirements**

- Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families, and other employees.

- Mathematical Skills: Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

- Excellent oral and written communication skills.

- Ability to self-direct to accomplish the coordination and decision-making responsibilities of the position.

- Excellent customer service skills are required including the ability to work with families under stress

- Knowledge of and ability to use computers and a variety of computer programs, including word processing, database management, and spreadsheets.

- Strong organizational skills are required.

- Ability to maintain strict confidentiality as well as the privacy needs of families and patients.

Other Information

**Education Requirements**

- High school diploma or equivalent.

**Licensure/Certification Requirements**

- None required.

**Professional Experience Requirements**

- Minimum of one month experience and/or training in a nutrition care setting or equivalent and basic computer knowledge and skills. Customer service experience preferred.

**Knowledge/Skills/and Abilities Requirements**

- Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families, and other employees of Rex Healthcare.

- Mathematical Skills: Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: NFS Patient Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Evening Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Call Center Associate Food & Nutrition Services

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**The hours are Monday-Friday, 8:00am-5:00pm**

**Summary**

With oversight and direction from the

Program Director, the Graduate Medical Education (GME)

Program Coordinator is a member

of the leadership team of the program,

is responsible for the coordination and administration of the accredited/non- accredited

residency/fellowship training

program, and is critical to the success of the program.

**Responsibilities**

- Serve as the lead administrative person for the GME residency/fellowship program. Manage the daily operations and activities of the GME residency/fellowship program(s). Function as an important liaison with learners, faculty and other staff members, and the ACGME.

-  Assist the GME Program Director and/or other levels of GME Program Coordinators or Administrators in the design, implementation and management of the administrative/academic operations of the program. Coordinate educational activities (e.g., didactic conference schedule, Grand Rounds, etc.) that support the program’s curriculum and adhere to ACGME requirements. Provide guidance to residents/fellows on program and GME policies, and non-clinical aspects of the program.

-  Design, deliver, and report timely completion of resident/fellow, faculty, and program evaluations through the Residency Management System (RMS). Coordinate accreditation activities including ACGME Site Visits, Self-Studies, Internal Reviews, annual program reviews, etc. Develop understanding of ACGME policies and procedures, including familiarity with the Common Program Requirements as well as Specialty-Specific requirements. Ensure GME and departmental and program policies and procedures are communicated/available to the GME Program Director, faculty, residents/fellows, and staff.

-  Assist with resident/fellow recruitment and selection processand oversees the appointment process for incoming trainees in coordination with policies and procedures provided by the GME Office.

-  Assist the PD and faculty in planning program quality improvement projects. Prepare Program Letters of Agreement (in coordination with the GME Office) with participating institutions and training sites. Ensure agreements are revised as needed. Track, document, and report on educational activities for residents, for the purpose of meeting board certification requirements, meeting program accreditation requirements, and complying with the policies and procedures of the Office of Graduate Medical Education (GME). Utilize systems and reporting to inform the GME Program Director of program compliance with organizations such as ACGME, AMA, NRMP, and any other program-level related organizations. Utilize the RMS to record, maintain and report on all aspects of the resident’s/fellow’s training experience(s), including demographics, scholarly activity (including faculty), procedure certification, performance/semi/summative evaluations, block/shift/clinic schedule, and duty hours.

-  Maintain close working relationships with the Office of GME to remain compliant with all necessary requirements for all residents/fellows, visiting residents, and faculty. Coordinate, organize, and schedule GME program events including recruitment, orientation, graduation, retreats, conferences and various meetings. Prepares and distributes materials for conferences and lectures. Attend all GME driven meetings and trainings.

**Other Information**

Other information:

**Education Requirements**

- Associate's degree or equivalent.

**Licensure/Certification Requirements**

- None required.

**Professional Experience Requirements**

- With a Bachelor's degree, no previous experience required.

- With an Associate's degree, three (3) years of related experience required.

- With a high school diploma, five (5) years of related experience required.

**Knowledge/Skills/and Abilities Requirements**

- Work requires skills in leadership and personnel management. Work requires good organizational skills. Work requires excellent oral and written communications skills. Work requires experience with Microsoft Office. Work requires setting priorities and organizing work to meet strict deadlines. Work requires making decisions independently on a variety of complex matters and escalating issues when needed. Work requires establishing and maintaining cooperative working relationships with those contacted during the course of work. Work requires familiarity with ACGME, TMB, and NRMP policies and procedures. Work requires understanding of hospital regulatory environment. Work requires independent work, initiative and skills to adapt quickly to changes in work requirements and assignments. Work requires diplomacy, compassion, sensitivity, and a commitment to carry out professional activities. Work requires handling sensitive information with absolute confidentiality.

**Job Details**

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Med Digestiv

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Program Coordinator GME - SOM Med Digestive

**Description**

**Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.**

**Summary**

This position has primary responsibility for supporting the Patient Safety Officer with implementation of the Medical Center Patient Safety Program and advancement of our safety culture. This position works in direct partnership with physicians, nurses, and other clinical and non-clinical leaders, to assess and understand the internal and external patient safety landscape.

**Responsibilities**

- Customer Service-Facilitator or negotiator that can assist in areas of disagreement. Ability to facilitate challenging situations, direct change, influence / encourage people to objectively evaluate the situation, and pick the best solution for the system.

- Problem Solving & Implementation-Makes decisions based on analyses and data. Challenges leaders and their current processes when improvement is needed. Spread best practices and look for ways to create a standard, reliable process across the medical center.

- Design, deliver or support providing Patient Safety Culture education; TeamSTEPPS, Just Culture, Reporting Culture, and Learning Culture

- Share responsibility with the Patient Safety Officer, Risk Management, and OQE coaches for the Root Cause Analysis Program.

- Lead teams through safety event investigating, problem solving, and following through with action items. Develop or review and recommend an RCA tracking program, then maintain a robust Root Cause Analysis tracking product.

- Develop and tracking of non-harm events, looking for trends and opportunities for action planning to strengthen our safety culture

- Supports the Patient Safety Officer with collection, analysis, and dissemination of patient safety related data.

- Lead the Patient Safety Culture Survey by managing communications and consulting with managers on action plans with results

- Evaluation of the effectiveness of improvement strategies through sustained monitoring of performance, utilizing a valid and reliable Patient Safety Culture survey tool and other appropriate tools for measurement.

- Serves on various committees related to patient safety.

- Supports and leads efforts to maintain our National Performance Goals, involves policy management, leading teams, and data management.

- Serves as a member of the Patient Safety Subcommittee, helping develop agenda items, and performing follow-up from meetings.

- Monitors national and regional patient safety improvement efforts by attending conferences, workshops, and networking events, as well as regular reading of published research to identify innovative opportunities in patient safety that could be adapted for use within the Medical Center.

- Stays current with regulatory requirements and regional and national trends related to patient safety and external safety measurement programs.

**Other Information**

Other information:

**Education Requirements**

- Requires bachelor’s degree in nursing, public health, epidemiology, other healthcare related field, human factors psychology, human factors engineering, cognitive psychology or industrial/organizational psychology.

- Completion of IHI open school patient safety curriculum within one year of hire.

**Licensure/Certification Requirements**

- Current certification in profession/specialty preferred but not required.

- TeamSTEPPs master training preferred but not required. TeamSTEPPS master training completion within 1 year of hire.

- Successful testing to earn National Patient Safety Foundation certification as a Certified Professional in Patient Safety (CPPS) required within 2 years of hire

**Professional Experience Requirements**

- Minimum 5 years of clinical or healthcare experience.

