Toledo Clinic's Adult Neurology Department is seeking a full-time Medical Receptionist to answer phones, schedule appointments, and support the front office in a busy office. The hours vary between 7:45am and 6:00pm, Monday - Friday. No weekends. Previous medical office experience is strongly preferred. General Summary Perform various clerical duties to support the operation of the office. Principal Duties & Responsibilities
Answering phones - courteously and professionally.
Scheduling appointments, lab tests, surgeries, etc.
Verifying referrals and/or pre-certifications.
Updating insurance information.
Answering general patient questions.
Taking messages accurately and relaying to appropriate personnel.
Collecting co-pays.
Preparing and cleaning exam rooms.
Sorting, filing and scanning patient charts.
Other duties as assigned.
Education Knowledge, Skills & Abilities Required:
HS diploma or GED.
Required
Excellent communication, phone, and organizational skills required.
Computer skills helpful.
Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.