Catering Coordinator
Henrico, VA
Full-time
Hybrid
1 month ago
About the role
* Schedule Mon-Friday 7AM-4PM *
About Us
Trolley Eats is the corporate dining division of Trolley Hospitality Companies , a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.
Our commitment to quality extends beyond the foodwe believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way
Please visit our website at www.trolleyhouseva.com to learn more!
About You
How You Will Make An Impact
The Catering Coordinator is responsible for executing events for a specific account. They lead the event from start to finish by managing event staff, assisting the client, ensuring setup and service align with expectations, and completing pre- and post-event documentation. As the primary onsite lead, this role sets the tone for the event and fosters a supportive and professional atmosphere among the team.
What You Bring To The Table
The Good Stuff!
About Us
Trolley Eats is the corporate dining division of Trolley Hospitality Companies , a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.
Our commitment to quality extends beyond the foodwe believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way
- No excuses
- Do the right thing
- Can-do attitude
- Always growing
- Help firstbe the solution
- Transparency and honestyno BS
Please visit our website at www.trolleyhouseva.com to learn more!
About You
- You catch the little details that make a big difference.
- You thrive when things get busy and know how to make smart decisions on the fly.
- You bring positive energy to your team and believe support goes a long way.
- You communicate clearly, confidently, and without the fluff.
- You genuinely enjoy helping people and creating great experiences.
- You're the kind of person who sees a problem and immediately starts thinking of solutions.
- You stay calm in the chaos, keep things moving, and make work more enjoyable for everyone around you.
How You Will Make An Impact
- Review the Event Worksheet in advance to be fully familiar with the event setup, timeline, food & beverage details, and assigned staff
- Confirm event logistics with the onsite building contact as needed
- Verify necessary supplies, food items, and service materials are staged and ready ahead of the event start
- Conduct a Pre-Event Briefing with staff to review the event schedule, guest expectations, and any specific responsibilities
- Lead staff in setting up food stations, buffets, bars, or table service areas according to the Event Worksheet and site standards
- Ensure smooth flow of service, maintaining professionalism and efficiency
- Act as the point of contact for the client throughout the event, addressing needs or concerns as they arise
- Monitor alcohol service and ensure proper documentation on the Alcohol Consumption Report
- Track staff time and confirm any extensions with appropriate managerial approval, noting who authorized the change
- Lead staff in post-event cleaning, including:
- Clearing and disposing of food, trash, and service items
- Staging rentals per venue contact instructions
- Wiping down work areas, sweeping floors, and restoring the space to its original layout
- Complete a final venue inspection to ensure all equipment and materials are accounted for and the space is left in excellent condition
- File all paperwork (Event Worksheet, Event Report, Alcohol Consumption Report) according to company procedures
The Catering Coordinator is responsible for executing events for a specific account. They lead the event from start to finish by managing event staff, assisting the client, ensuring setup and service align with expectations, and completing pre- and post-event documentation. As the primary onsite lead, this role sets the tone for the event and fosters a supportive and professional atmosphere among the team.
What You Bring To The Table
- 1-2 years of catering or banquet service experience
- Leadership experience in a food service or hospitality setting
The Good Stuff!
- $22/hr
- Great Schedule Mon-Friday 7AM-4PM
- Company paid Holidays, Vacation time, & Floating Holidays
- Medical, Dental, and Vision insurance plans available
- 401(K) retirement plan and company match after 1 year of employment
- Company paid Life Insurance and Short-Term Disability
- Employee Assistance Program (EAP)
- Gym Membership Discounts
- Free Employee Shift Meal
- Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
Skills
Hospitality