- Experience in leading teams, facilitation, interdisciplinary team building, process improvement, or data management.

**Knowledge/Skills/and Abilities Requirements**

- This position requires a combination of analytical skill and interpersonal/relationship skills. Presentation skills are required. Prior experience in patient safety and quality improvement is preferred. Experience with Excel for data analysis and Power Point presentation.

- Ability to have big picture thinking while focus on system/process issues and ability to balance out difference perspectives to bring people/teams to a common goal.

**Job Details**

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: OQE Performance Improvement

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Program Manager Patient Safety - OQE Performance Improvement

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

The Clinical Risk Manager is responsible for administering the risk management program and ensuring effective loss prevention/control and compliance with state, federal guidelines and UNC Health standards. The primary responsibility of this position is to administer UNC Health’s risk management program on a day-to-day basis, documenting, managing and analyzing risk management data, conducting proactive risk assessments, conducting targeted risk management education and providing risk management consultation with the objective of promoting patient safety and loss prevention activity in protection of organizational assets.

**Responsibilities**

-  Initiates, coordinates and manages all investigational and evaluation activities associated with professional liability occurrences, including conducting interviews, researching and reviewing policies and procedures, reviewing of electronic medical record documentation and other information sources; analyzes potential and actual professional liability and general liability exposures and evaluates the extent and elements of exposure and recommends appropriate actions for risk mitigation.

-  Follows an enterprise risk management framework (ISO 31000) in risk identification, analysis, evaluation, mitigation and monitoring. Routinely identifies risk through risk assessments, observation, trended data, inspections, committee minutes, third party reports, attorney requests for medical records and administrative or associate referrals. Develops innovative approaches intended to reduce the frequency and severity of medical malpractice and patient injury claims.

-  Manages incident reporting database documentation of reported events; monitors incident reporting system for patient harm events and unanticipated outcomes and investigates accordingly.

-  Manages and implements the organization's risk management program in a manner that fulfills the mission and strategic goals of the organization while complying with state and federal laws and related accreditation standards. Reviews and/or drafts administrative policy and procedures that fall within the risk management domain. Submits reports to appropriate regulatory authorities as required.

-  Provides clinical risk management consultation to all physician and employees insured by UNC Health’s self-insurance programs. Prepares and presents reports to management regarding trends, patterns and findings. Advises on the risk of current or future activities or programs conducted at the hospital. Establishes and coordinates committees and councils where indicated to manage high risk events.

-  Facilitates legal consultation from the UNC Health Care System Office of General Counsel to staff and physicians as indicated. Creates and provides education for employees and physicians in relevant risk management topics.

-  Collaborates with assigned departments, Quality/Performance Improvement and Medication Safety Officer to establish quality and safety goals; participates on hospital quality and patient safety committees.

-  Performs special projects that involve data gathering, preparation of reports, development of recommendations and presentations. Participates in professional organization programs throughout the risk management industry by presentation submissions, committee work, or other roles.

**Other Information**

Other information:

**Education Requirements**

- Bachelor's degree in a related degree

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Five (5) years of combined experience that may include risk management, clinical, quality or legal work experience.

**Knowledge/Skills/and Abilities Requirements**

**Job Details**

Legal Employer: STATE

Entity: Shared Services

Organization Unit: Risk Management

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $41.45 - $59.58 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Clinical Risk Manager

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

This position supports UNC Health’s Community Health and Engagement (CHE) department outreach efforts by advancing access to care through culturally responsive engagement, language access support, patient navigation, resource coordination, and health education. The Outreach and Access Specialist will build and sustain strategic partnerships in priority focus areas to improve continuity of care coordination and access across the statewide health care system. This role supports clinicians with vaccination clinics, biometric screenings, and data entry at outreach events and community‑based clinics. The position collaborates closely with department leadership and other partners to promote accessible health services for patients and community members.

Ideal candidates will bring bilingual (Spanish) capabilities and experience working within a healthcare system to effectively support diverse communities and care coordination efforts.

**Responsibilities**

-  Supports community outreach, including but not limited to, mobile health clinics community health fairs and festivals, community forums, and other community events. Responsibilities include planning, coordination, and execution of outreach events.

-  Supports community-based clinics, CHE Mobile Health clinics, and telehealth visits, including interpretation services as needed, and documentation in the EPIC electronic health record.

-  Provides navigation support to connect patients and community residents to health services and social drivers of health (SDOH) resources.

-  Maintains current knowledge of health and wellness trends and UNC Health programs and services, by attending workshops, in-service training, and actively participating in UNC Health community events.

-  Educates community members on health and wellness topics on behalf of UNC Health and provides evidence-based health education materials.

-  Supports programs and events related to Juntos Podemos, Joint Commission Language Access standards, the Commission on Language Access accreditation standards, or other language access programs. This may include performing document translations and language interpretations on an as needed basis to increase accessibility for non-English- speaking populations.

-  Ensures consistent and accurate program data and activity tracking, including development of narrative reports, presentations, tables and graphs.

-  Performs other duties as assigned or requested.

**Other Information**

Other information:

**Education Requirements**

- Bachelor’s degree from four-year college or university preferably in a related field

**Licensure/Certification Requirements**

- Requires valid driver's license.

**Professional Experience Requirements**

- Minimum of three (3) years of experience in community outreach, community health, public health, language access services, program administrative support, or related field.

**Knowledge/Skills/and Abilities Requirements**

- Demonstrated computer skills particularly with Microsoft Office, PowerPoint, word processing and database applications and knowledge of standard office equipment.

- Ability to work and communicate with a wide variety of internal and external clients and customers in a polite, courteous, and cooperative manner.

- Excellent oral and written communications skills, especially in public speaking.

- Demonstrates responsible behavior and attention to detail.

- Able to effectively organize and present information in group settings, both formal and informal.

- Must be able to work flexible hours, including evenings and weekends if necessary and able to travel to locations in the community as designated.

- Display a high level of initiative, effort and commitment towards completing assignments efficiently.

- Initiative to work with minimal supervision.

- Spanish bilingual preferred.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Community Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Variable

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Outreach & Access Specialist - Community Health

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: The Revenue Integrity pharmacist will join the Pharmacy Denials Management (PDM) team, which includes a three Denials Specialists and one Revenue Integrity Pharmacist. The PDM team is part of the Denials Management and Audit team in Revenue Cycle and works closely with the Pharmacy Medication Assistance Program (MAP) team and the various pharmacy clinical and operational area teams, in addition to developing and sustaining communication channels with Patient Financial Services, Hospital Billing, and Managed Care to ensure clarity, consistency and accuracy around the pharmacy charge, reimbursement and revenue cycle.

The Revenue Integrity Pharmacist will work with the PDM team to evaluate all the pharmacy claims denials, process discrepancies and identify areas for workflow improvement through routine data analysis using internal databases and key performance indicators. Best practices in pharmacy denials management will be identified and developed to ensure the department is fiscally responsible and compliant with all commercial, state and federal regulations.

The Revenue Integrity pharmacist will provide regular updates to executive and pharmacy leadership through area assessments and compliance improvement recommendations. A dashboard summary of payor denial work queues and recommendations will be presented to Pharmacy leadership and appropriate UNC Medical Center/Health Care System committees.

The Revenue Integrity Pharmacist will report directly to the Pharmacist Coordinator over Pharmacy Denials Management. The pharmacist will operate primarily in a remote work model, with physical office availability in Morrisville.

