Sonos is a sound experience company making it easier than ever for millions of listeners around the world to play more, hear more, and feel more. Explore opportunities at careers.sonos.com

Industry: Computers and Electronics Manufacturing
Company Size: 1,001-5,000 employees

Sonos, Inc.

Savvy Admin PROD

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

**This role can be done from home**

Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices around the globe. This role can be done from any of our offices across the United States or remotely from home. It’s about impact, not location.

An Americas Training Manager is responsible for developing, leading and delivering educational strategy both in-person and digitally across the Americas Region to our residential and professional partner audiences. This role will act as both an educator and a strategic leader within the market. This role will also manage a team of both retail and professional focused educators as they execute on the strategy to drive growth. Members of the Sonos Global Education Team embody all of Sonos’ behaviors, Respect, Collaboration, Transparency, and Ownership.

Managers on the Sonos Global Education Team will lead with transparency, empathy, and creativity. They will create a working environment that fosters diversity of perspectives while acting as a group to achieve goals.

**What You’ll Do:**

- Drive educational engagement with both retail and professional audiences in the Americas market by creating and executing on a clear strategy.

- In collaboration with the Professional and Retail Account Management team, ensure that all partners are educated on product and software updates throughout the year, reinforcing brand trust. This work will include achieving revenue goals for these partners and collaboration during quarterly business reviews.

- Present engaging educational content verbally to both small and large audiences in a variety of formats. These formats include in-person events and meetings, live and pre-recorded webinars, on-camera video training, and live trade show events.

- Manage the operational output and development of the team members that are being led in an empathetic and clear way.

- Oversee the educational on-boarding of new Sonos partners, to establish them as high quality and motivated partners. This would include the management of local training plans, certifications, and collaboration of learning platforms.

- Travel within the Americas region to manage training events with team members.

- Be responsible for any agency and third-party labor management within the region. This management would include team meetings, performance reviews, team strategy, as well as team budget and contracts.

- Manage the team’s operational budget and local resource contracts.

- Provide guidance in the creation of educational content such as Google Slides / PowerPoint presentations, on-demand learning modules, video and presentation scripts, on-camera training videos.

- Speak the operating languages of the audiences we connect with: Professional residential/commercial audio-video installation, retail consumer electronics, and more.

- Navigate and deploy different communications styles dependent on the audience.

- Work in a fast paced, ever changing environment that requires flexibility and compassion for both partners and internal teams.

- Collaborate remotely and in-person with training leadership to innovate how the Sonos Global Education Team connects with our audiences to make our training activities the most enjoyable and fulfilling educational experiences in the industry.

- Communicate with our partners outside of training events to answer questions and clarify key topics.

- Capture and analyze audience feedback from training activations and communicate actionable insights to relevant teams (product, marketing, etc) during and outside of quarterly business reviews.

- Keep up with industry trends and technology to ensure that the team is the authority on any topic that complements or competes with Sonos.

- Continually practice presentational skills to maintain training performance at an elite level.

- Continue to build on the legacy of “best in class” training moments that Sonos has delivered over the last 10+ years.

**What You’ll Need:**

**Basic Qualifications**

- 3+ years of direct people management experience, with a proven track record of coaching, developing, and motivating a geographically dispersed team.

- Effective experience building educational strategies for various types of learners

- Demonstrated experience, and success with enthusiastic public speaking and on-camera presentations

- Effective experience in the residential and commercial audio-video industry.

- Effective experience in communicating knowledge to others

- Demonstrated ability to lead projects from incubation to completion

- Language fluency in English

- The ability to travel throughout the United States, Mexico, Canada, Central and South America to educate, visit employees, and attend educational events.

**Preferred Qualifications**

- 5+ years of experience in technical training, sales enablement, or learning and development within the consumer electronics, AV, or technology hardware industries.

