Optometric Technician / Front Desk
Mount Healthy, OH
Full-time
Hybrid
1 month ago
About the role
Career Opportunity : Optometric Technician / Front Desk
Reports to: Director of Vision Progams
Organization : The HealthCare Connection (THCC)
Location :Mt. Healthy, OH
About The HealthCare Connection
Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.
Benefits
Position Summary
The HealthCare Connection is seeking a dedicated and compassionate Optometric Technician / Front Desk Associate to support both clinical and administrative operations. This hybrid role plays a key part in delivering high-quality vision care, ensuring a positive patient experience, and maintaining efficient clinic flow across multiple service locations.
Key Responsibilities
Direct Patient Care
Clinical Knowledge
Administrative Duties
Clinic Appearance & Equipment
Qualifications
Education
Experience & Skills
Equal Employment Opportunity/Drug-Free Workplace
The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.
Reports to: Director of Vision Progams
Organization : The HealthCare Connection (THCC)
Location :Mt. Healthy, OH
About The HealthCare Connection
Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.
Benefits
- Health Insurance and Rewards Program
- Dental, and Vision Insurance
- Free Life & Short-Term Disability Insurance
- 403(b) Retirement Plan with employer match
- Comprehensive Paid Time Off (PTO)
- 10 Paid Holidays
Position Summary
The HealthCare Connection is seeking a dedicated and compassionate Optometric Technician / Front Desk Associate to support both clinical and administrative operations. This hybrid role plays a key part in delivering high-quality vision care, ensuring a positive patient experience, and maintaining efficient clinic flow across multiple service locations.
Key Responsibilities
Direct Patient Care
- Engage effectively with patients, especially children, explaining procedures and tests in a clear, reassuring manner
- Demonstrate empathy and create a positive, comfortable patient experience
- Support and maintain efficient daily patient flow
Clinical Knowledge
- Perform pre-examination testing with accuracy and attention to detail
- Clearly communicate testing procedures to ensure patient understanding
Administrative Duties
- Manage and maintain organized patient records and documentation
- Schedule appointments and utilize computer systems efficiently
- Maintain inventory and ensure exam and pre-test rooms are properly stocked
Clinic Appearance & Equipment
- Maintain a clean, organized, and professional clinical environment
- Assist with transporting and setting up portable vision equipment at various locations
- Clean, disinfect, and maintain all equipment and testing tools
- Uphold and promote the Mission, Vision, and Values of The HealthCare Connection
Qualifications
Education
- Bachelor’s degree or equivalent experience required
- Previous ophthalmic certification preferred
Experience & Skills
- Experience working with children of all ages preferred
- Previous customer service experience preferred
- Strong interpersonal skills (friendly, patient, and compassionate)
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Basic math proficiency
- Ability to adapt to changing environments (portable/mobile program)
- Proficiency in Microsoft Excel and Word
Equal Employment Opportunity/Drug-Free Workplace
The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.
Skills
Medical PracticesHealth Care Provider