Synaptic, Inc.

Marketing and Communications Associate

Synaptic, Inc.
2 - 5 years
Greater Cleveland
Full-time
Onsite
1 month ago

About the role

We are currently hiring a Marketing and Communications Associate to support customer engagement campaigns, brand promotions, and communication initiatives within retail and event-based environments. This is an excellent opportunity for individuals looking to gain hands-on experience in marketing, communications, public relations, and brand representation while working in a fast-paced, team-oriented setting.
This role is ideal for someone who enjoys interacting with people, building communication skills, and being part of a collaborative team environment. No prior industry experience is required — we provide full training and ongoing mentorship.
Key Responsibilities
  • Support in-person marketing campaigns and promotional events
  • Communicate product, service, and promotional information directly to customers
  • Assist with brand messaging and customer engagement initiatives
  • Help create positive customer experiences through professional interactions
  • Collaborate with team members to support campaign goals and daily objectives
  • Provide feedback on customer interactions, campaign performance, and engagement trends
  • Maintain a consistent and professional brand presence at all event locations

Qualifications
  • Strong communication and interpersonal skills
  • Comfortable interacting face-to-face with customers in retail and event environments
  • Positive attitude, coachable mindset, and willingness to learn
  • Ability to work effectively in a team-oriented atmosphere
  • Reliable transportation to local work locations
  • Full-time availability preferred
  • Previous experience in communications, marketing, retail, hospitality, customer service, or sales is a plus, but not required

What We Offer
  • Paid training and structured onboarding
  • Ongoing mentorship and professional development
  • Fast-paced, collaborative team culture
  • Clear advancement opportunities based on performance
  • Weekly compensation and performance-based incentives
  • Real-world experience in marketing, communications, and customer relations
  • Opportunities for leadership development and career growth

Work Environment
  • Full-time, in-person position
  • Retail and event-based work environment
  • Collaborative, energetic, and professional team setting
  • No remote, hybrid, or freelance work available

Ideal Candidate
This position is a great fit for recent graduates, career starters, or individuals looking to transition into marketing, communications, public relations, or customer-facing roles. We value strong people skills, professionalism, and a motivated attitude over previous experience.
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