**Responsibilities**

The responsibilities of the Revenue Integrity Pharmacist include, but are not limited to, the following:

- Proactively maintain specific payor denial work queues, researching payor coverage policies and appeal requirements, auditing patient account histories, and submitting required documentation to payors.

- Identify, analyze and research frequent root causes of denials and develop corrective action plans for resolution.

- Develop reporting tools that effectively measure and monitor processes throughout the denials management process

- Lead chart audits and conduct internal audits of claims and payment to assure that uncompensated patient revenues resulting from denials of patient service billings are minimized.

-  Provide clinical and pharmacy operational expertise to assist PDM Denials Specialists in overturning denials

- Research, respond and document insurer and patient correspondence / inquiry notes regarding coding coverage, benefits and reimbursement on patient accounts.

- Collaborate with the pharmacy pre-certification team in quality improvement initiatives.

- Develop and sustain routine communication channels with the billing, finance, accounting, and Health Information Management departments and clarity, consistency and accuracy around the pharmacy reimbursement and revenue cycle.

- Develop a performance improvement plan that will record and trend high dollar charges and denials.

- Prepare financial/regulatory/quality analysis reports for departmental leadership and staff.

- Compile, analyze, and report on the financial performance of departmental operating units.

- Maintain a current knowledge of payor and regulatory guidelines for medical insurance claims processing and reimbursement.

- Participate in departmental lean quality events.

- Participate in departmental and hospital committees.

**Other Information**

Other information:

**Education Requirements**

- PharmD or BS Pharmacy Degree

**Licensure/Certification Requirements**

- Active pharmacist licensure with the NC Board of Pharmacy or obtainable before initiation of employment. Recent graduates of ACPE-accredited colleges/schools of pharmacy may fill this role while pending initial pharmacist licensure, but are subject to limitations mandated by the NC Board of Pharmacy and must obtain licensure within 6 months of orientation or sooner if required for operations.

**Professional Experience Requirements**

- No prior experience required.

**Knowledge/Skills/and Abilities Requirements**

- Hospital billing (CPT/HCPCS/Revenue Codes), CDM maintenance, and patient accounts

- Demonstrated understanding of medical terminology required

- Knowledge of CPT, HCPCS, and ICD10 coding

- Knowledge of patient confidentiality and HIPAA regulations

- Knowledge of medical billing and collection practices

- Understanding of Medicare and Medical Assistance regulations as they apply to job functions

- Knowledge working with electronic health records (EHR/EMR) or healthcare related computer systems

- Excellent written and verbal skills are required as well as outstanding interpersonal skills

- Efficient methods for getting work done; strong ability to prioritize workload

- Organized; sets priorities; meets deadlines

- Ability to work independently

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Pharm Revenue Integrity Progrm

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $51.50 - $74.01 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Durham

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Pharmacist, Pharmacy Revenue Integrity

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

UNC Clinical Research Partners (UNC CRP) is a newly established joint venture between UNC Health and the University of North Carolina (UNC) at Chapel Hill designed to accelerate and grow industry-sponsored clinical research at UNC Chapel Hill and UNC Health. The Contracts Officer will collaborate with CRP’s Contracts Counsel to review, draft, negotiate, and execute all legal agreements between CRP and non-federal sponsors of clinical research at UNC and UNC Health.

**Responsibilities**

- Responsible for reviewing, drafting, negotiating, and executing confidential disclosure agreements, clinical trial agreements, and other related legal agreements between CRP and non-federal research sponsors.

- Triage, manage, and resolve issues arising in the contract negotiation process in close partnership with UNC CRP, UNC, and UNC Health leadership, often with specific time constraints.

- Contribute to the development and refinement of CRP’s contract negotiation playbook, master agreement templates, and other related legal forms.

- Serve as the point of contact for industry sponsors regarding CRP clinical research agreements.

- Develop and implement policies, processes, procedures, and workflows to achieve efficient, smooth, and consistent negotiation, execution, and administration of clinical trial agreements.

- Continuously evaluate, assess, and refine contracting processes to improve start-up times for industry-sponsored trials.

- Collaborate with UNC and UNC Health contracting teams to ensure unified and consistent approaches to industry-sponsored clinical trial contracting.

**Other Information**

Other information:

**Education Requirements**

- Juris Doctor degree required.

**Licensure/Certification Requirements**

- Membership in good standing with the North Carolina State Bar.

**Professional Experience Requirements**

- Requires three (3) years of transactional legal experience, including experience negotiating contracts in a higher education or clinical trial setting and experience working in or knowledge of public entities, higher education, or other similar large and complex organizations.

- Prefer candidates with knowledge of academic medical centers and/or clinical research and candidates with knowledge of data privacy law (e.g. GDPR, CCPA, HIPAA, HITECH).

**Knowledge/Skills/and Abilities Requirements**

- Knowledge of North Carolina law.

- Collaboration: Experience working as part of cross functional teams with lawyers and non-lawyers on complex transactional projects.

- Communication: Ability to communicate effectively with internal teams, clients, and stakeholders at all levels.

- Decision-Making: Strong analytical and critical thinking skills with the ability to identify issues, develop solutions, and make informed decisions in a timely manner.

- Regulatory Knowledge: In-depth understanding of legal and policy contracting requirements.

- Commitment to Quality: Experience in implementing or improving processes to reach or maintain high standards of quality and excellence in a higher education, clinical, or other organizational setting.

**Job Details**

Legal Employer: STATE

Entity: Shared Services

Organization Unit: Clinical Research

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $59.51 - $85.54 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Contracts Officer, UNC Clinical Research Partners

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

Provides care of patients by optimizing medication use and drug distribution services.

**Responsibilities**

-  Receives prescriptions, interprets prescriptions, and reviews the patient's medication profile /history. Clarifies incomplete, inaccurate, or contraindicated prescriptions with the prescriber, nurse, or other health professional, as appropriate. Identifies and intervenes on problems related to the medication needs of the patient.

-  Utilizes and analyzes patient data to provide optimal drug therapy recommendations. Assesses the patient's medication therapy regimen and makes appropriate clinical interventions with the provider. Performs protocol-driven clinical services such as IV to oral dosing, stewardship activities, etc

-  Compounds and oversees the preparation and dispensing of medications including sterile products using standard formulas, processes and procedures as required.

-  Complies with the medication formulary, and therapeutic substitution and other programs designed to optimize drug therapy while minimizing cost as required.

-  Completes required documentation such as notations in the medical record, controlled substances documentation, cash register reconciliation, competency, etc. as required.

-  Counsels patients and appropriate family members regarding pharmaceutical care issues as requested or required.

-  Directs workflow of the shift and supervises pharmacy technicians, students, and/or volunteers present during that shift.

-  Adheres to federal, state, local and institutional policies, procedures, standards and regulations.

-  Identifies and participates in process improvement opportunities.

-  Precepts students, residents and participates in training new pharmacy staff as required.

**Other Information**

Other information:

**Education Requirements**

- PharmD or BS Pharmacy Degree

**Licensure/Certification Requirements**

- Active pharmacist licensure with the NC Board of Pharmacy or obtainable before initiation of employment. Recent graduates of ACPE-accredited colleges/schools of pharmacy may fill this role while pending initial pharmacist licensure, but are subject to limitations mandated by the NC Board of Pharmacy and must obtain licensure within 6 months of orientation or sooner if required for operations.

**Professional Experience Requirements**

- No prior experience required.

