Swooped is a Talent Platform (not a staffing agency). We are not the employer for this role and do not make hiring decisions. Clicking "Apply" takes you to Swooped to review the role and hiring company details. About the Opportunity Are you an experienced program manager who thrives in complex environments with many moving pieces, competing priorities, and high visibility? Do you enjoy leading large-scale software implementations, building trust with stakeholders, and helping teams navigate ambiguity to deliver outstanding results? The organization is an innovative and rapidly growing software company that supports government agencies and financial institutions through specialized SaaS solutions focused on tax collection, electronic payments, bond auctions, and more. This work is meaningful, complex, and highly collaborative — and the organization is looking for a senior program manager who can lead large, high-impact implementation programs across multiple clients and teams. This is not a coordination-only role. The organization is seeking someone who can independently drive programs forward, manage risk proactively, align stakeholders, and lead complex implementations from planning through execution. Key Responsibilities
Lead multiple concurrent software implementation programs and strategic initiatives from initiation through successful delivery
Coordinate cross-functional teams across engineering, product, operations, client stakeholders, vendors, and leadership
Build strong working relationships with clients and internal teams while serving as a trusted program leader
Navigate ambiguity effectively and make informed decisions to maintain momentum and delivery timelines
Identify risks, dependencies, and blockers early and proactively drive resolution strategies
Manage competing priorities across multiple workstreams while maintaining visibility into overall program health
Facilitate executive-level communication, status reporting, and stakeholder alignment
Drive accountability across teams while fostering collaboration and trust
Help improve internal delivery processes, operational efficiency, and implementation best practices
Support teams through changing priorities and evolving client needs with a calm, solutions-oriented approach
Travel up to 25% as needed based on project requirements
Required Qualifications Successful candidates will bring strong leadership, communication, and organizational skills along with experience managing large-scale, complex software implementation or software development initiatives. The organization is especially interested in candidates who:
Have 8+ years of program/project management experience in software development, SaaS implementation, enterprise technology, consulting, financial services, healthcare IT, govtech, or similarly complex environments
Have successfully led multiple concurrent enterprise-scale projects or programs
Are comfortable operating independently in fast-moving environments with evolving priorities
Excel at building alignment across technical and non-technical stakeholders
Can communicate complex topics clearly and simply to a wide variety of audiences, including executives and clients
Have experience managing projects involving multiple systems, integrations, vendors, and cross-functional dependencies
Are highly organized while remaining flexible and pragmatic in their approach
Know how to balance strategic thinking with hands-on execution
Are proactive problem solvers who anticipate issues before they become roadblocks
Have experience recovering or stabilizing challenged projects/programs (strongly preferred)
Preferred Qualifications
SaaS implementation experience
Government client or regulated industry experience
Experience managing distributed or remote teams
Agile, Waterfall, or hybrid delivery methodologies
PMP, Scrum Master, SAFe, or related certifications are welcome but not required
Additional Information The organization rewards teamwork, professional excellence, and individual responsibility. The company is structured to support remote work, and a culture centered on responsiveness, collaboration, trust, and delivering exceptional service to clients has been built. The strongest program managers are empowered to lead independently, solve meaningful problems, and help shape how work gets done. You’ll work alongside talented, supportive colleagues who care deeply about delivering results and helping one another succeed. If you’re looking for an opportunity to lead meaningful, high-impact programs with a company that values ownership, curiosity, and collaboration, the organization encourages you to apply. The hiring company is an equal opportunity employer committed to building a diverse and inclusive team. Expected Salary Range: $150,000 - $225,000/year