- Demonstrated experience developing and delivering training programs for both retail sales associates (B2C) and professional installers/dealers (B2B)

- Experience in audio video retail, installation, or design

- Training certifications from CEDIA, AVIXA, and the NAHB

- Advanced experience with Learning Management Systems (LMS) administration and e-learning authoring tools

- Proficiency in writing in a clear and conversational style

- Humility to identify opportunities in oneself and the team

- A passion for consumer and professional electronics

- Experience collaborating with teammates and cross-functional teams

- Proficient in Microsoft Powerpoint and Google Slides

- Proficiency in Adobe Suite, specifically Adobe Premiere

- A curiosity to learn new skills and a dedication to master those skills.

- Highly organized and able to deliver multiple projects at the same time.

- Additional language fluency in Spanish and French

- A love of the music and home theater experiences

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, **we strongly encourage you to apply if interested.**

**Visa Sponsorship: **Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

$115,000 and $143,800

The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

- Medical, Dental, and Vision Insurance

- A 401(k) plan with company matching and immediate vesting

- An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

- 80 hours of sick time upon hire, refreshed annually

- Up to 12 paid holidays per calendar year

- Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

- Company-paid Disability, Life, and AD&D Insurance

- Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

- Mental health benefits to support your holistic well-being

- A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Training Manager, Americas

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

**This role is located on-site at one of our offices**

This position is office-based, meaning regular in-person collaboration or use of office equipment is essential to maximize effectiveness for this team and/or position. Qualified applicants must live within commuting distance of New York and should expect to be in office a minimum of 4 days per week.

**Role Summary**

Reporting to the Head of Communications, you will lead the Social, Influencer and Community function at Sonos, responsible for growing the brand through creator relationships, community cultivation, and a consistent, compelling owned social presence. This role sits within the Communications team at Sonos, which also encompasses Global PR and Corporate Communications.

You are responsible for developing a cohesive social strategy across influencer, community, and owned channels that delivers against business and marketing objectives, building programs that keep Sonos present, authentic, and resonant in the spaces its audience actually lives.

Strategies should set clear global direction while allowing for cultural and regional relevance. Development and execution of these strategies will require close collaboration with Brand Strategy, Brand Creative, Brand Marketing, PR, Commercial Marketing and regional marketing teams, and you will be an active voice in shaping the strategies, ideas, and narratives that define how Sonos shows up.

You will have the opportunity to partner with the Head of Communications in building this function from the ground up. This includes vision-setting, shaping processes, establishing a measurement philosophy that connects channel performance to real business outcomes, and assessing the tools, platforms, and agency partners the function needs to run well. You will also define the lanes and shared responsibilities that determine how Social, Influencer and Community sits across Communications, Brand Marketing, and commercial partners, and shape how this function operates within the Communications team, the broader Marketing org, and across the business.

Your success will be measured by the quality of the creator and community relationships you build, the resonance of the stories you tell, and the degree to which Sonos becomes a brand people actively choose to talk about.

**What You’ll Do:**

- Shape and Implement Influencer, Community and Owned Social Strategies: Develop and own the annual vision across all three workstreams, including global strategies, program frameworks, and the playbooks that define how Sonos grows its presence through connection, creator relationships, and owned channels.

- Build the Global Influencer Program: Define the global influencer strategy and the frameworks, playbooks, and templates that brief regional teams to execute locally. Identify the right approach across tiers and categories, ensure programs feel authentic rather than transactional, and build in room for regions to develop their own programs when local relevance calls for it.

- Own the Community Strategy: Define the global community strategy and create the frameworks regional teams use to activate it locally. Build engagement on Sonos' owned channels and identify niche communities beyond them where the right partnerships can put the brand story in front of the right people, while leaving space for regions to pursue locally relevant community moments.

- Set the Owned Social Vision: Lead and execute Sonos' owned social presence, from strategy to day-to-day output. Work closely with Brand Strategy to ensure the channel reflects the brand's long-term vision, partner with Brand Creative for brand assets, and coordinate with regional teams for influencer content that keeps the feed active and locally relevant.

- Influence the Narrative Upstream: Work with Marketing peers early in the planning process, bringing audience insight and channel intelligence to the brief before direction is set.

