Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Documentation Clerk in Valencia, CA to process documents that aid in customer order processing. The position has a set schedule, Monday through Friday, no nights or weekends. This position is on-site in Valencia, CA. Job Responsibilities
Contact doctors and healthcare professionals in order to obtain information for order processing and documentation
Call Healthcare professionals for information related to prescription requests
Type authorization information into computer system
Answer questions from Healthcare professionals regarding documentation for patient services
Work renewal reports provided by management
Qualifications
1-2 years customer service experience, preferably in a doctor’s office
Strong computer skills
Data entry experience
Good organizational and time management skills
Strong attention to detail
Pay & BENEFITS
$17-19 / hour
Medical, Dental, and Vision
401(k) with Company Match
Sick and Vacation Days
Flexible Spending Account
Life & Disability Insurance
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.