**Knowledge/Skills/and Abilities Requirements**

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: UNC Specialty and Home Delivery Pharmacy Morrisville

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $51.50 - $74.01 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Pharmacist

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

Screens and enrolls patients in clinical trials, conducts all patient follow-up requirements, maintains clinical trial regulatory documents. Current trials include cardiac stents and devices, carotid stenting (high and low surgical risk patients), lipid-lowering medications, and anticoagulant medications.

**Responsibilities**

-  Screen patients daily of all current investigators for clinical trial eligibility. Consent and enroll eligible patients.

-  Collect any necessary specimens and prepare shipment to appropriate core laboratory. Collect patient data and/or information from catheterization laboratory, copy patient chart.

-  Complete appropriate case report forms for all patients enrolled.

-  Ship angiography films, ECG's and/or ultrasounds to appropriate core laboratories. Perform drug and/or device accountability.

-  Provide in-service for hospital and cardiac catheterization laboratory staff on currently enrolling protocols. Provide information to Pharmacy regarding all investigational drug protocols. Provide device accountability to cardiac catheterization laboratory procurement and information services department.

-  Attend Investigator and Clinical Research Coordinator meetings for various upcoming protocols. Attend regularly scheduled phone and/or web teleconferences for currently enrolling studies.

-  Maintain regulatory documents for currently enrolling studies. Print and file all sponsor correspondence. Maintain internal databases as needed (carotid artery and left main stenting).

-  Perform office and/or phone follow-up visits.

-  Report serious adverse events and protocol deviations to the appropriate sponsor as required. Prepare data for sponsor and monitor review on a regular basis.

-  Prepare and submit new protocols, protocol amendments, serious adverse events, protocol deviations, sponsor safety reports, and other necessary documents. Accommodate sponsor and/or FDA audits as necessary.

**Other Information**

Other information:

**Education Requirements**

- Associate degree required. Bachelor's degree is preferred.

**Licensure/Certification Requirements**

**Professional Experience Requirements:**

- Previous experience in clinical or laboratory research field preferred.

**Knowledge/Skills/and Abilities Requirements**

- LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. STATISTICAL REPORTING; ANALYZE TRENDS; STATISTICAL ANALYSIS; DATA VERIFICATION; DATA CODING-GENERAL; DATA ANALYSIS/INTERPRETATION. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex NC HandV Research

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Research Assistant

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Position Overview: ** The Fellowship Program Coordinator plays a pivotal role in organizing and managing various aspects of the fellowship program, ensuring its smooth operation and adherence to schedules, guidelines, and accreditation standards set forth by the Program Director and the Accreditation Council for Graduate Medical Education (ACGME). Additional administrative duties of the program coordinator include booking conference rooms, managing conferences and catering arrangements, overseeing freedom pay accounts, organizing graduation events and fellowship social activities as directed by the Program Director, facilitating interviews, assisting with credentialing and accreditation documentation, and coordinating orientation activities. The Program Coordinator should be highly organized, detail-oriented, and proactively evaluating daily processes of the Cardiology Fellowship with a goal to continuously improve efficiency and satisfaction of fellows and faculty.

**Position Background and Intent from the ACGME: **Each program requires a lead administrative person, frequently referred to as a program coordinator, administrator, or as otherwise titled by the institution. This person will frequently manage the day-to-day operations of the program and serve as an important liaison and facilitator between the learners, faculty and other staff members, and the ACGME. Individuals serving in this role are recognized as program coordinators by the ACGME.

The program coordinator is a key member of the leadership team and is critical to the success of the program. As such, the program coordinator must possess skills in leadership and personnel management appropriate to the complexity of the program. Program coordinators are expected to develop in-depth knowledge of the ACGME and Program Requirements, including policies and procedures. Program coordinators assist the program director in meeting accreditation requirements, educational programming, and support of fellows.

**Key Responsibilities**

**Scheduling:**

- Proactively maintain the fellowship schedule built by the Program Director in coordination with the Chief Fellows. This includes ensuring appropriate communication between the fellowship and various other scheduling bodies including Eastowne continuity clinics, cardiac rehabilitation, as well as any new relevant rotations or clinical locations for fellows.

- Send out weekly coverage schedules via email to the Division of Cardiology, which includes weekly conference schedules.

- Manage WebXchange entries and Eastowne Clinic blocks according to guidelines.

- Ensure no scheduling conflicts with conference presentations and specific clinic coverages.

- Intake fellow vacation / FMLA / sick time / interviewing requests, ensuring proper documentation on the fellowship PTO form, and deliver to Chief Fellows and APD for Scheduling for input into the schedule. Keep an active tally of all time off.

- Coordinate the “core curriculum” lecture series and bimonthly meetings for the Advanced Heart Failure and Transplant Cardiology (AHFTC) fellowship.

- Organize our AHFTC fellowship Canvas website (resource section/virtual library)

- Coordinate the AHFTC rotations for visiting fellows/residents

**Conference Rooms**

- Manage conference room bookings, ensuring availability and updating bookings for Interview Season as needed.

**Conferences/Catering**

- Schedule and coordinate conferences and catering arrangements for July to August and September to June, following specified guidelines and alternating conference topics.

- Arrange for catering services and room bookings for conference sessions.

**Freedom Pay**

- Manage Freedom Pay accounts and distributions for fellows, ensuring compliance with guidelines.

**Graduation/End-of-Year Banquet**

- Coordinate the Teaching Award process, Chief Fellow Recognition, and Certificates of Completion, liaising with relevant contacts and ensuring timely submissions and pickups.

- Organize graduation gifts and banquet arrangements, including venue bookings, payments, and communication with vendors.

**Welcome Party**

- Coordinate the Welcome Party arrangements, including venue bookings and communication with attendees.

**Semi-Annual Meetings/Year-End Meetings**

- Schedule and coordinate semi-annual and year-end meetings for fellows and faculty members, ensuring timely arrangements and communication.

- Schedule and coordinate the Clinical Competency Committee and Program Evaluation Committee meetings with faculty.

**In-Service Exam**

- Manage arrangements for the in-service exam, including registration, scheduling, catering, and communication with participants.

**Interview Season**

- Coordinate interview season activities, including determining interview dates, scheduling faculty availability, arranging pre-interview dinners, and ordering catering.

- Manage applicant submissions, interview invites, and match day procedures according to timelines.

**Credentialing**

- Assist with credentialing processes, including GME applications, training verifications, board letters, business cards, and white coat orders.

- Update or communicate with the applicable parties to keep the Division of Cardiology website up to date with current fellows.

**Orientation**

- Coordinate fellowship orientation activities, including scheduling required meetings, training sessions, and orientations with relevant departments and offices.

**Summary Note: ** This person works as part of a 2-member coordinator team, and they will share certain duties and back each other up. As the environment and programs evolve, there may be other duties added to and/or removed from this list of responsibilities. Flexibility and a ‘can-do’ attitude are among the most important attributes for a candidate to be successful in this position.

**Other Information**

Other information:

**Education Requirements**

- High School diploma or GED

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Three (3) years of clerical or administrative experience.

- If Bachelor's degree, one (1) year of clerical or administrative experience.

- If Associate's degree, two (2) years of clerical or administrative experience.

**Knowledge/Skills/and Abilities Requirements**

**Job Details**

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: Medicine Cardiology

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Administrative Coordinator - Cardiology

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

- This position will be onsite Tuesday and Thursday, with standard hours being 8am-4:30pm.

