Experience with billing and understanding procedural charges for a veterinary or medical field.
Strong data entry skills with a high level of accuracy, attention to detail, and efficiency.
Proven ability to manage large volumes of information, maintain organized records, and ensure data integrity while meeting deadlines and maintaining confidentiality.
Knowledge of animal anatomy, and medical terminology to provide information and understand the care needed for small and large animals.
Strong communication skills to interact with various hospital departments.
Interpersonal communication and customer services skills to clearly and effectively interact with individuals of varying ages, cultural backgrounds, perspectives to secure and/or provide information to clarify situations, resolve problems, and interact with the general public in a helpful and positive manner.
Knowledge of general veterinary medicine to review medical records and understand all terminology.