- Cross-Functional Collaboration: Partner closely with Brand Creative, Brand Marketing, PR, Commercial Marketing, and CX to integrate influencer, community, and owned social into broader campaigns, product launches, and earned media moments. Coordinate with CX on owned channel strategy and cross-functional measurement reporting.

- Performance Measurement and Reporting: Establish KPIs and report regularly on influencer, community, and owned social performance and its impact on business and marketing goals.

- Budget, Agency and Platform Management: Manage agency relationships, social media management platforms, and the function’s budget, ensuring efficient use of resources and clear accountability for outcomes.

- Stay Culturally Current: Monitor trends in social, creator culture, and the audio/music/lifestyle space to identify opportunities and moments worth acting on before they become obvious.

**You Are:**

- An engaged, creator-first leader who understands what builds genuine community and knows the difference between an audience and one that’s actually paying attention

- A strategic communicator with a proven track record in influencer marketing, community management, and owned social programs that ladder into larger brand and marketing strategies

- Deeply familiar with the influencer landscape across tiers (nano to macro) and categories, with experience co-building programs that feel authentic rather than transactional

- A strong writer with an instinct for platform-native content and what it means for a brand to have a genuine point of view online

- Skilled at designing global social and influencer frameworks that allow for cultural and regional adaptation without losing brand consistency

- Comfortable operating in ambiguity. You make decisions and move work forward when direction isn’t fully defined, and you know when to pause, align, and course-correct before going too far

- Can plan, lead, and activate programs that hold together globally and translate locally

- Organized and data-informed. You use performance data to make decisions and can translate insights into action

- Genuinely passionate about music, audio, or consumer culture. You know what Sonos is building and why it matters

- Willing to travel when required

**What You’ll Need:**

- Minimum of 7–10 years of experience in social media, influencer marketing, community management, or a combination thereof

- Proven experience building influencer programs across multiple tiers and categories

- Strong background in owned social strategy for consumer brands

- Demonstrated ability to manage and develop direct reports

- Strong writing and editing skills across social formats, including creative briefs, platform strategies, and content frameworks

- Experience designing frameworks for global social programs with regional and cultural adaptation

- Familiarity with social media management platforms and influencer management tools

- Comfortable contributing at all levels on a lean team with high standards

- Proficiency in social media analytics and performance measurement platforms, with the ability to track, interpret, and report on program performance

- Familiarity with AI tools and how to apply them in a modern social and influencer workflow, for research, content planning, analysis, and operational efficiency

- Bachelor’s degree or equivalent experience

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, **we strongly encourage you to apply if interested.**

**Visa Sponsorship: **Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

$129,000 and $160,700

The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

- Medical, Dental, and Vision Insurance

- A 401(k) plan with company matching and immediate vesting

- An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

- 80 hours of sick time upon hire, refreshed annually

- Up to 12 paid holidays per calendar year

- Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

- Company-paid Disability, Life, and AD&D Insurance

- Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

- Mental health benefits to support your holistic well-being

- A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Global Social, Influencer and Community Lead

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

**This role is located on-site at one of our offices**

This position is office-based, meaning regular in-person collaboration or use of office equipment is essential to maximize effectiveness for this team and/or position. Qualified applicants must live within commuting distance of New York and should expect to be in office a minimum of 4 days per week.

Reporting to the Head of Communications, you will serve as the strategic and operational backbone of the Communications team at Sonos, holding a full view across all four practices, driving the planning and execution rhythm of the function, and making sure the team is consistently working on the right things in the right way.

You will be a thought partner to the Head of Communications and a connective force across PR, Influencer and Community, Corporate Communications, and Owned Social, helping translate direction into plans, plans into action, and results back into decisions, as well as between those practices and the regional teams that execute against global strategies.

This role requires close collaboration across Marketing and beyond. You will build and maintain the working relationships, shared frameworks, and operating rhythms that make cross-functional partnership consistent rather than ad hoc, and you will help shape how the Communications team communicates its work and impact across the organization.

You will have the opportunity to define what strategic operations looks like for a modern communications function, from annual planning architecture to the systems and tools that help the team move with clarity and speed.

