Powering Intelligent Logistics

Industry: Transportation, Logistics, Supply Chain and Storage
Company Size: 5,001-10,000 employees

Uber Freight

Savvy Admin PROD

**Schedule: Full Time**

**Job Type: Hybrid**

**Salary Type:/Hourly**

**Req #: 2645**

**About The Role**

Uber Freight is looking for a Customer Support Specialist to support daily transportation and logistics operations for a major manufacturing customer in Southern Indiana. This is a fast-paced, customer-facing role that will be primarily onsite at the customer location, working directly with manufacturing plants, carriers, and internal logistics teams to keep shipments moving on time.

This position offers a flexible hybrid work model, allowing team members to work both onsite and remotely based on customer and business needs. Team members typically work a mix of onsite and work-from-home days each week, providing flexibility while still maintaining close partnership with the customer and operations teams.

In this role, you’ll manage shipment execution, track and trace freight, coordinate transportation activities, respond to customer requests, and help solve real-time logistics challenges throughout the day. If you enjoy a high-energy operations environment, multitasking, and working closely with customers and teams to drive results, this could be a great fit.

**Schedule: ** Monday–Friday, 9:00 AM–6:00 PM

**Position Type: ** Full-time hourly position

**Work Model: ** Flexible hybrid schedule with a combination of onsite and remote work based on customer demand and operational needs

**What You’ll Do**

- Manage high-volume daily logistics execution activities in a fast-paced operational environment

- Coordinate and execute shipments using Transportation Management Systems (TMS)

- Perform track-and-trace activities to ensure shipment visibility and on-time performance

- Support manufacturing plant operations by proactively managing transportation needs and resolving shipment issues quickly

- Handle a high volume of email communication with customers, carriers, and internal teams

- Assist with shipment planning, expediting, and transportation coordination

- Serve as a key point of contact for customers and carriers, maintaining professional, responsive, and solution-oriented communication

- Proactively identify and resolve shipment delays, service failures, and operational challenges

- Coordinate shipment appointments utilizing external websites and communication tools

- Update shipment milestones and load statuses throughout the transportation lifecycle

- Support onboarding and setup of new receivers, vendors, suppliers, and system users

- Maintain strong customer and carrier relationships while ensuring service expectations are exceeded

- Assist with detention tracking and accessorial communication

- Develop a strong understanding of customer operations, workflows, and supply chain needs

**Basic Qualifications**

- High school diploma or GED equivalent

- 2+ years of customer service, transportation, logistics, or supply chain experience

- Basic proficiency with Google Workspace or Microsoft Office

- Strong communication, organization, and multitasking skills

**Preferred Qualifications**

- Bachelor’s degree in Transportation, Logistics, Supply Chain Management, or related field

- 3+ years of logistics or transportation industry experience

- Experience supporting manufacturing or plant operations environments

- Advanced proficiency with Google Workspace or Microsoft Office Suite

- Ability to thrive in a fast-paced, customer-driven environment with shifting priorities

**Benefits & Compensation For U.S. Employees**

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

**About Uber Freight**

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

**Candidate Privacy Notice**

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Customer Support Specialist III (Onsite/ Hybrid)

**Schedule: Full Time**

**Job Type: Hybrid**

**Salary Type: Hourly**

**Req #: 2719**

**About The Role**

Uber Freight is seeking a Logistics Specialist III to support transportation operations for a key customer account, with a primary focus on rail operations. While the broader team manages the customer’s full transportation network — including over-the-road freight — this role will primarily support the rail side of the operation and help ensure freight moves efficiently across the network.

In this role, you’ll work closely with customers, railroads, carriers, shipping sites, and internal teams to manage shipment activity, resolve issues, and provide operational support throughout the transportation lifecycle. This is a great opportunity for someone who enjoys problem-solving, working in a fast-paced environment, and building strong working relationships across multiple partners.

The ideal candidate is detail-oriented, organized, customer-focused, and comfortable managing a high volume of communication and operational tasks throughout the day.

**This position follows a hybrid schedule based out of our Exton, PA office, working onsite Tuesday through Thursday and remotely Monday and Friday.**

**What You’ll Do**

- Support day-to-day rail transportation operations to ensure freight moves efficiently and on schedule

- Coordinate with customers, railroads, carriers, shipping sites, and internal teams to resolve shipment and service-related issues

- Support transportation operations across multiple freight modes while serving as the primary operational support for rail movements

- Build and maintain strong working relationships with railroads, carriers, and customers through professional and timely communication

- Follow and execute customer standard operating procedures (SOPs)

- Assist with resolving system errors, billing discrepancies, and shipment exceptions by partnering with railroads and carriers

- Monitor shipment activity and operational KPIs while identifying trends or service concerns

- Help resolve operational issues between customers, carriers, rail providers, and internal teams

- Maintain accurate shipment updates, operational records, and system documentation

- Identify process improvement opportunities and communicate operational gaps when identified

- Manage a high volume of emails, shipment updates, and operational communication while prioritizing urgent requests

**Basic Qualifications**

- High school diploma or GED equivalent

- 2+ years of experience in transportation, logistics, supply chain operations; or a Bachelor’s degree in Supply Chain Management, Logistics, or a related field

