Tekgence Inc

AV Support

Tekgence Inc
6 - 10 years
Denver, CO
Part-time
Hybrid
1 month ago

About the role

Role: AV & Events Support Contractor
Location: Hybrid in Denver – typically Monday, Tuesday onsite
  • This is a part-time role. Candidates should expect to be onsite in the mornings (starting around 7:00AM), typically on Mondays and Tuesdays, for a few hours to handle troubleshooting and ensure systems are running smoothly. Depending on needs, some additional work may be completed remotely.
  • Candidates should also be available to support office events and meetings through the week, including pre-event troubleshooting and setup as needed.
  • The role is expected to average approximately 20 hours per week.
  • Contract: 1 year - potential for additional 6 months extension.

Role Purpose
  • This role provides hands-on support to ensure Audio/Visual (AV) systems remain fully functional, well-maintained, and dependable. The contractor will also deliver onsite technical assistance for meetings, recordings, and corporate events, helping ensure a seamless experience for users and event attendees.

Key Responsibilities
  • Maintain reliable day-to-day operation of all meeting room AV environments, including microphones, cameras, displays, speakers, control systems, and video conferencing setups, while working in coordination with a remote AV advisor.
  • Perform scheduled weekly onsite inspections of all conference rooms and AV systems to assess functionality, readiness, and overall system performance.
  • Troubleshoot, diagnose, and resolve issues related to audio, video, and conferencing technologies directly on site.
  • Carry out preventive maintenance tasks to minimize outages and improve system stability, including applying firmware or system updates when required.
  • Identify and report potential risks, recurring issues, or aging equipment, and provide recommendations for improvements or remediation to the internal team.
  • Provide on-demand onsite AV support for important meetings, executive sessions, town halls, recordings, and live or hybrid events, including audio, video, and streaming support.
  • Support the full event lifecycle for high-visibility meetings and events, including setup, testing, live event monitoring, and teardown of AV equipment.

Required Skills & Experience
  • Demonstrated experience supporting professional AV systems in enterprise or corporate environments.
  • Working knowledge of enterprise video conferencing platforms, such as Microsoft Teams Rooms or similar systems.
  • Hands-on experience with AV technologies and platforms, including Cisco, Biamp, Planar, Shure, Legrand, Proconnect, SIP-based systems, QSC, Neat, Microsoft Teams, and related solutions.
  • Prior experience supporting live events, recordings, or corporate meeting environments.
  • Strong troubleshooting abilities related to AV hardware and conference room technologies.
  • Ability to work independently onsite, respond quickly to issues, and follow established safety procedures and guidelines.

Nice to Have
  • Professional demeanor and presence when supporting executive-level users and high-visibility events.

Skills

OtherSoftware Development
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