**Summary**

This department is a very fluid and fast-paced. The ideal candidate is adaptable and willing to be flexible in day-to-day roles. This person will be detailed oriented and able to work independently. The ideal person will have excellent communication skills. The ideal candidate will be proficient in Microsoft Office, particularly PowerPoint. They will perform a variety of administrative functions in support of a program or an administrative official in carrying out departmental financial and operating procedures and/or a program's administrative activities.

**Responsibilities**

-  Administers a department or program budget, including participating with management in the development of budgets and establishing fiscal goals and objectives as directed by the Executive Coordinator. Monitors a variety of accounts, analyzes budgetary trends, prepares fiscal reports used by management in strategic planning. Advises supervisor on budgetary matters.

-  Develops and/or revises work procedures and methods, including necessary forms design, trains employees in work procedures.

-  May support one of the Executive Directors, as directed by the Executive Coordinator.

-  Performs departmental or program purchasing administrative functions to include researching and recommending supplies and equipment to supervisor, expediting purchase orders and requisitions, and approving operational expenditures.

-  Performs space allocation functions to include researching and recommending space reallocation, addition and renovation to supervisor, communicating with vendors, and monitoring projects.

-  Serves as a resource for management and employees in the interpretation and application of a variety of policies and procedures. Refines, develops, implements and communicates departmental and health care system policies and procedures to employees. Investigates and resolves matters regarding specific operating problems.

-  Will be compliant with HR policies and procedures.

**Other Information**

Other information:

**Education Requirements**

- High School diploma or GED

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Three (3) years of clerical or administrative experience.

- If Bachelor's degree, one (1) year of clerical or administrative experience.

- If Associate's degree, two (2) years of clerical or administrative experience.

**Knowledge/Skills/and Abilities Requirements**

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Community Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Administrative Coordinator

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Job Summary**

This position will gather, create, organize and/or edit internal-facing content with the goal of informing and engaging teammates across UNC Health. This position ensures news and information are effectively delivered to intended audiences in a timely fashion, publishes high-quality content to communicate effectively, and projects a positive image for the organization.

**Description Of Job Responsibilities**

Responsible for serving as an engaged representative of the Internal Communications team and the larger Communications & Marketing team by:

- Implementing communications strategies related to goals and priority projects.

- Developing strong, supportive relationships with teammates and leaders.

- Providing quick assistance and engagement to highlight our successes, respond to issues and be prepared to respond appropriately in times of crisis.

- Partnering with project owners across UNC Health to help ensure quality and consistency of internal-facing content.

- Providing support and management of the UNC Health intranet sites.

- Supporting intranet users in maintaining current and user-friendly pages, helping to improve sections of the intranet, or delivering new tools or education using the intranet.

- Creating, managing and distributing timely, relevant and engaging content delivered through newsletters, intranet articles, digital signage, screen savers, and more.

- Working closely with Internal Communications teammates to ensure important or timely information is shared appropriately across UNC Health audiences and locations.

- Developing an understanding of the organization and needs of our teammates. Applying that knowledge when thinking creatively to problem-solve or devise new communications strategies to achieve communications goals.

- Performing other duties as assigned.

**Preferred Knowledge/Skill And Abilities**

- Strong knowledge of new media technologies and trends required.

- Excellent writing and communication skills, with a particular focus on writing for the web and/or intranet required.

- Excellent interpersonal skills required.

- Excellent organizational and project coordination skills required.

- Demonstrate problem-solving abilities.

- Experience with content management systems, HTML, and print and image editing preferred.

- Familiarity with SharePoint and Adobe tools preferred.

**Other Information**

Other information:

**Education Requirements**

- Bachelor's degree in Journalism, English, Public Relations, Marketing, Science or related field.

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Three (3) year of experience in communications, public relations, marketing or related field.

**Knowledge/Skills/and Abilities Requirements**

- Strong verbal and written communication skills; strong customer service skills.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Integrated Communications

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $26.85 - $38.61 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Communication Specialist II - Integrated Communications

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: Provides translation-interpreter services for Spanish-speaking patients and their families, as needed throughout the UNC Healthcare System.

**Responsibilities**

-  Maintains records related to translation requests and documents the nature of requests in patients? medical records

-  Provides accurate face to face medical interpretation between Spanish speaking patients and staff in a variety of settings within UNC HealthCare.

-  Serves as an advocate for Spanish speaking patients and their families assisting in the coordination of health needs. Assists care providers in understanding the Hispanic culture.

-  Translates and maintains UNC HealthCare printed material into Spanish. Actively searches for existing Spanish language materials pertaining to health care and hospitalization.

**Other Information**

Other information:

**Education Requirements**

- High School diploma or GED

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- One (1) year of experience in a health care or human services setting.

**Knowledge/Skills/and Abilities Requirements**

- Demonstrates a fluency in the Spanish and English languages. Possess extensive knowledge of medical terminology and procedures.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Interpreter Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $19.59 - $27.84 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Interpreter

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

The Telehealth Patient Care Technician is the first point of contact for the patient community and is a key role for successful patient virtual care. This position provides

technical & visit preparation support to patients in a virtual care setting. This role assists patients to ensure they are prepared for their virtual visit with guidance on navigating through My UNC Chart and technical support for video and phone connection. The position requires some medical/clinical background including but not limited to CMA, CNA, EMT, medical

technician, etc. The coordinator will assist with routine clinical support for video visits in accordance with their medical/clinical training level.

**Responsibilities**

- Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations. Meets call quality standards.

-  Works with clinic and or work queue to schedule patient support calls prior to video visit.

- Assists with My UNC Chart set up and patients’ navigation as needed.

-  Guides patients through process expected on day of virtual visit.

-  Tests audio, video connection, network bandwidth connection with patients.

-  Advises patients on best conditions to perform video visit; recommends telephone or in-person visit if requirements for successful video visit are not met.

-  Provides overview of patient guidelines for video visits.

-  Provides on-demand technology support & trouble shooting for patients when needed.

-  Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.

-  Tracks and documents patient support sessions.

-  May perform rooming and/or intake process pending clinical background. If appropriate for clinical training, may perform intake process including collecting patient reported data and documenting in medical record. Data may include vital signs, height, weight, and data related to patient’s reason for visit. Additionally, may collect patient and family data, including medical and social history. May review patient’s current medication list, allergies and preferred pharmacy. May reviews the patient record to determine whether patient requires any routine health screenings.

-  Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers.

-  Embraces continuous improvement.

-  Communicates cancellations to clinic as necessary. 15. Additional Essential Responsibilities of Coordinator may include: Serving in a preceptor role for new hires.

**Other Information**

Other information:

**Education Requirements**

- Requires high school diploma or GED.

**Licensure/Certification Requirements**

- CMA required.

**Professional Experience Requirements**

- Prefer candidates with completion of clinical training.

**Knowledge/Skills/and Abilities Requirements**

- Ability to perform the essential functions of the position as outlined above.

- Demonstrated effective communication and interpersonal skills.

- Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.

- Ability to use a computer to document required information into the electronic medical record.

- Ability to use computer to document required information in excel.

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: Virtual Care Telehealth Patient Care Technician Team

Work Type: Per Diem

Standard Hours Per Week: 4.00

Salary Range: $18.84 - $26.77 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Patient Care Tech Telehealth - UNC Health Medical Group

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

Participates in the preparation of budgets, financial statements, statistical reports, cost analyses and other financial information including reviewing budget requests and recommending changes to achieve goals and objectives for the UNC Healthcare System. Performs specialized assignments, which may include acting as a lead for capital or major departmental function.