- Intermediate proficiency in Microsoft Office Suite or Google Workspace

- Strong communication, organization, and problem-solving skills

- Ability to multitask and work in a fast-paced operational environment

**Preferred Qualifications**

- Bachelor’s degree in Logistics, Supply Chain, Business, or related field

- Rail and/or intermodal transportation experience

- Experience supporting chemical, gas, bulk, or specialized freight operations preferred

- Experience using Transportation Management Systems (TMS)

- Advanced proficiency in Microsoft Office Suite, including Excel

- Strong analytical skills and attention to detail

**Benefits & Compensation For U.S. Employees**

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

**About Uber Freight**

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

**Candidate Privacy Notice**

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Logistics Specialist III (Hybrid)

**Schedule: Full Time**

**Job Type: Hybrid**

**Salary Type: Hourly**

**Req #: 2724**

**About The Role**

At Uber Freight, we’re transforming the future of logistics—and we’re looking for detail-oriented, proactive professionals to join our team.

As a **Logistics Specialist II **, you’ll play a key role in executing day-to-day freight operations, ensuring shipments move efficiently, on time, and in line with customer expectations. This is a fast-paced, execution-focused role where you’ll manage shipments, resolve issues, and collaborate across teams to keep operations running smoothly.

You’ll work closely with shipping sites, carriers, and internal teams, using tools like a Transportation Management System (TMS) and email platforms to manage high-volume activity and real-time problem solving.

**This position follows a hybrid schedule based in Exton, PA (3 days in office, 2 days remote).**

**What You’ll Do**

- Manage the day-to-day execution of shipments within a Transportation Management System (TMS)

- Ensure all loads are planned, executed, and delivered on time

- Monitor shipments and proactively resolve issues such as delays, errors, or carrier challenges

- Communicate with shipping sites, carriers, and internal teams to provide updates and resolve issues

- Manage a high volume of emails and system updates while prioritizing urgent requests

- Troubleshoot shipment issues across multiple transportation modes, including Truckload (TL), Less-Than-Truckload (LTL), rail, bulk, and specialized freight, escalating when needed

- Support continuous improvement by identifying process gaps and recommending solutions

- Maintain accurate shipment, rate, and operational data within systems

- Assist with resolving billing or invoice discrepancies

**Basic Qualifications**

- High school diploma or GED equivalent

- 1+ year of experience in logistics, transportation, or supply chain

- Ability to manage multiple tasks across systems (email, TMS, etc.)

- Strong attention to detail and organizational skills

- Intermediate proficiency in Microsoft Office or Google Workspace

**Preferred Qualifications**

- Bachelor’s degree in Logistics, Supply Chain, or related field

- 2+ year of experience in logistics, transportation, or supply chain

- Experience using a Transportation Management System (TMS)

- Advanced proficiency in Excel or Google Sheets

- Experience supporting gas, chemical, bulk, rail, or hazardous material transportation operations preferred

**Benefits & Compensation For U.S. Employees**

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

**About Uber Freight**

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

**Candidate Privacy Notice**

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Logistics Specialist II (Hybrid)

**Schedule: Full Time Employment**

**Job Type: Hybrid**

**Salary Type: Salary**

**Req #: 2536**

**About The Team**

The Uber Freight team is building a better future for shipping. We believe that when shippers and carriers have the freedom to move together, the entire industry moves ahead. Our teams design and build innovative applications, infrastructure, and models to power Uber Freight. Utilizing Uber's foundational elements, these include the mobile app for Carriers, the portals and integrations that give Shipper’s access to the platform, tools for our Operations teams, and all the underlying pricing, matching, and forecasting algorithms that evolve the freight industry forward.

**What The Candidate Will Do**

As a Senior Engineer you will drive the development of high-impact solutions for Uber Freight’s marketplace and operations by leveraging a deep foundation in traditional machine learning alongside emerging Generative AI applications. You will spearhead the end-to-end lifecycle of predictive models—from identifying step-change opportunities and researching advanced techniques to overseeing rapid prototyping and robust production monitoring at scale. While your primary focus will be on optimizing logistics operations and network effects through core ML, you will also guide the team in integrating GenAI and Agentic systems where they drive the most business value, collaborating with cross-functional stakeholders to deliver scalable, production-ready models that redefine efficiency.

**Basic Qualifications**

- At least 5+ years of Machine Learning engineering experience

- Experience deploying ML models at scale using frameworks like PyTorch, TensorFlow, Scikit-Learn, or Spark MLlib

- Experience in one or more programming languages including Python, Go or Java

- Proven experience with designing and implementing machine learning models in production environments with large data sets

- Deep understanding of ML theory and a broad toolkit of algorithms, including deep learning, instance-based learning, and traditional statistical models

**Preferred Qualifications**

- BS, MS or PhD degree in computer science, Data Science, ML or equivalent practical experience

- Experience with designing and implementing machine learning models in production environments applied to generative AI, applications of large language models

- Experience in stream processing--Storm, Spark, Flink etc.-- and graph processing technologies.

- Explain & communicate Algorithm choices, ML system design & concepts to leadership, technical peers & industry experts

- Strong adherence to metrics driven development, with a disciplined and analytical approach to product development.

**Benefits & Compensation For U.S. Employees**

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

**About Uber Freight**

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

**Candidate Privacy Notice**

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

For Chicago-based roles: The salary range for this role is $152,000.00 - $186,000.00 per year

Senior Software Engineer - Machine Learning

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