Sales and Operations Administrator
2 - 5 years
Michigan, United States
Full-time
Remote
1 month ago
About the role
About UsBorn in the field, with man's best friend at our side, and built for adventure, Ugly Dog Distillery is a small-town American spirits company rooted in craftsmanship, creativity, and the belief that the best things are meant to be shared.
What started on a dare, quickly morphed into passion for making great spirits, has grown into a full-scale distillery that showcases our own portfolio nationally and in our Chelsea, MI tasting room while partnering with other brands to bring their ideas to life through distillation, bottling and go-to-market infrastructure.
With over 18 years of experience producing premium, award-winning products, we are building a team to support the commercialization of our growing portfolio.
This is a rare opportunity to join a brand at launch and gain hands-on experience across sales, marketing, compliance, and operations.
The Role
We’re seeking a highly organized, detail-oriented Sales & Operations Administrator to support our commercial team across sales, marketing, compliance, and customer operations.
This role sits at the center of the business—supporting distributor relationships, managing the administrative side of the three-tier system, and ensuring execution across our commercial strategy.
Our customer base is multifaceted, spanning distributors, consumers, and co-packing clients, which means this role requires someone who can adapt across different types of relationships, priorities, and workflows. If you’re someone who thrives in a fast-paced environment and wants exposure to how a beverage alcohol business truly operates, this is an ideal entry point with significant growth potential.
What You’ll Do
Sales & Distributor Support
Compliance & Regulatory Administration
Customer Orders & Account Support
Marketing & Promotional Support
Operations & Reporting
What We're Looking For
Bachelor’s degree in Business, Marketing, Supply Chain & Operations Management or related field (or equivalent experience)
Strong organizational skills and attention to detail
Clear and professional communication skills
Comfortable learning and using CRM systems and Microsoft Office
Proactive, self-starter mindset with a willingness to jump in and learn
Interest in the beverage alcohol industry
What started on a dare, quickly morphed into passion for making great spirits, has grown into a full-scale distillery that showcases our own portfolio nationally and in our Chelsea, MI tasting room while partnering with other brands to bring their ideas to life through distillation, bottling and go-to-market infrastructure.
With over 18 years of experience producing premium, award-winning products, we are building a team to support the commercialization of our growing portfolio.
This is a rare opportunity to join a brand at launch and gain hands-on experience across sales, marketing, compliance, and operations.
The Role
We’re seeking a highly organized, detail-oriented Sales & Operations Administrator to support our commercial team across sales, marketing, compliance, and customer operations.
This role sits at the center of the business—supporting distributor relationships, managing the administrative side of the three-tier system, and ensuring execution across our commercial strategy.
Our customer base is multifaceted, spanning distributors, consumers, and co-packing clients, which means this role requires someone who can adapt across different types of relationships, priorities, and workflows. If you’re someone who thrives in a fast-paced environment and wants exposure to how a beverage alcohol business truly operates, this is an ideal entry point with significant growth potential.
What You’ll Do
Sales & Distributor Support
- Support communication with distributors and sales partners
- Help prepare sales materials including presentations, pricing sheets, and account submissions
- Assist with forms and documentation for retail and chain buyers
Compliance & Regulatory Administration
- Help with state product registrations and compliance filings
- Prepare monthly shipping and depletion reports
- Maintain organized and accurate compliance records
Customer Orders & Account Support
- Enter and track customer and distributor orders in our system
- Provide customer service support across distributors, consumers, and co-packing clients
Marketing & Promotional Support
- Assist with online marketing initiatives including email campaigns and social media
- Support promotional efforts such as shipping samples, designing, and ordering promotional materials
- Help with event coordination, trade shows, and brand activations
Operations & Reporting
- Maintain accurate records across sales, compliance, and customer accounts
- Generate weekly and monthly reports
- Support projects and help improve team processes
What We're Looking For
Bachelor’s degree in Business, Marketing, Supply Chain & Operations Management or related field (or equivalent experience)
Strong organizational skills and attention to detail
Clear and professional communication skills
Comfortable learning and using CRM systems and Microsoft Office
Proactive, self-starter mindset with a willingness to jump in and learn
Interest in the beverage alcohol industry
Skills
Food and Beverage Manufacturing