**Responsibilities**

- Prepares and coordinates distribution of specialized and complex corporate financial reports and analysis for management and external agencies. Presents reports to senior management or committees. Prepares charts and diagrams showing prior, current and projected financial results to provide a basis for comparison and evaluation.

- Utilizes various financial information systems in the preparation of analysis and is an expert in several financial systems and data visualization tools. Recommends operational procedures and ways to improve efficiency and/or effectiveness for the Healthcare System.

- Maintain communication with assigned entity managers and administrative staff in the preparation and analysis of financial reports, to provide information and to resolve problems concerning variances from approved budget. Provide technical support to assigned entities regarding budgeting system and procedures.

-  Monitors and analyzes budget expenditures and prepares reports and analysis on trends. Compiles budgetary and fiscal data received from assigned entities. Analyzes and evaluates entity budget requests to prepare budgetary documents, reports, and recommendations. Attends budget hearings and presents fiscal data of assigned entities.

-  Prepares and maintains accurate accounting records to ensure compliance with state and federal regulatory agencies as well as GAAP, GASB, and FASB.

**Other Information**

Other information:

**Education Requirements**

- Master’s degree in Business Administration, Economics, Finance, Public Administration or related field or relevant combination of education and experience.

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- With a Master’s degree, no previous experience required. With a Bachelor’s degree, requires four (4) years of experience in financial planning or analysis.

**Knowledge/Skills/and Abilities Requirements**

- Research, retrieve and organize data to prepare reports and financial documentation, analyze and audit data.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Financial Planning

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $28.59 - $41.09 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Financial Analyst II - Financial Planning

**Description**

Advanced Practice Provider

Advanced Care at Home (ACH) Program – UNC Health

**About The Program**

UNC Health’s Advanced Care at Home (ACH) program is redefining inpatient care by safely delivering hospital-level services in a patient’s home. Using a combination of virtual care, in-home clinical visits, and a centralized Command Center, ACH achieves clinical outcomes equal to or better than traditional hospitalization - while significantly improving the patient experience.

Patients receive access to many inpatient services, including medication management, mobile imaging, home infusion, lab services, rehabilitation, nutrition consults, and more -all without leaving home. Care is fully integrated with primary care providers, specialists, and ancillary services across UNC Health.

Your Role in the Program

As an Advanced Practice Provider in the ACH program, you will deliver high-quality inpatient care in a hybrid model that blends virtual medicine with in-home clinical care. You’ll collaborate closely with supervising physicians, Command Center nurses, and interdisciplinary partners to manage complex patients safely at home.

Incentives: This position qualifies for a $10,000 commitment incentive, paid in four (4) installments over two (2) year work commitment.

This position is also eligible for relocation assistance (based on location)

**What Makes This Role Unique**

-  Hospital-level inpatient care delivered in the home

-  Collaborative, team-based care model

-  Hybrid schedule (up to ~30% remote)

-  Strong clinical outcomes with high patient satisfaction

-  State-of-the-art technology in both the Command Center and patient homes

What You’ll Do

**As An APP In This Program, You Will**

-  Conduct initial virtual history & physical exams for new ACH admissions once patients arrive home

-  Partner with supervising physicians to develop and implement individualized plans of care, including diagnostic testing and specialty consultations (virtual or in-person as needed)

-  Perform in-home clinical assessments when clinically indicated

-  Coordinate safe handoffs with the attending physician, Command Center RN, and the patient’s primary care provider

-  Screen and evaluate eligible patients at brick-and-mortar facilities for ACH enrollment

-  Educate patients and families on the ACH model, aligning care plans with patient values and goals

-  Foster strong collaboration across physicians, nursing, and vendor partners

-  Practice in accordance with all state, hospital, and credentialing guidelines

Program & Role Details

-  The APP functions as part of an interdisciplinary healthcare team, practicing within privileges approved by the credentialing committee

-  Care is delivered in collaboration with a supervising physician

-  The role reflects UNC Health’s mission, vision, and values and complies with all regulatory, accreditation, and organizational standards

-  Command Center – Parkline (Chapel Hill, NC) is considered the primary place of business

-  Candidates must be local to Chapel Hill, NC, as this is a hybrid role requiring on-site and in-home presence

Learn More

To better understand the Advanced Care at Home program, visit: https://www.uncmedicalcenter.org/uncmc/care-treatment/home-health-care/

Recruiter: Cody Hair, cody.hair@unchealth.unc.edu

Other Information

**Other Information**

Education Requirements:

- Completion of an accredited graduate-level Advanced Practice Provider (APRN or PA) program.

**Licensure/Certification Requirements**

- Licensed as an Advanced Practice Provider (i.e., Nurse Practitioner, Physician Assistant, Clinical Pharmacist Practitioner, Certified Nurse Midwife, Certified Registered Nurse Anesthetist) in the state of North Carolina.

- Board certification if required by the Department. DEA.

**Professional Experience Requirements**

- No prior experience required.

- Experience in specialty fields such as acute care or geriatrics is desirable.

- 3-5 years experience preferred.

- NP/APP experience preferred.

**Knowledge/Skills/and Abilities Requirements**

- Demonstrated clinical competency.

- Effective leadership skills. Strong interpersonal skills.

- Ability to work independently and collaboratively.

- Demonstrated written and verbal communication and strong analytical skills.

- Effective interaction to ensure the successful care of patients in the clinical setting.

- Documentation in the medical record to substantiate accurate billing.

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Adv Care at Home-Provider Svcs

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $52.95 - $72.48 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Advanced Practice Provider (NP/PA) -  Acute Care at Home

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

Performs patient check in and check out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.

**Responsibilities**

-  Maintains compliance with organizational policies and procedures.

-  Maintains compliance with revenue cycle and financial audit guidelines.

-  Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.

-  Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.

-  Orders and maintains clinical supplies, office supplies, and equipment.

-  Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.

-  Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

**Other Information**

Other information:

**Education Requirements**

- High school diploma or general education degree (GED) required.

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

**Knowledge/Skills/and Abilities Requirements**

- Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. Computer Skills: Ability to enter and process data accurately. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: NC Surgery Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Medical Office Assistant Administrative - NC Surgery Admin

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

The Data Analyst II (DAII) is an experienced professional who builds reusable data sources and optimizes them for visualization and analytics. The DAII has a working knowledge of relational databases, and has some proficiency in SQL. Data Governance Stewardship role commitments are expected.

**Responsibilities**

- Provide innovative analytical insights with large data sets

- Conduct detailed data analysis on data used across business units to evaluate business processes and improve on/create new feature

- Respond to data and product related inquiries in real-time to support business and technical teams

- Perform various data analytics in SQL, MS Excel, and other data tools, using statistical models or industry accepted tools

- Provide relational database expertise to construct and execute SQL queries to be used in data analysis activities

- Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization

**Other Information**

Other information:

**Education Requirements**

- Requires Bachelors degree or equivalent combination of education and experience

**Licensure/Certification Requirements**

- None required

**Professional Experience Requirements**

- If Bachelors degree in general field, requires two (2) years of experience.

- If Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then no years of experience is required.

- If Master's degree, requires no years of experience.

- If Associate's degree, requires eight (8) years of experience

- If High School degree, requires ten (10) years of experience

**Knowledge/Skills/and Abilities Requirements**

- NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill. - SQL limited proficiency - Working knowledge (limited proficiency) of relational databases - Understands the importance and has limited proficiencey with leveraging existing reusable data sources for visualizations and analytics before creating their own. When creating new assets they have the ability to make it reusable, with help.