Your success will be measured by the degree to which the Communications function operates with coherence and intention, clear on priorities, grounded in the right information, and consistently translating strategy into work that moves the brand forward.

**What You’ll Do:**

- Drive Planning and Execution Across the Function: Own the planning infrastructure for the Communications team, including the calendars, briefs, frameworks, and operating rhythms that keep all four practices aligned and moving at pace. This function operates at the speed of culture, and you build the systems that make fast, informed decisions possible.

- Serve as a Strategic Partner to the Head of Communications: Act as a thought partner and extension of the Head of Communications' capacity, helping to shape priorities, prepare for leadership conversations, and ensure nothing important falls through the cracks as the function scales.

- Connect the Practices and the Regions: Maintain a full view across all four practices, identifying where they overlap, where there are gaps, and where coordination will make the work better. Facilitate the working relationships between global practices and regional teams so execution is coherent, not just aligned on paper.

- Shape How the Function Works: Define the operating model for how Communications works internally and with its cross-functional partners, including the frameworks, processes, and shared norms that make collaboration consistent, efficient, and clear.

- Build the Communications Intelligence Infrastructure: Define and maintain the data sources, reporting frameworks, and cadences that give the team a shared, accurate picture of how Sonos is showing up across earned, owned, and cultural channels.

- Synthesize Cross-Channel Insights: Pull together signals from earned media coverage, owned social performance, influencer programs, and cultural trends — and translate them into something the team can actually use to make better decisions.

- Drive AI Integration: Identify and embed AI tools and workflows into how the Communications team researches, plans, and reports — building practical advantages into the day-to-day work of the function.

- Competitive and Cultural Intelligence: Monitor the media and cultural landscape — competitor activity, category trends, platform shifts — and surface what’s relevant before it becomes obvious.

- Manage the Tech Stack: Own the Communications tool ecosystem, making decisions about what the team uses, how it’s configured, and when to add or remove tools as the function evolves.

**You Are:**

- A strategic communicator who understands how comms and editorial work actually gets done, including the decisions, tradeoffs, and dynamics behind every deliverable

- Comfortable with data and measurement. You know how to read performance signals, interpret what they mean for the work, and communicate that clearly without overstating what the data can tell you.

- Genuinely curious about AI and data tools, with a habit of experimenting and finding new applications before you're asked

- A strong writer who can distill a complicated situation into a clear brief, a sharp summary, or a well-framed recommendation

- Comfortable operating without a lot of direction. You figure out what's needed and get ahead of it

- Energized by building something new and disciplined about maintaining it once it's running

- Collaborative by default, with the credibility and judgment to influence how senior peers think about their work

- Genuinely curious about the world. You pay attention to what's happening in culture, media, and the industry and bring that into how you think about the work.

**What You’ll Need:**

- 8+ years of experience in communications, marketing strategy, editorial, or a related field, with meaningful time spent working across multiple functions or practices

- Demonstrated experience driving planning, coordination, or strategy in a fast-moving environment

- Strong writing and communication skills across formats: strategic briefs, executive summaries, planning frameworks, recommendations

- A solid working understanding of communications channels and how they connect, including earned media, owned social, and influencer, enough to hold a meaningful conversation with each practice and identify where they integrate

- Familiarity with media monitoring, social analytics, and earned media measurement platforms, and the judgment to know which signals matter

- Comfort with AI and productivity tools in a professional context, not as a specialist, but as someone who uses them to work smarter

- Experience building cross-functional working relationships and navigating complex organizations

- Comfortable contributing at all levels on a lean team with high standards

- Bachelor's degree or equivalent experience

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, **we strongly encourage you to apply if interested.**

**Visa Sponsorship: **Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

$129,000 and $160,700

The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

- Medical, Dental, and Vision Insurance

- A 401(k) plan with company matching and immediate vesting

- An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

- 80 hours of sick time upon hire, refreshed annually

- Up to 12 paid holidays per calendar year

- Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

- Company-paid Disability, Life, and AD&D Insurance

- Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

- Mental health benefits to support your holistic well-being

- A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Global Communications Senior Strategist

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