Opening the first quarter of 2026! 

We will offer high-quality mental health treatment in Malden, Massachusetts.
Just a short drive from downtown Boston, Tufts Medicine Behavioral Health Hospital offers inpatient and outpatient mental healthcare services for children, adolescents, adults, and seniors.

What we offer:

Inpatient Care: 24/7 support for people in crisis who need stabilization. 

Partial Hospitalization Program (PHP): Intensive, structured care without overnight stay. 

Intensive Outpatient Program (IOP): Flexible treatment schedules to support ongoing recovery. 

We specialize in personalized, evidence-based treatment tailored to every patient. Each admission begins with a thorough assessment to ensure the right level of care.

Industry: Hospitals and Health Care
Company Size: 201-500 employees

Tufts Medicine Behavioral Health Hospital

Savvy Admin PROD

**Overview**

**Admissions Counselors Needed for Evenings Shifts 3pm-11:30pm Pay range: $30.44 to $40.00/hr.**

-  $8K SIGN-ON BONUS for Licensed Clinicians! *

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

**Tufts Medicine, ** a leading integrated academic health system in Massachusetts, and Acadia Healthcare, the largest standalone provider of behavioral health services in the U.S., have partnered to create the Tufts Medicine Behavioral Health Hospital, a state-of-the-art, 144-bed facility in Malden, Massachusetts. Slated to open in early 2026, this hospital is designed to address the growing need for high-quality behavioral health services in the region.

Our **Admissions Counselors **are c linical professionals responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization .

**Responsibilities**

**ESSENTIAL FUNCTIONS:**

-  Respond to inquiries about the facility within facility policy timeframes .

-  Ability to develop therapeutic relationships with patients and families.

-  Perform benefit eligibility to ensure patient benefits are active at the time of admission . Communicate benefit eligibility to the business office and the patient or significant other.

-  Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.

-  Coordinate admission and transfer from referral sources and between levels of care within the facility.

-  Maintain knowledge of milieu management.

-  Communicate projected admissions to designated internal representatives promptly.

-  Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.

-  Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.

-  Possess s kill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.

-  Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

-  Admit patient in the registration and accounting system . Complet e all admission and consent forms with the patient.

-  Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.

-  When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

-  Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.

-  Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.

-  Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.

**Other Functions**

-  Perform other functions and tasks as assigned.

**Qualifications**

**EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:**

-  Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required.

-  One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

**Licenses/Designations/Certifications**

-  Current state LMHC licensure preferred.

-  CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

-  First aid may be required based on state or facility.

**Pay range: $30.44 to $40.00/hr.**

-  $8K SIGN-ON BONUS! *

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHGROW

Admissions Counselor (Evenings)- $8K SIGN-ON BONUS

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