**Job Details**

Legal Employer: NCHEALTH

Entity: Johnston Health

Organization Unit: Business Office

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $33.37 - $47.97 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Smithfield

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Data Analyst II - Business Office

**Description**

Advanced Practice Provider

Advanced Care at Home (ACH) Program – UNC Health

**About The Program**

UNC Health’s Advanced Care at Home (ACH) program is redefining inpatient care by safely delivering hospital-level services in a patient’s home. Using a combination of virtual care, in-home clinical visits, and a centralized Command Center, ACH achieves clinical outcomes equal to or better than traditional hospitalization - while significantly improving the patient experience.

Patients receive access to many inpatient services, including medication management, mobile imaging, home infusion, lab services, rehabilitation, nutrition consults, and more -all without leaving home. Care is fully integrated with primary care providers, specialists, and ancillary services across UNC Health.

Your Role in the Program

As an Advanced Practice Provider in the ACH program, you will deliver high-quality inpatient care in a hybrid model that blends virtual medicine with in-home clinical care. You’ll collaborate closely with supervising physicians, Command Center nurses, and interdisciplinary partners to manage complex patients safely at home.

**What Makes This Role Unique**

-  Hospital-level inpatient care delivered in the home

-  Collaborative, team-based care model

-  Hybrid schedule (up to ~30% remote)

-  Strong clinical outcomes with high patient satisfaction

-  State-of-the-art technology in both the Command Center and patient homes

What You’ll Do

**As An APP In This Program, You Will**

-  Conduct initial virtual history & physical exams for new ACH admissions once patients arrive home

-  Partner with supervising physicians to develop and implement individualized plans of care, including diagnostic testing and specialty consultations (virtual or in-person as needed)

-  Perform in-home clinical assessments when clinically indicated

-  Coordinate safe handoffs with the attending physician, Command Center RN, and the patient’s primary care provider

-  Screen and evaluate eligible patients at brick-and-mortar facilities for ACH enrollment

-  Educate patients and families on the ACH model, aligning care plans with patient values and goals

-  Foster strong collaboration across physicians, nursing, and vendor partners

-  Practice in accordance with all state, hospital, and credentialing guidelines

Program & Role Details

-  The APP functions as part of an interdisciplinary healthcare team, practicing within privileges approved by the credentialing committee

-  Care is delivered in collaboration with a supervising physician

-  The role reflects UNC Health’s mission, vision, and values and complies with all regulatory, accreditation, and organizational standards

-  Command Center – Parkline (Chapel Hill, NC) is considered the primary place of business

-  Candidates must be local to Chapel Hill, NC, as this is a hybrid role requiring on-site and in-home presence

Learn More

To better understand the Advanced Care at Home program, visit: https://www.uncmedicalcenter.org/uncmc/care-treatment/home-health-care/

Recruiter: Cody Hair, cody.hair@unchealth.unc.edu

**Other Information**

Other information:

**Education Requirements**

- Completion of an accredited graduate-level Advanced Practice Provider (APRN or PA) program.

**Licensure/Certification Requirements**

- Licensed as an Advanced Practice Provider (i.e., Nurse Practitioner, Physician Assistant, Clinical Pharmacist Practitioner, Certified Nurse Midwife, Certified Registered Nurse Anesthetist) in the state of North Carolina.

- Board certification if required by the Department. DEA.

**Professional Experience Requirements**

- No prior experience required.

**Knowledge/Skills/and Abilities Requirements**

- Demonstrated clinical competency.

- Effective leadership skills. Strong interpersonal skills.

- Ability to work independently and collaboratively.

- Demonstrated written and verbal communication and strong analytical skills.

- Effective interaction to ensure the successful care of patients in the clinical setting.

- Documentation in the medical record to substantiate accurate billing.

**Job Details**

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Acute Care at Home

Work Type: Per Diem

Standard Hours Per Week: 3.00

Salary Range: $53.48 - $73.21 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Advanced Practice Provider (NP/PA) - Acute Care at Home

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Job Summary**

This position supports internal communications for UNC Hospitals and UNC Health. This role will focus on internal messaging that informs, engages and recognizes teammates. Reports to UNC Health’s Internal Communications team to align with overall communications strategy.

**Description Of Job Responsibilities**

- Write content and execute communications strategies for teammates delivered through newsletters, intranet articles, digital signage, screen savers, and more.

- Develop an understanding of the organization and needs of our teammates. Apply that knowledge when thinking creatively to problem-solve or devise new communications strategies to achieve communications goals.

- Collaborate with hospital and system departments (i.e., Employee Engagement, Human Resources) to highlight teammate engagement, recognition, initiatives and events.

- Provide communications support for hospital leadership that reflects UNC Health’s mission and values.

- Work closely with Internal Communications teammates to ensure important or timely information is shared appropriately across UNC Hospitals and UNC Health.

- Collaborate with hospital and health system teammates and leaders to develop communications plans of varying scope.

- Assist with drafting and managing crisis or timely communications. Implement broader hospital and health care system communications plans as required.

- Perform other duties as assigned.

**Other Information**

Other information:

**Education Requirements**

- Bachelor's degree in Journalism, English, Public Relations, Marketing, Science or related field.

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- Three (3) year of experience in communications, public relations, marketing or related field.

**Knowledge/Skills/and Abilities Requirements**

-  Strong knowledge of new media technologies and trends required.

- Excellent writing and communication skills, with a particular focus on writing for the web and/or intranet required.

- Excellent interpersonal skills required.

- Excellent organizational and project coordination skills required.

- Demonstrate problem-solving abilities.

- Experience with content management systems, HTML, and print and image editing preferred.

- Experience in video and photo content creation preferred.

- Familiarity with SharePoint and Adobe tools preferred.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Integrated Communications

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $26.85 - $38.61 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Communication Specialist II -  Integrated Communications

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions.

**Responsibilities**

-  Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications.

-  Assist in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/program flowcharts) to document business processes and system information. Participates in implementation of new and updated technology projects throughout the organization.

-  Collaborates with IT support to provide exemplary customer service to all business units.

-  Documents and validates software/business requirements and communicates with organizational project teams to ensure system development, specification, requirements and implementation supports the department practices and workflow efficiency.

-  Interface with external vendors to support the implementation and development and delivery process of enterprise projects.

-  Participates and facilitates on project teams in the evaluation of systems (e.g. enterprise) to ensure business requirements are standardized across the health system based on best practices and regulatory compliance and business needs for technology.

-  Participates in testing (user acceptance testing (UAT), post production analysis) directing end-user involvement in testing, piloting with end-users to develop and execute test plans, including the creation/revision of test scripts.

-  Provides input as it relates to process improvements and gains consensus from committees and business units to develop an understanding of prioritization of requirements and facilitate business needs for technology on enterprise level projects. Improves work processes by applying standard methodologies for business and clinical.

-  Provides mentoring and support in the problem management process to evaluate reported defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating, identifying ways to resolve issues and recommends improvement.

-  Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems.

**Other Information**

**Education Requirements:**

- Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

**Licensure/Certification Requirements**

- No licensure or certification required.

**Professional Experience Requirements**

- If a Bachelor's degree: Four (4) years of experience as a business analyst or project manager.

- If an Associate's degree: Six (6) years of experience as a business analyst or project manager.

- If a High School diploma or GED: Eight (8) years of experience as a business analyst or project manager.

