Housekeeper – Apartment Community
Phoenix, AZ
Full-time
Onsite
1 month ago
About the role
Who We Are
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary
We’re looking for a detail-driven and service-focused Housekeeper to join our team at an apartment community where presentation and resident experience matter. In this role, you’ll help maintain a clean, polished, and welcoming environment across all floors of a multi-level building—from high-traffic common areas to move-in ready apartment homes. If you take pride in your work, enjoy staying active, and thrive in a fast-paced residential setting, this is a great opportunity to be part of a team that delivers exceptional living experiences every day.
Essential Functions: (Include but are not limited to):
Qualifications
Physical Requirements
Benefits
The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
JOB CODE: 1000019
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary
We’re looking for a detail-driven and service-focused Housekeeper to join our team at an apartment community where presentation and resident experience matter. In this role, you’ll help maintain a clean, polished, and welcoming environment across all floors of a multi-level building—from high-traffic common areas to move-in ready apartment homes. If you take pride in your work, enjoy staying active, and thrive in a fast-paced residential setting, this is a great opportunity to be part of a team that delivers exceptional living experiences every day.
Essential Functions: (Include but are not limited to):
- Clean Common Areas: Daily cleaning of lobbies, hallways, elevators, and stairwells.
- Apartment Turnover: Deep clean vacant apartments for new residents.
- Trash and Recycling: Remove trash and recyclables from common areas and maintain cleanliness of trash rooms.
- Glass and Window Cleaning: Clean and polish windows, glass doors, and mirrors in common areas.
- Restock Supplies: Monitor and replenish cleaning supplies and notify management when needed.
- Resident Requests: Respond promptly to resident cleaning requests to ensure their satisfaction.
- Report Maintenance Issues: Identify and report maintenance needs, like leaks or broken fixtures, to management.
- Safety and Security: Follow building safety protocols, including proper handling of keys and access cards.
- Operate Cleaning Equipment: Safely use cleaning equipment like floor buffers and carpet cleaners, including cleaning chemicals.
- Team Collaboration: Follow instructions and work with other housekeeping staff to complete tasks efficiently.
- Event Support: Help prepare and clean common areas for special events as needed.
- Emergency Cleaning: Respond quickly to urgent cleaning needs, such as spills or accidents
Qualifications
- Previous housekeeping experience in hotels, apartment communities, or large residential properties preferred.
- Flexible schedule, including evenings, weekends, and holidays as needed
- Basic understanding of safety and security practices
- Ability to work both independently and as part of a team
- Reliable and dependable with consistent attendance and punctuality
- Strong communication skills with the ability to interact professionally with residents, guests, and team members
- Ability to manage time effectively and complete tasks within designated timeframes
- Strong attention to detail with a commitment to maintaining high cleanliness standards
- Working knowledge of proper cleaning techniques, equipment, and chemical usage
Physical Requirements
- Stand, walk, bend, kneel, and perform repetitive motions for extended periods throughout the workday
- Lift, carry, push, or pull up to 50 pounds (e.g., trash bags, cleaning equipment, supplies)
- Push and maneuver cleaning carts and equipment throughout the property, including apartment homes and common areas
- Reach, stretch, and lift overhead while cleaning units and shared spaces
- Navigate stairs and elevators within a multi-level apartment community
- Use hands and arms continuously while performing cleaning tasks (e.g., wiping, scrubbing, vacuuming)
- Work in indoor environments with exposure to cleaning chemicals and varying temperatures
- Respond promptly to resident needs and operational priorities, including urgent cleaning situations
Benefits
- Medical, Dental, and Vision insurance (eligible after 60 days)
- MetLife Supplemental Insurance options
- Employee Assistance Program (legal, financial, and counseling services)
- 401(k) plan (after 90 days)
- Long-Term and Short-Term Disability options
- 15 PTO days, 8 paid holidays, and 1 floating holiday
- Wellness program and e-learning platform for ongoing development
The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
JOB CODE: 1000019
Skills
Real Estate