**Knowledge/Skills/and Abilities Requirements**

- Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Affiliate Support

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $33.37 - $47.97 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Hendersonville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

IT Business Analyst Sr - Hendersonville

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

Completes clinical assessments of bio-psychosocial needs, provides information and short-term therapeutic counseling to patients and their families in relation to social, psychological, financial, and family situations and prepares an intervention plan. Obtains, interprets, and communicates to staff and physicians necessary information regarding patients and families, including bio-psychosocial history information. Identifies possible or actual patient/family crises, providing crisis intervention and emotional support, and creating and facilitating effective plans for resolution. Develops and maintains good working relationships with outside community health and social agencies. Reaches out to the community to learn of and utilize new resources for meeting patient needs. Assists patients and families with obtaining community assistance by referral to proper resources. Documents group therapy and other care activity in patient charts according to department policies and procedures. Adheres to National Association of Social Workers' Code of Ethics.

Seeking a compassionate team member to join our outpatient palliative care clinic. The position is hybrid, M-F, based on the days our physicians are in clinic.

**Responsibilities**

-  Completes clinical assessments of bio-psychosocial needs, provides information and short-term therapeutic counseling to patients and their families in relation to social, psychological, financial, and family situations and prepares an intervention plan.

-  Develops and maintains good working relationships with outside community health and social agencies. Reaches out to the community to learn of and utilize new resources for meeting patient needs. Assists patients and families with obtaining community assistance by referral to proper resources.

-  Identifies possible or actual patient/family crises, providing crisis intervention and emotional support, and creating and facilitating effective plans for resolution.

-  Obtains, interprets, and communicates to staff and physicians necessary information regarding patients and families, including bio-psychosocial history information.

**Other Information**

Other information:

**Education Requirements**

- Master's degree in Social Work (MSW) from a program accredited by the Council on Social Work Education.

**Licensure/Certification Requirements**

- Licensed as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSWA) in the state of North Carolina.

**Professional Experience Requirements**

- No prior experience required.

**Knowledge/Skills/and Abilities Requirements**

**Job Details**

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Palliative Care Svcs

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $26.85 - $38.61 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Social Worker (MSW)

**Description**

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary**

The **Chief Financial Officer (CFO) ** for UNC Health Foundation (the Foundation) is a member of the Foundation's senior leadership team and reports directly to the President of the Foundation, who also serves as the Chief Philanthropy Officer of UNC Health. The CFO will also have a secondary, cross-functional relationship to the Corporate Controller for the UNC Health system and the CFO of the UNC School of Medicine. This position is responsible for all financial and risk management functions of the Foundation and provides strategic financial direction for all affiliated foundations. This position has substantial independence and responsibility for financial, investment, endowment, and program support reporting. The position will also have some responsibilities at the system level as assigned.

**Responsibilities: **Strategic Business Planning: As part of the senior leadership team, advise the President of the Foundation on business matters and on financial implications of proposed actions/initiatives. Maintain rolling multi-year financial projections to be used in decision making and strategic planning. Oversee the development of annual Foundation operating budgets that encompass organizational objectives.

**Safeguarding of Foundation Assets: ** Maintain a suitable system of internal controls over financial processes / transaction cycles, to include appropriate separation of duties amongst the Finance team. Ensure smooth execution of routine and recurring financial processes. Review and approve monthly reconciliations prepared by direct reports. Maintain the Foundation’s Investment Policy Statement on behalf of the Finance and Investment Committee of the Foundation’s Board of Directors, revising or redrafting as necessary and prudent. Execute the actions / policies called for in the Investment Policy Statement, including the exercising of appropriate oversight over investment advisors and periodic reporting on investment return and risk metrics to the Foundation and Investment Committee. Regularly monitor Foundation funds for opportunities to consolidate, repurpose, and/or liquidate funds that might be underutilized. Oversee banking relationships.

**Treasury Management: ** Working with the CFO, UNC School of Medicine and Faculty Practice and Corporate Controller, UNC Health: Direct the forecasting of cash flow positions, related borrowing needs and available funds for investments; Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements; Manage all aspects of In-house investment portfolio including determining investment goals while maintaining/managing to system’s risk profile; Advise senior leadership on the liquidity aspects of its short and long-range planning; Direct and manage long-term and short-term investment strategies; Responsible for directing and overseeing investment of funds, managing and limiting risks.

**Board and Stakeholder Support / Communications: ** Provide the Foundation’s Board of Directors and its various Committees with reporting and advice to aid in their governance and oversight. Serve as the executive liaison to the Foundation’s Finance and Investment Committee and prepare periodic, regular reporting on the Foundation’s financial operations and investment results. Communicate widely and frequently to Foundation stakeholder groups including the department chairs and associate chairs of the School of Medicine and UNC Health leadership. Provide timely, accurate, and comprehensive fund balance and activity reporting to the disbursing authorities of the Foundation’s funds.

**Audit and Compliance: ** Lead the financial statement preparation process and serve as liaison with external auditors. Allow for the timely submission of the IRS form 990. Uphold donor and statutory requirements as called for in UPMIFA and other relevant laws/regulations, ensuring that funds are disbursed only in a manner consistent/allowable with donor restrictions and Foundation/University/Health System policies. Management and Leadership of Finance Team: Establish annual Finance team goals based on overarching Foundation goals and priorities. Monitor team performance and provide timely, constructive feedback. Provide Finance team members with professional development opportunities and other tools needed for success and growth.

**Leading People: ** Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Encourages workforce engagement by building a commitment to excellence and by promoting the organization's vision internally and externally. Delegates’ responsibility clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Leads in a deliberate and predictable way and operates with transparency. Treats sensitive or confidential information appropriately. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Manages and resolves conflicts and disagreements in a constructive manner.

**Leading Change: ** Acts as a catalyst for organizational change. Influences others to translate vision into action. Brings about strategic change, both within and outside the organization, to meet organizational goals. Establishes an organizational vision and implements it in a continuously changing environment. Is open to change and new information and rapidly adapts to new information, changing conditions, or unexpected obstacles. Deals effectively with pressure and remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks. Takes a long-term view and builds a shared vision with others. Serves on the Foundation Senior Leadership Team.

**Results Driven: ** Exceeds organizational goals and customer expectations. Makes decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Delivers high-quality services and is committed to continuous improvement. Fosters a culture of safe and compassionate patient care. Makes well-informed, timely decisions, even when data are limited or solutions produce unfavorable results. Positions the organization for success by identifying new opportunities and builds the organization by developing and improving services. Leads the budgeting process. Uses cost-benefit thinking to set priorities, monitors expenditures in support of programs and policies, and identifies cost-effective approaches

**Qualifications**

**Education Requirements:**

- Bachelor's degree required.

**Licensure/Certification Requirements**

- Certified Public Accountant (CPA) license required.

**Professional Experience Requirements**

- Requires a minimum of twelve (12) years of experience, with at least ten (10) years of management experience in financial functions in a Foundation or other non-profit organization preferably in a university-affiliated foundation or hospital or health system foundation.

**Knowledge/Skills/and Abilities Requirements**

- Strong verbal and written communication skills; Excellent organizational skills; Excellent interpersonal skills and judgement; Strong skills in MS Excel and MS Word; Ability to interact with internal and external individuals, groups, agencies, the donor public, administrators, faculty, staff, students, etc.; Ability to maximize efficiency, timeliness and accuracy of financial systems and processes; high level of integrity and dependability with strong sense of urgency and results oriented; strong problem-solving skills; and ability to exercise sound judgment.

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: UNC HCS Foundation

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC: Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

CFO UNC Health Foundation

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